R-Group

What R-Group does

R-Group International is a Western Australian ICT solutions provider founded around 2000 and headquartered in Bentley, Perth, operating as a licensed telecommunications carrier under the ACMA Act and a Microsoft Solutions Partner for Modern Work. The company delivers managed ICT services, network and communications infrastructure, proprietary in-room entertainment platforms, Microsoft Teams and Teams Rooms deployments, digital signage, and cybersecurity services to enterprise and government clients across Western Australia and nationally. Its core technology stack centres on a proprietary Android-based Village Entertainment Platform with a cloud backend, casting capabilities, and wellbeing integrations, combined with Active Ethernet, GPON, and fibre network deployments purpose-built for remote and challenging environments. R-Group employs 101-250 staff and serves primary verticals including Mining & Resources (Fortescue, Woodside, Talison Lithium, Bechtel), Government and Enterprise, Hospitality (Cable Beach Club Resort & Spa, Optus Stadium), and Aged Care & Lifestyle (National Lifestyle Villages, Edenlife, Providence Lifestyle).

R-Group generates revenue through five primary streams: ongoing managed ICT services contracts (the recurring revenue base, billed annually and tailored per client), project deployment and implementation of communications and entertainment infrastructure (largely one-time project revenue tied to mining accommodation rollouts), licensed telecommunications carrier services (SIP trunks, hosted UC, telephony subscriptions), hardware and software supply through distributor relationships, and Microsoft 365 licensing and Teams Calling plans billed per user per month. Go-to-market is sales-led with direct enterprise and government field sales, consultative sales cycles, content marketing (blog, case studies, sustainability reports), community sponsorships (Claremont Football Club for five consecutive years), and direct engagement through government procurement panels including CUA 2021 and GovNext (via ATOS). Notable client relationships span 15+ years with Fortescue across nearly all Pilbara mine sites and 20+ years with select enterprise clients, demonstrating high switching costs and recurring revenue durability.

Name

R-Group

Legal name

R-Group International

Website

https://r-group.com.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

R-Group International is a Western Australian licensed telecommunications carrier and ICT managed services provider delivering networking, in-room entertainment, Microsoft Teams, and cybersecurity solutions primarily to mining, government, hospitality, and aged care clients across Australia.

Ownership category

akta.pro rank

Headquarters

HQ city

Bentley

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed ICT Services: Ongoing managed services contracts providing 24/7 IT support, infrastructure monitoring, cybersecurity, network management, and helpdesk services. Delivered in accordance with ITIL service management frameworks. This is the primary recurring revenue stream, billed on a contract basis with flexible support tiers.
2. Project Deployment and Implementation: One-time project-based revenue from the deployment and installation of communications infrastructure, village entertainment systems, network solutions, Microsoft Teams platforms, digital signage, and CCTV. Projects range from small deployments to large-scale mining accommodation village rollouts.
3. Telecommunications and Network Services: Licensed telecommunications carrier services including SIP trunks, hosted unified communications, telephony, internet connectivity, and number porting. Revenue generated from service subscriptions and usage-based components.
4. Hardware and Software Supply: Supply and installation of TV panels, handsets, headsets, cabling infrastructure, and third-party hardware. Vendor relationships with distributors enable competitive hardware pricing.
5. Microsoft 365 Licensing and Teams Calling Plans: Supply and management of Microsoft 365 licensing alongside Teams Calling plans (per user per month billing) with local, national, and international calling bundled.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

R-Group is a licensed telecommunications carrier and ICT managed services provider delivering 24/7 managed IT support, network and communications infrastructure, and a proprietary in-room entertainment platform for mining, government, aged care, hospitality, and enterprise clients. Core revenue is generated through recurring managed services contracts, project-based deployments, and Microsoft Teams unified communications solutions tailored to remote and challenging environments in Western Australia and nationally.

Product overview

R-Group is an ICT managed services provider offering a portfolio of proprietary and partner-integrated solutions anchored by its In-Room Entertainment Platform. The core portfolio spans Managed Services (ITIL-aligned 24/7 support), Network and Communications (licensed carrier providing SIP, PABX, and hosted UC), the In-Room Entertainment Platform (IPTV, movies on demand, casting, Foxtel), Microsoft Teams (calling, conferencing, and Teams Rooms), Digital Signage (video walls and content management), and Cybersecurity (managed firewall, EDR/XDR/MDR, Essential 8, IAM). Services are delivered across mining, hospitality, aged care, and enterprise/government sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services 24/7 ICT managed services delivered via a bespoke service framework aligned to ITIL service management frameworks, covering infrastructure monitoring, incident management, cybersecurity, and network administration for mining, corporate, and hospitality clients.
• Network and Communications Licensed telecommunications carrier services providing network design, provisioning, and deployment, including SIP trunks, hosted unified communications, PABX integration, IVR systems, call flows, and managed broadband across multiple delivery platforms such as Active Ethernet, GPON, DOCSIS, and satellite.
• In-Room Entertainment Platform Proprietary IPTV and entertainment platform providing movies on demand, casting for BYOD, free-to-air TV, Foxtel integration, site-specific information, wellbeing resources, and built-in service requests across hospitality, aged care, and mining workforce accommodation deployments.
• Microsoft Teams Calling Microsoft Teams Calling solution bundling cloud-based telephony, audio/video conferencing, instant messaging, and file collaboration directly into the Teams platform, delivered by a Microsoft Solutions Partner for Modern Work as a licensed telecommunications carrier.
• Microsoft Teams Rooms Purpose-built Teams meeting room solution providing HD audio/video, one-touch join, intelligent cameras with AI-driven speaker tracking, proximity features, digital whiteboard, and multi-platform compatibility for huddle rooms through large conference spaces.
• Digital Signage Centrally controlled digital signage solution supporting content scheduling, live TV feeds, multicast systems, and scalable video wall arrays (up to 12 panels), with management via an intuitive tablet-based administration console.
• Cybersecurity Comprehensive cybersecurity services including security posture assessments, Essential 8 assessments, managed firewall, identity and access management, endpoint detection and response (EDR/XDR/MDR), application control via ThreatLocker, email security, and cyber awareness training for Australian businesses.

