Jewish Social Service Agency

What Jewish Social Service Agency does

Jewish Social Service Agency (JSSA) is a 501(c)(3) nonprofit health and social wellness agency founded in 1893 and headquartered in Rockville, Maryland. It serves the National Capital Region (Washington, DC; Montgomery County, MD; and Northern Virginia) through four office locations and a network of in-home, school-embedded, and community-based service delivery channels. The agency organizes its work around four pillars: mental health and family support, disability employment, aging care (including hospice and aging-in-place), and Jewish community outreach, with a dedicated Holocaust Survivor Program subsidized by the Conference on Jewish Material Claims Against Germany and the German Federal Ministry of Finance.

JSSA’s service portfolio spans clinical mental health (therapy, psychiatry, psychological testing), licensed home care, hospice, kosher meal delivery (30,000 meals annually via the Meals on Wheels program), door-through-door transportation (Brenner Transportation fleet), disability employment, school-based mental health in up to 75 Montgomery County Public Schools, and a free community support hotline (J-Caring). Sub-brands include Brenner Transportation, Himmelfarb Mobile University (operating since 1989), MindCraft, Camp Greentree, and the Transitions pre-hospice program. The technology stack is limited to healthcare interoperability (CRISP and Carequality health information exchange participation) and HIPAA-compliant records handling; no proprietary software or AI capabilities are evident.

The business model is a hybrid of government grants, philanthropic donations, and fee-for-service revenue with sliding-scale access and insurance reimbursement (including Medicare). Anchor grant relationships with the Claims Conference, German Federal Ministry of Finance, Maryland CHRC, and the Jewish Federation of Greater Washington are supplemented by individual and corporate giving, an active Q4 fundraising campaign, and earned revenue from clinical and home care services. The customer base is highly diversified across seniors, Holocaust survivors, individuals with disabilities, MCPS students, and families seeking mental health support, while a minority of revenue is concentrated in a handful of large institutional funders.

Name

Jewish Social Service Agency

Legal name

Jewish Social Service Agency

Website

https://jssa.org

Company type

Private

Founded year

1900

Operating status

Operating

Headcount range

251–500 employees

Short description

Jewish Social Service Agency (JSSA) is a 501(c)(3) nonprofit health and social wellness agency serving the Washington DC, Maryland, and Virginia region with integrated mental health, hospice, home care, aging-in-place, disability employment, and Holocaust survivor services across four office locations and multiple community delivery channels.

Ownership category

akta.pro rank

Product category

Social and Human Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

akta.pro secondary industries

Home Hospice Agencies (HLAFAEAC), Home Health Aide (HHA) Services (Medically Directed) (HSABACAB)

Keywords

• Nonprofit social services
• Mental health counseling
• Home care hospice
• Aging in place support
• Disability employment services

Headquarters

HQ city

Rockville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Government Grants and Subsidies: JSSA receives government funding including grants from the Conference on Jewish Material Claims Against Germany for Holocaust survivor services, Montgomery County Department of Health and Human Services Senior Nutrition Program subsidies, and funding from the German Federal Ministry of Finance based on a decision of the Bundestag. The organization also receives grants from the Maryland Community Health Resource Commission (CHRC).
2. Client Fees and Insurance Reimbursement: Services are provided on a fee-for-service basis with reimbursement from insurance companies including Medicare. Some services are subsidized for those who cannot pay full amount. Hospice care and mental health services are billable to insurance.
3. Donations and Philanthropy: Individual donations, corporate giving, and foundation support. The organization conducts fundraising campaigns including urgent appeals (e.g., $312,000 goal for Q4 highest-need programs). Donations help provide care regardless of ability to pay.
4. Grant-Subsidized Holocaust Survivor Services: Social services for Jewish Nazi victims supported by grants from the Conference on Jewish Material Claims Against Germany. Survivors must meet specified program qualifications and income limits to receive grant-subsidized services. All services available on full-fee basis for survivors exceeding financial qualifications.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

JSSA is a nonprofit health and social wellness agency providing an integrated continuum of human services across the lifespan in the Washington DC, Maryland, and Virginia region. Its core offerings include mental health therapy and counseling, hospice, home care, aging-in-place support, Kosher meal delivery, medical transportation, disability employment, Holocaust survivor services, and family support, delivered through offices, in-home visits, schools, and community sites regardless of ability to pay.

