Banco de los Trabajadores Salvadoreños

What Banco de los Trabajadores Salvadoreños does

Banco de los Trabajadores Salvadoreños (BTS) is a cooperative financial institution incorporated and operating in El Salvador, founded on January 13, 1992 as Banco de los Trabajadores de Soyapango (BANCTSOY) and renamed in 2007 to support national coverage. The bank is domiciled in Soyapango, San Salvador, and operates as a Sociedad Cooperativa de Responsabilidad Limitada de Capital Variable, regulated by the Superintendencia del Sistema Financiero, with deposits insured by the Instituto de Garantía de Depósitos (IGD) up to US$12,054 per depositor. As of the most recent data, BTS employs 51–100 staff and operates 6 branch locations across Greater San Salvador (Soyapango headquarters, two in Apopa, Paseo General Escalón, Santo Tomás) plus the Ciudad Real branch in Santa Ana. Through its membership in the Sistema Fedecrédico cooperative network, BTS also delivers products through more than 650 shared service points via FEDE RED 365.

BTS serves Salvadoran individuals and businesses with a full-stack commercial banking offering organized into three product pillars: (1) credit products covering consumption (multidestino), housing/mortgage, microenterprise (up to $25,000), SME/MYPE, large enterprise, microcredit, and pawn loans; (2) savings and deposit products including sight accounts, programmed savings (Ahorro Seguro at 5.25% annual), term deposits, and segregated life-stage accounts for children (Ahorro Infantil), women (Crece Mujer), and pensioners (Ahorro Dorado); and (3) digital and ancillary services including VISA-network debit cards, FEDE Móvil and FEDE Banking channels, real-time interbank transfers via Transfer365, family remittances, FEDEPUNTOS loyalty, utility bill collection (colecturía) across major electricity, water, and telecom providers, and bancassurance distribution via Scotia Seguros, MAPFRE, ASESUISA, ACSA, ASSA, and Quálitas.

Revenue mechanics are dominated by net interest spread between deposit costs (0.50%–5.25% annual) and lending yields tied to a BCR reference rate of 16%, with consumption loan rates reaching ~82.87% nominal for smaller tickets and mortgage rates starting at 12.50% nominal. Secondary revenue comes from transaction fees (debit card protection $27/year, ATM withdrawals above free quota, debit card replacement, PIN reissue), loyalty interchange via FEDEPUNTOS, and commissions on insurance and bill-payment distribution. BTS has no proprietary technology platform; its core digital infrastructure — Fede Móvil, Fede Banking, FEDE RED 365, and the Transfer365 integration — is shared within the Sistema Fedecrédico ecosystem. The bank operates as part of a broader cooperative financial network rather than as a standalone retail bank, with the Sistema Fedecrédito partnership being the primary distribution and infrastructure backbone.

Name

Banco de los Trabajadores Salvadoreños

Legal name

Banco de los Trabajadores Salvadoreños S.C. DE R.L. DE C.V.

Website

https://bts.com.sv

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

Banco de los Trabajadores Salvadoreños (BTS) is a cooperative bank in El Salvador offering savings, deposits, and credit products to individuals and businesses across seven customer segments, operating 6 branches and leveraging the Sistema Fedecrédico network's 650+ shared service points.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (522130), Depository Credit Intermediation (5221), Commercial Banking (52211)

SIC

Commercial Banks, Nec (6029), Functions Related To Depository Banking, Nec (6099)

akta.pro primary industry

Cooperative Banks (Member-Owned Commercial/Retail) (FSABAEAF)

akta.pro secondary industries

Federations/Centrals & Cooperative Banking Networks (2nd-Tier Co-ops) (FSABAEAL), Digital Banking & Neobank Platforms (BPAMAFAD)

Keywords

• Retail banking services
• Consumer lending
• Savings accounts
• Microenterprise financing
• Remittance services

Headquarters

HQ city

Soyapango

HQ country

El Salvador

HQ region

Latin America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income from Credit Operations: The primary revenue stream comes from interest income on various loan products including personal loans, mortgage loans, microenterprise credits, MYPE credits, and pawn loans (crédito prendario). Interest rates vary by product and are tied to the BCR reference rate.
2. Fee and Commission Income: The bank generates revenue from various fees including account maintenance, card issuance, transaction fees, loan administration fees, and commissions on bill payment services (colecturías).
3. Deposit Taking and Interest Spread: BTS accepts deposits through savings accounts, time deposits (depósitos a plazo), and specialized savings products. The bank pays interest on deposits and earns the spread between lending and deposit rates.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels4 records

Core offering

Banco de los Trabajadores Salvadoreños (BTS) is a cooperative commercial bank that provides retail and corporate banking services in El Salvador. Its core offerings include personal and business credit lines, multiple savings and deposit products, debit cards, family remittance services, insurance, and bill-payment collection, distributed through branches, the FEDE RED 365 ATM network, FedeMóvil, and FedeBanking digital channels.

