Crosspoint Human Services
Crosspoint Human Services is a nonprofit mental health and human services organization founded in 1980 in Danville, Illinois, delivering six integrated service programs—behavioral health, developmental services, housing, early learning, domestic violence advocacy, and community outreach—to Vermilion County residents regardless of ability to pay.
- Company typePrivate
- Founded1980
- HeadquartersDanville, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Crosspoint Human Services does
Crosspoint Human Services is a nonprofit mental health and human services organization founded in 1980 and headquartered in Danville, Illinois. The organization delivers six interconnected service programs—Behavioral Health Services, Children and Family Services, Community Outreach and Wellness Services, Developmental Services, Housing and Residential Services, and Safety and Advocacy Services—through three physical Danville locations, two 24/7 telephone hotlines (crisis and domestic violence), and community-based partnerships with schools, courts, healthcare providers, and social service agencies. Its primary client base is Vermilion County residents, including adults and children with mental health challenges, domestic violence survivors, individuals experiencing homelessness or housing insecurity, individuals with intellectual or developmental disabilities, young children and families seeking early learning services, and general community members.
The organization operates on standard nonprofit human services technology infrastructure: electronic health records for clinical documentation, case management systems, Azure cloud networking, network monitoring tools, and the ProCare mobile application used by the Early Learning Center for parent communication. Crosspoint is accredited by the Council on Accreditation (COA), licensed as a Medicaid Mental Health Services Provider in Illinois, and maintains WCAG 2.1 Level AA accessibility compliance on its website. The website is built on Wix. There are no proprietary AI products, advanced ML pipelines, or named technology platforms underpinning service delivery.
Revenue derives from three streams: government contracts and Medicaid reimbursement for behavioral health, developmental, and related services; donations and charitable contributions including individual giving, corporate giving, and planned/bequest programs; and program service fees from the Early Learning Center, which accepts Child Care Subsidy for eligible families. Services are delivered regardless of ability to pay under a sliding-scale/subsidized model. The organization is governed by a 13-member Board of Directors chaired by Simphi Lenover and led by Chief Executive Officer Lisa Rhodes, with a leadership team that includes a CFO, Vice President of HR, Vice President of Clinical Services, and directors across outpatient mental health, domestic violence/shelter, community mental health, facilities and fleet, and performance/quality improvement.
Crosspoint Human Services firmographics
Firmographics- Name
- Crosspoint Human Services
- Legal name
- Crosspoint Human Services
- Website
- https://crosspointhumanservices.org
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Crosspoint Human Services is a nonprofit mental health and human services organization founded in 1980 in Danville, Illinois, delivering six integrated service programs—behavioral health, developmental services, housing, early learning, domestic violence advocacy, and community outreach—to Vermilion County residents regardless of ability to pay.
- Ownership category
- akta.pro rank
Crosspoint Human Services industry classification
Industry- Product category
- Community Mental Health and Human Services
- NAICS
- Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (62321), Temporary Shelters (624221), Child and Youth Services (62411)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Child Day Care Services (8351)
- akta.pro primary industry
- Intellectual & Developmental Disabilities (IDD) Schools & Life Skills Programs (EDAKAAAD)
- akta.pro secondary industries
- Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF), Resident Support Services (RA Training Support, On-Call Coordination, Crisis Response Liaison) (EDAEAFAM), Resident Safety, Access Control & Overnight Desk Services (EDAEAFAF), Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)
Keywords
Where Crosspoint Human Services is headquartered
LocationHeadquarters
- HQ city
- Danville
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Crosspoint Human Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Government Contracts and Medicaid Reimbursement: Licensed Medicaid Mental Health Services Provider billing government health programs for covered mental health, developmental, and behavioral services delivered to eligible individuals and families.
- Donations and Charitable Contributions: Individual donations, corporate giving, and planned giving/bequest programs. Organization accepts one-time and recurring donations, in-kind donations of goods, and legacy gifts through wills and estate planning.
- Program Service Fees: Fees for childcare services at the Early Learning Center, including Child Care Subsidy (CCAP) assistance for eligible families. Services delivered regardless of ability to pay.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Sliding scale / ability-to-pay basis |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Crosspoint Human Services product offering
Product offeringCore offering
Crosspoint Human Services is a nonprofit community mental health and human services organization delivering behavioral health counseling, crisis intervention, psychiatric services, developmental disability support, housing and residential programs, domestic violence advocacy, and licensed early childhood education to individuals and families in Vermilion County, Illinois. Services are delivered through three physical locations in Danville, a 24/7 crisis hotline, and a 24/7 domestic violence hotline, regardless of ability to pay.
Product overview
Crosspoint Human Services is a nonprofit mental health and human services organization offering a comprehensive suite of six interconnected service programs. The core offerings include Behavioral Health Services (counseling, crisis response, psychiatric services), Children and Family Services (Early Learning Center with ProCare app integration), Community Outreach and Wellness Services (education, support, wellness initiatives), Developmental Services (Community Day Services, Early Intervention), Housing and Residential Services (Permanent Supportive Housing, Supervised Residential, Transitional Shelter), and Safety and Advocacy Services (Domestic Violence Services, PAIP). Services are delivered through three physical locations in Danville, IL, with 24/7 crisis hotlines available.
Differentiator
Problem solved
Functional benefit
Brands
- Early Learning Center: Licensed childcare and preschool program for children ages 15 months to 5 years, providing play-based curriculum that builds creativity and social skills.
Products and services
- Behavioral Health Services Confidential, professional mental health support for individuals of all ages, including outpatient therapy, APRN-certified psychiatric services, care coordination, and a 24/7 crisis hotline for emotional well-being and recovery.
