OpenCities
OpenCities is a cloud-based, low-code/no-code website and CMS platform built for government agencies, now operating as the Websites & CMS product line within Granicus's Government Experience Cloud serving over 7,000 public-sector customers worldwide via population-based subscriptions.
- Company typePrivate
- Founded2015
- HeadquartersMelbourne, Australia
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What OpenCities does
OpenCities is a government-focused website and content management system (CMS) that originated as an Australian startup and has operated since 2019 as the Websites & CMS product line within Granicus, a U.S.-headquartered government technology platform serving more than 7,000 governments worldwide. The product is a cloud-based, low-code/no-code platform providing government agencies with templates, reusable content tools, location-based personalization, dynamic content discovery, an Insights Dashboard integrated with Google Analytics, and built-in WCAG AA accessibility compliance. Headquartered in Melbourne with a workforce of 101-250 employees, OpenCities serves as the front-end digital presence layer within Granicus's broader Government Experience Cloud, which bundles adjacent modules for engagement (EngagementHQ), forms and workflow (OpenForms), intranet, and accessible variants (govAccess).
OpenCities generates revenue through a population-based annual subscription model, with pricing scaling according to the size of the government entity served and bundling all technology upgrades, accessibility updates, and security maintenance into the recurring fee. Go-to-market is executed as part of Granicus's enterprise field sales motion, with demo-booking CTAs targeting local, state, and federal government buyers in Australia, the United States, Canada, the United Kingdom, and India. Named customers include Cabarrus County, Oro Valley AZ, City of Cheyenne WY, Port St. Lucie FL, City of Aurora IL, Richland County SC, GCCDD, Yarra Ranges Shire, and Shire of Denmark, spanning U.S. counties, municipalities, and Australian shires.
Since the 2019 acquisition, OpenCities has been positioned as the core web-presence component within a platform-plus-modules architecture that includes Service Cloud, Engagement Cloud, Operations Cloud, Government Experience Agent (GXA) for AI-driven 24/7 self-service, and GXI analytics (Enterprise and Foundations). Granicus reports the underlying platform processes 30 billion annual interactions, supporting data-driven optimization across the suite. The product roadmap and marketing emphasize government-specific compliance, accessibility, and security maintenance, with AI capabilities (smart search, dynamic content discovery, GXA agents) layered on top of the CMS rather than replacing it.
OpenCities firmographics
Firmographics- Name
- OpenCities
- Website
- https://opencities.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- OpenCities is a cloud-based, low-code/no-code website and CMS platform built for government agencies, now operating as the Websites & CMS product line within Granicus's Government Experience Cloud serving over 7,000 public-sector customers worldwide via population-based subscriptions.
- Ownership category
- akta.pro rank
OpenCities industry classification
Industry- Product category
- Government Website & Content Management
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Blogging & CMS Content Platforms (BPAMAJAG)
Keywords
Where OpenCities is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Markets served
OpenCities business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Website & CMS Subscription: Population-based subscription model for government websites. Cloud-based SaaS delivery with all features included in the subscription including technology upgrades, accessibility updates, and security maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Population-based subscription model |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
OpenCities product offering
Product offeringCore offering
OpenCities is a cloud-based, low-code/no-code website and content management system (CMS) purpose-built for government agencies. It provides pre-built templates, robust search, dynamic location-based content discovery, reusable content publishing, Google Analytics-integrated insights, and WCAG AA accessibility compliance, sold to local, state, and federal government entities on a population-based annual subscription as part of the broader Granicus Government Experience Cloud.
Product overview
OpenCities is a Websites & CMS (Content Management System) product from Granicus, now part of Granicus' Government Experience Cloud platform. The platform-plus-modules architecture includes OpenCities as the core website and CMS solution for governments, complemented by related products including Sentiment & Feedback (EngagementHQ) for community engagement, Forms & Workflow (OpenForms) for digital services, and other platform solutions like Service Cloud, Engagement Cloud, Operations Cloud, Government Experience Agent (GXA), and GXI analytics tools. OpenCities provides low-code, no-code website solutions with features including robust search, dynamic content discovery, location-based personalization, WCAG AA accessibility compliance, and Google Analytics integration. The product operates on a population-based subscription model.
Differentiator
Problem solved
Functional benefit
Brands
- Websites & CMS OE: Websites & CMS (OpenCities) product - a modern digital government website solution that provides forward-compatible, innovative, and intuitive website solutions for government staff to serve their communities.
Products and services
- Websites & CMS (OpenCities) A built-for-government website and content management system delivering modern, low-code, no-code website solutions for local, state, and federal governments. Includes robust search engines, dynamic content discovery, location-based personalization, design templates, reusable content publishing, and an Insights Dashboard integrated with Google Analytics.
- Websites & CMS (govAccess)
Quantifiable outcome
- Website of the Year recognition achieved by customer Port St. Lucie
- +2 more outcomes
Companies that use OpenCities
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles3 records
OpenCities technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
Feature8 records
OpenCities partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- GranicuscoreOpenCities was acquired by Granicus in 2019 along with Engagement HQ, forming part of Granicus's government experience platform. The acquisition brought together two Australian startups with Granicus, creating a comprehensive digital government platform supporting over 7,000 governments worldwide.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
OpenCities competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
OpenCities social profiles
Digital presenceOpenCities compliance and trust
Trust signalCompliance1 record
OpenCities financial estimates
Financial estimateRevenue estimate
Valuation estimate
OpenCities leadership team
Management profileNumber of profiles
Profiles2 records
OpenCities funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OpenCities M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OpenCities
What does OpenCities do?
OpenCities is a cloud-based, low-code/no-code website and content management system (CMS) purpose-built for government agencies. It provides pre-built templates, robust search, dynamic location-based content discovery, reusable content publishing, Google Analytics-integrated insights, and WCAG AA accessibility compliance, sold to local, state, and federal government entities on a population-based annual subscription as part of the broader Granicus Government Experience Cloud.
Is OpenCities a public or private company?
OpenCities is a private company. It is classified as corporate owned and is currently operating.
When was OpenCities founded?
OpenCities was founded in 2015. It employs 101 to 250 people.
Where is OpenCities based?
OpenCities is headquartered in Melbourne, Australia, in the Oceania region.
How does OpenCities make money?
One revenue line is on record: website & CMS Subscription.
Does OpenCities have an API?
No public API is recorded for OpenCities.
What industry is OpenCities in?
OpenCities's product category is Government Website & Content Management. Its primary akta.pro industry code is BPAMAJAG, Blogging & CMS Content Platforms. Its NAICS code is 5132 and its SIC code is 7372.