Chapter 13 Trustee
Court-appointed Standing Chapter 13 Trustee office for the Southern District of Ohio (Eastern Division), administering bankruptcy estate payments, 341 meetings, and debtor education through third-party web portals, funded by a 10% fee on disbursements.
- Company typePrivate
- Founded2011
- HeadquartersWesterville, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Chapter 13 Trustee does
The Office of Chapter 13 Trustee is a court-appointed government fiduciary position held by Edward A. Bailey under U.S.C. Section 1302(b), serving the Southern District of Ohio, Eastern Division. The office administers Chapter 13 bankruptcy estates, processing plan payments, disbursing funds to creditors, facilitating 341 Meetings of Creditors, reviewing plans for feasibility, and overseeing debtor compliance with the Bankruptcy Code. It serves three primary user groups: Chapter 13 bankruptcy debtors (primary), bankruptcy attorneys, and creditors, with no customer-acquisition function since debtors are assigned through court filings.
The technology stack is entirely third-party and non-proprietary. The office relies on the National Data Center (NDC.org) for debtor case access, 13Network.com for attorney case management (daily updates), bkdocs.us for encrypted document uploads (tax returns and pay advices), TFS Bill Pay for electronic payments, and MoneyGram for physical payment locations. Court Call provides remote video appearances, and Certified Languages International delivers telephonic interpretation. There is no proprietary platform, no mobile app, no API, and no AI capability described. Debtor education is delivered through the Trustees' Education Network (TEN) workbook, with online courses hosted at 13class.com.
The office is funded through a 10% administrative fee on all disbursements made through Chapter 13 plans (effective May 1, 2020), paid from the bankruptcy estate rather than directly by debtors or creditors. Revenue figures are not publicly disclosed, as is standard for government-appointed trustees. The headquarters is at 550 Polaris Parkway, Suite 500, Westerville, OH, with payment lockbox operations in Memphis, TN, and off-site debtor education locations in Zanesville and St. Clairsville, OH. The staff of 11–50 includes supervisors for pre-confirmation, post-confirmation, and miscellaneous matters departments, plan analysts, case administrators, attorneys, auditors, and a debtor education instructor.
Chapter 13 Trustee firmographics
Firmographics- Name
- Chapter 13 Trustee
- Legal name
- Office of Chapter 13 Trustee – Edward A. Bailey
- Website
- https://ch13.org
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Court-appointed Standing Chapter 13 Trustee office for the Southern District of Ohio (Eastern Division), administering bankruptcy estate payments, 341 meetings, and debtor education through third-party web portals, funded by a 10% fee on disbursements.
- Ownership category
- akta.pro rank
Chapter 13 Trustee industry classification
Industry- Product category
- Bankruptcy Administration Services
- NAICS
- Trust, Fiduciary, and Custody Activities (523991), Trusts, Estates, and Agency Accounts (52592)
- SIC
- Federal & Federally-Sponsored Credit Agencies (6111), Finance Services (6199)
- akta.pro primary industry
- Insolvency, Restructuring & Bankruptcy Administration (BPAHABAL)
- akta.pro secondary industries
- Fiduciary Agency & Trustee-for-Hire Services (FSAAANAL), Bankruptcy, Insolvency & Restructuring Servicing (Consumer) (FSAKAJAK)
Keywords
Where Chapter 13 Trustee is headquartered
LocationHeadquarters
- HQ city
- Westerville
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Chapter 13 Trustee business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Chapter 13 Trustee Administrative Fee: The Chapter 13 Trustee charges a 10% administrative fee on all payments disbursed through the Chapter 13 plan, effective May 1st, 2020. This fee is paid from the bankruptcy estate, not directly by debtors. The Trustee does not charge debtors or creditors directly for services.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Chapter 13 Trustee product offering
Product offeringCore offering
The Chapter 13 Trustee administers Chapter 13 bankruptcy estates for the Southern District, Eastern Division of Ohio as a court-appointed fiduciary under U.S.C. Section 1302(b). The office processes monthly plan payments, disburses funds to creditors, facilitates 341 Meetings of Creditors, reviews plans for feasibility and compliance, and delivers mandatory debtor financial education courses. Services are accessed via web portals (NDC.org for debtors, 13Network.com for attorneys), in-person at the Westerville office, and through electronic payment processors.
