Surrey Choices
Surrey Choices is a private UK adult social care provider, founded in 2014 and headquartered in Walton-on-Thames, delivering person-centred employment support, shared lives, short breaks, and day services for adults with learning disabilities and autistic people across Surrey, primarily commissioned by Surrey County Council.
- Company typePrivate
- Founded2014
- HeadquartersWalton Upon Thames, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Surrey Choices does
Surrey Choices Limited is a private UK adult social care provider headquartered in Walton-on-Thames, founded in 2014, delivering commissioned support services across Surrey for adults with learning disabilities, autistic people, young people with additional needs, and their carers and families. The company operates a portfolio of person-centred services organised into three core areas: Employment Support (including EmployAbility, Supported Internships, Future Choices, Travel Choices, and Employment Works for Autism), Short Breaks and Shared Lives (including FlexiChoices and weekend/evening respite), and Day Support (community support, hub-based activities, skills development, and travel training). It also runs vocational and marketplace services such as Choices Waves broadcasting, Surrey Voices Podcast, Growth Team horticulture, and a Garden Centre in Redhill, alongside an in-house transport fleet.
The organisation is primarily funded through commissioning arrangements with Surrey County Council, with services accessed via adult social care assessment pathways and personal budgets. Pricing is not publicly disclosed as it is negotiated per service package. Underlying technology is modest: a £8.2 million technology-enabled supported independent living development in Horley incorporates smart home features including motion sensors and Amazon Alexa voice controls, representing the most differentiated technical asset. The company is CQC-regulated, holds Disability Confident Leader status, Cyber Essentials certification, and BASE SEQF GOOD rating for its EmployAbility service. Recent strategic moves include in-housing transport services (2023), expanding supported living capacity across three planned facilities, and a Managing Director transition.
Surrey Choices competes in a fragmented UK adult social care market via its multi-hub county-wide footprint, established commissioning relationship with Surrey County Council, and a broad service portfolio spanning employment, housing, respite, and vocational training. Its sub-brand architecture (11+ brands including EmployAbility, Shared Lives, Short Breaks, FlexiChoices, Future Choices, Travel Choices, Community Choices, Choices Waves, Growth Team, Spotlights, Surrey Voices) signals diversification across care, skills, and marketplace verticals within a single regional operating perimeter.
Surrey Choices firmographics
Firmographics- Name
- Surrey Choices
- Legal name
- Surrey Choices Limited
- Website
- https://surreychoices.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Surrey Choices is a private UK adult social care provider, founded in 2014 and headquartered in Walton-on-Thames, delivering person-centred employment support, shared lives, short breaks, and day services for adults with learning disabilities and autistic people across Surrey, primarily commissioned by Surrey County Council.
- Ownership category
- akta.pro rank
Surrey Choices industry classification
Industry- Product category
- Social Care Services
- NAICS
- Residential Intellectual and Developmental Disability Facilities (62321), Residential Intellectual and Developmental Disability Facilities (623210), Assisted Living Facilities for the Elderly (623312)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)
- akta.pro secondary industries
- Housing Transition & Supported Living Navigation (EDAKANAK), General Assisted Living Facilities (HLADABAA)
Keywords
Where Surrey Choices is headquartered
LocationHeadquarters
- HQ city
- Walton Upon Thames
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Surrey Choices business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Commissioned Social Care Services: Surrey Choices receives funding through Surrey County Council and local authority commissioning arrangements to provide social care services to adults with learning disabilities and autistic people. Services include employment support, short breaks, shared lives, and day support.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
Surrey Choices product offering
Product offeringCore offering
Surrey Choices is a commissioned social care provider delivering person-centred support services for disabled, autistic and neurodivergent people across Surrey, England. Core offerings include Employment Support, Short Breaks and Shared Lives, and Day Support, supplemented by vocational projects (Choices Waves broadcasting station, Surrey Voices Podcast, Garden Centre Redhill, gardening and office services), an in-house transport service, and a new technology-enabled supported independent living development featuring motion sensors and Alexa voice controls.
