Towakai universal medical service
Towakai Universal Medical Service (tums) is a Japanese healthcare and welfare group operating hospitals, clinics, special elderly nursing homes, and nurseries across Tokyo, Chiba, and Saitama. Founded in 1993, it delivers integrated medical, rehabilitation, nursing, and childcare services reimbursed under Japan's national insurance programs.
- Company typePrivate
- Founded1993
- HeadquartersTokyo, Japan
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Towakai universal medical service does
Towakai Universal Medical Service (タムスグループ, tums) is a Tokyo-based, privately-held healthcare and welfare group founded in 1993 by Chairman Kazuhisa Okamoto. The group operates an integrated care-mix model spanning acute hospitals, specialty clinics, special elderly nursing homes, medical care facilities, group homes, licensed nurseries, sick-child care rooms, an infant home, home healthcare, and a central kitchen across Tokyo, Chiba, and Saitama prefectures. As of 2026 the group operates approximately 80 facilities with 8,339 employees, structured as multiple legally independent medical corporations and social welfare corporations (Towakai, Joto Towakai, Sakura, Yusokai, Kozankai, Keimeikai, Shiseikai, Kirwakai, Shunwakai) unified under the tums brand.
The group's core operational technology centers on a 'care-mix' clinical model that coordinates acute, rehabilitative, chronic, and long-term care across its facility network, combined with a proprietary self-support care program ('Omutsu Zero / Gezai Zero') that achieves 90%+ diaper-free and laxative-free outcomes, and a cook-chill HACCP-compliant central kitchen in Funabashi (Tums Deli Funabashi) producing 12,000–15,000 meals per day. Academically, the group has formal training and patient-transfer partnerships with Tokyo Medical and Dental University (2023) and Chiba University (2019), the latter co-developing the Urayasu Rehabilitation Education Center. Recent expansion has been M&A-led, with five medical corporations acquired between 2022 and 2026, each time installing Chairman Okamoto as the new chairman.
Towakai generates revenue through fee-for-service reimbursements under Japan's national health insurance system for medical services and the long-term care insurance system for elderly care services, plus fee-paying nursery and childcare services. Its customer base is the general public, elderly residents, and families in the Greater Tokyo area; the group explicitly serves under the 'あんしん・まごころ' (reassurance and sincerity) philosophy. The group is family/operator-led with no disclosed external equity investors, no public listing, and growth funded through operational cash flow and bank financing of acquisitions.
Towakai universal medical service firmographics
Firmographics- Name
- Towakai universal medical service
- Legal name
- Towakai Universal Medical Service (タムスグループ / 桐和会 универсальная медицинская служба)
- Website
- https://towakai.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Towakai Universal Medical Service (tums) is a Japanese healthcare and welfare group operating hospitals, clinics, special elderly nursing homes, and nurseries across Tokyo, Chiba, and Saitama. Founded in 1993, it delivers integrated medical, rehabilitation, nursing, and childcare services reimbursed under Japan's national insurance programs.
- Ownership category
- akta.pro rank
Towakai universal medical service industry classification
Industry- Product category
- Integrated Healthcare and Welfare Services
- NAICS
- General Medical and Surgical Hospitals (6221), Nursing Care Facilities (Skilled Nursing Facilities) (623110), Home Health Care Services (62161)
- SIC
- Services-Hospitals (8060), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)
- akta.pro secondary industries
- Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB), Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC)
Keywords
Where Towakai universal medical service is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices4 records
Markets served
Towakai universal medical service business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Medical Services (Healthcare): Acute and chronic medical care services provided through hospitals and clinics, funded through Japan's national health insurance system
- Nursing Care Services: Elderly care services including special nursing homes (特別养护老人院), medical care facilities, and group homes, funded through long-term care insurance
- Childcare Services: Nursery schools, sick-child care rooms, and infant homes for children from infants to preschool age
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Towakai universal medical service product offering
Product offeringCore offering
Towakai Universal Medical Service (タムスグループ) operates an integrated network of hospitals, clinics, special elderly nursing homes, licensed nurseries, sick-child care rooms, an infant home, and a central kitchen across Tokyo, Chiba, and Saitama prefectures in Japan. Services span acute and chronic medical care, rehabilitation, dementia care, elderly long-term care, and childcare, funded primarily through Japan's national health insurance and long-term care insurance systems. The group also runs home medical care, home nursing, and central kitchen meal production under HACCP-compliant cook-chill methods, employing 8,339 staff across approximately 80 facilities.
Product overview
Towakai Universal Medical Service (タムスグループ) operates a comprehensive healthcare and welfare service network consisting of 10 hospitals, over 20 clinics, 16 special elderly nursing homes, medical care facilities, group homes, dementia day care centers, 10 nursery schools, 5 sick child care facilities, an infant home, a central kitchen, home medical care, and home nursing services. The group provides integrated medical, nursing care, and childcare services across Tokyo, Chiba, and Saitama prefectures. Key facilities include care-mix hospitals, dementia-specialized facilities, general clinics, and the central kitchen producing 12,000+ meals daily using cook-chill technology. The group emphasizes independence support care ('おむつゼロ・下剤ゼロ') and operates with a philosophy of 'あんしん・まごころ' (reassurance and sincerity).
