What OpenIT does

OpenIT (legal entity TH. Koutsouras & Sia EE) is a Greek privately held IT services and software products company founded in 2008 and headquartered in Heraklion, Crete, with additional offices in Chalandri (Athens) and Komotini. The firm operates a hybrid model that combines custom B2B software development across the full lifecycle — web and mobile applications (iOS/Android), IoT solutions, e-learning platforms, cloud infrastructure, and backup services — with a portfolio of seven proprietary branded products: OpenKiosk (digital signage), Openichnos (yacht IoT monitoring), FastPhotos (event-photo e-commerce), NewsApp (mobile news delivery), HotelApps (hotel mobile apps), OpenSMS (bulk SMS), and SocialWifi (WiFi engagement). It also sells tiered cloud hosting and backup subscriptions (Basic €100/month, Premium €1,000/month).

OpenIT serves a mix of B2B enterprise customers and SMBs across hospitality, manufacturing, automotive, real estate, e-learning, and technology, alongside research partnerships with FORTH and several European universities. Revenue is generated through three streams: professional services for custom software, recurring subscriptions for infrastructure products, and licenses for branded platform products. GTM relies on direct inbound via the company website, targeted Google AdWords remarketing, and — most distinctively — sustained participation in EU-funded research consortia (Horizon2020, EPAnEK, RIS3, bilateral R&D) that double as credibility-building channels and a pipeline into enterprise and academic partnerships. The founding team and engineering staff are predominantly alumni of the University of Crete Computer Science Department and FORTH's Institute of Informatics, and the company has participated in projects spanning smart farming, traffic forecasting, elderly and chronic disease healthcare monitoring, and robotics education.

Name

OpenIT

Legal name

TH. KOUTSOURAS & SIA EE

Website

https://openit.gr

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

OpenIT is a Greek IT firm (founded 2008, Heraklion) building custom software, mobile apps, IoT solutions, and seven branded products (OpenKiosk, Openichnos, NewsApp, HotelApps, OpenSMS, SocialWifi, FastPhotos) for B2B enterprises and SMBs across hospitality, manufacturing, healthcare, agriculture, and research sectors in Europe.

Ownership category

akta.pro rank

Headquarters

HQ city

Heraklion

HQ country

Greece

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Custom Software Development Services: OpenIT offers state-of-the-art software development services tailored to each customer at every stage of software lifecycle: from idea, requirements analysis and prototypes to creation and development of integrated solutions.
2. Backup Solution Subscription: Monthly subscription backup services with tiered pricing (Basic €100/month, Premium €1,000/month) including encryption, multi-location backup, ransomware recovery, and 24x7x365 support.
3. Cloud Infrastructure Hosting: Customized cloud hosting services on dedicated servers with full management and technical support. Basic tier includes 100GB SSD storage, 6 CPU cores, 8GB RAM.
4. Product Licenses (OpenKiosk, NewsApp, HotelApps, OpenSMS, SocialWifi): Platform-based products for digital signage, mobile news apps, hotel apps, bulk SMS, and WiFi marketing offered to businesses and individuals.
5. Mobile Application Development: Custom mobile app development for iOS and Android platforms with over 20 apps developed for private sector in Greece.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

OpenIT develops and delivers customized software solutions across the full software lifecycle, spanning web applications, mobile apps (iOS/Android), IoT gateways, digital signage platforms, e-learning software, cloud infrastructure hosting, and managed backup services. The firm bundles its proprietary products (OpenKiosk, Openichnos, FastPhotos, NewsApp, HotelApps, OpenSMS, SocialWifi) with bespoke development services for Greek and European enterprises, complemented by participation in Horizon2020 and GSRT research projects.

Product overview

OpenIT provides a portfolio of seven proprietary software products covering digital signage (OpenKiosk), IoT/yacht monitoring (Openichnos), e-commerce for photography (FastPhotos), mobile news delivery (NewsApp), hotel mobile apps (HotelApps), bulk SMS marketing (OpenSMS), and social WiFi engagement (SocialWifi). These products are complemented by two infrastructure services: Cloud Infrastructure offering dedicated server hosting with SSD storage and speed optimization, and Backup Solution providing data protection with Basic and Premium tiers including ransomware recovery. The product suite targets both enterprise clients and end consumers across Greece and Europe.

Differentiator

Problem solved

Functional benefit

Brands

• OpenKiosk: Online management platform for advertising material, enabling creation of campaigns with photos or videos displayed on tablets or TV screens.
• Openichnos
• FastPhotos
• NewsApp
• HotelApps
• OpenSMS
• SocialWifi

