What Workforce Solutions Borderplex does

Workforce Solutions Borderplex (WSB) is one of 28 public workforce development boards designated by the Texas Workforce Commission, operating as a nonprofit organization that has served the six-county Borderplex region of far West Texas (Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, and Presidio) since 1998. Headquartered at 304 Texas Ave. in El Paso's Blue Flame Building and staffed by 251–500 employees, WSB delivers free workforce development services to job seekers, small businesses, military service members and veterans, youth, TANF and SNAP recipients, migrants and seasonal farmworkers, people with disabilities, and working families needing childcare support. Service delivery is distributed across six physical job centers (North Loop, Northeast, the Fort Bliss Military Affiliated Satellite Center on Custer Rd., the downtown Main Library, Presidio, and Alpine), plus a Power Partner Network of community organizations (Kennedy Communities, Horizon EDC, Chayo Apodaca Community Center, EP County Housing Authority, Amistad, Project ARRIBA) and a Spanish-language portal at elworkforce.com.

The portfolio is organized into named programs: Business Solutions (employer recruitment, upskilling, business digital transformation); NextForce (youth career counseling for ages 16–24); CareForce (childcare coordination, scholarships, and a provider directory); Joint TaskForce (active-duty, veteran, and spouse transition support, including Pathways for Heroes with up to $10,000 per participant); the Migrant & Seasonal Farmworkers Program; SNAP and TANF orientation; SNAP E&T services; specialty training in CDL, welding, HVAC, electrical apprenticeships, and drone operation; and Hot Jobs, an annual list of living-wage occupations ($17.97+/hr for FY2026) with 20+ annual openings and 10%+ growth. NEWForce, launched September 30, 2025 with $2M in apprenticeship funding, targets 200 workers in healthcare, IT, and manufacturing, and a 16-week SuperCity AI apprenticeship using OpenAI and Anthropic tools began in late November 2025. Underlying technology is a workforce management and case management system for job matching, eligibility determination (TWC compliant), and outcomes reporting; no proprietary software, patents, or AI models are disclosed, and differentiation rests on regulatory standing, regional presence, and partner integration rather than on technology.

Revenue is derived almost entirely from government grants and formula funding: U.S. Department of Labor WIOA Formula Grants, Wagner-Peyser Act funding, Texas Workforce Commission formula allocations, HHS TANF, and the Child Care Development Fund, supplemented by earmarked federal awards (over $1.5M from DOL for Fort Bliss services, $2M for NEWForce) and partner-originated work such as the El Paso County childcare feasibility study and downtown facility lease. Services are provided at no cost to job seekers or employers. The business model is therefore managed-services/government-administering rather than commercial: free direct-to-consumer service delivery through physical centers and partners, with throughput of approximately $67.3M recently directed into the region, 7,665 candidates connected to careers, and 5,201 small businesses supported.

Name

Workforce Solutions Borderplex

Legal name

Workforce Solutions Borderplex

Website

https://borderplexjobs.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

Workforce Solutions Borderplex is a public nonprofit workforce development board serving six West Texas counties. It provides free career counseling, training, apprenticeships, childcare coordination, and military transition services to job seekers and employers, funded by Texas Workforce Commission grants.

Ownership category

akta.pro rank

Product category

Workforce Development Services

NAICS

Employment Services (5613), Employment Placement Agencies (561311), Educational Services (611), Vocational Rehabilitation Services (6243)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

Public Workforce Development Programs (WIOA/One-Stop Career Centers) (EDAAAOAA)

akta.pro secondary industries

Dislocated Worker & Rapid Response / Reemployment Programs (EDAAAOAF), Workforce & Career Transition Noncredit Programs (EDAAAEAC)

Keywords

• Workforce development services
• Job placement assistance
• Career counseling programs
• Employer recruitment services
• Childcare coordination

Headquarters

HQ city

El Paso

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government Grants and Federal Funding: Primary revenue from Department of Labor/ETA WIOA Formula Grants, Wagner-Peyser, Texas Workforce Commission formula funding, and Department of Health and Human Services TANF and Child Care Development Fund. Additional non-formula funding from strategic partners. Services provided free to customers through these grant-funded programs.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Workforce Solutions Borderplex is the public workforce development board for the six-county Borderplex region of far West Texas, operating free career counseling, job placement, skills training, and employer recruitment services for job seekers and businesses. Services are funded through federal and state grants and delivered through physical job centers, a Power Partner community network, and specialized programs for youth, military-affiliated individuals, migrant farmworkers, and childcare coordination.

