What Bank RBK does

Bank RBK is a Kazakhstan-based commercial bank, structured as a Joint Stock Company (АҚ) and headquartered in Almaty, holding License No. 1.2.100/245/41 issued by the Agency for Regulation and Development of the Financial Market on April 5, 2021, which covers both banking and securities-market operations. Founded in 1992 and operating across 17 cities with 231 ATMs, the bank served individuals, small and medium enterprises, corporate clients, and a high-net-worth/premium segment as of mid-2026, when it ranked 6th among Kazakhstan's commercial banks by credit portfolio (1,635 billion KZT), 9th by total assets (2,948 billion KZT) and 10th by capital. The bank's product set spans multicurrency deposits with effective rates up to 19% (Grand, Safe, Depositum, Dream, demand deposits), collateral-free and secured personal loans, an auto-loan book, a Refinancing product, a Loan Against Deposit facility, and consumer insurance (My Home). Payment and transfer offerings include KoronaPay, Western Union, SWIFT, UPT, an 11-bank Instant Payment System, and the RBK Tulpar buy-now-pay-later installment product.

The distribution and technology layer combines a physical branch/ATM network with a digital-first platform: the My RBK retail mobile app and RBK Business app (self-service account opening, instant card issuance, deposits, transfers, currency exchange, government-program access), RBK24 internet banking for corporates, 24/7 contact centers (7888, 7222, 7999), and the OPEN RBK open-banking platform (openrbk.kz). Cards include the multicurrency Prisma series (Gold/Platinum/Infinite), Visa Signature and Infinite, RBK mini (youth, ages 7–17, 10% cashback), and Visa Virtuon. The Sarqyt loyalty program offers up to 8% cashback with deposit-bonus tiers, and premium cards integrate DragonPass airport-lounge access and travel insurance.

The business model is diversified across interest income (lending to retail, SME, and corporate segments, with unsecured cash-loan rates up to 37% annual and secured loans 24–29%), deposit funding in KZT/USD/EUR/RUB, transaction-fee revenue from card operations, money transfers, brokerage/custody (since April 2021), and SME services including tender guarantees, salary projects, POS acquiring, and DAMU Fund-backed government-program lending. Premium banking (minimum 50 million KZT deposit) drives subscription and high-margin card revenue. International capital markets were accessed for the first time on May 19, 2026 via a $300 million, 5-year Reg S / Rule 144A Eurobond at a 7.700% coupon (joint-led by Citigroup and J.P. Morgan, with Teniz Capital as Kazakhstan manager), carrying Fitch BB and Moody's Ba3 ratings, and listed on Vienna MTF and the Astana International Exchange. Five-month 2026 net profit reached 22.8 billion KZT, signaling the bank is executing the post-transformation growth phase under Chairman Natalia Akentyeva and Deputy Chairman Aidos Mukhamedzhanov (appointed June 12, 2026, overseeing IT, SME/retail credit risk, and credit administration).

Name

Bank RBK

Legal name

«Bank RBK» Банкі» Акционерлік қоғамы

Website

https://bankrbk.kz

Company type

Public

Founded year

1992

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Bank RBK is a Kazakhstan-based commercial bank (Almaty, founded 1992) licensed for banking and securities-market activity, serving retail, SME, corporate, and high-net-worth clients across 17 cities through branches, 231 ATMs, and the My RBK / RBK Business mobile platforms — ranked 6th by loan portfolio and 9th by assets among Kazakh commercial banks as of June 2026.

Ownership category

akta.pro rank

Headquarters

HQ city

Almaty

HQ country

Kazakhstan

HQ region

Asia

Offices17 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income from Loans: Primary revenue stream from secured and unsecured lending to individuals and businesses. Secured loans up to 75 million KZT with collateral, unsecured loans up to 8 million KZT. Interest rates range from 11% to 37% annually depending on product and term.
2. Deposit Operations: Accepting customer deposits in multiple currencies (KZT, USD, EUR, RUB) with various deposit products including Grand (up to 19% effective rate), Depositum, Safe, and Dream deposits.
3. Business Banking Services: Account maintenance, transactions, guarantees (tender guarantees, bank guarantees), currency accounts, salary projects for corporate clients, and SME lending.
4. Securities Market Services: Custodian services, brokerage and dealer services for securities operations in Kazakhstan capital markets, licensed since April 2021.
5. Premium Banking Services: Premium banking for high-net-worth clients requiring minimum 50 million KZT deposits, offering exclusive services and premium card products.
6. Card Operations: Fees from card issuance, maintenance, cash withdrawals, and transaction processing across debit and credit card products including Prisma, Visa Signature, Visa Infinite, Virtuon, and RBK mini (youth card).

Pricing tiers

Go-to-market motion3 records

Distribution channels9 records

Marketing channels7 records

Core offering

Bank RBK is a Kazakhstan-based commercial bank that provides a comprehensive range of banking products and services to individual consumers, small and medium-sized enterprises, and large corporate clients. Its core offerings include deposit accounts, consumer and corporate lending, payment cards, money transfers (including instant transfers), trade finance, cash operations, and foreign exchange services. The bank operates through a network of branches, ATMs, payment terminals, and digital channels (mobile and internet banking).

