Rideau Carleton Raceway Casino

What Rideau Carleton Raceway Casino does

Hard Rock Hotel & Casino Ottawa, operated under the previously known Rideau Carleton Raceway Casino name and now branded and controlled by Hard Rock International, is an integrated casino, hotel, dining, and entertainment resort located at 4837 Albion Road, Ottawa, Ontario. The property operates 24 hours a day, 365 days a year, and combines a gaming floor with hundreds of slot machines, live table games (including blackjack), and poker operations with hotel accommodations ranging from Deluxe King/Queen rooms to Gold and Silver Suites, five on-site dining venues (Council Oak Steaks & Seafood, Hard Rock Cafe, Brick'd, YOUYU, Constant Grind), three bars/lounges, two entertainment venues (Hard Rock LIVE and The Joint), and a retail Rock Shop carrying Hard Rock merchandise and lottery tickets.

The core technology stack is standard regulated gaming infrastructure — slot machines, live table game systems, and poker operations — supplemented by an online reservation platform, a digital free-to-play social casino (Neverland Casino) accessible on desktop, and the Unity by Hard Rock global loyalty program that links the property to Hard Rock Cafes, Hotels, and Casinos worldwide. Notable platform elements include mobile/online booking, a music-themed hotel amenity (Sound of Your Stay®), and casino-floor promotional mechanics such as the Magic Money Multiplier with jackpots up to C$75,000.

The business model is a multi-stream consumer destination venue: gaming revenue is generated through house edge on wagers across slots, tables, and poker; hotel revenue is generated through room bookings with seasonal and Unity-member discounting; dining, bar, and entertainment revenue come from on-property transactions; and merchandise and lottery sales round out the mix. The property markets through the global Hard Rock brand, Unity loyalty engagement, on-site promotions, and direct online booking, targeting Ottawa-area adults aged 19+ and visitors to the Canadian capital region.

Name

Rideau Carleton Raceway Casino

Legal name

Hard Rock Hotel & Casino Ottawa

Website

https://rideaucarletoncasino.com

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

11–50 employees

Short description

Hard Rock Hotel & Casino Ottawa (formerly Rideau Carleton Raceway Casino) is a 24/7 integrated casino, hotel, dining, entertainment, and retail resort in Ottawa, Ontario, serving adult gaming patrons, travelers, and local diners under Hard Rock International.

Ownership category

akta.pro rank

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Casino Gaming: Revenue from slot machines, live table games (blackjack), and poker operations. Customers wager on games; house earns through house edge on wagers.
2. Hotel Accommodations: Revenue from hotel room bookings including Deluxe King, Deluxe Queen rooms, and Gold and Silver Suites. Bookings available via online reservation system.
3. Dining Venues: Revenue from on-property restaurants including Council Oak Steaks & Seafood, Hard Rock Cafe, Brick'd, YOUYU, and Constant Grind, plus bar/lounge revenue from Council Oak Lounge, Hard Rock Cafe Center Bar, and Marketplace Bar.
4. Merchandise Sales: Revenue from Rock Shop retail store selling Hard Rock merchandise including T-shirts, hoodies, hats, pins, and music memorabilia. Also offers lottery ticket sales.
5. Entertainment Tickets: Revenue from ticketed events at Hard Rock LIVE venue and The Joint entertainment space.
6. Promotional Gaming: Casino promotions such as Magic Money Multiplier where guests can win prizes and jackpots up to $75,000, creating engagement and visit frequency.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Hard Rock Hotel & Casino Ottawa operates an integrated resort offering casino gaming (hundreds of slot machines, live table games including blackjack, and poker), hotel accommodations (Deluxe King, Deluxe Queen, Gold Suite, and Silver Suite rooms), five dining venues, three bars and lounges, two live entertainment venues, and a Rock Shop retail store. The property operates 24/7/365 under the Hard Rock International brand and serves adults aged 19 and older in the Ottawa region.

Product overview

Hard Rock Hotel & Casino Ottawa (formerly Rideau Carleton Raceway Casino) is a unified resort property offering an integrated portfolio of gaming, hospitality, dining, entertainment, and retail products. The core offering is the casino floor with slots and live table games, complemented by hotel accommodations (Deluxe rooms and Suites), diverse dining venues (Council Oak Steaks & Seafood, Hard Rock Cafe, Brick'd, YOUYU, Constant Grind), entertainment venues (Hard Rock LIVE, The Joint), bars and lounges, the Rock Shop retail store, and the Unity loyalty program. The property also offers a digital gaming extension through Neverland Casino social casino platform accessible via desktop. Sound of Your Stay® provides music-themed hotel amenities, and casino promotions like Magic Money Multiplier drive gaming engagement. The venue operates 24/7/365 and targets adult gaming and entertainment customers in the Ottawa region.

Differentiator

Problem solved

Functional benefit

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• MGM Resorts International: Global multi-property integrated resort operator with casino hotels, loyalty program (MGM Rewards), and entertainment venues. Relevant benchmark for integrated-resort economics, loyalty-driven retention, and brand-led marketing.
• Mohegan Sun: Large U.S. integrated casino resort in Connecticut operated by a tribal gaming authority. Comparable integrated gaming/hotel/entertainment offering at significantly larger scale, serving as a benchmark for destination-resort economics.

Direct peers

• Fallsview Casino Resort: Large-scale Canadian casino resort in Niagara Falls offering slots, table games, hotel, multiple dining venues, and entertainment venues. Comparable integrated resort scale, mix of gaming and non-gaming amenities, and Canadian market positioning.
• Casino Rama Resort: Ontario-based integrated casino resort operated by Gateway Casinos, featuring gaming, hotel, dining, and a 5,000-seat entertainment centre. Closely comparable in offering mix and Ontario regulatory environment.
• Hard Rock Hotel & Casino Atlantic City: Sister Hard Rock International integrated casino resort in Atlantic City, New Jersey. Operates under the same Hard Rock brand and loyalty program, with the same music-memorabilia-driven positioning and integrated gaming/hotel/entertainment offering.
• Caesars Windsor: Major Canadian integrated casino hotel in Windsor, Ontario, offering slots, table games, hotel accommodations, dining, and entertainment under the Caesars brand. Most directly comparable Ontario casino hotel competitor serving a similar regional market with a comparable integrated resort model.
• Hard Rock Hotel & Casino Hollywood (FL): Hard Rock International sister property in Hollywood, Florida. Operates under the same brand, loyalty program, and integrated gaming/hotel/entertainment/resort model, providing a directly comparable performance benchmark.

Regional players

• River Rock Casino Resort: British Columbia-based integrated casino resort with hotel, gaming, dining, and entertainment. Comparable integrated resort model but operates in a different Canadian province/regulatory environment and serves a Pacific-region catchment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/rideaucasino
• Facebookfacebook.com/RideauCarletonCasino
• LinkedInlinkedin.com/company/hard-rock-ottawa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rideau Carleton Raceway Casino