CICS.com

What CICS.com does

CICS.com is the enterprise software, hardware, SaaS, and IT services brand of UNICOM Systems, Inc., a division of UNICOM Global, the privately held conglomerate founded by Corry Hong in 1981. Operating from Mission Hills, California with the broader UNICOM Global parent headquartered in Los Angeles, CICS.com delivers mainframe automation, multichannel banking development, and market-research analytics tools to Fortune 500/Global 2000 enterprises and U.S. federal agencies.

The technical core is built around three product lines: AUTOMON/CICS, the flagship award-winning automation suite for IBM Z environments that underpins some of the world's largest CICS installations; the UNICOM Digital Transformation Toolkit (UDTT), a multichannel banking development framework derived from IBM's WebSphere Multichannel Bank Transformation Toolkit and running on IBM WebSphere Application Server; and UNICOM Intelligence - Quantum, a data management and tabulation tool for the market research industry. Adjacent offerings include a deep catalog of CICS utility tools (SUPERMON, PIE, TapeSaver, z/Ware), acquired brands (Macro 4, SoftLanding, Eden), and integration services, all wrapped in a multi-divisional software portfolio spanning performance management, application lifecycle management, storage, security, and modernization.

Revenue is generated through a hybrid model combining one-time software licenses, hardware sales (often via the sister UNICOM Engineering division), recurring SaaS subscriptions, managed IT asset services, and government contract vehicles. GTM operates through direct enterprise field sales and channel partnerships (IBM Business Partner Solution Provider, CISCO Gold/Silver partner), with strong positioning on multi-billion-dollar federal vehicles such as DHS EAGLE II ($22B ceiling), NIH CIO-CS ($20B), and a $774M U.S. Army extension. Pricing is quote-based on multi-year enterprise contracts, and the broader conglomerate owns 3+ million square feet of hyperscale data center campuses across New Jersey, Virginia, and Illinois, plus a recently acquired solar plant, providing the capital base to underwrite both continued M&A and a 1-Gigawatt hyperscale buildout targeted at AI and quantum workloads.

Name

CICS.com

Legal name

UNICOM Systems, Inc.

Website

https://cics.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Mission Hills

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Software Sales: Sale of enterprise software products including CICS automation tools, z/OS and z/VM software, and application development tools for Linux/Unix and Windows customers.
2. Hardware Sales: Sale of computing hardware, telecom equipment, and IT infrastructure solutions.
3. Software as a Service: Cloud-based and SaaS delivery of enterprise solutions.
4. Asset Management: IT asset management and procurement services for enterprise organizations.
5. Professional Services: Integration services, technical support, and professional services for commercial and government organizations.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

CICS.com sells enterprise software, hardware, SaaS, IT asset management, and professional services for Fortune 500/Global 2000 enterprises and government agencies. Offerings span nine software divisions covering performance management, application lifecycle management, storage and security management, application development, and application modernization across IBM mainframe (z/OS, z/VM, CICS), IBM Power Systems, and distributed platforms. Flagship products include the AUTOMON/CICS automation suite for IBM Z, the UNICOM Digital Transformation Toolkit (UDTT) for multichannel banking, and UNICOM Intelligence – Quantum for market research data management, supplemented by acquired brands such as Macro 4, SoftLanding Systems, and Eden.

Product overview

CICS.com is a division of UNICOM Global providing enterprise software solutions, hardware, outsourcing, and professional services. The portfolio includes nine separate software divisions spanning performance management, application lifecycle management, storage and security management, application development, and application modernization. The core flagship product is AUTOMON/CICS, an award-winning CICS automation solution for IBM Z customers. Key products include the UNICOM Digital Transformation Toolkit (UDTT) for multichannel banking application development and UNICOM Intelligence - Quantum for market research data management. The product ecosystem includes specialized CICS automation tools (SUPERMON, PIE, UCCF, TapeSaver), acquired brands (Macro 4, SoftLanding, Eden), and services (technical support, professional services, hardware procurement, SaaS, asset management). UNICOM has a 30+ year partnership with IBM spanning mainframe, Power, and open systems platforms.

Differentiator

Problem solved

Functional benefit

Brands

• TeamBLUE: Organization bringing together world-class solutions and global teams with unified commitment to technology excellence and customer success
• UNICOM Science and Technology Park (USTP)

Products and services

• AUTOMON/CICS Award-winning CICS automation software for IBM Z environments that powers some of the largest CICS installations worldwide; sold to enterprise IT operations running mission-critical IBM mainframe workloads.
• UNICOM Digital Transformation Toolkit (UDTT) Multichannel application development framework and runtime infrastructure based on IBM WebSphere Application Server, providing design templates for high-volume transactional banking functions and integration of legacy systems with new channels; targets retail banking institutions modernizing multichannel applications.
• UNICOM Intelligence – Quantum Data management and tabulation tool for the market research industry that performs data checking, validation, editing, report generation, table production, and statistical calculations for questionnaire-based research; sold to market research organizations.
• Macro 4 Cross-platform enterprise information management solutions for DevOps, session management, and performance optimization, helping enterprises personalize customer communications and unlock value from corporate content.
• SoftLanding Systems Software solutions for IBM i and Power Systems platforms including application lifecycle management, enterprise content management, automated operations and performance management, and menu management.
• Eden Software and service solutions for mergers & acquisitions, business & financial services, and real estate under UNICOM's corporate portfolio.
• Technical Support Services Technical support service for UNICOM Systems products with priority-based issue resolution (Critical, High, Medium, Low), accessed through the CICS.com support request channel.
• Professional Services Consulting and integration services that help enterprise and government customers deploy and integrate UNICOM software, hardware, and SaaS solutions.
• Enterprise IT Hardware Procurement Enterprise IT hardware procurement and supply services, including computing hardware and telecom equipment, offered as part of CICS.com's flexible IT solution sourcing.
• Software as a Service (SaaS) Cloud-based and SaaS delivery of enterprise software solutions as an alternative to on-premise licensing.
• IT Asset Management Services IT asset management and procurement services for enterprise organizations, covering the full lifecycle of enterprise hardware and software assets.

