Shelby County Health Department

What Shelby County Health Department does

Shelby County Health Department (SCHD) is a county government public health agency operating under the authority of Shelby County Government in Tennessee, headquartered at 814 Jefferson Avenue in Memphis. It delivers a comprehensive suite of public health services to Shelby County residents through roughly ten program-specific facilities and a 501-1,000 employee workforce. Core program lines include Clinical Health Services (immunizations, family planning, Cawthon Dental Clinic, tuberculosis control, reproductive health), infectious disease programs (the Ryan White HIV/AIDS Program, Sexual Health Program with PrEP/PEP, free HIV and STI testing), maternal and child health (WIC, Commodity Supplemental Food Program, Tennessee Breast & Cervical Screening, TennCare presumptive eligibility), environmental health and regulatory functions (Air Pollution Control, Vector Control, Lead Poisoning Prevention, Water Quality & Septic Tank, Food Safety inspections), population health (Opioid Overdose Prevention with naloxone distribution, tobacco cessation, violence prevention, FIMR), and Public Health Emergency Preparedness, including the Medical Reserve Corps and Cities Readiness Initiative.

SCHD operates under Tennessee state law and federal public health authority, with statutory power to regulate environmental health, issue permits, and conduct inspections. Its underlying technology stack is modest and consumer-facing rather than productized: the department runs on CivicPlus' CivicEngage content management system for shelbytnhealth.com, complemented by Facebook, Instagram, X, YouTube, and a Notify Me email alert system.

Revenue mechanics are public-sector, not commercial. Funding flows through Shelby County government appropriations, Tennessee state health grants, and federal public health allocations; services are provided at no cost or subsidized rates to eligible residents, with modest fees on vital records, food permits, and similar administrative items. The customer base is the entire Shelby County population (~900,000), segmented into general residents and targeted cohorts including HIV/AIDS patients and at-risk populations, women-infants-children, TB patients, children with lead exposure risk, opioid-affected populations, and environmental-health service recipients.

Name

Shelby County Health Department

Legal name

Shelby County Health Dept., TN

Website

https://shelbytnhealth.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Shelby County Health Department is a county government public health agency serving Shelby County, Tennessee, delivering clinical, environmental, infectious disease, maternal-child, and emergency preparedness services through multiple clinics and outreach programs.

Ownership category

akta.pro rank

Product category

Public Health Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62), Outpatient Care Centers (6214), Other Outpatient Care Centers (62149), Family Planning Centers (621410), Community Food Services (62421)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Specialty Outpatient Facilities, Nec (8093), Sanitary Services (4950)

akta.pro primary industry

County/District/Local Health Departments (HLAJAAAB)

akta.pro secondary industries

Public/County Primary Care Clinics (HLAFAGAI), Community-Based Preventive & Health Promotion Clinics (HLAFAGAO), Maternal, Child & Family Health Departments (HLAJAAAK), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF)

Keywords

• Public health services
• Immunization programs
• Environmental health regulation
• Maternal child health
• Infectious disease control

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government-funded public health services: Funded through Shelby County government appropriations, Tennessee state health department grants, and federal public health funding. Services are provided free or at subsidized rates to eligible residents.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Shelby County Health Department is a county government public health agency that delivers clinical health services (immunizations, family planning, dental, sexual health, HIV/AIDS care, tuberculosis treatment), maternal and child health programs (WIC, breast and cervical cancer screening), and regulatory environmental health services (air quality monitoring, vector control, food safety inspections, water quality). Services are provided through multiple public health clinic locations, the Ryan White care network, and mobile/community outreach across Shelby County, Tennessee, free or at subsidized rates to eligible residents.

Product overview

Shelby County Health Department operates as a government public health agency providing comprehensive health services through multiple programs and clinics. The department offers clinical health services (immunizations, dental care, family planning, tuberculosis control), infectious disease programs (HIV/STI testing and treatment through the Ryan White Program), environmental health services (air quality monitoring, vector control, food safety), population health initiatives (opioid prevention, tobacco cessation, emergency preparedness), and maternal/child health programs (WIC, breast cancer screening). Services are delivered through the main headquarters at 814 Jefferson Avenue in Memphis, the Cawthon Public Health Clinic, and multiple satellite facilities throughout Shelby County, Tennessee.

