New York State Smokers' Quitline

What New York State Smokers' Quitline does

The New York State Smokers' Quitline is a tobacco-cessation service organization founded in 1999 and headquartered in Buffalo, New York. It serves New York State residents through health and tobacco-control programs, including counseling, educational resources, and support for individuals seeking to quit smoking or using other tobacco products. The organization operates under the nysmokefree.com web domain and functions as the state's designated cessation resource, suggesting a model in which the entity is funded by New York State (and potentially federal public-health channels such as CDC tobacco-control grants) to deliver a public-good service rather than to capture direct consumer revenue. Its small employee base of 11–50 is consistent with a centralized telephonic and web-based service model that relies on trained counselors, standardized protocols, and referral partnerships with healthcare providers rather than on large-scale clinical infrastructure.

No product technology stack, platform architecture, or proprietary technology components were disclosed in the available data. The service appears to be built around standard quitline modalities — phone-based intake, behavioral counseling sessions, and online self-help materials — without any documented AI/ML, digital therapeutics, or mobile-application technology investments. Similarly, no pricing model, per-user fees, or go-to-market details were disclosed; the revenue mechanics are consistent with a government contract / grant-funded operating model in which the entity invoices the state (or its agents) for services rendered to eligible residents, rather than charging end users.

Business-model assessment is constrained by the absence of disclosed financials. The combination of single-state geographic scope, a long operating history under a recognizable public-health brand, and a payer structure dominated by state and federal public-health funding points to a low-margin, contract-renewal-dependent organization rather than a venture-scalable enterprise.

Name

New York State Smokers' Quitline

Website

https://nysmokefree.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

The New York State Smokers' Quitline, founded in 1999 and based in Buffalo, delivers tobacco-cessation counseling and support programs to New York State residents through the nysmokefree.com platform, operating as a publicly funded cessation service rather than a consumer-paid business.

Ownership category

akta.pro rank

Product category

Smoking Cessation Services

akta.pro industry

PRIMARYHLAJAAAM

Substance Use, Addiction & Harm Reduction Health Departments

Healthcare & Life Sciences/Public Health, Government & Regulators/Public Health Agencies & Health Departments

SECONDARYBPAIAJAI

Non-Communicable Disease Prevention & Chronic Disease Programs

Business & Public Services/Public Sector & Government Administration/Public Health Administration & Regulation

SECONDARYBPAGACAE

Substance Use Disorder Prevention & Recovery Services

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Smoking cessation services
• Quitline support programs
• Tobacco control services
• Nicotine dependence treatment
• Public health cessation

Headquarters

HQ city

Buffalo

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Core offering

The New York State Smokers' Quitline provides health tobacco control programs for New York State residents, supporting them in quitting smoking through counseling and cessation resources. The service is delivered via telephone-based quitline support and an associated informational website. It is positioned as a state-level cessation resource established in 1999 and headquartered in Buffalo, NY.

Differentiator

Problem solved

Functional benefit

Products and services

• Smoking cessation counseling quitline Telephone-based smoking cessation support and counseling for New York State residents seeking to quit tobacco use.
• Online cessation resources via nysmokefree.com Web-based cessation information, quit tools, and educational resources for New York State residents seeking to quit smoking.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Broad incumbents

• Optum Quit For Life: Commercial cessation program offered to employers and health plans by Optum. Comparable on phone-based coaching, NRT distribution, and digital tools, but operates as a contracted vendor rather than a single-state public program.
• 1-800-QUIT-NOW (National Network of Tobacco Cessation Quitlines): Federally funded national quitline routing portal administered through the CDC. Comparable as the universal single-number entry point that funnels smokers (including NY residents) into state quitlines or national backup coaching, competing for the same inbound calls.
• QuitGuide (NCI): National Cancer Institute's Smokefree.gov ecosystem including QuitGuide and quitSTART apps plus text-message programs. Comparable as a federally funded, free, digital-first cessation resource that competes with state quitlines for user adoption.

Direct peers

• California Smokers' Helpline: California's state-funded smoking cessation quitline operated by UC San Diego Moores Cancer Center. Most directly comparable peer: same state-funded quitline model, phone/text/web cessation modalities, and comparable target population of state residents seeking free tobacco-cessation support.
• Asian Smokers' Quitline: CDC-funded multilingual quitline serving Asian-American smokers across multiple states via phone, web, and text. Directly comparable on quitline delivery model, funding pathway (federal/state public health), and cessation-coaching scope.
• Truth Initiative: National nonprofit operating the EX Program cessation platform and youth-prevention campaigns. Comparable as a public-health anti-tobacco organization that runs an evidence-based cessation service at scale and competes for the same end-user and funder mindshare.
• BecomeAnEX (Truth Initiative): Truth Initiative's digital smoking-cessation platform with online community, quit plan, and text-based support. Comparable on digital cessation delivery and on targeting adult smokers seeking free, evidence-based support that competes with the NY Quitline's catchment.

Others

• American Lung Association: National nonprofit providing cessation resources (Freedom From Smoking program), advocacy, and policy work. Comparable as a tobacco-control organization that competes for funder dollars and produces cessation content used by the same end population.

Emerging players

• RVO Health (Smoke Free app): Consumer-facing smoking-cessation app with subscription monetization and a peer-support community. Comparable as a digital-first cessation option that competes with state quitlines for smartphone-native users seeking on-demand support.
• Pivot Breathe: Digital substance-use programs including smoking cessation delivered through employers and health plans. Comparable on phone/digital cessation coaching delivered as a contracted benefit, competing for the same payer relationships.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights4 records

Customer concentration

• Xx.com/nysmokefree
• Facebookfacebook.com/nysmokefree
• LinkedInlinkedin.com/company/nysmokefree

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New York State Smokers' Quitline