Morgantown Utility Board

What Morgantown Utility Board does

Morgantown Utility Board (MUB) is a chartered municipal water, wastewater, and stormwater utility serving Morgantown, Star City, Cheat Lake, and surrounding Monongalia County, West Virginia. The organization operates a state-of-the-art water treatment plant on Don Knotts Boulevard that produces 10.5 million gallons per day (3.6 billion gallons treated in 2023), the Star City Wastewater Treatment Plant (a combined stormwater/sewage facility rated at 12 MGD, expandable to 16 MGD in wet weather), and the Cheat Lake Wastewater Treatment Plant (currently 0.75 MGD, upgrading to 1.75 MGD). MUB additionally manages 105 miles of storm pipe, nearly 4,000 inlets, and 38 combined sewer overflow points, with a 370-million-gallon emergency reservoir (Flegal Dam and Reservoir) providing 33 days of backup supply. The utility's technology stack includes SCADA systems, GIS-based water service line inventory, dual-laboratory continuous water quality testing, UV disinfection, Cured-In-Place Pipe (CIPP) infrastructure renewal, and real-time PFAS monitoring under UCMR5.

MUB's business model is a regulated municipal utility structure: revenue is generated through tiered usage-based water and sewer rates billed to residential and commercial customers via a Paymentus-powered online portal, with supplemental services including backflow prevention testing, plumbing consultations, and the annual Household Hazardous Waste Collection program. The customer base is distributed across thousands of residential accounts and a commercial segment, with a stated 3,500-customer Cheat Lake service area. MUB funds capital projects through a mix of customer rates, state and federal grants (ARPA, AML, IJDC), State Revolving Fund loans, and municipal contributions, with the largest recent capital deployments being the $78.74M Star City WWTP upgrade (completed 2023) and the $46.09M Cheat Lake WWTP upgrade (in progress). MUB's operating footprint is supported by approximately 101–250 employees, a Board of Directors governance structure, and General Manager Mike McNulty's leadership. The utility is recognized for multiple consecutive NACWA Platinum Awards for perfect NPDES permit compliance at both wastewater treatment plants.

Name

Morgantown Utility Board

Legal name

Morgantown Utility Board

Website

https://mub.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

101–250 employees

Short description

Morgantown Utility Board is a municipal water, wastewater, and stormwater utility serving Morgantown, Star City, Cheat Lake, and Monongalia County, WV, operating a 10.5 MGD water treatment plant, two wastewater treatment plants, and 105 miles of storm pipe, financed through tiered usage-based rates and state/federal infrastructure funding.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320), Water Supply and Irrigation Systems (22131), Utilities (221)

SIC

Water Supply (4941), Sanitary Services (4950), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Municipal Wastewater Treatment Plants (WWTPs) (EUANADAA)

akta.pro secondary industries

Detention, Retention & Storage Systems (Ponds, Tanks, Vaults) (EUANAEAD), Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Water utility services
• Wastewater treatment
• Stormwater management
• Municipal water supply
• Water distribution

Headquarters

HQ city

Morgantown

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Supply Chain

Revenue model

1. Water Utility Service (Metered Water Supply): Revenue from metered water supply to residential and commercial customers based on usage tiers. Rates are structured with tiered pricing per 1,000 gallons. This is the primary revenue stream from water distribution services.
2. Wastewater/Sewer Service: Revenue from sewer services including Cheat Lake WWTP service area. Rates are structured per 1,000 gallons based on metered water supply, with significant rate increases implemented in November 2024 for Cheat Lake service area to fund the $46 million WWTP upgrade. This was the first sewer rate increase for the Cheat Lake service area since 2014.
3. Consultation and Inspection Services: Free plumbing consultations for sewage or water issues potentially originating outside the customer's property. If the issue is on MUB's side, repairs are at no cost to the customer. Also includes backflow prevention device testing and consulting services for commercial customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Morgantown Utility Board operates a water treatment plant producing 10.5 million gallons of clean water daily, two wastewater treatment plants (Star City and Cheat Lake), and 105 miles of storm pipe for stormwater management. The utility provides metered water supply, sewer collection and treatment, and stormwater services to residential and commercial customers across Morgantown and Monongalia County, West Virginia.

