What Bethsaida Hospitals does

Bethsaida Hospitals (legal entity PT. Bethsaida Hospital International) is a privately held, multi-location hospital network headquartered in Gading Serpong, Tangerang, Indonesia, operating two hospitals and three clinic sites across Greater Jakarta and Banten province. The company organizes its services around five Centers of Excellence: Women's Health, Heart & Vascular, Stroke Assisted Living, Emergency & Heart Attack, and Dental, supported by specialty procedures including minimally invasive cardiac surgery (MICS), Drug Coated Balloon (DCB) angioplasty, ESWL kidney stone treatment, 512-slice CT and 1.5T MRI imaging, and emerging genomic and prenatal testing products. Bethsaida Hospital Serang holds HIMSS EMRAM Level 6 digital hospital certification, and the Gading Serpong site completed a Rp 120 billion "New Look" facility and technology revitalization in April 2024.

The business model is overwhelmingly direct-to-consumer, monetizing across outpatient and inpatient services, emergency and critical care, diagnostics, surgical procedures, medical check-up packages, vaccination programs, and a tiered VIP Lounge membership with subscription-style recurring benefits. Go-to-market runs through on-site walk-ins, 24/7 online doctor booking, WhatsApp VINA teleconsultation, online purchase of health packages, and a community referral program (Bethsaida Community Card), with selective enterprise partnerships (notably AirNav Indonesia) and a nascent cross-border medical tourism offering (Medical Check-Up to Korea). Target patient segments span women and mothers, cardiac and cardiovascular patients, pediatric and family care, emergency and critical care cases, and specialty treatment seekers, with a particular emphasis on premium-priced maternity, cardiac, and preventive screening packages.

Name

Bethsaida Hospitals

Legal name

PT. Bethsaida Hospital International

Website

https://bethsaidahospitals.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

251–500 employees

Short description

Bethsaida Hospitals is a private Indonesian multi-site hospital network (2 hospitals, 3 clinics across Greater Jakarta and Banten) operating five Centers of Excellence, including cardiac, stroke, maternity, emergency, and dental, serving retail and corporate patients via on-site care, teleconsultation, and premium health packages.

Ownership category

akta.pro rank

Product category

Multi-Specialty Hospital Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Multi-specialty hospital services
• Cardiac care center
• Maternal health services
• Emergency medical services
• Preventive health screening

Headquarters

HQ city

Tangerang

HQ country

Indonesia

HQ region

Asia

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Hospital Services - Outpatient & Inpatient: Consultation, diagnosis, and treatment services across multiple medical specialties including cardiology, obstetrics, pediatrics, surgery, and more. Revenue generated from patient visits, procedures, and hospital stays.
2. Emergency & Critical Care: 24/7 emergency department services including heart attack response, trauma care, ambulance transport, and intensive care unit admissions.
3. Medical Procedures & Surgeries: Revenue from surgical procedures including minimally invasive cardiac surgery (MICS), Caesarean sections, ESWL kidney stone treatment, dental procedures, and other operations.
4. Diagnostic Services: Laboratory tests, radiology imaging (MRI, CT scan, X-ray, ultrasound, mammography), cardiac diagnostics (EKG, echocardiography, treadmill test, calcium score), and pathology services.
5. Medical Check-Up Packages: Pre-packaged health screening programs including executive MCU, cardiac screening, women's health screening, maternity packages, and specialized disease screening sold as one-time purchases.
6. Vaccination Services: Various vaccine packages including flu, pneumonia, DBD, chickenpox, HPV, and travel vaccines including meningitis vaccines for Hajj/umrah pilgrims.
7. VIP Membership & Lounge Services: Premium VIP lounge membership tiers (Silver, Gold, Platinum) with exclusive benefits including priority service, ambulance pickup, airport transfers, room upgrades, and personalized care.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Bethsaida Hospitals is a multi-location private hospital network delivering comprehensive multi-specialty healthcare across two hospitals and three clinics in Indonesia. Core offerings include five Centers of Excellence covering Women's Health, Stroke Assisted Living, Emergency & Heart Attack, Heart & Vascular, and Dental, plus advanced cardiac procedures (MICS, Drug Coated Balloon), ESWL kidney stone treatment, maternity and pediatric services, vaccinations, genetic testing packages, and preventive MCU packages, supported by AI-enabled imaging and a HIMSS EMRAM Level 6 digital hospital system.