Differentiator
Problem solved
Functional benefit
Brands
- タムスさくらの杜: Special elderly nursing homes (特別養護老人ホーム) operated by the group at multiple locations across Tokyo, Chiba, and Saitama
- タムスわんぱく保育園
- タムス介護医療院
- タムス_del
- わんぱく乳児院
- タムスアルファ
- タムスデル船橋
Products and services
- Tums Matsue Hospital (タムス松江病院) Secondary emergency hospital providing acute care with internal medicine, surgery, neurosurgery, gastroenterology, orthopedics, and rehabilitation services for local residents in Edogawa ward.
- Tums Suginami Hospital (タムス杉並病院) General hospital with 199 beds offering internal medicine, orthopedics, long-term care wards, and palliative care services in Suginami-ku, Tokyo.
- Tums Mizue Hospital (タムス瑞江病院) Comprehensive medical hospital providing acute care and rehabilitation services with emergency medical care capabilities in Edogawa, Tokyo.
- Tums Sakura Hospital Edogawa (タムスさくら病院江戸川) Care-mix hospital specializing in dementia care and comprehensive medical services in Edogawa ward, Tokyo.
- Tums Sakura Hospital Kawaguchi (タムスさくら病院川口) Specialized dementia hospital providing comprehensive care services in Kawaguchi city, Saitama.
- Tums Urayasu Hospital (タムス浦安病院) General hospital in Urayasu city with rehabilitation services, operating in partnership with Chiba University.
- Tums Ichikawa Rehabilitation Hospital (タムス市川リハビリテーション病院) Rehabilitation-focused hospital providing post-acute care and recovery services in Ichikawa city, Chiba.
- Saisei Hospital (最成病院) General hospital in Chiba providing secondary emergency care, rehabilitation, health checkups, and nursing care services, acquired by the group in 2022.
- Tums General Clinic Shinozaki-ekimae (タムス総合クリニック篠崎駅前) Multi-specialty clinic providing comprehensive outpatient medical services near Shinozaki Station in Edogawa, Tokyo.
- Tums Eye Clinic Mizue-ekimae (タムス眼科クリニック瑞江駅前) Eye clinic providing general ophthalmology services and treatment for cataracts and glaucoma, located near Mizue Station.
- Tums Sakura no Mori Special Elderly Nursing Homes (タムスさくらの杜 特別養護老人ホーム) Network of 16 special elderly nursing homes providing long-term care with independence support programs including diaper-free, laxative-free care. Average certified care worker rate of 77.1% versus 61.9% national average.
- Tums Kaigo Iryoin (タムス介護医療院) Long-term care medical facility providing integrated medical and nursing care services for elderly patients requiring ongoing medical support, including locations at Kawaguchi and Hanamigawa.
- Tums Deli Funabashi Central Kitchen (セントラルキッチン タムスデリ船橋) Central kitchen facility producing meals for group hospitals and care facilities using cook-chill system with HACCP-compliant food safety management.
- Tums Wanpaku Hoikuen Nursery Schools (タムスわんぱく保育園) Network of 10 licensed nursery schools providing childcare services including medical care support for children requiring medical attention across the group's operating area.
- Tums Wanpaku Byoji Hoikushitsu Sick Child Care (タムスわんぱく病児保育室) Sick child care facilities (5 locations) attached to pediatric clinics, providing care for ill children while parents work.
- Wanpaku Infant Home (わんぱく乳児院) Residential infant facility providing 24/7 care for children aged 0 to preschool age who cannot live with their families, with support for parental reunification; first such infant home opened in Tokyo in 55 years when established.
Quantifiable outcome
- 77.1% certified care worker rate vs 61.9% national average
- +3 more outcomes
Companies that use Towakai universal medical service
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Towakai universal medical service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Towakai universal medical service partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- UHCナレッジハブ (UHC Knowledge Hub - World Bank, WHO, Japanese Government)minorTraining program receiving finance and health policy officials from 8 Asian and African countries. Tums Sakura Hospital Edogawa serves as training site for international UHC knowledge sharing.
- 東京医科歯科大学病院 (Tokyo Medical and Dental University Hospital)coreAgreement for pre-selected patient transfer coordination. TMDU orthopedic patients requiring continued care and rehabilitation are rapidly transferred to 5 tums hospitals (Kawaguchi Sakura, Tokyo Sakura, Urayasu, Ichikawa Rehabilitation, Mizue).
- 千葉大学 (Chiba University)coreCollaboration including joint opening of Chiba University Urayasu Rehabilitation Education Center, student clinical training at group facilities, and academic-healthcare partnerships.
