Circles Of Care

What Circles Of Care does

Circles of Care, Inc. is a private, non-profit 501(c)(3) community behavioral healthcare organization headquartered at 400 East Sheridan Rd, Melbourne, Florida, serving Brevard County since its founding in 1963 as the Brevard Guidance Center. The organization operates a full continuum of behavioral health services spanning hospital-based psychiatric inpatient care (52 licensed beds across Sheridan Oaks, Harbor Pines, and the Children's Crisis Stabilization Unit), chemical dependency detoxification and intensive residential treatment at Twin Rivers (18 + 12 beds), 78 additional residential and treatment beds, community support services including the Cedar Village program, integrated inpatient and retail pharmacy services, and three outpatient clinics in Titusville (North), Rockledge (Central), and Melbourne (South). The technology footprint consists of a telehealth video conferencing platform, a secure client portal (myportal.circlesofcare.org), and a mobile Medication-Assisted Treatment (Mobile MAT) unit launched in 2026 to extend evidence-based opiate misuse treatment into underserved areas of Brevard County.

Circles of Care is accredited by The Joint Commission and recognized as a 2013 Top Performer on Key Quality Measures for Hospital-Based Psychiatric Inpatient Services. The organization is an approved Medicare and Medicaid provider with payer contracts spanning Aetna Better Health, Blue Cross Blue Shield (New Directions), Cigna Behavioral Health, Humana, Sunshine Health, Beacon Optimum, and Freedom Medicare Advantage. Revenue is generated through per-session CPT-coded outpatient fees (e.g., CPT 90832 individual therapy gross $105; CPT 90853 group therapy gross $80), per-diem inpatient psychiatric rates (gross $1,500/night), hospital inpatient E/M codes (99221-99223), retail pharmacy dispensing, and a sliding-scale fee program for uninsured and medically indigent patients, supplemented by charitable contributions. The organization employs approximately 400 staff under the leadership of President and CEO Stephen L. Lord.

The go-to-market motion is a hybrid of sales-led healthcare-provider coordination (Baker Act receiving facility, direct referrals, managed care contracts), event-driven community outreach via the Mobile MAT unit, and direct-to-consumer access through telehealth, online appointment requests, and a 24-hour Intake Services Department at (321) 914-0640. Customer segments include adults with mental health conditions, individuals with substance use disorders, children and adolescents in psychiatric crisis (often under Baker Act or Marchman Act provisions), Baker Act involuntary examination recipients, and severely and persistently mentally ill patients requiring long-term supervised residential care. In September 2022 the organization experienced a network data breach affecting patient personally identifiable information, after which it engaged third-party forensic experts and implemented enhanced cybersecurity controls.

Name

Circles Of Care

Legal name

Circles of Care, Inc.

Website

https://circlesofcare.org

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

251–500 employees

Short description

Circles of Care is a 501(c)(3) non-profit behavioral health provider serving Brevard County, Florida, with ~400 employees, 174+ licensed and residential beds, three outpatient clinics, hospital inpatient, detox, and a mobile MAT program.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Other Residential Care Facilities (6239), Ambulatory Health Care Services (621)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Residential Mental Health Treatment Centers (HLAFACAC)

akta.pro secondary industries

Care Coordination & Navigation (Multi-Provider) (HLADALAB), Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC), Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

Keywords

• Behavioral health services
• Psychiatric inpatient care
• Substance abuse treatment
• Crisis stabilization services
• Community mental health

Headquarters

HQ city

Melbourne

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Healthcare Services Revenue: Payment for behavioral health services including hospital inpatient care, crisis stabilization, outpatient counseling, psychiatric services, and substance abuse treatment received from patients and insurance payers
2. Insurance and Government Programs: Revenue from Medicare, Medicaid, and numerous managed care insurance companies. The organization is an approved Medicare and Medicaid provider.
3. Sliding Scale Fees: Discounted fees based on family size and income for patients without insurance coverage. Financial assistance available for non-elective emergent hospital services.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Circles of Care is a non-profit behavioral healthcare provider offering a comprehensive continuum of mental health and substance abuse treatment services across Brevard County, Florida. The organization operates 52 licensed psychiatric hospital beds, crisis stabilization units (50 adult + 16 children's beds), detoxification and intensive residential treatment programs, three regional outpatient clinics, mobile medication-assisted treatment (MAT), community support services, integrated pharmacy services, and telehealth visits via a secure client portal.