Product overview

JSSA is a nonprofit health and social wellness agency offering a comprehensive suite of integrated services focused on four core areas: mental health support, disability employment, aging care, and hospice services. The agency operates as a multi-service organization providing Mental Health and Well-Being (therapy, counseling, psychiatry, psychological testing), Hospice Services, Home Care, Aging in Place programs, Holocaust Survivor Program, Services for People With Disabilities, Career/Employment Services, Family Support Services, J-Caring Community Support Line (hotline), and Jewish Community Outreach. Supporting services include Brenner Transportation (medical transportation), Meals on Wheels (kosher meal delivery), and various support groups and educational programs. JSSA serves the Washington DC, Maryland, and Virginia region with multiple locations in Montgomery County, MD and Northern Virginia.

Differentiator

Problem solved

Functional benefit

Brands

• Brenner Transportation: Transportation team providing door-through-door transportation services for seniors to medical appointments.
• Himmelfarb Mobile University (HMU)
• Transitions Program
• MindCraft Program
• Camp Greentree

Products and services

• Mental Health and Well-Being
• Hospice Services End-of-life care providing comfort, respect, and dignity to patients and their families, including support for life-limiting conditions. Recognized as a We Honor Veterans Level Two Partner.
• Home Care Award-winning non-medical in-home support including personal care assistance, meal preparation, medication reminders, housekeeping, companionship, and transportation to appointments. Licensed by the State of Maryland as a Residential Service Agency (RSA License #R1130) and CHAP accredited.
• Aging in Place Comprehensive services helping older adults live independently at home, including therapy and counseling, escorted transportation, home care, Kosher meal delivery, and social programs.
• Holocaust Survivor Program Grant-subsidized services for qualifying Holocaust survivors including ongoing care coordination, personal care assistance, homemaker assistance, escorted transportation, Kosher meal delivery, dental/hearing/eye care support, social activities, and advance care planning. Supported by grants from the Conference on Jewish Material Claims Against Germany and the German Federal Ministry of Finance.
• Services for People With Disabilities Comprehensive support including employment services, counseling, and resources for individuals with disabilities (including autism) to achieve independence and self-sufficiency.
• Career/Employment Services Job training, job development, and on-site coaching services helping people with disabilities find and maintain meaningful employment, including resume assistance, interview practice, employer matching, and workplace advocacy.
• Family Support Services Support services helping families navigate challenges including divorce, financial struggles, bereavement, and parenting support.
• J-Caring Community Support Line Free hotline (240-800-JSSA and 703-J-CARING) providing friendly, reassuring support and social services information for anyone in need in the DMV area.
• Jewish Community Outreach and Care Synagogue liaison program providing licensed clinical social workers for ongoing support for clergy and staff, on-site short-term services for congregants, and community workshops.
• Brenner Transportation Door-through-door transportation service providing safe, reliable rides to medical appointments for seniors and neighbors who need assistance, with a fleet of 5 cars and 2 wheelchair-accessible vans.
• Kosher Meals on Wheels Daily Kosher meal delivery program for homebound older adults 60+ in Montgomery County, delivering 30,000 meals annually; meals are prepared by the Hebrew Home of Greater Washington and delivered by JSSA volunteers Monday through Friday between 9am and 12:30pm ET.
• Transitions Program Pre-hospice support program for neighbors with life-limiting conditions who are not eligible or emotionally ready for hospice, providing nurse coordinator visits every six weeks.
• Himmelfarb Mobile University (HMU) Award-winning educational program created in 1989 bringing classes on art, history, geography, and current events to seniors at retirement and assisted living facilities in the region.
• Coming of Age (COA) Social and educational engagements for Montgomery County residents age 60+, offered in partnership with Bender JCC and Jewish Council for the Aging, with no membership fee required.
• MindCraft Program Comprehensive mental health support program for students and their families embedded in Montgomery County Public Schools (39 schools currently, expanding to 75 with Maryland CHRC grant funding).
• Camp Greentree Summer day camp for children ages 5-12 experiencing homelessness in Montgomery County, providing traditional camp activities (swimming, team games, arts and crafts, field trips) with therapeutic support and daily activity group therapy. Runs July 1 to August 2 in partnership with MCPS.

Quantifiable outcome

• 30,000 meals delivered annually to homebound seniors
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Eleven partnerships are on record, tiered core and secondary.