Quantifiable outcome

• Over 40 years of continuous operation and growth
• +2 more outcomes

Named customers22 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor, core and major.

• NORESCO, LLCminorOthers · 30 September 2025UNICOM Science and Technology Park acquired Solar Power Plant and Energy Services at Whitehouse Station, New Jersey facility from NORESCO, a unit of Carrier Global Corporation.
• Analytical PeopleminorStrategic or Co-development Partner · 17 May 2025UNICOM Systems partnered with Analytical People for the release of UNICOM Intelligence - Quantum 6.5, a data management and tabulation tool for the Market Research industry.
• IBM CorporationcoreOEM/ Whitelabel/ Licensing Partner · 31 March 2016UNICOM acquired IBM WebSphere Multichannel Bank Transformation Toolkit, the 10th transaction between IBM and UNICOM in 27 months. This brought world-class banking application modernization technology for global financial institutions.
• NICE SystemsminorStrategic or Co-development Partner · 24 September 2013UNICOM Government partnered with NICE Systems to deploy NICE Situator solution for Miami International Airport runway incursion detection and safety/security enhancement.
• CISCO SystemsmajorChannel Partner/ Reseller/ Distributor · 28 June 2013UNICOM Government is CISCO Gold Certified Partner; Acentia Commercial is CISCO Silver Certified Partner providing solutions including Connected Health, VBlock systems, Unified Communications, Remote Expert, BYOD, and FlexPod Data Center Virtualization.
• IBM CorporationcoreTechnology or Integration · 27 May 2013UNICOM Government approved as IBM Business Partner Solution Provider. UNICOM has 32+ year relationship with IBM spanning acquisition of multiple IBM products and solutions including Cognos tools, WebSphere Multichannel Bank Transformation Toolkit, solidDB, Rational System Architect, and others.
• IBM CorporationcoreChannel Partner/ Reseller/ Distributor · 23 May 2013UNICOM Government enabled to deliver IBM solutions including Power w/IBM i, Power w/AIX, PowerLinux, PureFlex Systems, FlashSystem, Midrange and Enterprise storage products.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• IBM Corporation: IBM is both UNICOM's most important partner (30+ year relationship, multiple product acquisitions) and a broad incumbent that competes in mainframe hardware, software, and IT services. Comparable as the underlying platform provider whose installed base UNICOM's products augment and whose federal contracts UNICOM rides alongside.
• Kyndryl: Kyndryl is the IBM-managed infrastructure services spin-off specializing in mainframe and hybrid IT services for global enterprises. Comparable as a major IBM Z services incumbent whose install base overlaps directly with UNICOM's CICS automation and z/OS tooling customers.
• Booz Allen Hamilton: Booz Allen Hamilton is a broad federal IT and management consulting incumbent serving defense, civilian, and intelligence agencies. Comparable to UNICOM Government as a large-scale federal technology solutions provider with similar mission-critical IT focus, though at far greater scale and brand recognition.
• Micro Focus (now OpenText): Micro Focus / OpenText offers enterprise application modernization, DevOps, and mainframe-adjacent tooling across heterogeneous environments. Broadly comparable to UNICOM's nine-division software portfolio and application modernization focus, though at much larger scale and broader portfolio.
• DXC Technology: DXC is a global IT services and systems integrator serving enterprise and public-sector customers with application services, cloud, and infrastructure modernization. Comparable to CICS.com's combination of enterprise IT services, mainframe modernization, and large multi-year engagements.

Direct peers

• Science Applications International Corporation (SAIC): SAIC is a direct peer in US federal IT services, holding prime positions on large multi-billion-dollar federal vehicles and delivering IT modernization, cloud, and cybersecurity to DHS, Army, and civilian agencies. Highly comparable to UNICOM Government's contract-vehicle-based federal IT services business.
• ManTech International (now The Swift Group / ManTech): ManTech delivers federal IT, cybersecurity, and mission-critical solutions to defense, intelligence, and civilian agencies. Comparable in segment, customer base (US Army, DHS-adjacent), and prime federal contract vehicle strategy to UNICOM Government.
• Leidos: Leidos is a top-tier federal IT and systems integrator serving defense, intelligence, and civilian agencies with IT modernization, cloud, and mission-critical solutions. Directly comparable to UNICOM Government's prime federal contracting model and customer overlap (US Army, DHS).
• BMC Software: BMC is a leading provider of mainframe management, workload automation, and IT operations software for IBM Z environments. Directly comparable to UNICOM's performance management, application lifecycle management, and CICS automation offerings across large enterprise customers.
• Rocket Software: Rocket Software is a direct competitor in IBM mainframe and CICS/IBM Z tooling, offering automation, modernization, and developer tools. Highly comparable to CICS.com's AUTOMON/CICS, SUPERMON/CICS, and adjacent IBM Z product portfolio targeting the same enterprise mainframe installed base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cics-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CICS.com