Parts Plus

What Parts Plus does

Parts Plus Car Care Center operates a North American authorized service network for automotive repair and maintenance, headquartered at 2601 Heritage Avenue, Grapevine, Texas. Founded in 1997, the company serves independent and chain car repair shops, new car dealers, municipalities and fleet owners, and auto parts retail stores, with end customers being individual vehicle owners who need access to warranty-backed repair coverage while traveling across the United States, Canada, and Mexico. The core product surface consists of a tiered nationwide limited repair warranty (24-month and 36-month options) covering parts and labor at thousands of authorized Car Care Center locations, a roadside assistance registration program delivered through a third-party platform (Nationwide Protection Plus), an online shop locator spanning service centers, stores, warehouses, and branch locations across three countries, and a co-branded Enterprise Rent-A-Car rental referral portal.

The underlying technology stack is not publicly specified beyond a web-based portal and integrations with partner platforms; there is no disclosed proprietary AI, API, or SDK offering. Parts Plus monetizes indirectly through its network model, with authorized independent shops delivering the actual repair labor under the Parts Plus brand and warranty framework, while corporate-level revenue mechanics are not disclosed publicly. Go-to-market is partner-led: authorized Car Care Centers serve as the primary distribution channel, supplemented by the Enterprise partnership for rental-period demand and organic search-driven discovery via the shop locator. Organizational affiliations with CarCare (carcare.org), AutoCare (autocare.org), and the Automotive Aftercare Industry Charitable Foundation (AACF) reinforce industry positioning. Ownership structure, management team, funding history, and financial performance are not disclosed in the available source data, representing material information gaps for prospective investors.

Name

Parts Plus

Legal name

Parts Plus Car Care Center

Website

https://partsplus.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

Parts Plus Car Care Center operates a North American authorized network of automotive repair shops offering a tiered nationwide warranty, roadside assistance, shop locator, and Enterprise rental referral services to vehicle owners across the United States, Canada, and Mexico.

Ownership category

akta.pro rank

Product category

Automotive Repair Services

NAICS

General Automotive Repair (811111), Automotive Equipment Rental and Leasing (5321), Specialized Automotive Repair (811114)

SIC

Services-Automotive Repair, Services & Parking (7500), Services-Auto Rental & Leasing (No Drivers) (7510), Wholesale-Motor Vehicle Supplies & New Parts (5013)

akta.pro primary industry

General Automotive Repair & Maintenance (TLAKAAAA)

akta.pro secondary industries

Accident Replacement & Insurance Courtesy Vehicle Programs (TLABAAAK), Mechanical replacement parts distribution (engine, drivetrain, steering, suspension, brakes) (CRAOANAA)

Keywords

• Automotive repair services
• Car care network
• Vehicle maintenance
• Auto parts distribution
• Roadside assistance

Headquarters

HQ city

Somerville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Automotive repair and service: Revenue is generated through automotive repair and service labor provided at authorized Parts Plus Car Care Centers. Services include parts replacement and repair work, with warranty coverage included with qualifying repairs.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Parts Plus operates a network of authorized Car Care Centers across the United States, Canada, and Mexico providing automotive repair and maintenance services. The company bundles these services with a nationwide limited repair warranty covering parts and labor on qualifying repairs, roadside assistance registration, and a car rental partnership with Enterprise Rent-A-Car for customer convenience during repairs.

Product overview

Parts Plus Car Care Center is an auto repair and car care service network offering a unified suite of services centered around vehicle maintenance and repair. The core offerings include a shop locator for finding authorized service locations, roadside assistance for emergency breakdowns, and a tiered nationwide warranty program (24-month and 36-month options) covering parts and labor on qualifying services across the US and Canada. Additional services include Enterprise car rental for customer convenience during repairs. The company operates through a network of service centers, stores, warehouses, and branch locations throughout the United States and Mexico.