Product overview

Workforce Solutions Borderplex (WSB) operates as a central workforce development agency serving the six-county Borderplex region of far West Texas. The organization offers a comprehensive suite of services through distinct programs: Business Solutions helps small businesses with recruitment and upskilling; NextForce supports youth career development; CareForce provides childcare coordination for working families; Joint TaskForce assists military members and veterans with career transitions; and the Migrant & Seasonal Farmworkers Program offers specialized employment services. Additional offerings include Hot Jobs (regional demand occupation listings), SNAP and TANF orientation programs, Texas 2-1-1 resource referral, and the Power Partner Network of collaborative partner organizations. The portfolio also includes specialized training programs in CDL, welding, HVAC, electrical apprenticeships, and drone operation.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Solutions Workforce services for small and mid-sized employers that help identify, attract, and train new candidates through upskilling programs, digital transformations, and support for employing individuals with disabilities. Delivered free of charge across the six-county Borderplex region.
• NextForce Youth career counseling program providing workshops, education assistance, internship placement, and career navigation for teens and young adults aged 16-24 to prepare them for future careers.
• CareForce Childcare coordination service connecting working parents to approved providers and child care scholarships, with a child care provider directory, resource libraries, and digital solutions for CCS providers.
• Joint TaskForce Career transition support program for active duty service members, veterans, and their spouses, providing skills training, certifications (CDL, welding, HVAC, electrical apprenticeships), and job placement assistance.
• Pathways for Heroes Veterans training program offering tuition and certification funding for programs under 6 months (CompTIA IT, CDL, Medical Assistant), work-based learning, and support services up to $10,000 per participant funded by the U.S. Department of Labor.
• Migrant & Seasonal Farmworkers Program Priority services for migrant and seasonal farmworkers including free training, education, coaching, job placement, and support services such as childcare assistance and unemployment insurance navigation.
• Hot Jobs Annual list identifying high-demand occupations in the Borderplex region that pay a living wage of $17.97 or higher (FY 2026), offer 20+ annual openings, and show 10%+ growth, helping job seekers target training and employment.
• SNAP Orientation Orientation program for SNAP Employment & Training participants fulfilling requirements for receiving SNAP benefits, with employment services and job training components.
• TANF Orientation Orientation program for TANF (Temporary Assistance for Needy Families) recipients fulfilling requirements for receiving TANF benefits, providing employment services and job training.
• NEWForce Apprenticeships Apprenticeship program announced with $2 million investment to train 200 local workers in Healthcare, IT, Manufacturing, and other industries through funded apprenticeship pathways.
• AI Apprenticeship Program (SuperCity AI partnership) 16-week AI apprenticeship program training local workforce in AI tools (OpenAI and Anthropic) through partnership with SuperCity AI, with initial plan to hire 10 participants and expansion to other cities focused on local-government AI applications.

Quantifiable outcome

• 7,665 candidates connected to new careers
• +3 more outcomes

Named customers3 records

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core, minor and major.

