Bci Seguros

What Bci Seguros does

Bci Seguros is a Chilean insurance company operating as a subsidiary of Grupo BCI, one of Chile's largest financial groups, with a strategic partnership with Spain's Mutua Madrileña. The company is structured under two legal entities — Bci Seguros Generales S.A. for general insurance lines and Bci Seguros Vida S.A. for life and health — and employs 501–1,000 staff across 11 physical branches spanning Santiago (headquarters in Las Condes), Rancagua, Chillán, Iquique, Antofagasta, La Serena, Talca, Concepción, Temuco, Puerto Montt, and Viña del Mar. Bci Seguros distributes a broad portfolio of 18+ products covering auto, mandatory SOAP (vehicle personal accident), home, travel, pet, supplementary health, dental, catastrophic illness, personal accident, emotional wellbeing, security guard life, corporate collective, fleet, SME, cargo, and engineering insurance, targeting both individual consumers and businesses.

The technology stack is a cloud-based digital insurance platform supporting 100% online quoting and contracting for most products, integrated with a mobile app (iOS and Android), a WhatsApp sales and incident-tracking channel, a SOAP self-service portal (soapweb.bciseguros.cl), a broker portal (oficinavirtual.bciseguros.cl), and an online payment portal (portalpago.bciseguros.cl). Notable proprietary or differentiated capabilities include smartphone-based self-inspection for vehicles (9 photographs, 24–48 hour turnaround), WhatsApp-native incident status updates, integration with Wisecity and Entel GPS devices for Law 21.170 compliance, and an i-Med digital fingerprint system that automates health reimbursement processing.

Revenue is generated through subscription-based insurance premiums across individual and corporate segments, with pricing tiers spanning low-ticket mandatory products (SOAP at $4,500–$66,000 CLP per policy) to higher-value annual auto plans, monthly pet/health subscriptions in the $13,000–$15,000 CLP range, and multi-line corporate coverage. Distribution combines direct-to-consumer digital channels, a nationwide broker network, WhatsApp sales, phone support, and physical branch service, with cross-sell leverage from Grupo BCI's banking customer base and product development support from Mutua Madrileña.

Name

Bci Seguros

Legal name

Bci Seguros Generales S.A.

Website

https://bciseguros.cl

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Bci Seguros is a Chilean multi-line insurance company and subsidiary of Grupo BCI, offering auto, health, home, life, pet, and corporate insurance through 11 branches, a digital platform, mobile app, broker portal, and WhatsApp channels across Chile.

Ownership category

akta.pro rank

Product category

Insurance Services

NAICS

Direct Health and Medical Insurance Carriers (524114), Direct Life, Health, and Medical Insurance Carriers (52411), Direct Insurance (except Life, Health, and Medical) Carriers (52412), Direct Property and Casualty Insurance Carriers (524126), Direct Life Insurance Carriers (524113), Insurance Carriers and Related Activities (524)

SIC

Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321), Life Insurance (6311)

akta.pro primary industry

Travel & Accident (Non-Life) Insurance (FSAJAMAN)

akta.pro secondary industries

Individual Supplemental Health (Hospital Indemnity, Critical Illness, Accident) (FSAIAEAD), Personal Accident Insurance (Injury, Disability & Income Benefit) (FSAJAJAD), Standalone Critical Illness Insurance (FSAIAKAA), Vehicle Extended Warranty (VSC) & Mechanical Breakdown Insurance (MBI) (FSAJALAA)

Keywords

• Personal insurance products
• Auto insurance coverage
• Supplementary health insurance
• Mandatory vehicle insurance
• Commercial insurance lines