- Children and Family Services (Early Learning Center) Licensed childcare and preschool program for children ages 15 months to 5 years featuring a play-based curriculum, nutritious meals, and family engagement through the ProCare Parent App. Accepts Child Care Subsidy for eligible families.
- Community Outreach and Wellness Services Education programs, wellness initiatives, support groups, and community resource navigation that empower individuals and families through training, guidance, referrals, and community partnerships.
- Developmental Services Community Day Services for adults with intellectual or developmental disabilities and Early Intervention for children from birth to age three, including developmental evaluations, therapy, and life skills support.
- Housing and Residential Services Supportive living options including Permanent Supportive Housing for adults with disabilities, Supervised Residential Programs with 24-hour staff support, and a Transitional Homeless Shelter for women and children.
- Safety and Advocacy Services Support, protection, and empowerment for individuals and families affected by violence, including emergency shelter, counseling, legal advocacy, safety planning, and the Partner Abuse Intervention Program (PAIP).
Companies that use Crosspoint Human Services
Customer profileSegments6 records
Ideal customer profiles5 records
Crosspoint Human Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Crosspoint Human Services partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- Illinois Association of Rehabilitation Facilities (IARF)minorOrganizational membership and affiliation with IARF, an association representing rehabilitation and human services organizations in Illinois. Supports advocacy, best practices sharing, and professional development.
- United Way of Danville Area (United Way)coreMajor community partner providing funding support and collaborative community initiatives. United Way affiliations are critical for nonprofit human services organizations in Vermilion County.
- Social CurrentminorAffiliated with Social Current, an organization focused on innovation and leadership in the social sector, providing resources and thought leadership for human services organizations.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Crosspoint Human Services competitors and assessment
Company assessmentDirect peers
- Bridgeway Behavioral Health Services: Illinois community mental health and developmental services provider. Overlaps with Crosspoint's behavioral health, IDD/day services, and supportive housing programs under Medicaid reimbursement.
- Community Counseling Centers of Chicago (C4): Chicago-based nonprofit operating licensed mental health and substance use clinics with Medicaid revenue. Comparable nonprofit outpatient and crisis mental health service portfolio.
- Trilogy Behavioral Healthcare: Chicago-area nonprofit delivering behavioral health, crisis, and recovery services similar to Crosspoint's Behavioral Health and Housing service lines, with overlapping Medicaid-driven revenue model.
- Heritage Behavioral Health Center: Decatur, Illinois-based community mental health center offering crisis, outpatient, IDD, and recovery housing services. Closely comparable nonprofit, multi-program behavioral health model serving a single regional catchment.
- Thresholds: Large Illinois-based nonprofit providing mental health, substance use, housing, and employment services. Comparable as a community mental-health nonprofit offering integrated psychiatric, crisis, and residential services to vulnerable populations.
- Aunt Martha's Health & Outreach: Illinois nonprofit integrating primary care, behavioral health, and social services across multiple counties. Directly comparable multi-program human services platform with similar Medicaid and grant funding mix.
- Habilitative Systems Inc. Chicago-area nonprofit providing behavioral health, housing, and supportive services to at-risk populations. Overlaps with Crosspoint's housing, crisis, and case management offerings.
Others
- Mental Health America: National nonprofit advocacy and network organization for community mental health providers. Relevant as an industry/ecosystem peer that shapes policy and best practices affecting Crosspoint's service lines.
- Council on Accreditation (COA): National accrediting body for behavioral health and human services organizations. Comparable as the regulatory/standards-setting peer cited in Crosspoint's accreditation and competitive positioning.
Regional players
- Family Service of Champaign County: Nearby Illinois nonprofit providing mental health, family, and case management services in adjacent Champaign County. Comparable horizontal community services scope and donor-supported model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Crosspoint Human Services social profiles
Digital presenceCrosspoint Human Services compliance and trust
Trust signalCompliance3 records
Crosspoint Human Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crosspoint Human Services leadership team
Management profileNumber of profiles
Profiles9 records
Crosspoint Human Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crosspoint Human Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crosspoint Human Services
What does Crosspoint Human Services do?
Crosspoint Human Services is a nonprofit community mental health and human services organization delivering behavioral health counseling, crisis intervention, psychiatric services, developmental disability support, housing and residential programs, domestic violence advocacy, and licensed early childhood education to individuals and families in Vermilion County, Illinois. Services are delivered through three physical locations in Danville, a 24/7 crisis hotline, and a 24/7 domestic violence hotline, regardless of ability to pay.
Is Crosspoint Human Services a public or private company?
Crosspoint Human Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Crosspoint Human Services founded?
Crosspoint Human Services was founded in 1980. It employs 11 to 50 people.
Where is Crosspoint Human Services based?
Crosspoint Human Services is headquartered in Danville, United States, in the North America region.
How does Crosspoint Human Services make money?
Three revenue lines are on record. Government Contracts and Medicaid Reimbursement is the primary driver. The others are donations and Charitable Contributions and program Service Fees.
Who are Crosspoint Human Services's main competitors?
Direct peers on record are Bridgeway Behavioral Health Services, Community Counseling Centers of Chicago (C4), Trilogy Behavioral Healthcare, Heritage Behavioral Health Center, Thresholds, Aunt Martha's Health & Outreach and Habilitative Systems Inc.. Others are Mental Health America and Council on Accreditation (COA). Family Service of Champaign County is listed as a regional player.
Does Crosspoint Human Services have an API?
No public API is recorded for Crosspoint Human Services.
What industry is Crosspoint Human Services in?
Crosspoint Human Services's product category is Community Mental Health and Human Services. Its primary akta.pro industry code is EDAKAAAD, Intellectual & Developmental Disabilities (IDD) Schools & Life Skills Programs, with a secondary code of HSAAAIAC, Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare. Its NAICS code is 6241 and its SIC code is 8300.