Name

Latcham

Legal name

Latcham Direct Limited

Website

https://latcham.co.uk

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Print, Mail & Personalisation Services: Core revenue stream covering design and print management, personalised direct mail, secure printing, and hybrid mail solutions. Services are delivered on a project-by-project and contract basis for B2B clients across government, healthcare, membership, and financial services sectors. Revenue is generated through a combination of per-project fees, managed service contracts, and volume-based pricing.
2. eCommerce Fulfilment: Includes handling online orders for merchandise, gifts, and products for membership organisations and retailers. Daily order processing with same-day dispatch for orders received by morning cut-off. Revenue derived from per-order fulfilment fees and product margins.
3. Health Kitting & Medical Fulfilment: Production and distribution of bespoke medical test kits for healthcare providers, laboratory diagnostics, and GP surgeries. Scalable service supporting over 2,000 kit deliveries per day, with per-unit pricing and portal-based account management.
4. Electoral Mailing & Fulfilment: Specialised mailing services for electoral canvass and election communications for local government authorities. Services include printing, personalisation, and fulfilment of election booklets and voter communications at scale (e.g., 700,000 voters per election cycle).

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Latcham is a UK-based print management, mailing, and fulfilment specialist that provides end-to-end communications solutions for B2B clients across membership organisations, healthcare, local government, financial services, utilities, housing, education, and enforcement sectors. Core offerings include design and print management, personalised print and mail, hybrid mail (IntelliDoc), secure printing, electoral mailing, eCommerce fulfilment, health kitting, scanning and archiving, and proprietary software platforms (ProStore, Latcham Editions, LatchamOnline, Latcham Engage) that integrate with print and digital channels.

Product overview

Latcham is a third-generation family-run business (founded in the 1950s) offering a comprehensive suite of mailing, fulfilment, and communications solutions. The portfolio includes core service offerings: Electoral mailing & fulfilment, Design & print management, eCommerce fulfilment, Health kitting, IntelliDoc (hybrid mail), Print/mail & personalisation, ProStore (print-on-demand portal), Returns handling, Scanning & archiving, and Secure printing. Supporting software platforms include Latcham Editions (digital publication hosting), LatchamOnline (medical test kit portal), and Latcham Engage (personalised communications). The company also provides Creative Services (in-house design team) and Digital Services. The offering operates as a platform-plus-services model where software platforms enable specific capabilities (digital publications, medical kitting, personalised communications) that integrate with the core print, mail, and fulfilment operations.

Differentiator

Problem solved

Functional benefit

Brands

• Latcham Engage: Personalised print and communication platform used for membership communications
• Latcham ProStore
• Latcham Editions
• LatchamOnline
• Latcham inFORCEMENT

Products and services

• Design & Print Management Comprehensive print management service covering in-house creative design, production management, brand consistency oversight, and sourcing of materials for B2B clients across multiple sectors.
• Print, Mail & Personalisation Personalised print and mail service combining data-driven personalisation with high-quality printing and postal delivery for targeted communications at scale, serving membership organisations, local government, healthcare, and financial services clients.
• IntelliDoc Hybrid Mail Hybrid mail solution enabling digital-to-physical document conversion, allowing businesses to send documents digitally that are then printed and mailed, combining digital efficiency with physical mail delivery.
• Electoral Mailing & Fulfilment Specialist mailing and fulfilment service for electoral processes, supporting canvass communications and election-related document distribution at scale (e.g., 700,000 voter booklets per cycle for West of England Combined Authority).
• eCommerce Fulfilment End-to-end eCommerce fulfilment service including order processing, picking, packing, delivery, and returns handling for online retail operations of membership organisations and brand clients.
• Health Kitting Specialised kitting service for healthcare applications, including assembly, packing, and distribution of bespoke medical test kits (e.g., symptomatic bowel cancer/FIT tests) to GP practices and surgeries under ISO 13485 certification.
• ProStore Bespoke online portal solution for on-demand print ordering, stock management, and fulfilment, enabling variable product orders with real-time stock visibility and cost transparency for membership organisations.
• Scanning & Archiving Document scanning and digital archiving service for secure storage, retrieval, and management of physical documents across client organisations.
• Secure Printing High-security printing service for sensitive documents, including financial statements, healthcare communications, cheques, and government materials, supported by ISO 27001, APACS, and CESG CLAS certifications.
• Returns Handling Returns management service for processing incoming returns, including handling, inspection, and restocking or disposal for client eCommerce operations.
• Latcham Editions Digital publication software platform creating interactive hosting environments for journals and magazines, with multimedia integration, analytics, live hyperlinks, and customisable content delivery for membership organisations.
• LatchamOnline Custom-built online portal for medical test kit management providing client logins, order confirmation, live stock updates, QR code tracking per GS1 requirements, and automated despatch processing for healthcare providers.
• Latcham Engage Data integration software for personalised communications production, integrating complex member profile data to generate highly individualised printed materials for membership organisations.
• Eco-cards (Digitally Printed Sustainable Cards) Sustainable digitally printed membership cards replacing existing plastic card options, offered as a more environmentally friendly alternative for membership organisations.
• Apple and Android Wallet Membership Cards Digital wallet-based membership cards for Apple and Android platforms that allow members to receive push notifications and renew memberships digitally.