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Auto/Automotive Insurance: Bci Seguros generates revenue through auto insurance premiums, offering multiple plan tiers (Estándar, Estándar Plus, Full, Pro) with varying deductibles and coverage levels. Revenue is recurring as policies are renewed annually.
2. Homeowners/Renters Insurance: Home insurance products covering structure and contents against fire, earthquakes, robbery, and other risks, with optional assistance services (plumbing, electrical, locksmith, glass) charged within coverage limits.
3. Mandatory Personal Accident Insurance (SOAP): SOAP is a mandatory insurance required for vehicle registration in Chile. Bci Seguros sells this at prices ranging from $4,500 (car trailer) to $66,000 (motorcycles), with annual contracting required for all vehicle types including taxis, trucks, and passenger vehicles.
4. International Civil Liability Insurance (RCI/Mercosur): International travel insurance required for crossing into Argentina and other Mercosur countries by car, covering third-party bodily injury and property damage from USD 20,000 per person, with flexible policy durations of 3, 5, 15, or 30 days.
5. Travel Assistance Insurance: Multi-quoter travel insurance offering international medical assistance, trip cancellation, baggage loss, and COVID-19 coverage, sold through a multi-quoter platform aggregating multiple insurance providers.
6. Pet Insurance: Pet insurance for dogs and cats offering medical transfer, 24/7 veterinary guidance, emergency accident coverage, hotel stay during owner hospitalization, and legal liability, with network of affiliated veterinary clinics across Chile.
7. Supplementary Health Insurance: Supplementary health insurance that reimburses 60-80% of medical expenses not covered by Fonasa or Isapre, covering consultations, treatments, procedures, and exams for the policyholder and up to four additional dependents, with pharmacy discounts at Salcobrand, Cruz Verde, and Farmacias Ahumada.
8. Personal Accident Insurance: Accidental death insurance with two plan tiers (UF 2,000 and UF 2,500 capital), offering monthly premiums from approximately $13,423 (Plan 1) and $14,237 (Plan 2), with additional UF 500 payout for transit-related accidental death.
9. Catastrophic Illness Insurance: High-cost illness insurance reimbursing up to 100% of hospitalization and outpatient expenses with two plan options (UF 10,000 and UF 20,000 maximum per insured per event), covering cancer, cardiovascular events, and other serious conditions.
10. Dental Insurance: Dental insurance with coverage up to 100% for certain treatments, operating through E-Dental and Uno Salud Dental networks with over 100 clinics nationwide, covering prevention, emergencies, rehabilitation, periodontics, endodontics, and surgeries with up to 65% discounts on other procedures.
11. Mental Wellbeing Insurance (Bienestar Emocional): Mental health insurance providing 100% coverage for psychological, psychiatric, and psychotherapy sessions via Grupo CETEP network, with access to the Mhaite mental health platform, AI-powered mental health diagnostics, and unlimited discounts on 11 specialty areas.
12. Security Guard Life Insurance: Mandatory life insurance for security guards and porters (Decree 80 compliance) with two plan tiers (UF 135 and UF 250), covering natural death, accidental death, and total permanent disability.
13. Corporate/Collective Insurance: Group insurance products for businesses including health, personal accident, dental, and life coverage for employees, with flexible plan customization for corporate clients.
14. Cargo/Transport Insurance: Insurance covering goods in transit against damage, robbery, derailment, collision, fire, explosion, overturning, strikes, earthquakes, landslides, flooding, and avalanches for national and international land, sea, and air transport.
15. Engineering Insurance: Business insurance covering construction (All Risk Construction), installation (All Risk Montage), machinery breakdown, outdoor machinery, electronic equipment, and contractor equipment against accidental damage.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Bci Seguros is a Chilean insurance company offering a comprehensive portfolio of personal, commercial, and health insurance products. Core offerings include auto insurance, mandatory SOAP personal accident coverage, home, travel, pet, supplementary health, dental, mental wellbeing, personal accident, catastrophic illness, and life insurance, as well as corporate products such as fleet, SME, cargo/transport, engineering, and group collective insurance. Distribution spans digital direct channels, a nationwide branch network, a broker portal, and WhatsApp sales and service.

Product overview

Bci Seguros is a Chilean insurance company offering a comprehensive portfolio of insurance products across personal, commercial, and health segments. The product portfolio includes core insurance offerings: vehicle insurance (automotive, mandatory SOAP, fleets), home insurance, travel insurance, pet insurance, and a broad health suite (supplementary health, dental, catastrophic illness, personal accidents, emotional wellbeing, and security guard insurance). Commercial offerings encompass collective corporate insurance, SME insurance, transport/cargo insurance, and engineering insurance. Supporting the core products are digital platforms and services including a mobile app (APP Bci Seguros), broker portal, online payment portal, self-inspection service, GPS vehicle tracking per Law 21.170, online claim reporting, vehicle accident tracking, and the Care Assistance health ecosystem. The company operates primarily through digital channels (online quotes, digital claim processing, mobile app) with branch offices across Chile.