• Montgomery County Public Schools (MCPS)coreStrategic or Co-development Partner · 8 May 2024Partnership for Camp Greentree summer program for children experiencing homelessness, and for MindCraft Program providing mental health support in schools. MCPS serves as key referral partner. JSSA mental health clinicians embedded in 39 MCPS schools, expanding to 75.
• Jewish Federations Center on Holocaust Survivor Care Institute on Aging and TraumacoreStrategic or Co-development PartnerSpecial acknowledgement partner for Holocaust survivor care and trauma-informed aging services. JSSA is recognized as an affiliate organization of the Center.
• Jewish Federation of Greater WashingtoncoreStrategic or Co-development PartnerStrategic partner providing support for Jewish community services. Special acknowledgement on JSSA website as supporting organization.
• Network of Jewish Human Service Agencies (NJHSA)coreStrategic or Co-development PartnerJSSA is a member of NJHSA. JSSA Board President Ruth Ruskin received the 2024 PowerNET Lay Leadership Award from NJHSA.
• Montgomery County Department of Health and Human Services Senior Nutrition ProgramcoreStrategic or Co-development PartnerJoint funding for Meals on Wheels program. JSSA and the Montgomery County Department of Health and Human Services Senior Nutrition Program provide subsidies for those who cannot pay the full amount for meals.
• Hebrew Home of Greater WashingtoncoreStrategic or Co-development PartnerKosher meals for JSSA's Meals on Wheels program are prepared by the Hebrew Home of Greater Washington in Rockville, Maryland and delivered by JSSA volunteers.
• Bender JCC of Greater WashingtonsecondaryChannel Partner/ Reseller/ DistributorPartner with JSSA and Jewish Council for the Aging to offer Coming of Age (COA) program providing regular social and educational engagements for Montgomery County residents age 60+.
• Jewish Council for the Aging (JCA)secondaryChannel Partner/ Reseller/ DistributorJSSA and JCA have announced a transformational merger to expand services. Currently partners on Coming of Age program providing social and educational engagements for seniors.
• CRISP (Chesapeake Regional Information System for our Patients)coreTechnology or IntegrationJSSA programs participate in Maryland and DC's state designated health information exchange, facilitating secure sharing of health information between providers and health systems.
• CarequalitycoreTechnology or IntegrationNational health information exchange framework that JSSA participates in, enabling secure sharing of health information across the United States.
• Meals on Wheels AmericasecondaryStrategic or Co-development PartnerJSSA is a member of Meals on Wheels America, the national organization supporting home-delivered meal programs for seniors.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Iona Senior Services: DC-based nonprofit providing mental health, case management, and aging-in-place services to older adults. Directly comparable in mission, client base, and service mix; former employer of JSSA's Chief Development Officer.
• Jewish Council for the Aging (JCA): DC-area nonprofit offering senior services, training, and advocacy. The announced JSSA merger partner; comparable in geographic focus, senior client base, and Jewish-community orientation.
• Capital Caring Health (formerly Capital Hospice): DMV-area hospice and palliative care provider. Directly comparable hospice service line and overlaps with JSSA's We Honor Veterans-accredited hospice program.
• Food & Friends: DC-area nonprofit delivering meals to people living with life-limiting illness. Comparable home-delivered meal and nutrition mission; former employer of JSSA's CDO.
• Bender JCC of Greater Washington: Greater Washington Jewish community center co-running the Coming of Age senior program with JSSA. Overlapping audience (active seniors, Jewish community) with complementary programming.

Broad incumbents

• Hebrew Home of Greater Washington (Charles E. Smith Life Communities): Rockville-based continuing care retirement community serving the Jewish community. Larger, facility-based operator; partner that prepares kosher meals for JSSA's Meals on Wheels program.
• Catholic Charities of the Archdiocese of Washington: Larger, multi-service faith-based social services nonprofit in the DMV. Broadly comparable integrated human services model serving vulnerable populations across the region.

Regional players

• Jewish Family Service of Los Angeles: Large LA-based Jewish human services agency offering mental health, senior, and refugee services. Comparable faith-affiliated, multi-service nonprofit operating in a different region.
• Jewish Family and Children's Service of Greater Philadelphia: Mid-Atlantic Jewish human services agency providing mental health, home care, and senior services. Comparable model in a different geography; useful peer for benchmarking integration strategy.

Others

• Jewish Federation of Greater Washington: Federation funder and strategic partner supporting JSSA's Jewish community programming. Ecosystem partner rather than competitor; central to JSSA's fundraising and community reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/jssaofficial
• Xx.com/OfficialJSSA
• Facebookfacebook.com/OfficialJSSA
• LinkedInlinkedin.com/company/jewish-social-service-agency

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Jewish Social Service Agency