Product overview

Banco de los Trabajadores Salvadoreños (BTS) operates as a multi-product financial institution offering a unified banking platform for both individuals and businesses. The product portfolio is organized into three main pillars: (1) Credit products — covering personal/multidestino credit, housing/mortgage credit, and business credit lines for microenterprise, SME (PYME), MYPE, and large enterprise segments; (2) Savings and deposit products — including sight savings (Ahorro a la Vista), programmed savings (Ahorro Seguro), term deposits (Depósito a Plazo), and specialized accounts such as Ahorro Dorado (pensioners), Crece Mujer (women), and Ahorro Infantil (children); and (3) Digital and ancillary services — debit cards on the VISA network, the FEDE RED 365 ATM network, FEDE Banking and FEDE Móvil digital channels, family remittances, the FEDEPUNTOS loyalty program, service collection (colectucía) for utilities and merchants, insurance products, and the Transfer365 real-time interbank transfer system. All products are distributed through physical branches (5 agencies across El Salvador) and digital channels, and are backed by Sistema Fedecrédito infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Crédito Vivienda Housing credit product enabling individuals to purchase, remodel, or expand their homes. BTS finances up to 90% of the property value and includes life insurance and property damage insurance.
• Crédito Multidestino Multi-purpose personal credit covering personal expenses, debt consolidation, travel, or emergencies. Rates start from 13.00% nominal with terms up to 180 months and fiduciary guarantee.
• Crédito Hipotecario Mortgage credit for home purchase, expansion, or remodeling. Rates start from 12.50% nominal with terms up to 240 months and mortgage guarantee; BTS finances up to 90% of property value.
• Capital de Trabajo Business credit for working capital, business expansion, remodeling, purchase of fixtures, and other business needs. Targeted at SMEs and business customers.
• Crédito MYPE Credit line for micro and small businesses (MYPEs) to support business projects and growth.
• Crédito Gran Empresa Credit product for large enterprises, requiring audited financial statements, investment project documentation, and comprehensive business documentation.
• Crédito Pequeña y Mediana Empresa (PYME) Credit line for small and medium enterprises (PYMEs) with personalized advisory and flexible terms for project development.
• Crédito Microempresa Credit line dedicated to microentrepreneurs for working capital up to US$25,000, with pledge, fiduciary, or mortgage guarantee options.
• Línea Microcrédito Microcredit line for independent workers requiring working capital, with terms up to 15 years according to the borrower's work plan and credit destination.
• Ahorro a la Vista Sight savings account allowing immediate deposits and withdrawals according to the customer's needs. No minimum opening amount required; 0.50%–1.50% annual interest by balance tier.
• Tarjeta de Débito Debit card operating on the VISA network, accepted at merchants and ATMs nationally and internationally. Earns 1 FEDEPUNTO per dollar spent, with chip technology, free membership, and service payments at FEDE RED 365 ATMs.
• Depósito a Plazo Term deposit product with competitive interest rates (2.25%–5.25% annual), available for terms from 30 days to over 360 days. Can be used as collateral for automatic credit up to 90% of the deposit value. Protected by IGD up to US$12,054.
• Ahorro Seguro Programmed savings account with 5.25% annual interest rate, affordable installments, life insurance included from the first installment, and automatic loans up to 80% of the saved balance.
• Cuenta de Ahorro Dorado Savings account designed for pension recipients, allowing up to 10 free ATM withdrawals at Sistema Fedecrédido ATMs, with access to FEDE Móvil and FEDE Banking digital channels and pension deposit reception.
• Cuenta de Ahorro Crece Mujer Savings account targeted at Salvadoran women, with immediate fund availability, interest payments, and access to FEDE Banking and FEDE Móvil channels. Includes access to the 'Salud a Tu Alcance' medical program with consultations at $2.25 per month.
• Cuenta de Ahorro Infantil Children's savings account designed to promote savings culture among Salvadoran children, with access to FEDE RED 365, FEDE Banking, and FEDE Móvil electronic channels.
• Remesas Familiares Family remittance service allowing customers to receive remittances through account credit, over-the-counter collection, FEDE Banking, FEDE Móvil, and FEDE RED 365 ATMs.
• FEDEPUNTOS Loyalty program for VISA debit card holders earning 1 point per dollar spent. Points can be redeemed for cash at FEDE RED 365 ATMs or agencies, or transferred to Avianca's Lifemiles program. Points expire after 2 years.
• Colecturía de Servicios Service collection platform enabling payment of utility bills (water, electricity), telecommunications, educational institutions, insurance premiums, and various merchant services through BTS branches and ATMs.
• Seguros Insurance products distributed through partnerships with Scotia Seguros, MAPFRE, ASESUISA, ACSA, ASSA, and Quálitas, including funerary assistance and other life/property coverage bundled with savings accounts.
• Programa de Protección Tarjeta de Débito Card protection program against theft, robbery, fraud, or loss of debit card, costing US$27.00 annually (US$2.25 monthly), covering up to the total debit balance.
• Salud a Tu Alcance Medical program offered through Sistema Fedecrédido providing unlimited medical consultations in general medicine, gynecology, and pediatrics for US$2.25 per month, plus discounts at partner laboratories and other medical specialties.