Differentiator

Problem solved

Functional benefit

Brands

• Mundo Salud: Health network, insurance products and benefits program accompanying customers through each stage of life
• Movilidad Protegida

Products and services

• Seguro Automotriz (Vehicle Insurance) Comprehensive vehicle insurance covering damages, theft, civil liability, and accidents with multiple plan tiers (Estándar, Estándar Plus, Full, Pro). Includes 24/7 assistance, deductible options, and coverage for third-party damages. Targeted at individual vehicle owners.
• SOAP 2026 (Mandatory Personal Accident Insurance) Mandatory Personal Accident Insurance required for vehicle registration and circulation permits in Chile. Covers driver, passengers, and third parties for death, permanent disability, and medical expenses. Available for all vehicle types including cars, motorcycles, taxis, trucks, and buses.
• Seguro Hogar (Home Insurance) Home insurance protecting against fire, earthquakes, theft, and water damage for both owners and renters. Includes assistance services for plumbing, electrical, locksmith, and glass repairs.
• Seguro de Viaje (Travel Insurance) International travel assistance covering medical emergencies, accident support, medication costs, baggage loss, dental urgency, and hotel convalescence. Distributed via a multi-quoter platform aggregating multiple insurance providers.
• Seguro Obligatorio Argentina RCI (Mercosur Civil Liability) Mandatory civil liability insurance for driving in Argentina and other Mercosur countries. Covers USD 20,000 per person for third-party bodily injury and property damage, with flexible 3, 5, 15, or 30 day policy durations.
• Seguro Mascotas (Pet Insurance) Insurance for dogs and cats covering medical emergencies, accidents, 24/7 veterinary guidance, medical transport, hotel stay for pets during owner hospitalization, and civil liability for pet damage. Includes access to a network of affiliated veterinary clinics across Chile.
• Seguro Complementario de Salud Individual (Supplementary Health Insurance) Supplementary health insurance complementing Fonasa or Isapre plans, providing 60-80% reimbursement on medical consultations, treatments, procedures, and exams for up to four dependents. Includes pharmacy discounts at Salcobrand, Cruz Verde, and Farmacias Ahumada.
• Seguro Accidentes Personales (Personal Accident Insurance) Personal accident insurance providing monetary backup for beneficiaries in case of accidental death. Two plans available (UF 2,000 and UF 2,500 capital) with additional UF 500 coverage for traffic accidents and schooling benefits.
• Seguro Enfermedades Catastróficas (Catastrophic Illness Insurance) High-cost illness insurance covering cancer, stroke, heart attack and other expensive treatments. Provides up to 100% reimbursement on hospitalization and ambulatory expenses with choice of doctor and hospital.
• Seguro Dental (Dental Insurance) Dental insurance with up to 100% coverage on certain treatments. Over 50 coverage types including prevention, emergency care, rehabilitation, periodontics, endodontics, and surgeries through E-Dental and Uno Salud Dental networks.
• Seguro Bienestar Emocional (Emotional Wellbeing Insurance) Mental health insurance covering 100% of psychological, psychiatric, and psychotherapy sessions through Grupo CETEP network. Includes Mhaite platform access, AI-powered mental health diagnostics, and discounts on various specialties.
• Seguro Guardia de Seguridad (Security Guard Life Insurance) Mandatory life insurance for security guards covering natural death, accidental death, and total permanent disability. Two plan options available (UF 135 and UF 250 capital).
• Seguro Conductor Turismo Decreto 80 (Tourism Driver Insurance) Mandatory insurance for commercial transport drivers per Decree 80, covering accidental death, total permanent disability (80%), and dismemberment.
• Seguro Colectivo Empresas (Corporate Collective Insurance) Corporate group insurance programs covering health (ambulatory, hospital, catastrophic), personal accidents, dental, and life insurance with flexible coverage, bonuses, caps, and deductibles for corporate clients.
• Seguro Flotas y Vehículos (Fleet and Vehicle Insurance) Insurance for commercial vehicle fleets covering damages and losses during national and international transport operations.
• Seguro PYME (SME Business Insurance) Business insurance tailored for small and medium enterprises with flexible coverage options.
• Seguro de Transporte (Cargo/Transport Insurance) Cargo insurance protecting goods during transport against damage, derailment, robbery, collision, fire, explosion, overturning, strikes, earthquakes, landslides, floods, and avalanches for land, sea, and air transport.
• Seguro de Ingeniería (Engineering Insurance) Business engineering insurance covering construction risks (All Risk Construction), machinery installation (All Risk Montage), machinery breakdown, electronic equipment, and contractor equipment against unforeseen damages.