Quantifiable outcome

• 45% Movies on Demand uptake within the first three months of deployment at Fortescue Cloudbreak Village
• +4 more outcomes

Named customers19 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationR-Group is an approved Microsoft Solutions Partner for Modern Work. As a certified Microsoft partner, R-Group provides deployment and management of Microsoft Teams Calling, Microsoft 365 Licensing, Teams Meeting Rooms, Surface Hubs, and associated collaboration tools. This partnership is central to R-Group's unified communications and enterprise offerings, enabling them to deliver Teams UC solutions, telephony integration, and Teams Rooms deployments to enterprise and government clients across Australia.
• YealinkcoreTechnology or IntegrationYealink is a key hardware technology partner for R-Group's Teams Rooms and meeting room solutions. R-Group deploys Yealink products including Meeting Bar systems with integrated cameras, microphones, and speakers, RoomCast content-sharing devices, and Teams Room Panels. Yealink certified hardware is a core component of R-Group's Microsoft Teams Rooms deployment practice.
• Westelec IndustriesminorStrategic or Co-development PartnerWestelec Industries is an electrical and infrastructure partner on the Woodside Pluto Train 2 LNG project, working in collaboration with R-Group to ensure the preferred construction contractor Bechtel meets all project targets for Woodside. The Pluto Train 2 project is a $16 billion development facilitating domestic gas supply and LNG export.
• ATCOminorStrategic or Co-development PartnerATCO is a construction partner on the Woodside Pluto Train 2 LNG project, collaborating with R-Group and Bechtel to deliver the accommodation village infrastructure. ATCO focuses on modular building solutions and is part of the project partner ecosystem delivering the $16 billion Pluto Train 2 development.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Telstra Enterprise: Australia's incumbent telecommunications carrier and major enterprise ICT provider. Comparable on the licensed carrier and unified communications dimensions; a broader incumbent that R-Group competes against for government panel and enterprise voice/network work.
• Fujitsu Australia: Large global IT services and managed services provider with a substantial Australian enterprise and government practice. Overlaps with R-Group's managed services and Microsoft Teams delivery but at significantly greater scale and breadth.
• Optus Business: Major Australian telecommunications carrier with an enterprise and government division offering managed network, voice, and cloud services. Directly comparable carrier capability set and similar enterprise/government target market.
• DXC Technology Australia: Global IT services and systems integrator with significant Australian enterprise and government presence. Competes with R-Group for managed services and large-scale digital workplace engagements, though at much larger scale.
• NTT Australia: Global IT services and managed services provider with Australian operations covering managed networks, cloud, and workplace services. Comparable managed services and Microsoft-led workplace offering to R-Group's portfolio, but at materially larger scale.

Direct peers

• Brennan IT: Australian managed services provider with a similar mid-market-to-enterprise IT support, cloud, and Microsoft-centric delivery model. Highly comparable as an Australian MSP competing for managed services and Microsoft 365/Teams work in the same size bracket.
• Interactive: Australian managed services and cloud provider offering IT support, Microsoft 365, and cybersecurity services to mid-market and enterprise clients. Comparable service portfolio (managed services, UC, security) competing for similar customers.
• ASI Solutions: Australian managed IT and communications provider with strong Microsoft and telephony delivery capabilities, including Teams Calling and unified communications for enterprise customers. Comparable as a Microsoft-led MSP in the same geography.
• Datacom: Australia and New Zealand-headquartered IT services and managed services provider with comparable scale, customer mix (enterprise and government), and Microsoft / cloud focus. Direct competitor for managed services and Teams modernisation engagements in Australia.
• CyberCX: Australia's largest dedicated cybersecurity services firm, overlapping with R-Group's cybersecurity offering (managed firewall, EDR/XDR/MDR, Essential 8, ThreatLocker). Direct competitor for Australian enterprise and government cyber services work.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/r-group-international

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about R-Group