Products and services

• OpenKiosk Online platform for managing and deploying advertising campaigns containing photos or videos to tablet devices or TV screens for digital signage, enabling businesses to modernize engagement marketing.
• Openichnos Energy autonomous global monitoring IoT gateway for the yacht charter industry, enabling remote real-time monitoring of boat location, instrument status, and weather conditions.
• FastPhotos E-commerce platform enabling users to find and purchase photos from events throughout Greece.
• NewsApp Mobile news applications for iPad, iPhone, Android tablets, and Android smartphones enabling categorized news presentation, multimedia content embedding, and user polling.
• HotelApps Mobile applications for hotels providing content management backend, multilingual support, and features for hotel promotion and brand awareness.
• OpenSMS Bulk SMS platform for businesses and individuals enabling mass messaging with business name sender ID, contact group management, and 24/7 online access.
• SocialWifi WiFi access platform enabling businesses to engage customers through Facebook, allowing internet access upon pressing 'Like' on the business Facebook page.
• Cloud Infrastructure Customized cloud hosting service providing dedicated server hosting with full management and technical support, including 100GB SSD storage, 6 CPU cores, 8GB RAM, external backups, and speed optimization.
• Backup Solution Customized backup plans for computing infrastructures with full management and technical support, available in Basic (€100/month) and Premium (€1,000/month) tiers with ransomware protection and multi-location recovery.
• Custom Software Development Services State-of-the-art software development services tailored to each customer at every stage of the software lifecycle, from idea, requirements analysis, and prototypes to creation and development of integrated web, mobile, IoT, and e-learning solutions.

Quantifiable outcome

• iAFM app achieved approximately 50,000 downloads and ranked first in Enterprise category in Greek app stores
• +2 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Partnerships

13 partnerships are on record, tiered minor, core and moderate.

• Aldemar ResortsminorOthersHospitality partner displaying partnership on OpenIT website as part of client/partner portfolio.
• FORTH (Foundation for Research and Technology)coreStrategic or Co-development PartnerLong-standing research partnership with the Institute of Informatics in Crete. OpenIT team members have worked at FORTH laboratories. Collaboration on European and national research projects.
• University of StuttgartmoderateStrategic or Co-development PartnerAcademic partnership in research collaborations, particularly in Horizon2020 projects.
• TU Wien (Vienna University of Technology)moderateStrategic or Co-development PartnerAcademic partnership in research collaborations, particularly in Horizon2020 projects.
• Tilburg UniversitymoderateStrategic or Co-development PartnerAcademic partnership in research collaborations, particularly in Horizon2020 projects.
• DaimlermoderateStrategic or Co-development PartnerResearch partnership in Horizon2020 and European research projects.
• Robert Bosch GmbHmoderateStrategic or Co-development PartnerResearch partnership in European research and innovation projects.
• OpenAgro ConsortiumcoreStrategic or Co-development PartnerPart of the OpenAgro project under RIS3 Regional Strategy for Research and Innovation, co-financed by EU and national resources through OP Eastern Macedonia and Thrace 2014-2020. Addresses smart farming solutions.
• TrafficLoadForecast ConsortiumcoreStrategic or Co-development PartnerPart of EPAnEK 2014-2020 operational programme project for intelligent transportation system using AI for traffic load prediction and management.
• MyHealthWatcher ConsortiumcoreStrategic or Co-development PartnerPart of EPAnEK project for personalized elderly health monitoring solutions and guidance platform for health professionals.
• OpenPLeRobot ConsortiumcoreStrategic or Co-development PartnerPart of EPAnEK project for open robotics education platform with experiential learning using ICT tools and virtual reality.
• ANAPNEO ConsortiumcoreStrategic or Co-development PartnerPart of EPAnEK project developing smartphone applications for COPD patients connecting chronic patients with physicians through cloud computing.
• ECHO ConsortiumcoreStrategic or Co-development PartnerBilateral R&D Cooperation Germany-Greece project (2013-2015) for enhancing chronic patients' health online using cloud infrastructure and mobile applications.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Space Hellas: Greek IT solutions and services company with portfolio spanning software development, cloud, security, and IoT. Comparable to OpenIT's mix of custom development and infrastructure offerings within the Greek enterprise market.
• Singular Logic: Greek IT solutions provider offering enterprise software, ERP, and custom development services to the domestic market. Comparable to OpenIT in scale range and Greek enterprise focus.
• Real Consulting: Greek IT consulting and digital transformation firm offering custom software, mobile apps, and enterprise integrations. Closely comparable to OpenIT's custom software development and mobile app specialisation within the Greek market.
• Uni Systems: Greek IT services and software solutions provider offering custom software, cloud, and digital transformation services. Directly comparable to OpenIT in geography, custom development focus, and B2B enterprise orientation, though Uni Systems operates at significantly larger scale.
• Epsilon Net: Greek business software publisher offering accounting, ERP, and vertical SaaS products to Greek SMBs. Comparable to OpenIT's SMB-focused proprietary product suite and Greek market orientation.

Broad incumbents

• Netcompany-Intrasoft: Larger Greek-origin IT services group now part of Netcompany, offering custom development, system integration, and EU institutional project work. Comparable overlap with OpenIT's EU research project execution and software services.
• Deloitte Greece: Big Four advisory and technology consulting practice in Greece, with overlap to OpenIT's enterprise software and digital transformation work for Greek and multinational clients.
• Accenture Greece: Global consulting and technology services firm with Greek operations covering custom software, cloud, and digital transformation. Comparable to OpenIT at the broad category level, though at vastly greater scale.

Emerging players

• TalentLMS: Cloud-based learning management system by Epignosis. Listed OpenIT partner in e-learning solutions, providing direct comparability on LMS-adjacent custom development and Greek e-learning market presence.
• Epignosis: Greek e-learning software company behind TalentLMS and TalentCards. Named OpenIT partner for e-learning solutions; comparable via shared e-learning software specialisation and Greek base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/openitgr
• Facebookfacebook.com/openitgr
• LinkedInlinkedin.com/company/openit---information-technology-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OpenIT