Product overview
Chapter 13 Trustee operates a comprehensive web-based case management platform for the Southern District of Ohio, Eastern Division. The core offering consists of a unified online portal (ch13.org) that provides debtors and attorneys with 24/7 access to case information, integrated with third-party systems including NDC.org and 13Network.com for case access, TFS Bill Pay for electronic payments, and bkdocs.us for secure document uploads. The service portfolio includes mandatory debtor education through in-person seminars and the online TEN (Trustee Education Network) program, secure tax return upload services, online hearing calendars, and downloadable legal forms including the district-wide mandatory Chapter 13 plan form. The platform is complemented by additional resources such as a bilingual Chapter 13 Library website and identity theft protection resources.
Differentiator
Problem solved
Functional benefit
Products and services
- Case Management Portal (NDC.org + 13Network.com) Web-based portal providing debtors and attorneys 24/7 access to Chapter 13 case information including plan payments, trustee disbursements, payoff calculations, and case status. NDC.org serves debtors; 13Network.com serves attorneys with daily case updates.
- Hearing Calendar System Online hearing calendar service for attorneys to view confirmation hearing schedules, matter statuses, and upload documents directly. Updates hourly via Matter Calendar integration.
- Online Payment Processing Service Electronic payment system for monthly Chapter 13 plan payments supporting multiple methods including TFS Bill Pay (automated and direct), MoneyGram retail locations nationwide, and bank bill pay services.
- Secure Document Upload Service (bkdocs.us) Encrypted document submission service for tax returns, pay advices, and legal documents via bkdocs.us platform, protecting sensitive personal information submitted to the Trustee's office.
- Debtor Orientation Program Educational program held every Monday evening and first Monday morning teaching debtors about the Chapter 13 process, protections under the Bankruptcy Code, and what to expect at creditor meetings.
- Financial Management Seminar (TEN) Mandatory pre-discharge financial education course offered free in-person at Columbus, Zanesville, and St. Clairsville, Ohio, using the TEN workbook provided by the Trustees' Education Network (NACTT).
- Online Financial Management Course (13class.com) Web-based personal financial management course at 13class.com providing the same mandatory education as in-person classes, free for Chapter 13 debtors.
- Chapter 13 Library Website Online resource library providing community resources for housing, food, utilities, student loan information, resume writing, job sites, and free entertainment, available in English and Spanish.
- Voluntary Debtor Education Classes Free financial education classes including Smart Spending, Identity Theft & Credit Reports, Re-establishing Credit, Senior Scams, and budgeting workshops.
- Identity Fraud Alert Resources Information and reporting resources for debtors affected by identity theft and fraudulent unemployment benefit claims.
Quantifiable outcome
- 10% administrative fee on all disbursements
- +1 more outcomes
Companies that use Chapter 13 Trustee
Customer profileSegments3 records
Ideal customer profiles3 records
Chapter 13 Trustee technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Chapter 13 Trustee partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- National Data Center (ndc.org)coreNDC provides the primary web portal through which debtors access their Chapter 13 case information online. The Trustee directs debtors to ndc.org for case access and payment tracking.
- 13Network.comcore13Network provides attorney case access with daily updates. Attorneys can view hearing calendars and upload documents through this platform.
- Bankruptcy Documents (bkdocs.us)coreSecure document upload service used by attorneys and debtors to submit tax returns and pay advices to the Trustee's office, protecting personal information.
- TFS Bill PayminorThird-party payment processor enabling self-pay debtors to make automated or direct electronic payments. Fees are charged by TFS based on payment amount.
- Certified Languages InternationalminorInterpreter service provider required for 341 meetings when debtors require language interpretation. Service is arranged as needed.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Chapter 13 Trustee competitors and assessment
Company assessmentDirect peers
- Henry E. Hildebrand III, Chapter 13 Trustee (Middle District of Tennessee): Standing Chapter 13 Trustee serving the Middle District of Tennessee with comparable fee-based disbursement model, debtor education programs, and online case portals. Direct functional peer to Edward Bailey's office in Ohio.
- Kathleen A. Leamy, Chapter 13 Trustee (Eastern District of Michigan): Standing Chapter 13 Trustee for the Eastern District of Michigan administering Chapter 13 bankruptcy estates under § 1302(b). Same federal statutory mandate, fee structure, and three-stakeholder service model (debtors, attorneys, creditors).