Product overview
Surrey Choices provides a coordinated portfolio of person-centred social care and support services for disabled, autistic, and neurodivergent people in Surrey. The service offering consists of three core service areas: Employment Support (including EmployAbility, Supported Internships, Future Choices, Travel Choices, and Employment Works for Autism programmes), Short Breaks and Shared Lives (including FlexiChoices), and Day Support (including Community Support, Skills Development, and Adult Travel Support). Vocational projects include Choices Waves broadcasting station, Surrey Voices Podcast, and Marketplace services (Gardening and Horticultural Services, Garden Centre Redhill, Office Services). The organization also provides in-house transport services and skills development programmes such as Multiply Project for numeracy improvement. All services are designed to enable people to live active lives in their local communities in ways they choose.
Differentiator
Problem solved
Functional benefit
Brands
- Community Choices: Community-based support services for disabled and neurodivergent people
- EmployAbility
- Shared Lives
- Short Breaks
- FlexiChoices
- Future Choices
- Travel Choices
- Choices Waves
- Growth Team
- Spotlights
- Surrey Voices
Products and services
- Employment Support
- Short Breaks and Shared Lives
- Day Support
- Community Choices
- EmployAbility
- Supported Internships
- Future Choices
- Travel Choices
- Employment Works for Autism
- Shared Lives
- Short Breaks
- FlexiChoices
- Gardening and Horticultural Services
- Garden Centre, Redhill
- Office Services
- Choices Waves
- Surrey Voices Podcast
- Multiply Project
- In-House Transport Service
Quantifiable outcome
- Supported independent living development accommodating 16 residents initially, scaling to 44 across three facilities
- +1 more outcomes
Companies that use Surrey Choices
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles2 records
Surrey Choices technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature1 record
Surrey Choices partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- East Surrey HospitalminorCollaboration on accessibility audit where Surrey Choices customers participated in reviewing hospital accessibility. Customers from Longmead (Shola, Sinead, Keith, Matthew) provided feedback on lift buttons, signage, lighting, and toilet facilities.
- Surrey Wildlife TrustminorSurrey Wildlife Trust was Surrey Choices' Charity of the Year in 2023. Customers and staff undertook fundraising activities including swimming challenges. The partnership included nature-based activities and environmental conservation projects.
- NHSminorCollaboration with NHS to celebrate the 75th anniversary. Partnership supporting health and social care integration for people with learning disabilities.
- Surrey Hills SocietyminorPartnership with Surrey Hills Society for conservation and outdoor activities. The Growth Team worked on projects including preservation of ancient yew trees at Newlands Corner and installation of boardwalks.
- Surrey County CouncilcorePrimary commissioning partner and local authority funder. Surrey Choices provides social care services commissioned by Surrey County Council including employment support, short breaks, shared lives, and day services for adults with learning disabilities and autistic people across the county.
- British Association for Supported Employment (BASE)coreProfessional membership organization for supported employment providers. Surrey Choices undergoes SEQF audits by BASE and holds BASE Excellent accreditation for supported employment quality. As a member, they contribute to and benefit from industry standards and best practices.
- National Care Forum (NCF)coreMembership body for not-for-profit care providers. Surrey Choices is a member of NCF, contributing to policy discussions and benefiting from sector resources and networking opportunities.
- Shared Lives PluscoreUK membership organization for Shared Lives schemes. Surrey Choices operates a Shared Lives scheme and was highly commended for the Impact Award by Shared Lives Plus in 2025.
- Surrey Care AssociationcoreMembership organization representing care providers in Surrey. Surrey Choices participates in Surrey Care Awards and benefits from sector representation and networking.
- Learning Disability EnglandminorMembership organization representing people with learning disabilities and those who support them. Surrey Choices attends Learning Disability England conferences and contributes to sector discussions.
