RCI Custom

What RCI Custom does

RCI Custom, founded in 1992 and headquartered in Frederick, Maryland, is a manufacturer of connectivity panels, wall plates, rack panels, enclosures, and cable assemblies for the professional AV, broadcast, IT, and live events industries. The company operates an extensive standard product catalog spanning wall plates (AL, ASP, CS, MI series), connectors (audio, video, network, fiber, power), rack panels, broadcast products (press mults, SA series), volume controls, enclosures, and speaker mounts — alongside a custom manufacturing division that produces bespoke panels from one-off prototypes to 2,000+ piece production runs. Core manufacturing capabilities include in-house metal fabrication, laser cutting and marking, custom wiring, fiber optic assembly, and printing/engraving. RCI holds a trademarked proprietary design tool called PanelBuilder SE that enables customers to configure custom panels and provides authorized dealers with real-time pricing.

The company's business model is a hybrid of standard product sales and quote-based custom manufacturing, distributed through an authorized dealer/network and direct sales for custom projects. RCI Custom generates revenue from four primary streams: standard product sales, custom panel manufacturing, OEM/ODM services (metal fabrication, laser services, custom wiring, printing/engraving), and dealer network sales. The customer base is horizontally distributed across professional AV integrators, broadcast professionals, IT infrastructure buyers, touring/live event production companies, and niche aviation/marine custom work. Featured technology and distribution partnerships include FSR (floor/wall boxes), Neutrik (professional connectors), Bose (custom enclosures), JBL/Harman (speaker mounts), Leviton (power connectors), Canare (broadcast cables), AVIXA (industry association), and Intertek (testing). The company is ISO 9001:2015 certified, positions itself as a Made in USA manufacturer, and is actively absorbing PanelCrafter's user base into its PanelBuilder SE platform.

Name

RCI Custom

Legal name

RCI Custom

Website

https://rcicustom.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

RCI Custom manufactures connectivity panels, wall plates, enclosures, and cable assemblies for professional AV, broadcast, IT, and live event integrators. The Frederick, MD-based firm sells standard products and quote-based custom panels through an authorized dealer network, supported by its trademarked PanelBuilder SE design software.

Ownership category

akta.pro rank

Product category

Professional AV Connectivity Hardware

NAICS

Audio and Video Equipment Manufacturing (33431), Other Communications Equipment Manufacturing (334290)

SIC

Electronic Components & Accessories (3670), Electronic & Other Electrical Equipment (No Computer Equip) (3600)

akta.pro primary industry

Embedded & HMI Electronics Manufacturing (Industrial PCs, HMIs, Panel PCs) (IMAGAGAD)

akta.pro secondary industries

Ruggedized/Harsh-Environment Electronics Manufacturing (IP-rated, shock/vibration, wide-temp) (IMAGAGAF), Data, Communications & Fiber Optic Cable (IMADAMAD)

Keywords

• Custom connectivity panels
• Professional AV integration
• Broadcast panel manufacturing
• Rack mount solutions
• AV cable assemblies

Headquarters

HQ city

Frederick

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Standard Product Sales: Sale of standard wall plates, rack panels, connectors, enclosures, broadcast distribution equipment, and accessories through dealer network and direct website ordering.
2. Custom Panel Manufacturing: Custom-designed connectivity panels, wall plates, enclosures, and mounting solutions. Quote-based pricing for one-off prototypes to 2,000+ piece production runs.
3. Custom Services (OEM/ODM): OEM and ODM services including metal fabrication, laser services, custom wiring, printing and engraving, and panel customization for unique customer requirements.
4. Dealer Network: Authorized dealer/distributor program with PanelBuilder SE access for real-time pricing and quoting capabilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

RCI Custom manufactures standard and custom connectivity panels, wall plates, rack panels, enclosures, and cable assemblies for the professional audio/video, broadcast, and IT integration markets. The company provides custom OEM/ODM manufacturing services including metal fabrication, laser cutting, custom wiring, fiber optic assemblies, and printing/engraving, supported by its proprietary PanelBuilder SE design software that enables quote-based ordering and real-time dealer pricing.