Quantifiable outcome

• Loan approval within 72 hours if all requirements are met
• +2 more outcomes

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Banco Central de Reserva de El SalvadorcoreTechnology or Integration · 1 January 2026BTS is now listed in the official Transfer365 participant bank directory for real-time interbank transfers. This integration allows BTS customers to send and receive instant transfers any day, any hour without additional costs through the central bank's transfer system.
• Sistema FedecréditocoreChannel Partner/ Reseller/ DistributorBTS is part of the Sistema Fedecrédito cooperative financial network, which provides shared infrastructure including the FEDE RED 365 ATM network (650+ service points), FedeMóvil and FedeBanking digital platforms, shared card services, and collective marketing. The bank is listed under Sistema Fedecrédito in some contexts but has recently been separated in official Transfer365 listings as Banco de los Trabajadores Salvadoreños or BTS.
• Service Provider Partners (CAESS, CLESA, EEO, DEUSEM, DELSUR, ANDA, CLARO, TIGO, MOVISTAR)minorChannel Partner/ Reseller/ DistributorBTS serves as a collection agent (colecturía) for various utility companies, telecommunications providers, educational institutions, and insurance companies, allowing customers to pay bills through the bank's branches and ATMs.
• Avianca (Lifemiles)minorGTM or Marketing PartnerBTS allows customers to transfer FEDEPUNTOS to Avianca Lifemiles in blocks of 1,000 points (reflected within 5 business days), enabling air miles accumulation from everyday purchases.
• Insurance Partners (Scotia Seguros, MAPFRE, ASESUISA, ACSA, ASSA, Qualitas)minorChannel Partner/ Reseller/ DistributorBTS offers insurance products through partnerships with multiple insurers including life insurance, property insurance, and provides access to the 'Salud a Tu Alcance' health program.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Banco Agrícola: One of El Salvador's largest commercial banks, offering retail and SME banking, savings, loans, and digital channels. Directly comparable to BTS in serving Salvadoran consumers and businesses through branch and digital banking.
• Banco Cuscatlán: Salvadoran universal bank serving retail and corporate customers with deposits, loans, and digital banking. Comparable to BTS in product breadth and target segments within the same domestic market.
• Banco Hipotecario de El Salvador: Salvadoran mortgage-focused bank providing housing credit and savings products. Comparable to BTS's mortgage and housing credit lines within the same Salvadoran consumer market.
• Banco Azul (El Salvador): Salvadoran commercial bank offering consumer credit, savings, and digital banking services. Directly comparable to BTS in retail banking offerings and target customer segments within El Salvador.
• Banco Promérica El Salvador: Regional Central American bank with Salvadoran operations in retail and SME banking. Comparable to BTS in serving Salvadoran consumers and small businesses with similar product suites.
• Caja de Crédito de San Salvador: Salvadoran cooperative/credit institution within Sistema Fedecrédido offering savings, credit, and remittance services. Closely comparable to BTS as a peer cooperative within the same network serving overlapping customer segments.

Broad incumbents

• BAC Credomatic El Salvador: Large Central American bank with a strong Salvadoran franchise offering full-service retail, commercial, and digital banking. Competes with BTS across retail and SME segments but with materially larger scale and broader geographic reach.
• Banco Davivienda El Salvador: Colombian-origin bank with Salvadoran operations offering retail and commercial banking. Directly competes with BTS for retail deposits, mortgages, and SME credit.
• Scotiabank El Salvador: Canadian-owned full-service bank in El Salvador with retail, commercial, and wealth offerings. Competes directly with BTS in retail deposits, personal loans, and SME lending.

Others

• Sistema Fedecrédido: Second-tier cooperative financial network providing shared infrastructure (FedeMóvil, FedeBanking, FEDE RED 365 ATMs) to BTS and other member cooperatives. Functions as BTS's core infrastructure and channel partner rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/tubancoamigo
• Instagraminstagram.com/bts_sv_oficial?igshid=YmMyMTA2M2Y=
• TikToktiktok.com/@tubancoamigo?_t=ZM-8xj3wBt4PBw&_r=1

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Banco de los Trabajadores Salvadoreños