- Disability ConfidentcoreUK Government scheme helping employers recruit and retain disabled employees. Surrey Choices has renewed its Disability Confident Leader status, demonstrating commitment to disability-inclusive employment practices.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
Surrey Choices competitors and assessment
Company assessmentDirect peers
- Hft (Home Farm Trust): One of the largest UK charities supporting people with learning disabilities, providing supported living, residential care, and day services. Directly comparable in service model, target population (adults with learning disabilities), and commissioned-provider structure.
- National Autistic Society: Major UK autism charity providing supported living, residential, education, and employment services for autistic people. Comparable in specialized autism support and commissioned service delivery.
- Voyage Care: Large UK provider of specialist supported living and residential care for people with learning disabilities, autism, and complex needs. Comparable as a commissioned supported living operator serving the same population.
- Mencap: Major UK learning disability charity operating supported living, residential, day services, and employment programs. Comparable in target population, commissioned social care delivery, and the breadth of support services offered.
- Sense: UK charity supporting people with complex disabilities including learning disabilities and autism, offering residential, supported living, and day services. Comparable in target population and service breadth.
- United Response: UK national charity providing supported living, respite, and employment services for people with learning disabilities, autism, and mental health needs. Closely aligned with Surrey Choices' person-centred supported living and employment support offering.
- Turning Point: UK social care provider delivering supported living, employment, and community services for people with learning disabilities, autism, and mental health needs. Overlaps with Surrey Choices' combined employment and supported living model.
- Achieve Together: UK provider of supported living and residential services primarily for adults with learning disabilities and autism. Directly comparable service model, population focus, and commissioning relationship structure.
Others
- Shared Lives Plus: UK membership body for Shared Lives schemes — directly relevant because Surrey Choices operates a Shared Lives scheme and was highly commended for the Impact Award by Shared Lives Plus in 2025. Adjacent ecosystem participant rather than direct competitor.
Broad incumbents
- CareTech: Larger listed UK social care provider offering supported living, residential, and specialist services across learning disabilities, mental health, and children's services. Comparable as a wider social care operator with overlap in learning disability supported living.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Surrey Choices social profiles
Digital presenceSurrey Choices compliance and trust
Trust signalCompliance3 records
Surrey Choices financial estimates
Financial estimateRevenue estimate
Valuation estimate
Surrey Choices leadership team
Management profileNumber of profiles
Profiles5 records
Surrey Choices funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Surrey Choices M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Surrey Choices
What does Surrey Choices do?
Surrey Choices is a commissioned social care provider delivering person-centred support services for disabled, autistic and neurodivergent people across Surrey, England. Core offerings include Employment Support, Short Breaks and Shared Lives, and Day Support, supplemented by vocational projects (Choices Waves broadcasting station, Surrey Voices Podcast, Garden Centre Redhill, gardening and office services), an in-house transport service, and a new technology-enabled supported independent living development featuring motion sensors and Alexa voice controls.
Is Surrey Choices a public or private company?
Surrey Choices is a private company. It is classified as unknown and is currently operating.
When was Surrey Choices founded?
Surrey Choices was founded in 2014. It employs 101 to 250 people.
Where is Surrey Choices based?
Surrey Choices is headquartered in Walton Upon Thames, United Kingdom, in the Europe region.
How does Surrey Choices make money?
One revenue line is on record: commissioned Social Care Services.
Who are Surrey Choices's main competitors?
Direct peers on record are Hft (Home Farm Trust), National Autistic Society, Voyage Care, Mencap, Sense, United Response, Turning Point and Achieve Together. Shared Lives Plus is listed as an others. CareTech is listed as a broad incumbent.
Does Surrey Choices have an API?
No public API is recorded for Surrey Choices.
What industry is Surrey Choices in?
Surrey Choices's product category is Social Care Services. Its primary akta.pro industry code is HLADABAJ, Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult), with a secondary code of EDAKANAK, Housing Transition & Supported Living Navigation. Its NAICS code is 62321 and its SIC code is 8300.