Redlands Community Hospital

What Redlands Community Hospital does

Redlands Community Hospital is a not-for-profit, freestanding community acute care hospital founded in 1904 and located in Redlands, California, between Los Angeles and Palm Springs. The institution operates a multi-specialty service portfolio that includes emergency services, orthopedics (Spine & Joint Institute), comprehensive cancer care (RCH Center for Cancer Care and the new Jack and Laura Dangermond Center for Radiation Therapy), maternity services with Level III NICU capability, cardiology, stroke care (Joint Commission Advanced Primary Stroke Center), surgical services, radiology/imaging, rehabilitation, wound care, vascular surgery, home health and hospice, plus outpatient family medicine clinics in Redlands and Yucaipa. Clinical headcount comprises over 300 affiliated physicians and approximately 1,800 employees, supported by an Education Department that runs clinical training affiliations with multiple universities.

Technologically, the hospital runs an advanced surgical and diagnostics stack anchored by multiple da Vinci robotic-assisted surgical systems (including the latest da Vinci 5), the Ion robotic-assisted bronchoscopy system for lung biopsies, and state-of-the-art radiation oncology equipment housed in the Dangermond Center. The Spine & Joint Institute deploys a proprietary care model that combines specialized clinical pathways, family-friendly patient environments, and a wellness-focused recovery culture distinct from conventional inpatient orthopedics. Patient-facing digital infrastructure is limited to standard tools: an online patient portal (MyHealth), online bill pay, and compliance-grade records access.

Revenue mechanics combine clinical service billing (insurance, Medicare, Medi-Cal, self-pay, plus a published Financial Assistance Policy) with philanthropic support administered through the Redlands Community Hospital Foundation. Foundation income sources include outright gifts, planned giving vehicles (bequests, charitable remainder trusts), and special events such as the annual Golf Classic. The hospital has achieved durable third-party validation across Healthgrades (Top 5% nationally for Overall Orthopedic Services 2012-2023; America's 100 Best for Orthopedic Surgery, Joint Replacement, and Spine Surgery; 50 Best for Surgical Care), U.S. News & World Report (High Performing in Maternity, Stroke, Hip/Knee Replacement, Heart Failure), American Heart Association (Get With The Guidelines Stroke Gold Plus), Leapfrog (Hospital Safety Grade A), and CMS (4-star rating). It announced a CEO transition to Adam Thunell in January 2026 and a multi-year ED expansion ('Vital') targeting approximately 70,000 annual ED patients.

Name

Redlands Community Hospital

Legal name

Redlands Community Hospital

Website

https://redlandshospital.org

Company type

Private

Founded year

1904

Operating status

Operating

Headcount range

51–100 employees

Short description

Redlands Community Hospital is a not-for-profit, freestanding community acute care hospital in Redlands, California (founded 1904) serving Inland Empire residents with emergency, orthopedic, oncology, maternity, stroke, and surgical services across 300+ affiliated physicians and ~1,800 employees.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (622110), General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industry

Hospital-Integrated Cancer Centers (Acute Oncology Programs) (HLAFAAAM)

Keywords

• Acute care hospital
• Orthopedic surgery services
• Oncology treatment
• Maternity care
• Emergency medical services

Headquarters

HQ city

Redlands

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: The hospital generates revenue primarily through patient care services including emergency care, surgical procedures, maternity services, diagnostic imaging, laboratory services, and rehabilitation. Revenue is received from insurance providers, Medicare, Medi-Cal, and self-pay patients.
2. Hospital Foundation Donations: The Redlands Community Hospital Foundation raises funds through various giving programs including outright gifts (cash, securities, real estate), planned giving (bequests, charitable remainder trusts), and special events like the annual Golf Classic. These donations support capital improvements, equipment purchases, and hospital programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Redlands Community Hospital is a not-for-profit community acute care hospital providing comprehensive inpatient and outpatient healthcare services across emergency care, surgery, orthopedics, oncology, cardiology, maternity, stroke, rehabilitation, wound care, vascular, home health, and hospice. The hospital operates specialty centers including the Spine & Joint Institute, RCH Center for Cancer Care, and the Nancy Varner Center for Women's Health, supported by over 300 affiliated physicians and advanced technology such as the da Vinci 5 robotic surgery and Ion bronchoscopy systems.