Product overview

RCI Custom is a manufacturer of both Standard and Custom Connectivity and Installation solutions for the Professional/Commercial Audio, Video, Broadcast and IT industries. The company operates as a product portfolio company offering an extensive catalog of standardized products alongside comprehensive custom manufacturing capabilities. The core product line includes Wall Plates & Accessories (AL Series, CS Series, MI Series, ASP Series), Connectors (Audio, Video, Network, Dante, Fiber, Power), Rack Panels & Accessories, Broadcast Products (Press Mults, SA Series), Volume Controls, Enclosures & Covers (FSR floor/wall boxes, NEMA covers), Speaker Mounts, and Wire/Cable/Fiber solutions. Beyond standard products, RCI offers extensive Custom Products including Aviation/Marine panels, Custom Panels in various materials (Aluminum, Brass, Steel, Laminates, Acrylic, Polycarbonate), Enclosures, Equipment Racks, Camera Mounts, Display Monitor Shrouds, Video Wall Trim Kits, and specialized services through their PanelBuilder SE design tool. Services include OEM/ODM manufacturing, AV Wiring, Rack Fabrication, Metal Fabrication, Printing/Engraving, and Laser Services.

Differentiator

Problem solved

Functional benefit

Brands

• PanelBuilder SE: Trademarked panel design software application developed by RCI Custom for authorized dealers providing real-time pricing

Products and services

• Wall Plates & Accessories Comprehensive line of wall plates including AL Series, ASP Series Oversized Architectural, CS Series stainless steel, MI Series Decora Style Inserts, Adapter Plates, Vacuum Guards, and LDS Plates for professional audio/video installations.
• NEMA Sized Panels Pre-sized aluminum panels designed to NEMA standards for various electrical and AV applications.
• Enclosures & Covers Wide range of enclosures including FSR Floor Boxes, FSR Wall Boxes, NEMA Box Covers, Bose enclosures, and Tablet Mounts for protecting and mounting AV equipment.
• Rack Panels & Accessories Complete selection of rack-mounted solutions including Blank Rack Panels, Bose Mounting Panels, Power Panels, Rack Chassis, Rack Lights, Rack Shelves, Strain Relief Panels, Vent & Security Panels, and Logo Panels.
• Connectors Extensive connector portfolio covering Audio (XLR, SpeakOn, 1/4", 3.5mm, RCA), Video (HDMI, DVI, VGA, BNC, S-Video, RF), Network Control (RJ-45, USB, Firewire, D-Sub), Dante, Fiber, Power (PowerCON, AC Outlets), Switches, Knobs, Attenuators, and Potentiometers.
• Broadcast Products Professional broadcast solutions including Press Mults for media distribution and SA Series Broadcast Panels for studio and production environments.
• Volume Controls Audio volume control solutions in multiple form factors: AL Series VC Wall Plates, BF Series VC Flanged Rack Panels, CS Series VC Wall Plates, and MI Series VC Decora Style Inserts.
• Speaker Mounts Professional speaker mounting solutions including JBL Speaker Mounts designed for various JBL commercial speaker models.
• Wire, Cable, & Fiber Cabling solutions including Multi-pair Cables and Stage Boxes for professional audio/video installations.
• Custom Products Bespoke manufacturing services for Aviation and Marine panels, Bollards and Kiosk Stands, Camera Mounts, Custom Panels, Display Monitor Shrouds, Enclosures, Equipment Racks, Labeling and Signage, Logo Panels, LT Series Wall Plates, Rack Mount Ears, Rack Mount Hinged Panels, Retrofit Adapter Plates, Speaker Mounts, and Video Wall Trim Kits.
• AV Services Comprehensive professional services including OEM & ODM manufacturing, AV Wiring, Rack Fabrication, Metal Fabrication Design, Printing & Engraving, Laser Services, and Panel Customization.
• PanelBuilder SE Trademarked panel design software application that enables customers to design custom panels, generate quotes in real-time, and access authorized dealer pricing. Free design software for creating custom connectivity solutions.

Quantifiable outcome

• Supports production runs from one-off prototype to 2,000+ pieces

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core.