• SuperCity AIcoreStrategic or Co-development Partner · 26 November 2025SuperCity AI, an Austin-based company, partnered with Workforce Solutions Borderplex to launch an AI apprenticeship program in El Paso. The 16-week program trains local workforce using AI tools from OpenAI and Anthropic, with initial plans to hire 10 participants with funding from Workforce Solutions, with expansion plans to other cities focusing on local government-related AI applications.
• University of Texas at El Paso (UTEP)coreStrategic or Co-development PartnerPartnership for student internship programs. UTEP and WSB received grants to place more students at competitive internships earning $20 per hour for real-world work experience.
• Fort Bliss Military BasecoreStrategic or Co-development PartnerMilitary installation with dedicated Workforce Solutions Borderplex satellite center (Building 725, Custer Rd.) providing services to active duty service members within 180 days of ETS/retirement and veterans within 48 months of separation.
• Meta (Facebook-Parent)minorGTM or Marketing PartnerMeta's America's Workforce Academy (AWA) program connects with local workforce development boards including Workforce Solutions Borderplex for regional workforce training in AI infrastructure construction and maintenance.
• Power Partner NetworkcoreChannel Partner/ Reseller/ DistributorNetwork of partner organizations providing distributed workforce services including Kennedy Communities (HOME), Horizon EDC, Chayo Apodaca Community Center, EP County Housing Authority, Amistad, and Project ARRIBA. Partners share the goal of self-sufficiency through employment with individualized career navigator support.
• Texas Health and Human Services CommissionmajorChannel Partner/ Reseller/ DistributorPartnership with 2-1-1 Texas program, a free anonymous social service hotline available 24/7, providing referrals to workforce services across the state.
• Texas Workforce CommissioncoreOthersPrimary regulatory and funding partner. WSB is one of 28 public workforce development boards in Texas, funded through TWC formula grants and monitored for 21 performance measures.
• El Paso CountycoreStrategic or Co-development PartnerEl Paso County contracted WSB to conduct childcare feasibility study for downtown area. County agreed to lease county-owned building at 501 E. 1st Ave for downtown childcare facility to be operated by third party.
• Department of LaborcoreOthersPrimary federal funder for workforce development programs. Funded Pathways for Heroes program with up to $10,000 per participant and provided over $1.5M for Fort Bliss service member employment services.
• El Paso Chamber of CommercemajorStrategic or Co-development PartnerAnnual State of the Workforce event partnership. Joint hosting of key gathering for business leaders, policymakers, and community members focused on workforce landscape.
• Federal Reserve Bank of DallasminorOthersCEO Leila Melendez serves as Chair of the Board of Directors of the Federal Reserve Bank of Dallas Board of Directors El Paso Branch.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Workforce Solutions Capital Area (Austin): Another of the 28 Texas public workforce development boards under the Texas Workforce Commission. Provides directly comparable WIOA-funded job placement, training, and employer services in the Austin metro area with a similar mix of programs (NextForce-equivalent youth, military transition, childcare coordination).
• Workforce Solutions Panhandle: Texas Workforce Commission-designated workforce development board serving the Texas Panhandle. Operates under the same WIOA/TWC framework as WSB with comparable services to job seekers, employers, veterans, and dislocated workers.
• Workforce Solutions for North Texas: Texas public workforce development board covering multiple North Texas counties. Directly comparable in mission, structure, and funding sources as one of the 28 TWC-designated boards, with similar employer engagement and job seeker programs.

Regional players

• Employ Milwaukee: Wisconsin's designated workforce development board for the Milwaukee area. Operates under the same WIOA framework as WSB with comparable employer and job seeker programs, but serves a different geography with a distinct industrial mix.
• Workforce Council Seattle-King County: Pacific Northwest public workforce development board with similar WIOA-funded programs (job placement, employer services, training). Functions as a structural peer to WSB in mission and federal funding dependency, though serving a different regional economy.

Broad incumbents

• CareerSource Florida: Statewide workforce development network operating under the Workforce Innovation and Opportunity Act, with a much larger multi-region footprint than WSB but the same federal funding structure and WIOA performance accountability framework.
• MAXIMUS Workforce Services: Large government services contractor with a dedicated Workforce Services segment delivering WIOA programs, TANF employment services, and case management. Competes for the same federal/state contracts and shares WSB's performance-measure accountability model.
• Equus Workforce Solutions (formerly ResCare): Private-sector contractor that operates workforce development programs on behalf of public agencies in many states. Competes for the same DOL and state contracts that fund WSB, and offers comparable job seeker, employer, and training services through outsourced models.
• ManpowerGroup: Global staffing and workforce solutions company operating across the same employer-customer base that WSB serves, but using a private, fee-based placement model. Represents the commercial labor-market alternative that WSB's free services compete against.
• Goodwill Industries International: Non-profit operator of workforce development programs nationally, including job training, placement, and reentry services. Operates Mission Services programs funded through similar federal workforce streams and serves overlapping populations including people with disabilities and veterans.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/WorkforceUpperRio
• Xx.com/borderplexjobs
• Facebookfacebook.com/workforcesolutionsborderplex

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workforce Solutions Borderplex