Falls Road Animal Hospital

What Falls Road Animal Hospital does

Falls Road Animal Hospital is a full-service, AAHA-accredited veterinary hospital operating from a single location at 1423 Clarkview Rd in Baltimore, Maryland. Founded in 1994 by Dr. Kim Hammond and operating under the PetVet Care Centers network, the practice serves cats, dogs, and exotic pets across the Baltimore metropolitan area with a documented patient draw extending into Washington D.C. and Pennsylvania. The hospital runs 24 hours a day, 7 days a week, 365 days a year, functioning simultaneously as a primary care provider, an emergency and critical care facility, and a specialty referral practice.

Service breadth spans routine wellness examinations, vaccinations and parasite prevention, dentistry and dental surgery, internal medicine, geriatric care, nutritional consulting, avian and exotic pet care, full surgical capabilities including orthopedic procedures (TPLO, CCL repair, FHO), soft tissue and oncological surgery, and in-house diagnostic imaging (radiography, ultrasound). Specialty offerings include canine and feline physical rehabilitation with aquatic underwater treadmill therapy, certified veterinary acupuncture, and chronic pain management. Clinical leadership is held by Medical Director Dr. Keisha Hayward and Co-Medical Director Dr. Sandra Bloom, supported by approximately 10 veterinarians with diverse specialty interests.

The revenue model is fee-for-service professional services at point of delivery, supplemented by an on-site and online pharmacy and pet product retail operation, with CareCredit and ScratchPay financing available to facilitate larger transactions. Patient acquisition is direct-to-consumer via a full-service website with online booking and public waitlist visibility, an active educational blog supporting organic SEO, Facebook presence, and earned trust from AAHA accreditation and Best of Baltimore 2025 recognition.

Name

Falls Road Animal Hospital

Legal name

Falls Road Animal Hospital

Website

https://fallsroad.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Falls Road Animal Hospital is an AAHA-accredited, 24/7 full-service veterinary hospital in Baltimore offering primary care, emergency, specialty, and exotic pet services to pet owners across Maryland, Washington D.C., and Pennsylvania as part of the PetVet Care Centers network.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB), Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary hospital services
• Emergency pet care
• Avian exotic pet care
• Veterinary surgery dentistry
• Pet diagnostic laboratory

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Veterinary Professional Services: Fee-for-service veterinary care including routine exams, vaccinations, dental care, internal medicine, surgery, emergency care, and avian/exotic pet care. Services are provided at point of delivery with no ongoing subscription required.
2. Retail Pharmacy and Pet Products: On-site pet shop and pharmacy selling pet products, medications, and health supplies to pet owners during and between visits.
3. Financing Services: Third-party financing options through CareCredit and ScratchPay, enabling pet owners to pay for veterinary services over time, facilitating larger ticket transactions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Falls Road Animal Hospital is a full-service veterinary hospital providing 24/7 primary, specialty, and emergency care for cats, dogs, and exotic pets. It delivers routine wellness exams, vaccinations and parasite prevention, dentistry, internal medicine, avian and exotic pet care, geriatric care, nutritional consulting, full surgical services including orthopedics, and in-house laboratory and diagnostic imaging. It also operates an on-site pet shop and pharmacy and partners with CareCredit and ScratchPay for client financing.