Product overview

Redlands Community Hospital is a not-for-profit community hospital offering a comprehensive range of medical services. The hospital operates several specialized centers including the Spine & Joint Institute (orthopedic surgery), Center for Cancer Care, and The Nancy Varner Center for Women's Health. Core clinical services include emergency care, maternity services, surgical services (including robotic surgery with da Vinci systems), cardiology, oncology, radiology/imaging, laboratory, pharmacy, rehabilitation (physical, occupational, speech therapy), critical care/ICU, stroke care, wound care, vascular surgery, home health, and hospice. The hospital also operates outpatient family clinics and provides patient-facing digital services including a patient portal (MyHealth) and online bill pay. The hospital has invested in advanced surgical technology including da Vinci 5 robotic surgery and Ion lung biopsy technology.

Differentiator

Problem solved

Functional benefit

Brands

• Spine & Joint Institute: Multi-specialty center within Redlands Community Hospital dedicated to spine, joint, and orthopedic care including knee replacement, hip replacement, spine surgery, and shoulder surgery

Products and services

• Emergency Services 24/7 walk-in emergency department providing care for both emergency and elective needs. Designated Autism Friendly by Autism Speaks and undergoing major expansion to significantly increase patient capacity.
• Spine & Joint Institute Multi-specialty orthopedic center dedicated to spine, joint, and orthopedic care including knee replacement, hip replacement, spine surgery, and shoulder surgery. Operates with a distinctive wellness-focused care model, clinical pathways, and family-friendly patient environment. Ranked Top 5% in the nation for orthopedic services.
• Cancer Treatment / Oncology Comprehensive cancer care including hematology/oncology, medical oncology, and radiation oncology services. Delivered at the RCH Center for Cancer Care, with the new Jack and Laura Dangermond Center for Radiation Therapy providing state-of-the-art radiation oncology. Accredited by the American College of Surgeons Commission on Cancer (2025).
• Maternity Services Pregnancy and birth care including labor and delivery, couplet care/postpartum, and a Level III Neonatal Intensive Care Unit (NICU). Approximately 2,500 babies born annually. Includes free maternity tours and childbirth education classes. Recognized as one of America's Best Maternity Hospitals (Newsweek 2024; U.S. News 2025).
• Surgical Services General and specialized surgical services including minimally invasive robotic-assisted surgery using the da Vinci 5 system across gynecological, urological, and general surgery. Backed by four newly added operating suites and Trumpf Medical surgical equipment.
• Stroke Program Designated Advanced Primary Stroke Center by The Joint Commission, providing specialized stroke care. Recognized with the American Heart Association's Get With The Guidelines - Stroke Gold Plus award (2018-2023).
• Cardiology Heart care services including cardiac rehabilitation, treatment of heart conditions, and heart failure care. Recognized as U.S. News High Performing Hospital for Heart Failure (2021-2022).
• Rehabilitation Services Physical therapy, occupational therapy, speech therapy, cardiac rehabilitation, and transitional care services. Recognized as one of Healthgrades America's 100 Best Short-Term Rehab (2021-2022).
• Wound Care Center Specialized outpatient treatment for chronic and non-healing wounds.
• Critical Care / ICU Intensive care unit providing critical medical care for severely ill patients.
• Vascular Surgery Surgical treatment of blood vessel conditions.
• Home Health Services Healthcare services provided in patients' homes including palliative care.
• Hospice Services End-of-life care and support services.
• Radiology & Imaging Services Medical imaging and radiology diagnostic services including X-ray, MRI, CT, and other imaging modalities.
• Laboratory Services Medical testing and laboratory diagnostic services.
• Pharmacy Services Hospital pharmacy providing medication management and dispensing.
• The Nancy Varner Center for Women's Health Women's health imaging and diagnostic services including mammography, breast biopsy, ultrasound, and bone density scanning.
• Family Clinics Outpatient family medicine clinics including the Redlands Family Clinic and the Yucaipa Family Clinic providing primary care to local communities.
• Anesthesia Services Hospital-based anesthesia services supporting surgical and procedural care.
• Lung Cancer Screening Lung cancer screening program supported by advanced diagnostic technology including the Ion robotic-assisted bronchoscopy system.
• Cardiopulmonary Services Cardiopulmonary diagnostic and treatment services.
• Outpatient Children's Services Outpatient pediatric clinical services.
• Support Services Hospital support services including case management and patient navigation.
• Center for Surgical & Specialty Care Outpatient surgical and specialty care clinic at 255 Terracina Blvd., Suite C.
• Redlands Community Hospital Foundation (Philanthropy Program) Hospital-affiliated foundation that raises charitable funds through outright gifts (cash, securities, real estate), planned giving (bequests, charitable remainder trusts), grants, and special events such as the annual Golf Classic to support capital improvements, equipment purchases, and hospital programs.

