Janssen & Janssen

What Janssen & Janssen does

Janssen & Janssen is a privately held Dutch debt collection and bailiff firm founded in 1989 by Jan and Harry Janssen in Eindhoven, operating nationwide from three offices (Eindhoven HQ with ~80 staff, Nijmegen with ~15 staff, and Amersfoort with ~10 staff, totalling more than 100 employees). The firm serves two distinct client groups: business creditors — primarily MKB (SMB), commercial real estate, social housing, utilities, insurance, law firms (advocatuur), leasing companies, and incasso-intermediaries — and individual debtors reached through inbound collection notices, bailiff visits, or the Uwdossier-online self-service portal. Its service portfolio spans the full debt lifecycle: debiteurenbeheer (debtor management), minnelijke and gerechtelijke incasso (amicable and judicial collection), juridisch advies (legal advice), schuldbewaking (debt monitoring), and gerechtsdeurwaardersdiensten (bailiff services including wage garnishment and asset seizure). Adjacent debtor-support services — budgetcoaching, budgetscan, bewindvoering, and in-company training on rental law and collection techniques — extend the offering beyond pure collection. Pricing is governed by the Wet Incassokosten (WIK) for regulated collection fees, supplemented by an all-in annual subscription for MKB clients and quote-based professional services for coaching, training, and legal advice. The business is family-owned with no disclosed external investors or parent company; related entities include sister company NDA Incasso (Amersfoort co-location) and the independently operated Exquis Bewindvoering B.V. (founded 2018).

Name

Janssen & Janssen

Legal name

Janssen & Janssen

Website

https://janssen-janssen.nl

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

Janssen & Janssen is a Dutch debt collection and bailiff firm, founded in 1989, serving MKB, commercial real estate, social housing, utilities, insurance, and law firms across the Netherlands from offices in Eindhoven, Nijmegen, and Amersfoort.

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Collection Agencies (56144)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

International & Cross-Border Collections (FSAKAJAO)

akta.pro secondary industry

Dispute Resolution, Returns & Chargeback Support (BPAAAJAM)

Keywords

• Debt collection services
• Bailiff services
• Debtor management
• Legal advisory
• Budget coaching

Headquarters

HQ city

Eindhoven

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Debt collection fees (creditor-paid): Creditors (opdrachtgevers) engage Janssen & Janssen to collect outstanding receivables. Fees are charged to the creditor for collection services, likely on a contingency or fixed-fee basis per case or percentage of recovered amounts.
2. Budget coaching services: Budget coaching is offered to debtors and to employer organisations for their employees. Revenue is generated through coaching sessions and structured budget scan programmes delivered to businesses.
3. Training and education programmes: In-company training programmes on topics such as activating collection techniques, rental law, and mutation damage. Companies and organisations pay for these training sessions.
4. Legal advice services: Juridisch Advies (legal advice) services are provided as part of the service offering, billed to creditors or debtors as professional services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Janssen & Janssen is a Dutch debt collection and bailiff firm that helps creditors recover outstanding receivables through amicable and judicial collection, supported by in-house bailiff services and an online debtor self-service portal (Uwdossier-online). It complements collection with related professional services including debtor management, debt monitoring, legal advice, budget coaching, budget scans, bewindvoering, and training programmes for client organisations.

Product overview

Janssen & Janssen is an incasso (debt collection) and gerechtsdeurwaarders (bailiff) office operating across the Netherlands with three offices in Eindhoven (headquarters), Nijmegen, and Amersfoort. The company offers a comprehensive suite of services organized around two core areas: debt collection (debiteurenbeheer, minnelijke incasso, gerechtelijke incasso, juridisch advies, schuldbewaking) and financial support services (budgetcoaching, budgetscan, bewindvoering). They also provide digital self-service through Uwdossier-online, an online calculator tool, and professional training courses. The company specializes in serving multiple industry branches including MKB, commercial real estate, insurance, legal profession, social housing, and utilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Debiteurenbeheer Ongoing debtor management service for creditor organisations, covering monitoring and management of outstanding receivables across the full lifecycle.
• Minnelijke incasso Amicable (pre-legal) debt collection service aimed at resolving unpaid invoices before escalating to court proceedings.
• Gerechtelijke incasso Judicial debt collection service for cases that require court intervention to recover outstanding receivables.
• Juridisch Advies Legal advisory service covering debt collection law, creditor rights, and related matters for client organisations and individuals.
• Schuldbewaking Debt monitoring service that tracks and manages ongoing payment obligations over time for creditor clients.
• Gerechtsdeurwaardersdiensten Bailiff services including wage garnishment, asset seizure, and service of legal documents, delivered through a nationwide travelling bailiff network.
• Budgetcoaching Personalised budget coaching service for individuals and employees of client organisations, guiding them through structured debt resolution and financial self-sufficiency.
• Budgetscan Short structured programme that gives insight into a client's income and expenses with personalised advice from a budget coach to achieve financial fitness.
• Bewindvoering Financial administration (bewindvoering) service for individuals unable to manage their own finances, for example due to illness.
• Trainingen (Training Courses) In-company professional training courses for client organisations on activating collection techniques, rental law, and mutation damage.