Product overview

Morgantown Utility Board provides water, wastewater, and stormwater utility services to Morgantown, WV through a multi-facility infrastructure network. The core offerings include Water Treatment and Distribution (10.5 MGD from a state-of-the-art plant), Wastewater Collection and Treatment (Star City combined plant at 12 MGD capacity and Cheat Lake WWTP at 0.75 MGD current/1.75 MGD upgrade), and Stormwater Management (105 miles of storm pipe). Key service offerings include the Water Service Line Inventory program for lead identification, the Backflow Test Submission Portal via SpryPoint, Cross Connection Prevention, and the Household Hazardous Waste Collection program. The Cheat Lake WWTP Upgrade Project represents a major $46M infrastructure expansion to increase capacity and add UV disinfection, while ongoing projects include the Morgans Run Waterline Extension and various sanitary sewer extensions. Customer-facing digital services include Paymentus bill payment, DocuSign applications, and GIS-based service line inventory tracking.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Treatment and Distribution Treatment and delivery of clean drinking water to residential and commercial customers in the Morgantown service territory, with continuous laboratory testing to meet federal and state water quality standards.
• Wastewater Collection and Treatment Collection and treatment of wastewater at two treatment plants: a combined stormwater and sewage plant in Star City (12 MGD rated capacity) and the Cheat Lake plant treating raw sewage for 3,500 customers.
• Stormwater Management Management of stormwater flow across 105 miles of storm pipe and nearly 4,000 inlets in the Morgantown area, with combined sewer overflow management and public education programs.
• Cross Connection and Backflow Prevention Program that regulates cross connections and backflow prevention devices, including required containment devices for non-residential customers and certified tester compliance tracking.
• Customer Consultations Free plumbing consultations where MUB technicians investigate sewage or water problems that may originate outside the customer's property, with repairs made at no cost if on MUB's side.
• Consumer Confidence Report Annual water quality report distributed to customers providing detailed information about drinking water source and quality in compliance with Safe Drinking Water Act requirements.
• Backflow Test Submission Portal Online portal (SpryPoint-powered) for certified backflow testers to register profiles and submit test results, supporting compliance with West Virginia cross-connection regulations.
• Boil Water Advisory Notifications Targeted boil water advisory notifications delivered via text, voice message, email, door hangers, or letters to affected customers during service disruptions that cause pressure loss.
• Online Bill Payment Portal Customer-facing online portal (Paymentus-powered) for account management, bill payment, and service requests for residential and commercial water and sewer customers.

Quantifiable outcome

• 10.5 million gallons of clean water treated per day at the water treatment plant (3.6 billion gallons in 2023)
• +5 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and supportive.