Product overview

Bethsaida Hospitals is a multi-location hospital network in Indonesia (Gading Serpong and Serang) offering a comprehensive portfolio of medical services through its Center of Excellence model. The hospital operates five specialized centers: Women's Health Center, Stroke Assisted Living Center, Emergency & Heart Attack Center, Heart & Vascular Center, and Dental Center. Beyond specialized centers, Bethsaida provides extensive healthcare packages including Medical Check-Up (MCU), Premium Maternity, genetic testing (DNA Lifestyle, Kiddy Genome, NIPT), vaccination services, and advanced cardiac procedures (MICS, Drug Coated Balloon, CT Calcium Score). The hospital has invested in digital health services including online doctor booking, teleconsultation via WhatsApp, digital brochures, podcasts, and health articles. Bethsaida also operates membership programs (Bethsaida Community Card and VIP Lounge) and continues facility upgrades including a New Look initiative bringing modern technology and patient comfort amenities.

Differentiator

Problem solved

Functional benefit

Brands

• Bethsaida Community Card (BCC): A community membership program offering benefits for communities working with Bethsaida Hospital
• Heart & Vascular Center
• Stroke Assisted Living Center
• Women's Health Center
• Dental Center
• Emergency & Heart Attack Center
• VIP Lounge
• Urology Clinic
• Premium Maternity Package

Products and services

• Women's Health Center Specialized healthcare center for women offering obstetrics, gynecology, reproductive health, prenatal care, normal delivery, C-section, ERACS, lactation consulting, and neonatal care at Bethsaida Hospital.
• Stroke Assisted Living Center Indonesia's first hospital-integrated post-stroke recovery center providing comprehensive rehabilitation including transcranial Doppler, robotic stroke therapy, and medical rehabilitation services.
• Emergency & Heart Attack Center 24/7 emergency unit equipped to handle critical conditions including heart attacks with rapid response, integrated laboratory, radiology, operating room, and ICU support.
• Heart & Vascular Center Cardiac and vascular center with advanced technology for diagnosis and treatment of cardiovascular diseases, including minimally invasive cardiac surgery (MICS) and Drug Coated Balloon therapy.
• Dental Center Comprehensive dental care services from preventive care through cosmetic and oral surgery procedures using advanced dental technology at Bethsaida Hospital.
• Premium Maternity Package Exclusive maternity package offering premium experience with luxury rooms, comprehensive facilities, personalized services, and exclusive hampers for mothers and babies.
• Medical Check-Up (MCU) Packages Comprehensive health screening packages including basic MCU, MCU Fit for Sport, Premarital Couple Health Screening, Complete Heart Examination, diabetes screening, and women's screening programs.
• Bedah Jantung Minimal Invasif (MICS) Minimally invasive cardiac surgery procedure performed through small incisions that reduces pain, infection risk, scarring, and accelerates patient recovery compared to open-heart surgery.
• CT Calcium Score Screening Non-invasive CT scan examination to detect calcium levels in coronary blood vessels for early heart attack risk assessment.
• ESWL (Extracorporeal Shock Wave Lithotripsy) Non-surgical procedure to break kidney stones using shock waves from outside the body without incisions.
• Drug Coated Balloon (DCB) Cardiac procedure using drug-coated balloon technology to open narrowed blood vessels without leaving permanent implants like stents.
• DNA Lifestyle Package Comprehensive genetic testing service providing insights into individual genetic conditions and disease predispositions.
• NIPT (Non-Invasive Prenatal Testing) Non-invasive prenatal screening test to detect genetic risks in babies safely and accurately through maternal blood sample.
• Kiddy Genome Package Comprehensive personalized DNA-based assessment of children's talents, health, and personality traits.
• Treadmill Heart Health Check Heart health assessment using treadmill stress test to evaluate cardiac performance during physical activity and detect heart conditions.
• Vaccination Packages Vaccination services including Flu, Pneumonia, Dengue, Shingles, Meningitis (Hajj/Umrah), Polio, and HPV vaccines for adults and children.
• Telekonsultasi (WhatsApp VINA Teleconsultation) Doctor consultation service via WhatsApp for remote medical consultations and health advice, available 24/7.
• VIP Lounge Membership Premium lounge membership with Silver, Gold, and Platinum tiers offering exclusive benefits including face recognition access, fast track service, ambulance pickup, airport transfer, and room upgrades.
• Bethsaida Community Card (BCC) Community loyalty program offering benefits and discounts to organizations and communities that partner with Bethsaida Hospital.