Differentiator

Problem solved

Functional benefit

Products and services

• Roadside Assistance Emergency roadside assistance service providing help during vehicle breakdowns, delivered through a third-party registration platform (Nationwide Protection Plus) for Parts Plus customers.
• Nationwide Warranty Limited repair warranty program covering parts and labor on qualifying repairs and services performed at authorized Parts Plus Car Care Centers. Honored across thousands of locations in the United States and Canada, with 24-month and 36-month tier options.
• Shop Locator Online directory tool enabling customers to find nearby Parts Plus service centers, stores, warehouses, and branch locations across the United States, Canada, and Mexico.
• Enterprise Car Rental Service Car rental service in partnership with Enterprise Rent-A-Car, providing vehicle rental options for Parts Plus customers needing transportation during vehicle repairs, with a dedicated online referral form.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Enterprise Rent-A-CarcoreChannel Partner/ Reseller/ DistributorEnterprise Rent-A-Car partners with Parts Plus Car Care Center to provide rental car customers with easy access to automotive service. The partnership includes a referral system where rental customers can initiate service requests through a dedicated form on the Parts Plus website.
• CarCare (carcare.org)minorOthersOrganizational affiliation displayed on the Parts Plus website footer, indicating membership or partnership with the CarCare organization.
• AutoCare (autocare.org)minorOthersOrganizational affiliation displayed on the Parts Plus website footer, indicating membership or partnership with the AutoCare organization.
• Automotive Aftercare Industry Charitable Foundation (AACF)minorOthersCharitable foundation affiliation displayed on the Parts Plus website footer, indicating support for automotive aftercare industry charitable initiatives through the AACF Champions program.
• Nationwide Protection PluscoreTechnology or IntegrationThird-party platform providing roadside assistance registration services for Parts Plus customers. Located at nationwideprotectionplus.ctssys.com for roadside assistance registration.

Scale indicators1 record

Recent moves1 record

Expansion highlights4 records

Broad incumbents

• Pep Boys: Pep Boys is a national chain offering tires, parts, and automotive service. It overlaps Parts Plus on general repair and maintenance, but at much larger scale and with company-owned (rather than authorized) locations.
• AutoZone: AutoZone is the largest specialty retailer of aftermarket automotive parts in the US. It addresses the same DIY and professional installer base that Parts Plus supports through its parts-distribution heritage.
• Advance Auto Parts (CARQUEST): Advance Auto Parts, including the CARQUEST brand, is one of the largest automotive aftermarket parts distributors in North America. It serves the same repair shop and parts retailer customer base that Parts Plus historically serves.
• Goodyear Tire & Service Network: Goodyear operates a large franchised tire and auto service network across North America, offering general maintenance alongside its core tire business. It overlaps Parts Plus on general repair and warranty-backed service.

Direct peers

• Monro Muffler Brake & Service: Monro is a multi-brand chain of undercar and general auto repair shops (brakes, mufflers, tires, alignments) operating company-owned stores. Comparable to Parts Plus in service mix and customer demographic.
• Jiffy Lube: Jiffy Lube is a franchised quick-service network focused on oil changes and routine maintenance. It competes with Parts Plus Car Care Centers for routine vehicle-owner service visits at the entry-level end of the repair market.
• Meineke Car Care Centers: Meineke is a franchised automotive repair network (exhaust, brakes, general maintenance) operating across North America. It competes with Parts Plus for the same independent-shop and consumer vehicle-owner customer base.
• Valvoline Instant Oil Change: Valvoline Instant Oil Change operates a franchised preventive-maintenance network that competes for routine service visits. Comparable business model to Parts Plus's authorized service center approach but narrower service scope.
• NAPA AutoCare: NAPA AutoCare is the closest direct comparable: an authorized independent repair shop network backed by a nationwide parts brand (NAPA), with a multi-tier nationwide warranty honored across its service locations. Same model structure as Parts Plus Car Care Center.
• ACDelco Independent Service Centers: ACDelco operates a network of authorized independent service centers that perform general automotive repair using GM-backed parts. It mirrors Parts Plus's brand-plus-authorized-network model with a parts lineage and warranty-backed service offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PartsPlusHQ

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parts Plus