Quantifiable outcome

• 6 employees trained as budget coaches since 2018
• +2 more outcomes

Named customers2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered minor.

• Exquis Bewindvoering B.V.minorOthers · 1 January 2018Exquis Bewindvoering is a separate, independently operated label established by Janssen & Janssen to provide budget administration and guardianship (bewindvoering) services. It is positioned as an independent company, though founded by the same group, and serves Dutch residents and businesses needing financial administration support.
• NDA IncassominorChannel Partner/ Reseller/ Distributor · 1 January 2005Janssen & Janssen shares premises in Amersfoort with NDA Incasso, a sister company operating from the same office building. The partnership enables efficient cross-referral of cases and shared infrastructure in the Amersfoort location.
• Springplank Foundation / SpringplankminorStrategic or Co-development PartnerSpringplank Foundation collaborates with Janssen & Janssen in the 'Werk je schuld weg' (Work off your debt) pilot, which was accepted into the NVVK Innovatielab. Springplank helps guide candidates into employment, after which the debt resolution trajectory can begin. Janssen & Janssen mediates with creditors in this process.
• METmetminorStrategic or Co-development PartnerMETmet provides ongoing guidance throughout the 'Werk je schuld weg' pilot process, working alongside Janssen & Janssen and Springplank Foundation to support debt resolution for unemployed individuals without housing.
• Kredietbank NederlandminorStrategic or Co-development PartnerKredietbank Nederland collaborates with Janssen & Janssen and Springplank in the 'Werk je schuld weg' pilot. Together with Springplank Foundation, they develop and administer a customised loan to facilitate the debt repayment process.
• Nibud (Nationaal Instituut voor Budgetvoorlichting)minorOthersJanssen & Janssen references Nibud extensively in its content and recommends Nibud's tools and advice to debtors. Nibud is cited as a source for financial education, budget tips, and calculation tools.
• NVVK InnovatielabminorStrategic or Co-development PartnerThe 'Werk je schuld weg' pilot — a collaboration between Janssen & Janssen, Springplank Foundation, METmet, and Kredietbank Nederland — was admitted to the NVVK Innovatielab (Innovation Lab), an initiative of the NVVK (Dutch Association for Debt Counselling).
• Hogeschool van Amsterdam (University of Applied Sciences)minorStrategic or Co-development PartnerThe Hogeschool van Amsterdam partnered with Janssen & Janssen, SchuldendeBaas, Kredietbank Nederland, and Rabobank to develop the '115. Schulden te lijf' (115. Tackle Debt) helpline — a low-threshold access point for debtors to reach appropriate debt counselling.
• RabobankminorStrategic or Co-development PartnerRabobank co-developed the '115. Schulden te lijf' helpline with Janssen & Janssen, SchuldendeBaas, Kredietbank Nederland, and the Hogeschool van Amsterdam to provide accessible debt help to Dutch citizens.
• SchuldendeBaasminorStrategic or Co-development PartnerSchuldendeBaas partnered with Janssen & Janssen, Kredietbank Nederland, Rabobank, and the Hogeschool van Amsterdam to co-develop the '115. Schulden te lijf' helpline for debt help.

Scale indicators4 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Flanderijn: Major Dutch debt collection and credit management firm serving consumers, businesses, and government clients across the Netherlands. Directly comparable in service mix (amicable/judicial collection, bailiff-adjacent services) and target market to Janssen & Janssen.
• Bos Incasso: Mid-sized Dutch debt collection agency offering amicable and judicial collection services to SMBs and larger creditors. Closely comparable in size, geographic focus, and product scope to Janssen & Janssen.
• Stern Incasso: Dutch debt collection and credit management provider serving both creditors and debtors with collection, debtor management, and supporting services. Directly comparable mid-market competitor with overlapping product lines.
• EOS: European debt collection specialist operating across multiple countries including the Netherlands. Comparable in core debt collection activity and creditor-side value proposition, though at significantly larger international scale.
• Lowell: Pan-European debt collection and credit management firm with operations in the Netherlands. Comparable in core services and customer base but with substantially broader geographic reach and capital base.
• GFKL: European debt collection and receivables management firm active in the DACH and Benelux regions. Comparable in core debt collection activity and creditor-side service model, with broader geographic reach.

Broad incumbents

• Intrum: Europe's largest debt collection and credit management operator with a substantial Dutch presence following the merger of Intrum Justitia and Lindorff. Provides a much broader portfolio than Janssen & Janssen but competes head-on for Dutch SMB and enterprise collection mandates.
• ARAG (DAS): Large Dutch legal-services insurer that includes legal advice and debt-related legal support within its broader portfolio. Comparable in the legal-advice component of Janssen & Janssen's offering but operating at much larger scale and with a different business model.
• Graydon: Dutch business credit information and receivables management provider. Comparable in credit management and debtor-monitoring services for Dutch businesses, though primarily positioned as a data/information vendor.
• BKR (Stichting Bureau Krediet Registratie): Dutch central credit bureau registering consumer credit obligations. Comparable ecosystem role in Dutch consumer debt data but operates as a non-profit registry rather than a competing collection agency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Janssen_Janssen
• Facebookfacebook.com/werkenbijJanssenJanssen

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Janssen & Janssen