Quantifiable outcome

• Top 5% in the Nation for Overall Orthopedic Services (Healthgrades 2012-2023)
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Nancy Varner (honorary namesake)coreStrategic or Co-development Partner · 1 July 2019Nancy Varner, a cancer advocate whose legacy had a profound effect on cancer fighting efforts in the Inland Empire, was honored by renaming the RCH Women's Health Imaging Center in her memory. The center continues her legacy of compassionate cancer care.
• Beaver Medical GroupcoreStrategic or Co-development Partner · 1 October 2017Beaver Medical Group gifted innovative wheelchairs to Redlands Community Hospital, demonstrating collaborative partnership between physician groups and the hospital for enhanced patient care equipment.
• Azusa Pacific UniversityminorStrategic or Co-development PartnerEducational partnership allowing nursing and medical students to receive clinical training at Redlands Community Hospital as part of their degree programs.
• California Baptist UniversityminorStrategic or Co-development PartnerEducational partnership allowing nursing and medical students to receive clinical training at Redlands Community Hospital.
• California State University, San BernardinominorStrategic or Co-development PartnerEducational partnership allowing students to receive clinical training at Redlands Community Hospital.
• Loma Linda UniversityminorStrategic or Co-development PartnerMajor educational partnership with Loma Linda University Medical Center for medical student and resident training. Many hospital physicians are affiliated with Loma Linda University.
• Crafton Hills CollegeminorStrategic or Co-development PartnerEducational partnership allowing students to receive clinical training at Redlands Community Hospital.
• San Bernardino Valley CollegeminorStrategic or Co-development PartnerEducational partnership allowing students to receive clinical training at Redlands Community Hospital.
• Victor Valley CollegeminorStrategic or Co-development PartnerEducational partnership allowing students to receive clinical training at Redlands Community Hospital.
• Grand Canyon UniversityminorStrategic or Co-development PartnerEducational partnership allowing students to receive clinical training at Redlands Community Hospital.
• West Coast UniversityminorStrategic or Co-development PartnerEducational partnership allowing students to receive clinical training at Redlands Community Hospital.
• Arrowhead Regional Medical CenterminorStrategic or Co-development PartnerClinical training affiliation for orthopedic residents and medical students. Many SJI physicians work with residents and medical students at Arrowhead Regional Medical Center's Orthopaedic Trauma Center.

Scale indicators8 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Loma Linda University Medical Center: Largest tertiary academic medical center in the Inland Empire, located within ~5 miles of RCH. Competes directly for complex surgical, oncology, and emergency cases, and is RCH's primary training affiliate through Loma Linda University medical residency programs.
• Arrowhead Regional Medical Center: Public academic county hospital in Colton, CA. RCH's SJI physicians co-direct its Orthopaedic Trauma Center, and ARMC serves as a clinical training site for RCH-affiliated residents — a direct peer in trauma and orthopedic coverage.
• Providence St. Mary Medical Center: Acute care hospital in Apple Valley, CA serving the broader Inland Empire. Comparable community-hospital scale and service breadth, competing for the regional patient pool across emergency, maternity, and surgical services.
• San Antonio Regional Hospital: Nonprofit acute care hospital in Upland, CA. Similar Inland Empire catchment, comparable bed scale, and overlapping service lines in emergency, maternity, orthopedics, and cancer care.
• Riverside Community Hospital: Large for-profit acute care hospital in Riverside, CA. Competes with RCH for Inland Empire tertiary referrals across cardiac, stroke, and surgical specialties.
• Dignity Health – Community Hospital of San Bernardino: Acute care hospital serving the San Bernardino/Inland Empire region with overlapping emergency, surgical, and maternity services under a comparable community-hospital operating model.
• Desert Regional Medical Center: Acute care hospital serving the Coachella Valley, closely comparable to RCH in scale, community orientation, and service mix. Northern peer for Inland Empire-Imperial Valley patient flow.

Regional players

• Eisenhower Health: Major nonprofit health system based in Rancho Mirage, CA. Competes in the broader Inland Empire/Coachella Valley corridor with similar community-hospital positioning and comparable Healthgrades-recognized specialties.
• Bear Valley Community Hospital: Rural community hospital in Big Bear Lake serving the San Bernardino Mountains region. Smaller scale than RCH but comparable nonprofit community-hospital model and catchment-area adjacency.

Broad incumbents

• Kaiser Permanente Fontana Medical Center: Kaiser's primary Inland Empire hospital facility. While operating on an integrated delivery model, it competes for managed-care patients and emergency volume in RCH's geographic catchment.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/RedlandsComHosp

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Redlands Community Hospital