Product overview

Circles of Care operates as a comprehensive behavioral healthcare system offering a multi-tiered portfolio of services across Brevard County, Florida. The organization provides hospital-based inpatient care (including psychiatric inpatient at Sheridan Oaks, crisis stabilization at Harbor Pines and the Children's Crisis Stabilization Unit, and chemical dependency treatment at Twin Rivers), outpatient counseling and psychiatric services at three regional clinics (North, Central, South), mobile medication-assisted treatment (Mobile MAT), community support services with supervised residential facilities, and integrated pharmacy services. The portfolio also includes a client portal for telehealth access. Services span the full continuum of care from acute crisis intervention to long-term community-based support.

Differentiator

Problem solved

Functional benefit

Products and services

• Sheridan Oaks Inpatient Psychiatric Care 24-bed psychiatric inpatient facility providing inpatient care for mentally ill, chemically dependent, dually diagnosed, and geriatric individuals. For adults in Brevard County requiring acute psychiatric stabilization.
• Harbor Pines Crisis Stabilization 50-bed inpatient crisis stabilization unit treating clients in acute crisis under the Florida Mental Health Act (Baker Act). For adults experiencing acute psychiatric crisis.
• Children's Crisis Stabilization Unit (D'Albora)
• Twin Rivers Detoxification and Intensive Residential
• Outpatient Clinics (North, Central, South)
• Mobile MAT (Mobile Medication Assisted Treatment) Mobile medication-assisted treatment clinic providing evidence-based opiate misuse treatment to underserved populations in Brevard County. Offers on-site MAT services, assessments for Substance Use Disorders and Behavioral Health Disorders regardless of payment source.
• Community Support Services
• Pharmacy Services
• Client Portal / Telehealth
• Outreach Services Center

Quantifiable outcome

• Achieved Top Performer on Key Quality Measures recognition from The Joint Commission with 95% or above performance across accountability measures
• +1 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• The Joint CommissioncoreOthers · 30 October 2013Circles of Care hospitals are accredited by The Joint Commission, the leading accreditor of health care organizations in America. The organization achieved Top Performer on Key Quality Measures recognition for exemplary performance in hospital-based psychiatric inpatient services.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Banyan Treatment Centers: Florida-based behavioral health provider specializing in substance abuse and mental health treatment with multiple Florida locations — emerging peer directly competing on detox, residential, and outpatient SUD services.

Broad incumbents

• Acadia Healthcare: Largest publicly-traded pure-play behavioral health operator in the US with extensive psychiatric inpatient and residential facilities — competitive broad incumbent that overlaps with Circles' inpatient psychiatric and residential treatment footprint.
• HCA Florida Healthcare: Large hospital system with Florida psychiatric and behavioral health service lines — broad incumbent operating in the same inpatient/critical care space Circles occupies in Brevard County.
• Universal Health Services (UHS) Behavioral Health: Major for-profit hospital operator with one of the largest US behavioral health platforms, including Florida facilities — broad incumbent peer competing on inpatient psychiatric and residential substance abuse services.

Direct peers

• Stewart-Marchman-Act Behavioral Healthcare (SMA Healthcare): Florida-based non-profit providing inpatient psychiatric, crisis stabilization, detox, outpatient, and community-based behavioral health services — directly comparable regional non-profit peer with similar continuum of care.
• Aspire Health Partners: Florida-based 501(c)(3) non-profit behavioral health provider offering inpatient, outpatient, residential, and substance abuse services across Central Florida — the closest direct comparable to Circles of Care's full continuum, regional non-profit model.
• Devereux Advanced Behavioral Health: Non-profit behavioral health organization providing residential, outpatient, and community-based services including for children/adolescents — directly comparable non-profit model, especially relevant to Circles' Children's Crisis Stabilization Unit.
• Meridian Behavioral Healthcare: Community mental health non-profit serving North Central Florida with inpatient, outpatient, residential, and crisis services — comparable non-profit behavioral health provider with similar service breadth and payer mix.
• Centerstone: Large national non-profit behavioral health provider with Florida operations (formerly Manatee Glens) offering psychiatric, substance abuse, and crisis services — a scaled direct peer in the same non-profit, full-continuum model.

Others

• Central Florida Cares Health System: Regional managing entity for publicly-funded behavioral health services in Central Florida — not a provider competitor but a key referral/payer partner Circles' CEO sits on the board of, illustrating the funding ecosystem dependency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CirclesOfCareInc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Circles Of Care