Quantifiable outcome

• 12% postage cost reduction for clients (Nottingham City Council and Cheshire East Council) through downstream access optimisation
• +8 more outcomes

Named customers15 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Eight partnerships are on record, tiered core, minor and flagship.

• Bristol Energy Cooperative (BEC)coreStrategic or Co-development Partner · 12 February 2025Bristol Energy Cooperative funded, owns, and manages a 1,276-panel (expanded to 1,862 panels) solar array on Latcham's factory roof. BEC's South West Local Solar Scheme funded the installation. Latcham benefits from guaranteed reduced energy rates and the array generates an expected community benefit of £660,600 over 25 years, with £50k+ going to community grants. BEC is one of the UK's largest community energy organisations with 13.5MW of generation capacity.
• Salt MediacoreStrategic or Co-development PartnerSalt Media handles editorial integration for the British Veterinary Nursing Association's Veterinary Nursing Journal (VNJ) self-publication model, working alongside BVNA (content and advertising) and Latcham (production services for print and digital editions). The three-way collaboration enables seamless publication while maintaining editorial quality and professional standards.
• Vegner GroupminorChannel Partner/ Reseller/ DistributorVegner Group referred FEXCO Property Services to Latcham, having been a satisfied Latcham software user themselves. This referral led to FEXCO's hybrid mail implementation.
• CanoncoreTechnology or IntegrationCanon's print technology underpins Latcham's digital print production capabilities. The Creative Futures campaign leveraged Canon's print technology alongside Latcham's expertise to deliver data-personalised direct mail at scale for Bower Collective. Canon technology enables Latcham to leverage digital data to personalise everything produced.
• Royal MailcoreStrategic or Co-development PartnerLatcham works closely with Royal Mail to select the most impactful postal formats, optimise postal strategies, and ensure cost-effective and sustainable delivery. This partnership is key to Latcham's ability to offer downstream access postage savings to clients.
• Carbon CaptureminorOthersCarbon Capture plants trees to offset CO2 emissions at contract level, supporting Latcham's sustainability commitments and providing clients with carbon offset options.
• Tree AidminorOthersLatcham has previously worked with Tree Aid, a Bristol-based charity that builds sustainable communities in Africa through tree planting, supporting broader carbon offset and social responsibility objectives.
• Bower CollectiveflagshipStrategic or Co-development PartnerBower Collective, a sustainable B Corp brand on a mission to eliminate single-use plastic waste, partnered with Latcham for the Creative Futures campaign — a phygital (physical+digital) marketing initiative demonstrating print as a performance-driven acquisition channel. Latcham was involved from the earliest strategy stage and delivered precision-targeted, personalised direct mail across six UK cities, with results showing 51% of purchasers converted online after receiving mail.

Scale indicators12 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Pureprint Group: UK-based sustainable print management group offering commercial print, direct mail, and fulfilment — comparable to Latcham in scope, ESG positioning, and enterprise customer base.
• Webmart: UK print procurement and managed print services provider operating a portal-based platform for on-demand print and mailing — directly comparable to Latcham's ProStore model.
• Stephens & George Print Group: UK commercial and digital print group with web-to-print and fulfilment capabilities, serving similar mid-to-large B2B clients across publishing, retail, and membership sectors.
• Communisis: UK print management and communications services provider (now operating under new ownership) serving similar enterprise and public-sector clients across billing, statements, and direct mail.
• APS Group: UK print management and marketing services provider with a multi-vertical B2B model including publishing, membership, and retail — closely comparable to Latcham's diversified vertical mix.
• The Lettershop Group: UK specialist in direct mail, personalisation, and document fulfilment services — closely overlapping Latcham's print/mail/personalisation core offering.
• Paragon Group: UK-headquartered customer communications and print management group serving financial services, utilities, and public sector — directly comparable to Latcham in vertical mix and hybrid mail/digital capabilities.

Others

• Royal Mail: Core postal infrastructure partner for downstream-access postage — adjacent enabler of Latcham's hybrid mail and direct-mail economics rather than a competitor.
• DocuSign: Adjacent digital alternative displacing physical document workflows; represents a competitive substitute for portions of Latcham's secure printing and document delivery services.

Broad incumbents

• Canon UK (production print): Provider of the production print technology underpinning Latcham's operations; a broader incumbent in production print hardware and software across the UK market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/latchamuk
• Facebookfacebook.com/latchambristol
• LinkedInlinkedin.com/company/latchamuk

Compliance15 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Latcham