Product overview

Falls Road Animal Hospital is a full-service veterinary hospital offering a comprehensive, unified suite of veterinary medical services for cats, dogs, and exotic pets. The hospital operates 24 hours a day, 7 days a week as both a primary care provider and an emergency and specialty facility. Core services include routine wellness examinations, vaccinations and parasite prevention, dentistry and dental surgery, internal medicine, avian and exotic pet care, geriatric care, nutritional consulting, full surgical services (orthopedic, soft tissue, and oncological), and in-house laboratory and diagnostic imaging. Specialty offerings include physical rehabilitation with aquatic therapy, veterinary acupuncture and pain management, and an on-site pet shop and pharmacy. The hospital is AAHA-accredited and part of the PetVet Care Centers network, serving Baltimore, MD and surrounding areas for over 30 years.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Emergency Veterinary Care Round-the-clock emergency veterinary services available 24 hours a day, 7 days a week, 365 days a year for urgent and critical care situations, for cats, dogs, and exotic pets in the Baltimore region.
• Routine Veterinary Examinations Preventive wellness checkups and annual physical exams for cats, dogs, and exotic pets to monitor health and detect early signs of disease.
• Vaccinations and Parasite Prevention Core and non-core vaccination programs along with year-round parasite prevention treatments for heartworm, ticks, fleas, and intestinal parasites.
• Veterinary Dentistry and Dental Surgery Comprehensive dental care including routine cleanings, digital dental radiography, complex extractions, and oral surgery for cats, dogs, and exotic pets.
• Veterinary Internal Medicine Diagnosis and treatment of complex internal medical conditions including endocrine diseases, gastrointestinal disorders, and chronic illnesses in cats, dogs, and exotic pets.
• Avian and Exotic Pet Care Specialized veterinary care for birds, reptiles, and small mammals such as rabbits, hamsters, and guinea pigs, including emergency care for exotic species.
• Geriatric Care for Pets Senior wellness programs and specialized care for aging pets including arthritis management, cancer screening, and nutritional counseling for older cats and dogs.
• Veterinary Nutritional Consulting Individualized diet and nutrition planning for pets based on their age, breed, health conditions, and dietary needs.
• Veterinary Surgery Full-range surgical services including orthopedic surgery (TPLO, CCL repair, FHO), soft tissue surgery, reconstructive surgery, endoscopy, and oncological procedures.
• Laboratory and Diagnostics In-house diagnostic laboratory and imaging capabilities including radiographs (X-rays), ultrasound, point-of-care ultrasound, abdominal ultrasound, and blood work for rapid diagnosis.
• Physical Rehabilitation and Therapy Canine and feline physical rehabilitation including aquatic therapy using a heated underwater treadmill, massage, electrical stimulation, acupuncture, and therapeutic exercises.
• Veterinary Acupuncture and Pain Management Acupuncture services and chronic pain management for pets, offered by certified veterinary acupuncturists.
• Pet Shop and Pharmacy On-site and online pet supply shop and pharmacy offering medications, preventatives, and pet health products.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• PetVet Care CenterscoreOthersFalls Road Animal Hospital is part of the PetVet Care Centers Network, a national network of veterinary hospitals. PetVet Care Centers is the parent company providing organizational support, brand affiliation, and network resources to affiliated hospitals.
• American Animal Hospital Association (AAHA)coreStrategic or Co-development PartnerAAHA is the accrediting body for companion animal hospitals in the United States and Canada. Falls Road Animal Hospital is AAHA-accredited, demonstrating compliance with AAHA's rigorous standards for veterinary care.

Scale indicators3 records

Expansion highlights5 records

Emerging players

• CVCA Cardiac Care for Pets: Specialty veterinary cardiology practice with multiple mid-Atlantic locations offering advanced cardiac diagnostics and treatment. Comparable as a focused specialty referral competitor overlapping Falls Road's internal medicine and specialty offerings.
• Thrive Pet Healthcare: Veterinary care consolidator building a network of primary, emergency, and specialty hospitals across the US. Comparable to Falls Road as a multi-modality veterinary provider with growing mid-Atlantic presence.

Broad incumbents

• Banfield Pet Hospital: Nation's largest general practice veterinary network, owned by Mars, with hospitals co-located in PetSmart stores. Comparable to Falls Road in offering routine veterinary care at scale across US geographies, including the mid-Atlantic.
• VCA Animal Hospitals: Operated by Mars Petcare, VCA is one of the largest networks of general practice, specialty, and emergency veterinary hospitals in North America. Directly comparable as a multi-site veterinary care provider offering overlapping primary, emergency, and specialty services to Falls Road's market.

Regional players

• Chesapeake Veterinary Referral Center: Specialty referral veterinary hospital serving the Baltimore/Annapolis corridor with 24/7 emergency and specialty services. Comparable as a regional specialty/emergency competitor drawing referrals from the same primary care base.
• Friendship Hospital for Animals: Independent, AAHA-accredited veterinary hospital in Washington, DC offering primary, emergency, and specialty services. Comparable regional competitor serving the same mid-Atlantic pet owner market as Falls Road.
• Dogwood Veterinary Specialty & Emergency: Specialty and emergency veterinary hospital in the Baltimore region offering surgery, internal medicine, oncology, and critical care. Directly competitive with Falls Road's specialty and emergency service lines in the same geographic market.

Direct peers

• PetVet Care Centers: Falls Road's parent network of veterinary hospitals across the US. Directly comparable as affiliated veterinary practices sharing the same ownership and operational model, offering primary, emergency, and specialty care.
• Ethos Veterinary Health: Network of specialty and emergency veterinary hospitals offering advanced services including surgery, internal medicine, and critical care. Comparable to Falls Road's specialty/emergency depth and 24/7 operating model.
• BluePearl Pet Hospital: National network of emergency and specialty veterinary hospitals operating 24/7, with locations across the US including the mid-Atlantic. Directly comparable to Falls Road's emergency and specialty capabilities, particularly in surgery and internal medicine.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/fallsroadanimalhospital
• LinkedInlinkedin.com/company/falls-road-animal-hospital-inc.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Falls Road Animal Hospital