Quantifiable outcome

• ESWL achieves 72-91% kidney stone destruction rate depending on stone size and location
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

One partnership is on record.

• AirNav IndonesiacoreGTM or Marketing Partner · 1 January 2024Bethsaida Hospital Gading Serpong entered into a partnership with AirNav Indonesia as its healthcare service partner. This collaboration provides medical check-up and healthcare services for AirNav Indonesia employees, leveraging Bethsaida's comprehensive medical facilities and multi-specialty expertise.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Siloam International Hospitals: Largest private hospital network in Indonesia with 40+ hospitals including premium locations in Greater Jakarta. Directly comparable as a multi-specialty, multi-location private hospital group competing for similar affluent and middle-class patients.
• Mitra Keluarga Karyasehat: Publicly listed Indonesian private hospital operator with 25+ hospitals concentrated in Greater Jakarta and surrounding regions. Closely comparable in service mix, geographic focus, and multi-specialty positioning.
• Mayapada Healthcare: Indonesian private hospital group with premium positioning in Greater Jakarta, offering multi-specialty care including advanced cardiac and women's health services. Comparable in tier and target demographic.
• RS Pondok Indah: Premium private hospital group operating in South and North Jakarta. Comparable as an upper-tier multi-specialty hospital competing for the same affluent Greater Jakarta patient base.
• Eka Hospital: Indonesian private hospital network with multi-location footprint and advanced cardiac/neurology services. Comparable Centers-of-Excellent-style positioning and premium outpatient offerings.
• Omni Hospitals: Indonesian private hospital chain with multiple locations across Java, offering multi-specialty care with an emphasis on cardiac and emergency services. Direct comparable on service portfolio and Indonesia-only footprint.
• Awal Bros Hospital: Indonesian private hospital group with regional multi-location presence and comparable mix of multi-specialty services including cardiac and maternity care.
• Bunda Hospital Jakarta: Jakarta-based private hospital with strong women's health, maternity, and pediatric focus — directly overlapping with Bethsaida's Women's Health Center and premium maternity positioning.

Broad incumbents

• IHH Healthcare: One of the largest healthcare groups in Asia with premium hospital brands (Mount Elizabeth, Gleneagles, Pantai). Relevant as a broader incumbent whose premium international standard serves as both competitor and benchmark for medical tourism aspirations.
• Bumrungrad International Hospital: Thailand-based tertiary care hospital and global medical tourism leader. Relevant as the benchmark for advanced international-standard care in Southeast Asia and as the primary destination for Indonesian outbound medical travel that Bethsaida aims to capture domestically.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@BethsaidaHospitalsTangerang
• Facebookfacebook.com/BethsaidaHospital
• Instagraminstagram.com/bethsaidahospital
• Xx.com/bethsaidahosp

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bethsaida Hospitals