Product overview

Bank RBK is a Kazakhstan-based commercial bank offering a comprehensive digital banking platform for retail customers, SMEs, and corporate clients. The core offering consists of the My RBK mobile app for retail banking and RBK Business for business clients, supplemented by internet banking (RBK24). The product portfolio spans consumer banking (multicurrency debit cards including RBK mini for youth, Visa Signature, Prisma Gold/Platinum/Infinite; collateral-free and secured personal loans; deposits including Grand, Depositum, Safe, Dream, and demand deposits; money transfers via KoronaPay, Western Union, SWIFT, UPT; and the Sarqyt loyalty program with up to 20% cashback), premium banking (Premium Banking with 50M KZT minimum and VIP Banking), business banking (current accounts, term deposits, overdrafts, guaranteed loans, government program access, POS terminals, salary projects, RBK Tulpar BNPL), corporate banking (corporate deposits, investment loans, working capital financing, guarantees, letters of credit, brokerage and custody services), and open banking (OPEN RBK). Insurance products are available through the My Home integration.

Differentiator

Problem solved

Functional benefit

Brands

• Sarqyt: Loyalty and cashback program offering up to 8% cashback on card purchases based on card balance tiers.
• OPEN RBK
• RBK Business
• RBK mini
• RBK Signature
• RBK Infinite
• My RBK
• Tulpar
• Premium Banking

Products and services

• Deposit accounts for individuals
• Consumer loans

Quantifiable outcome

• Ranked 6th among Kazakhstan commercial banks by loan portfolio size
• +5 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Medel GroupcoreStrategic or Co-development Partner · 22 October 2025Bank RBK provides support to Medel Group for the growth and expansion of its pharmacy chain in Shymkent city. This partnership demonstrates the bank's commitment to supporting healthcare-related businesses in regional Kazakhstan.
• HealthCityminorGTM or Marketing PartnerDiagnostic clinic partner in VIP banking loyalty program offering exclusive benefits to Premium banking clients.
• Palladium FamilyminorGTM or Marketing PartnerRestaurant partner in VIP banking loyalty program offering exclusive benefits to Premium banking clients.
• FREYWILLEminorGTM or Marketing PartnerJewelry partner in VIP banking loyalty program offering exclusive benefits to Premium banking clients.
• Instant Payment System ParticipantscoreTechnology or IntegrationPartnership with 11 Kazakhstan banks enabling real-time fund transfers by phone number: First Heartland Jusan Bank, Eurasian Bank, Kazpost, Bereke Bank, Forte Bank, Bank CenterCredit, Freedom Bank Finance, Home Credit Bank, Altyn Bank, Nurbank.
• Western UnioncoreTechnology or IntegrationInternational money transfer service enabling cash transfers to over 200 countries and territories through Bank RBK branches.
• Zolotaya Korona (KoronaPay)coreTechnology or IntegrationMoney transfer system without account opening, serving Russia, Kazakhstan, CIS countries, and parts of Europe and Asia. Maximum transfer: 10,000 USD.
• Apple PaycoreTechnology or IntegrationContactless payment integration with Apple Pay for Bank RBK cards.
• Samsung PaycoreTechnology or IntegrationContactless payment integration with Samsung Pay for Bank RBK cards across Samsung Galaxy devices.
• Google PaycoreTechnology or IntegrationContactless payment integration with Google Pay for Bank RBK cards.
• VisacoreTechnology or IntegrationCard network partnership for Visa-branded cards including Signature, Infinite, Gold, Platinum, Virtuon with international acceptance and benefits.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Halyk Bank: Kazakhstan's largest universal bank offering retail deposits, consumer lending, corporate banking, and digital services. Closest direct comparable in terms of full-service retail/SME/corporate banking footprint, deposit-based funding model, and Kazakhstan-only geographic focus, though at materially larger scale.
• Kaspi.kz: Kazakh super-app combining payments, marketplace, and consumer finance with proprietary banking services. Competes directly with My RBK for retail deposits and consumer credit customers, and leads the country in digital banking engagement.
• Bank CenterCredit: Top-10 Kazakh commercial bank serving retail and SME segments. Comparable in product breadth (deposits, cards, SME lending, money transfers) and in competing for the same Kazakhstani customer wallet as Bank RBK.
• ForteBank (Bereke Bank): Kazakh universal bank offering retail, SME, and corporate banking with a strong mobile/digital platform. Directly overlaps with Bank RBK's My RBK-style app strategy and Instant Payment System participation.
• Eurasian Bank: Mid-sized Kazakh commercial bank focused on retail deposits, consumer lending, and money transfers. Participates in the same Instant Payment System consortium and competes with Bank RBK on retail yield and card products.
• First Heartland Jusan Bank: Top-tier Kazakh commercial bank formed via consolidation; offers retail, SME, and corporate banking. Directly comparable in deposits, consumer lending, and digital channels, and a co-participant in the cross-bank Instant Payment System.
• Home Credit Bank Kazakhstan (Freedom Bank): Kazakh consumer finance-focused bank part of the Freedom Holding ecosystem, specializing in point-of-sale and online consumer credit. Comparable to Bank RBK's higher-yield unsecured consumer loan book and Tulpar BNPL positioning.

Broad incumbents

• Kaspi Bank JSC: The licensed deposit-taking entity behind the Kaspi super-app, extending the Kaspi.kz platform with a full banking license. Relevant as a direct competitor in retail deposits, payments, and consumer lending within Kazakhstan.

Regional players

• Altyn Bank: Kazakh commercial bank with a former Halyk lineage, focused on retail and SME. Comparable in retail deposit, SME lending, and Instant Payment System participation, but smaller scale.

Others

• Damu Fund: Kazakhstan's state-owned Entrepreneurship Development Fund that provides guarantees and subsidies Bank RBK uses to underwrite SME loans. Not a competitor; included as the most relevant enabling institutional partner shaping Bank RBK's SME growth pathway.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/bankrbk
• Facebookfacebook.com/BankRBK
• LinkedInlinkedin.com/company/bankrbk

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bank RBK