- Marilyn O. Marshall, Chapter 13 Trustee (Central District of Illinois): Standing Chapter 13 Trustee for the Central District of Illinois. Operates with the same 10% administrative fee model, online case access portals, and mandatory debtor financial management education programs.
- Liesel R. Vondran, Chapter 13 Trustee (Southern District of Texas): Standing Chapter 13 Trustee administering a high-volume bankruptcy district in Texas. Comparable fiduciary oversight, plan disbursement processing, and attorney/debtor portal infrastructure.
- Thomas R. Mayer, Chapter 13 Trustee (Northern District of California): Standing Chapter 13 Trustee serving the Northern District of California. Direct peer with identical statutory authority under § 1302(b), serving debtors, attorneys, and creditors in bankruptcy plan administration.
Broad incumbents
- U.S. Trustee Program (Executive Office for U.S. Trustees): Federal program within the Department of Justice that appoints and oversees all Standing Chapter 13 and Chapter 7 Trustees. Operates the broader regulatory framework that governs this entity's authority and could absorb trustee functions under legislative reform.
Others
- National Association of Chapter 13 Trustees (NACTT): National membership organization for Chapter 13 trustees that produces the TEN financial management workbook used across all Chapter 13 districts. Bailey serves as President of its Trustees' Education Network subsidiary, making it both an industry association and a content/infrastructure provider.
Emerging players
- Upsolve: Non-profit technology platform that helps low-income debtors file Chapter 7 bankruptcy for free. While not a trustee, it directly intersects with the Chapter 13 debtor funnel by diverting or screening potential filers, affecting downstream trustee caseload.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Chapter 13 Trustee social profiles
Digital presenceChapter 13 Trustee compliance and trust
Trust signalCompliance6 records
Chapter 13 Trustee financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chapter 13 Trustee leadership team
Management profileNumber of profiles
Profiles9 records
Chapter 13 Trustee funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chapter 13 Trustee M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chapter 13 Trustee
What does Chapter 13 Trustee do?
The Chapter 13 Trustee administers Chapter 13 bankruptcy estates for the Southern District, Eastern Division of Ohio as a court-appointed fiduciary under U.S.C. Section 1302(b). The office processes monthly plan payments, disburses funds to creditors, facilitates 341 Meetings of Creditors, reviews plans for feasibility and compliance, and delivers mandatory debtor financial education courses. Services are accessed via web portals (NDC.org for debtors, 13Network.com for attorneys), in-person at the Westerville office, and through electronic payment processors.
Is Chapter 13 Trustee a public or private company?
Chapter 13 Trustee is a private company. It is classified as state government owned and is currently operating.
When was Chapter 13 Trustee founded?
Chapter 13 Trustee was founded in 2011. It employs 11 to 50 people.
Where is Chapter 13 Trustee based?
Chapter 13 Trustee is headquartered in Westerville, United States, in the North America region.
How does Chapter 13 Trustee make money?
One revenue line is on record: chapter 13 Trustee Administrative Fee.
Who are Chapter 13 Trustee's main competitors?
Direct peers on record are Henry E. Hildebrand III, Chapter 13 Trustee (Middle District of Tennessee), Kathleen A. Leamy, Chapter 13 Trustee (Eastern District of Michigan), Marilyn O. Marshall, Chapter 13 Trustee (Central District of Illinois), Liesel R. Vondran, Chapter 13 Trustee (Southern District of Texas) and Thomas R. Mayer, Chapter 13 Trustee (Northern District of California). U.S. Trustee Program (Executive Office for U.S. Trustees) is listed as a broad incumbent. National Association of Chapter 13 Trustees (NACTT) is listed as an others. Upsolve is listed as an emerging player.
Does Chapter 13 Trustee have an API?
No public API is recorded for Chapter 13 Trustee.
What industry is Chapter 13 Trustee in?
Chapter 13 Trustee's product category is Bankruptcy Administration Services. Its primary akta.pro industry code is BPAHABAL, Insolvency, Restructuring & Bankruptcy Administration, with a secondary code of FSAAANAL, Fiduciary Agency & Trustee-for-Hire Services. Its NAICS code is 523991 and its SIC code is 6111.