• FSRcoreChannel Partner/ Reseller/ DistributorFSR is a featured partner providing floor boxes and wall boxes that RCI Custom stocks and distributes. RCI offers FSR products alongside custom solutions, including FL-200, FL-400, FL-500P, FL-600P, FL-700, FL-710, FL-1200, FL-1300, FL-1500, FL-1550, and FL-2000 floor boxes plus WB series wall boxes.
• NeutrikcoreTechnology or IntegrationFeatured partner supplying professional audio and video connectors including powerCON, opticalCON, XLR, and Dante interface products. RCI Custom integrates Neutrik connectors into custom panels and distributes Neutrik products.
• BosecoreTechnology or IntegrationBose is featured as a partner with custom enclosure solutions for Bose CC-16 and CC-64 control devices. RCI manufactures custom mounting panels and sloped enclosures specifically designed for Bose equipment.
• AVIXAcoreStrategic or Co-development PartnerAudiovisual and Integrated Experience Association - featured as a partnership and affiliation. AVIXA is the trade association representing the professional AV and experience industry, supporting continuous improvement initiatives.
• IntertekcoreStrategic or Co-development PartnerFeatured partner for testing and inspection services, part of RCI's continuous improvement mandate for quality assurance.
• JBL (Harman)coreTechnology or IntegrationJBL speaker mounting solutions partner. RCI Custom manufactures speaker brackets for JBL AC series speakers including AC15, AC16, AC18, AC25, AC26, AC28, and AC2212 models.
• Rocky Mountain Audio Video Expo (AVX)coreGTM or Marketing PartnerIndustry trade show partnership. RCI Custom participates in the Rocky Mountain Audio Video Expo as a featured partner, showcasing products to AV industry professionals.
• PanelCraftercoreStrategic or Co-development PartnerWelcome message for PanelCrafter users indicates transition/integration of PanelCrafter into RCI Custom, offering PanelBuilder Access and dealer status applications.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• FSR Inc. FSR manufactures AV connectivity, floor/wall boxes, rack panels, and signal distribution for pro-AV integrators — directly overlapping RCI Custom's core wall plate, enclosure, and broadcast products. RCI even distributes FSR's FL/WB series as a featured partner, confirming overlapping offerings.
• Lowell Manufacturing: Lowell Manufacturing makes rack panels, power distribution, and AV connectivity products directly comparable to RCI Custom's rack panel, power panel, and wall plate offerings for professional installations.
• Middle Atlantic Products (Legrand AV): Middle Atlantic produces rack enclosures, rack panels, shelving, and AV infrastructure that directly compete with RCI Custom's rack panel and rack accessory lineup in commercial AV and broadcast installations.
• Extron Electronics: Extron designs and manufactures professional AV signal processing, switching, distribution, and control products, including wall plates and connectivity panels that compete directly with RCI Custom in commercial AV installations.

Broad incumbents

• Kramer Electronics: Kramer is a global pro-AV manufacturer with signal processing, switching, and connectivity solutions including wall plates and modular connector panels — directly comparable to RCI Custom's wall plate and AV distribution lines.
• AtlasIED: AtlasIED manufactures commercial audio, mass communications, and AV infrastructure products including rack panels, mounts, and connectivity solutions. Strong incumbent presence in commercial AV integrating with broadcast and IT infrastructure similar to RCI Custom's segments.
• Chief (Legrand AV): Chief manufactures AV mounts, racks, and projector mounting solutions sold through the same pro-AV integrator channel that RCI Custom serves. Overlap is strongest in mounts and enclosures versus RCI's connectivity specialization.
• Crestron Electronics: Crestron is a broad incumbent in commercial AV with a portfolio that includes custom wall plates, touch panels, and integrated enclosures overlapping RCI Custom's connectivity and mounting solutions. Much larger scale and broader product portfolio than RCI.
• Tripp Lite / Eaton: Tripp Lite (now part of Eaton) manufactures IT and AV infrastructure including rack panels, PDUs, and connectivity products sold through the same integrator and reseller channels as RCI Custom.

Emerging players

• Hall Research (HRT): Hall Research designs and manufactures pro-AV signal management, extension, and connectivity products with overlapping wall plate and panel product lines targeting similar AV integrator customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/rci_custom
• LinkedInlinkedin.com/company/rci-custom-products

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RCI Custom