Differentiator

Problem solved

Functional benefit

Products and services

• Clinical Health Services
• Dental - Oral Health Services
• Ryan White Program
• Sexual Health Program
• WIC (Women, Infants and Children)
• Immunizations
• Family Planning
• Tuberculosis Control & Elimination Program
• Air Quality Improvement Program
• Vector Control Program
• Lead Poisoning Prevention Program
• Opioid Overdose Prevention
• Tobacco Prevention
• Public Health Emergency Preparedness Program
• Population Health Programs
• Environmental Health & Food Safety Program
• Water Quality & Septic Tank Program
• Tennessee Breast & Cervical Screening Program

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• CivicPluscoreTechnology or IntegrationWebsite platform provider for the official Shelby County Health Department website. CivicPlus provides the CivicEngage content management system that powers the department's web presence, online services, and digital communications.
• Ready.govminorStrategic or Co-development PartnerProvides Family Emergency Plan template and resources for the department's emergency preparedness program. Ready.gov is a national public service campaign that provides preparedness resources.
• FEMAminorStrategic or Co-development PartnerFederal Emergency Management Agency provides emergency preparedness guidance and resources referenced by the department's Public Health Emergency Preparedness Program.
• CDC (Centers for Disease Control and Prevention)coreStrategic or Co-development PartnerCDC provides guidance on extreme heat, pet safety during disasters, and various public health emergency resources that the department distributes to the community.
• EPA (Environmental Protection Agency)coreStrategic or Co-development PartnerEPA provides air quality standards, ethylene oxide information, and regulatory oversight for air pollution control. SCHD's Air Pollution Control Program operates under EPA guidelines.
• Tennessee Department of Environment and Conservation (TDEC)coreStrategic or Co-development PartnerState environmental agency that works with SCHD on air quality monitoring, water quality, and pollution control programs in Shelby County.
• Memphis Community Against Air PollutionminorOthersCommunity organization conducting independent air quality monitoring in South Memphis neighborhoods. The organization has been in dispute with SCHD over community air monitoring methodology and findings.
• CEEJH INCminorOthersResearch organization collaborating with Memphis Community Against Air Pollution on community air monitoring report. Involved in dispute with SCHD over air quality assessment methodology.
• EPA Region 4coreStrategic or Co-development PartnerEPA regional office providing oversight and information on ethylene oxide emissions from Sterilization Services of Tennessee. Contact for EtO concerns in the Memphis area.
• Sterilization Services of TennesseeminorOthersMedical equipment sterilization facility in Memphis that is a subject of EPA and SCHD air quality monitoring due to ethylene oxide emissions.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Tennessee Department of Health: Statewide health department providing public health oversight, funding, and program guidance — including to SCHD. Comparable in mandate but operates at broader geographic and political scale.

Direct peers

• Los Angeles County Department of Public Health: Large county-level public health agency providing clinical, environmental, and emergency health services across LA County. Directly comparable to SCHD in mandate, regulatory authority, and broad service portfolio.
• New York City Department of Health and Mental Hygiene: Municipal-level public health authority delivering clinical, environmental, and population health programs in NYC. Closely analogous structure to a county health department operating in a major metro area.
• Cook County Department of Public Health: County public health authority serving suburban Cook County (Illinois) with clinical, environmental, and emergency preparedness programs. Highly comparable in mandate and scope.
• Harris County Public Health: Texas county public health department providing clinical services, WIC, immunizations, environmental health, and emergency preparedness across the Houston metro. Direct peer in scale and program mix.
• Philadelphia Department of Public Health: City/county-equivalent health department overseeing clinical preventive services, environmental health, and population health programs for a major urban population. Directly comparable regulatory and clinical footprint.
• Maricopa County Department of Public Health: County-level public health department serving the Phoenix metro, with WIC, immunizations, environmental health, and emergency preparedness functions analogous to SCHD's portfolio.
• Fulton County Board of Health: County board of health serving the Atlanta metro with clinical, environmental, and population health programs. Same county-government-public-health structure as SCHD.
• Dallas County Health and Human Services: County-level health and human services agency providing immunizations, WIC, TB, STI, and environmental health services across the Dallas metro. Comparable mandate and program mix.

Others

• CDC (Centers for Disease Control and Prevention): Federal public-health authority that provides funding, guidance, and technical assistance to county health departments including SCHD. Adjacent ecosystem participant rather than direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ShelbyTNHealth
• YouTubeyoutube.com/ShelbyTNHealth
• Facebookfacebook.com/ShelbyTNHealth
• Instagraminstagram.com/shelbytnhealth
• LinkedInlinkedin.com/company/shelby-county-government-health-department

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shelby County Health Department