• The City of Morgantown (HHWC Partnership)coreStrategic or Co-development Partner · 1 August 2026City of Morgantown is a co-organizer of the annual Household Hazardous Waste Collection Day, a community event that collected 17 tons of hazardous waste from 661 vehicles in 2025 in just three hours. Zero percent went to landfill.
• Monongalia County Commission (HHWC Partnership)coreStrategic or Co-development Partner · 1 August 2026Monongalia County Commission co-organizes the annual Household Hazardous Waste Collection Day, which collected 17 tons of hazardous waste from 661 vehicles in 2025.
• Republic Services (HHWC Partnership)supportiveStrategic or Co-development Partner · 1 August 2026Republic Services is a sponsor and partner in the Household Hazardous Waste Collection Day, which collected 17 tons of hazardous waste in 2025.
• Monongalia County Solid Waste Authority (HHWC Partnership)supportiveStrategic or Co-development Partner · 1 August 2026Monongalia County Solid Waste Authority is a partner in the HHWC Day and hosts other recycling events. They also provide guidance on latex paint disposal and tire disposal.
• The City of Westover (HHWC Partnership)supportiveStrategic or Co-development Partner · 1 August 2026City of Westover is a co-organizer of the annual Household Hazardous Waste Collection Day event serving Monongalia County residents.
• Star City (HHWC Partnership)supportiveStrategic or Co-development Partner · 1 August 2026Star City is a co-organizer of the annual Household Hazardous Waste Collection Day event serving Monongalia County residents.
• Downstream Strategies (HHWC Partnership)supportiveStrategic or Co-development Partner · 1 August 2026Downstream Strategies is a partner in the Household Hazardous Waste Collection Day and co-organizes the annual Rain Barrel Workshop and Make-It-Shine Cleanup events with MUB. They also assisted in collecting over 1,000 pounds of trash at Edith B. Barill Riverfront Park.
• Friends of Deckers Creek (Rain Barrel Workshop)supportiveStrategic or Co-development Partner · 21 April 2026Friends of Deckers Creek partners with MUB and Downstream Strategies to host the annual Rain Barrel Workshop, which sold out in 2026. They also host events for latex paint disposal guidance.
• Insight Pipe (CIPP Contractor)coreImplementation/ SI/ Consulting Partner · 13 January 2026Insight Pipe is the MUB contractor installing Cured-In-Place Pipe (CIPP) in the Evansdale neighborhood, renewing sanitary and storm sewer pipes without excavating road surfaces. The project lined approximately 1,000 feet of storm pipe and 3,000 feet of sanitary pipe.
• Strand Associates (Project Engineer)coreTechnology or Integration · 10 December 2024Strand Associates of Madison, Wisconsin serves as the project engineer for the Cheat Lake WWTP upgrade project, providing design phase engineering, preliminary engineering reports, and ongoing engineering oversight. Strand was also selected for the RFP for Technical Services for the Cheat Lake WWTP in 2019.
• Mele & Mele & Sons (Contractor)coreImplementation/ SI/ Consulting Partner · 22 October 2024Mele & Mele & Sons of Braddock, Pennsylvania was the successful low bidder for the Cheat Lake WWTP upgrade project and has begun construction work, including excavation for expanded capacity.
• Downstream Strategies (Source Water Protection)coreStrategic or Co-development Partner · 1 January 2014Downstream Strategies was hired even before SB 373 (the Spill Bill) to advance source water protection planning beyond previous efforts. They conducted a comprehensive study on the effects of local CSOs on water chemistry and aquatic life (a multi-year, quarter-million dollar study).

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Middlesex Water Company: Investor-owned water and wastewater utility serving ~500,000 people in New Jersey, Delaware, and Pennsylvania. Comparable in scale (mid-sized regulated water/wastewater provider) and rate-base growth approach.
• York Water Company: Investor-owned water utility serving ~200,000 people in Pennsylvania and Maryland — the oldest investor-owned water utility in the US. Closest in scale to MUB with similar small-community regulated water service profile.
• American Water Works Company: Largest investor-owned water and wastewater utility in the United States, serving ~14 million people across 14 states. Comparable to MUB in providing regulated water/wastewater services, though at vastly greater scale and with private-sector governance.
• California Water Service Group: Investor-owned water utility serving ~2 million people across California, Washington, New Mexico, and Hawaii. Comparable in providing regulated water service with capital-intensive infrastructure investment cycles.
• Artesian Resources Corporation: Investor-owned water and wastewater utility serving ~300,000 people on the Delmarva Peninsula. Comparable in providing water/wastewater services with similar customer density and infrastructure renewal focus.
• SJW Group: Investor-owned water utility holding company with operations in California, Texas, Connecticut, and Maine. Comparable in regulated water utility operations and recent acquisition-led growth strategy.
• American States Water Company: Investor-owned water and electric utility serving ~1 million people in California, with a contracted military utility services business. Comparable in regulated water utility operations and rate-base growth strategy.
• Essential Utilities (formerly Aqua America): Investor-owned natural gas and water utility serving ~5 million people across 10 states. Directly comparable business model in regulated water/wastewater delivery with similar service-area structure to MUB.

Direct peers

• Louisville Water Company: Large municipal water utility serving the Louisville, KY metro area (~500,000 customers). Directly comparable as a similarly-structured municipal water utility with multi-million-dollar infrastructure programs and quality-focused operations.
• DC Water (District of Columbia Water and Sewer Authority): Municipal water and wastewater authority serving Washington, DC and surrounding jurisdictions. Directly comparable as a municipal water/wastewater authority with major CSO remediation programs (e.g., DC Clean Rivers Project) and similar regulatory framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MUBWater
• Facebookfacebook.com/MorgantownUtilityBoard
• LinkedInlinkedin.com/company/morgantown-utility-board

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Morgantown Utility Board