Scale indicators7 records
Recent moves13 records
Expansion highlights6 records
Towakai universal medical service competitors and assessment
Company assessmentEmerging players
- Message Co., Ltd. Japanese nursing care and welfare services provider operating facilities across multiple prefectures. Comparable to tums in nursing home operations and staff-training focus, but narrower scope (no acute hospitals).
- Care Twenty One (Care21): Listed Japanese nursing care operator providing facility-based and in-home care services. Comparable to tums in elderly care service delivery and facility roll-up strategy, though focused on nursing care rather than acute hospital integration.
Direct peers
- Nichii Gakkan: Diversified healthcare services group including home-visit nursing, care facilities, medical staffing, and education. Comparable to tums in combining multiple service lines across the care continuum, though larger and listed.
- SOMPO Care: Operates nursing homes, group homes, daycare, and in-home care services under SOMPO Holdings. Comparable to tums in elderly long-term care operations and facility-based service delivery, with a broader geographic footprint and parent-company financial backing.
- Tsukui Corporation: Major Japanese nursing care and daycare services operator with hundreds of facilities nationwide. Comparable to tums in elder-care service delivery and staff-intensive operating model, though more concentrated in day services than residential acute care.
- Benesse Style Care: Major senior care operator under Benesse Group running assisted living facilities, nursing homes, and daycare centers. Comparable to tums in residential elder care operations and brand-driven family referrals, with stronger parent-group educational content capabilities.
- Tokushukai Medical Corporation: Largest private hospital group in Japan operating an integrated medical-welfare network across acute hospitals, clinics, and elder care facilities. Comparable to tums in combining multi-prefecture acute-care delivery with welfare services under a single medical corporation umbrella.
- Medical Corporation Kousei-kai: Japanese medical corporation group operating multiple hospitals and elder care facilities, often built through founder-led acquisitions. Comparable to tums in integrated hospital-nursing home portfolio structure and medical-corporation governance model.
Broad incumbents
- Saiseikai (Social Welfare Organization): Nationwide social welfare organization operating an extensive hospital and care facility network under a single brand. Overlaps with tums in hospital + long-term care integration but at materially larger national scale and with welfare-corporation (rather than for-profit medical-corporation) structure.
Others
- Asahi Kasei Corporation (Healthcare Division): Major diversified Japanese industrial group with a healthcare division covering pharmaceuticals, medical devices, and critical care. Tangentially comparable through Japanese healthcare market participation, but operating as a broad incumbent supplier rather than a care-mix provider.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Towakai universal medical service social profiles
Digital presenceTowakai universal medical service compliance and trust
Trust signalCompliance1 record
Towakai universal medical service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Towakai universal medical service leadership team
Management profileNumber of profiles
Profiles3 records
Towakai universal medical service subsidiaries and ownership
Company hierarchySubsidiaries16 records
Towakai universal medical service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Towakai universal medical service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Towakai universal medical service
What does Towakai universal medical service do?
Towakai Universal Medical Service (タムスグループ) operates an integrated network of hospitals, clinics, special elderly nursing homes, licensed nurseries, sick-child care rooms, an infant home, and a central kitchen across Tokyo, Chiba, and Saitama prefectures in Japan. Services span acute and chronic medical care, rehabilitation, dementia care, elderly long-term care, and childcare, funded primarily through Japan's national health insurance and long-term care insurance systems. The group also runs home medical care, home nursing, and central kitchen meal production under HACCP-compliant cook-chill methods, employing 8,339 staff across approximately 80 facilities.
Is Towakai universal medical service a public or private company?
Towakai universal medical service is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Towakai universal medical service founded?
Towakai universal medical service was founded in 1993. It employs 1,001 to 5,000 people.
Where is Towakai universal medical service based?
Towakai universal medical service is headquartered in Tokyo, Japan, in the Asia region.
How does Towakai universal medical service make money?
Three revenue lines are on record. Medical Services (Healthcare) is the primary driver. The others are nursing Care Services and childcare Services.
Who are Towakai universal medical service's main competitors?
Emerging players on record are Message Co., Ltd. and Care Twenty One (Care21). Direct peers are Nichii Gakkan, SOMPO Care, Tsukui Corporation, Benesse Style Care, Tokushukai Medical Corporation and Medical Corporation Kousei-kai. Saiseikai (Social Welfare Organization) is listed as a broad incumbent. Asahi Kasei Corporation (Healthcare Division) is listed as an others.
Does Towakai universal medical service have an API?
No public API is recorded for Towakai universal medical service.
What industry is Towakai universal medical service in?
Towakai universal medical service's product category is Integrated Healthcare and Welfare Services. Its primary akta.pro industry code is HLADAFAB, Hospital-Based/Home Health System-Affiliated Skilled Home Health, with a secondary code of HLADADAB, Long-Term Care Nursing Homes (Custodial LTC). Its NAICS code is 6221 and its SIC code is 8060.