Firestorm Solutions

What Firestorm Solutions does

Firestorm Solutions, LLC is a privately-held crisis management advisory firm founded in 2005 and headquartered in Roswell, Georgia. The firm provides crisis management planning, crisis response, crisis communications, and consequence management services primarily to K-12 schools, colleges, universities, and private-sector businesses and organizations. Documented engagements include crisis response to the Virginia Tech shootings (2007) and Hurricane Sandy (2012), and the firm is a member of the CrisisRisk family of companies. Senior leadership (Co-Founder/CEO & President James Satterfield and Co-Founder/CEO Harry Rhulen, along with executives, principals, and an Executive Council) participates directly in client delivery.

The product portfolio is anchored by the proprietary PREDICT.PLAN.PERFORM.® methodology, layered with the CRISIS COACH® flagship service (senior management advisory, crisis plan development, crisis communications), the CRISIS COACH® Insurance standalone insurance policy (24/7 access to professional crisis managers and related services), and Firestorm Insurance Strategy (managed services delivered in partnership with risk-bearing entities). Registered trademarks cover CRISIS COACH® and PREDICT.PLAN.PERFORM.®. The firm adopted GDPR-compliant data processing practices effective May 24, 2018.

Firestorm operates as a B2B professional services firm with an enterprise field-sales motion, quote-based multi-year engagements, no publicly disclosed pricing, and no disclosed funding, M&A, or revenue history. Primary go-to-market is direct enterprise engagement (via phone 800-321-2219 and website contact form) supplemented by insurance partnership distribution through carriers, reinsurers, agents, and brokers. Revenue streams include crisis advisory professional services, insurance partnership licensing/managed-services arrangements, and training/assessment services; the firm serves a national US market.

Name

Firestorm Solutions

Legal name

Firestorm Solutions, LLC

Website

https://firestorm.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Firestorm Solutions is a private, founder-led crisis management advisory firm serving K-12 schools, higher education, and businesses with crisis planning, response, communications, and consequence management via its proprietary PREDICT.PLAN.PERFORM.® methodology and insurance partnership channel.

Ownership category

akta.pro rank

Product category

Crisis Management Consulting

NAICS

Administrative Management and General Management Consulting Services (541611)

SIC

Services-Management Consulting Services (8742), Services-Management Services (8741)

akta.pro primary industry

Business Continuity, Crisis Management & Resilience Planning (BPAKADAI)

akta.pro secondary industries

Crisis Management & Communications Support (Mass Notification) (BPABANAF), Crisis Communications & Issues Management (BPAFADAE), Natural Disaster Preparedness & Recovery (Storm/Flood/Wildfire) (BPABANAI), Emergency Response, Spill Prevention & Crisis Preparedness (BPAHAJAM)

Keywords

• Crisis management services
• Crisis communications advisory
• Business continuity planning
• Risk assessment consulting
• Consequence management

Headquarters

HQ city

Roswell

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Crisis Management Advisory Services: Professional consulting services providing crisis management planning, strategy development, and hands-on crisis response. Senior team members including founders and principals provide advisory services to senior management.
2. CRISIS COACH Insurance Partnership: Insurance policy product offered in partnership with risk-bearing entities (insurers, reinsurers, agents/brokers). Provides 24/7 access to crisis management services as a policy coverage feature for insureds.
3. Insurance Strategy Services: Firestorm Insurance Strategy and Crisis Coach Insurance services delivered in partnership with insurance companies to serve their insureds/members/clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Firestorm Solutions provides professional crisis management advisory, planning, training, and response services to schools and businesses through its CRISIS COACH® service and PREDICT.PLAN.PERFORM.® methodology. The firm also delivers a stand-alone CRISIS COACH® Insurance policy offering 24/7 access to professional crisis managers, and Firestorm Insurance Strategy services delivered through insurance partnerships to reduce the frequency and severity of crises and claims.