Quantifiable outcome

• Customers can save up to 80% on uncovered medical expenses with Supplementary Health Insurance
• +3 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and strategic.

• Grupo CETEPcoreTechnology or IntegrationGrupo CETEP is the exclusive provider of mental health services for Bci Seguros' Bienestar Emocional (Emotional Wellbeing) insurance product. CETEP provides psychological, psychiatric, and psychotherapy consultations, as well as access to the Mhaite mental health platform with AI-powered mental health diagnostics. CETEP is a specialist network focused on integral health and wellbeing.
• E-Dental and Uno Salud DentalcoreTechnology or IntegrationE-Dental and Uno Salud Dental are the provider networks for Bci Seguros' dental insurance, offering coverage at over 100 clinics across Chile. Policyholders access these networks directly without reimbursement paperwork, with benefits applied automatically to treatment plans.
• Veterinary Clinic Network (Andalue, DR. PET, Vetepet, CLAN, and others)coreTechnology or IntegrationBci Seguros maintains a network of affiliated veterinary clinics across Chile for its pet insurance product, including Andalue clinics (Chillán, Punta Arenas, San Pedro de la Paz), DR. PET locations (Curicó, Santo Domingo, Colina, Las Condes, Maipú, Ñuñoa, Providencia, Puente Alto, Vitacura, La Serena), Vetepet (Punta Arenas), CLAN clinics (Colina), and many others in Santiago and regional cities.
• ConadecusstrategicStrategic or Co-development PartnerBci Seguros signed an agreement with Conadecus (National Consumer Association) aimed at educating insured individuals about their rights and obligations under insurance contracts, promoting transparency and consumer protection in the insurance market.

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Mapfre Seguros Chile: Spanish-affiliated multi-line insurer in Chile offering auto, home, health and life products through both digital channels and a broker network — the closest structural analogue to Bci Seguros given the Spanish partnership (Mutua Madrileña) angle and broad product mix.
• Zurich Santander Seguros Chile: Bank-affiliated (Santander) multi-line insurer in Chile offering auto, home, life and health products — directly comparable to Bci Seguros on bank-distribution model and full personal/commercial product suite.
• SURA Seguros Chile: Chilean subsidiary of Grupo SURA offering life, health and P&C insurance with strong corporate and individual segments — overlaps Bci Seguros in life, health and auto coverage with comparable digital maturity.
• HDI Seguros Chile: German-affiliated P&C insurer in Chile focused on auto, home and commercial lines — directly competes with Bci Seguros in vehicle insurance and SME/commercial products.
• Cruz del Sur Seguros: Chilean P&C insurer with auto and home focus — competes with Bci Seguros in the standard personal lines segment and shares a similar broker-led distribution model.
• Chilena Consolidada Seguros: One of Chile's longest-standing multi-line insurers covering auto, home, life and health — competes head-to-head with Bci Seguros across the personal lines portfolio and serves similar customer segments.
• MetLife Chile: Global life and health insurer with Chilean operations focused on group life, accident and health products — overlaps with Bci Seguros' collective corporate and personal accident offerings.
• BICE Vida: Chilean life and health insurer with strong group/corporate and individual annuities business — directly comparable to Bci Seguros Vida S.A. on life, health and collective corporate insurance.
• Liberty Seguros Chile: Multi-line P&C insurer operating in Chile with auto, home and commercial offerings — comparable in product breadth and broker-led distribution to Bci Seguros.

Regional players

• Renta Nacional Seguros: Chilean multi-line insurer offering auto, home and life products — a domestic competitor with overlapping personal lines portfolio and similar distribution through brokers and digital channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/bciseguros
• Facebookfacebook.com/BciSeguros
• LinkedInlinkedin.com/company/bci-seguros/mycompany
• Instagraminstagram.com/bciseguros
• TikToktiktok.com/discover/Bci-seguros
• Xx.com/BciSeguros

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bci Seguros