Surrey Fire and Rescue Service

What Surrey Fire and Rescue Service does

Surrey Fire and Rescue Service is a statutory emergency service operated as an integral department of Surrey County Council, delivering fire response, rescue operations, and community safety programs across the county of Surrey, England. The service was established in 1948 following the Fire Services Act 1947, which nationalised fire brigades across the United Kingdom, and was rebranded from Surrey Fire Brigade to Surrey Fire and Rescue Service in 1987 to reflect its broader remit. Its primary customer base is the resident and business population of Surrey County, with services including emergency fire response, fire safety education, business fire safety assessments, and the Safe and Well Visits program that offers free in-home fire risk assessments and safety advice to vulnerable residents.

The service runs a direct-to-consumer public safety model with no commercial revenue mechanism; funding is provided through Surrey County Council's annual budget, which itself is sourced from central government grants and council tax. Residents can self-serve access to services such as Safe and Well Visits via the council's online booking portal at surreycc.gov.uk. The service also delivers community-facing programs, as exemplified by the Grow and Glow community initiative recognised through the 2025 Stars in Surrey Awards. The service employs between 251 and 500 staff, is headquartered in Reigate, and operates exclusively within the Surrey County geography.

The underlying operational technology is conventional for a UK fire and rescue authority: emergency response services, community safety programming, and a council-hosted digital booking and information portal. The data discloses no proprietary technology products, patents, software platforms, AI systems, or third-party integrations. Distribution is anchored entirely in the parent council's digital infrastructure and community outreach channels. There are no commercial customers, no pricing model beyond tax-funded delivery, and no private investment, ownership stake, or route to equity capital — the entity is wholly owned and governed by Surrey County Council as a statutory public service.

Name

Surrey Fire and Rescue Service

Legal name

Surrey Fire and Rescue Service

Website

https://surreycc.gov.uk

Company type

Public

Founded year

1948

Operating status

Operating

Headcount range

251–500 employees

Short description

Surrey Fire and Rescue Service is a statutory emergency service operated by Surrey County Council, delivering fire response, rescue, and community safety programs to Surrey residents and businesses. Services are funded through public taxation and delivered via the council's online portal and community outreach.

Ownership category

akta.pro rank

Product category

Fire and Rescue Services

NAICS

Fire Protection (922160), Fire Protection (92216)

akta.pro primary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

akta.pro secondary industries

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Fire Prevention, Inspection & Code Enforcement (Life Safety) (BPAIAGAL)

Keywords

• Fire rescue services
• Emergency response
• Community safety programs
• Fire safety education
• Home safety visits

Headquarters

HQ city

Reigate

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Funding: As a public service operated by Surrey County Council, Surrey Fire and Rescue Service is funded through public taxation and council funding, providing fire response, emergency services, and community safety programs to residents at no direct charge.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Surrey Fire and Rescue Service provides statutory fire and rescue emergency response, rescue operations, and community safety education across Surrey County. Core offerings include fire response, community safety programmes, and Safe and Well home safety visits for vulnerable residents. The service is operated by Surrey County Council and delivered to residents and businesses free at the point of use.

Differentiator

Problem solved

Functional benefit

Products and services

• Safe and Well Visits A home safety service offered by Surrey Fire and Rescue Service that assesses fire risks in residents' homes and provides safety advice. Visits can be booked online through Surrey County Council's booking system and are provided free of charge to residents.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Surrey County CouncilcoreOthersSurrey Fire and Rescue Service is an integral part of Surrey County Council, operating within the council's Community department alongside emergency planning and community safety services.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• Greater Manchester Fire and Rescue Service: Major metropolitan statutory fire and rescue authority serving a comparable regional population under the same UK statutory framework, with overlapping community-safety and prevention programs.
• Royal Berkshire Fire and Rescue Service: County-level statutory fire and rescue service operating under identical UK legislation with directly comparable services — fire suppression, prevention, community safety — and similar resident populations to Surrey County.
• London Fire Brigade: Statutory fire and rescue authority for Greater London, providing fire suppression, rescue, and community safety services via a public funding model identical in structure to Surrey Fire and Rescue Service, with a comparable scope of statutory responsibilities.
• West Sussex Fire and Rescue Service: Adjacent county-level fire and rescue service in southeast England with the same statutory remit, public funding model, and community-safety focus as Surrey FRS, including Safe and Well-style home visits.
• Devon and Somerset Fire and Rescue Service: Large county-level statutory fire and rescue service combining two counties, providing the same statutory fire, rescue, and community safety services as Surrey FRS under the same public funding model.
• Hampshire and Isle of Wight Fire and Rescue Service: County-level statutory fire and rescue service in the south of England operating a directly comparable service mix (fire response, safe and well visits, community safety) under the same UK legislative framework as Surrey FRS.
• Essex County Fire and Rescue Service: Statutory county fire and rescue authority in Essex delivering fire response, prevention, and community safety programs under the same UK Fire and Rescue Services Act framework as Surrey FRS.
• Kent Fire and Rescue Service: Statutory county fire and rescue authority serving Kent, England, with an equivalent operating model — public funding, fire suppression, community safety education, and home safety visits — making it a close functional peer to Surrey FRS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Customer concentration

• Xx.com/SurreyNews
• YouTubeyoutube.com/user/SurreyCountyCouncil
• Facebookfacebook.com/Surrey-County-Council-126261804063269
• LinkedInlinkedin.com/company/surrey-county-council/careers?trk=top_nav_careers
• Instagraminstagram.com/surreycountycouncil

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Surrey Fire and Rescue Service