Product overview

Firestorm Solutions offers a portfolio of crisis management products and services centered on its CRISIS COACH® brand. The core offering is the CRISIS COACH® crisis management coaching service, which provides senior management advisory, crisis management plan development, and crisis communications support using the proprietary PREDICT.PLAN.PERFORM.® methodology. This is complemented by CRISIS COACH® Insurance—a standalone insurance policy providing 24/7 access to professional crisis managers—and Firestorm Insurance Strategy, which delivers risk and crisis management services through partnerships with risk-bearing entities. Together, these products form a comprehensive suite addressing crisis prediction, planning, response, and recovery.

Differentiator

Problem solved

Functional benefit

Brands

• CRISIS COACH® Insurance: A stand-alone insurance policy providing insureds with 24/7 access to professional crisis managers, critical decision support, crisis strategy design, crisis communications, predictive intelligence services, and crisis support services.
• PREDICT.PLAN.PERFORM.®

Products and services

• CRISIS COACH® Firestorm's flagship crisis management coaching service providing senior management advisory, crisis management plan development, and crisis communications support for schools, colleges, and businesses facing critical incidents.
• CRISIS COACH® Insurance A stand-alone insurance policy providing insureds with immediate 24/7 access to professional crisis managers, covering stabilization of critical events, critical decision support, crisis strategy design, crisis communications, predictive intelligence services, and crisis support services.
• Firestorm Insurance Strategy Risk management and crisis management services delivered in partnership with risk-bearing entities (insurers, reinsurers, agents, brokers) to improve crisis outcomes and decrease the frequency and severity of crises and claims for partner insureds, members, and clients.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CrisisRiskcoreStrategic or Co-development PartnerFirestorm is a member of the CrisisRisk family of companies, suggesting an affiliated corporate structure for crisis and risk management services. CrisisRisk appears to be the parent or umbrella organization for Firestorm Solutions.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Control Risks: Global specialist risk consultancy providing crisis management, incident response, and crisis communications to multinational enterprises — directly overlapping Firestorm's senior-led advisory model across preparedness, response, and reputation protection.
• Witt O'Brien's (Concentric by Allianz): Crisis and emergency management firm delivering preparedness planning, response, and recovery services to corporations and governments. Highly comparable scope to Firestorm's preparedness, response, and consequence management work.
• Concentric (now part of Allianz): Crisis management consultancy spun out of Witt O'Brien's, providing preparedness planning, response, and consequence management to corporate and institutional clients — directly comparable practice and methodology offering.
• Hillard Heintze: Strategic security and risk advisory firm providing crisis management, threat assessment, and protective services to corporate, education, and public-sector clients — overlapping in education-targeted crisis work.
• Kroll (Resilience practice): Security and risk consultancy with a deep crisis management, business continuity, and incident response practice, serving enterprises and institutions. Comparable in targeting crisis preparedness and response engagements.

Broad incumbents

• FTI Consulting (Strategic Communications): Large global advisory firm whose Strategic Communications segment includes crisis communications, issues management, and reputation advisory — overlapping Firestorm's PR and crisis messaging capabilities.
• Pinkerton (corporate): Established corporate risk and investigations firm offering corporate security, threat management, and crisis response services across enterprise clients — overlaps with Firestorm's active-threat and workplace violence preparedness work.
• Booz Allen Hamilton (Crisis & Emergency Management): Large management and technology consultancy with a crisis, emergency management, and continuity practice serving federal, education, and commercial clients — comparable at the offering level if not at the firm-size or GTM level.
• Mercer (Oliver Wyman) — Crisis & Resilience: Management consultancy with risk and resilience advisory practices that help enterprises plan for and respond to crises, including reputational and operational events — adjacent to Firestorm's executive advisory model.

Others

• Allianz Global Corporate & Specialty (crisis coverage add-ons): Large commercial insurer offering crisis response coverages and risk consulting; relevant as both a peer in crisis-resilience services and as a likely archetype for Firestorm's insurance partner distribution model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/firestormsol
• Facebookfacebook.com/firestormsolutions
• LinkedInlinkedin.com/company/firestorm-solutions-llc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Firestorm Solutions