One Call
One Call is a Jacksonville, Florida-based technology-enabled care management platform coordinating ancillary services — diagnostics, physical medicine, transportation, dental, DME, language, and home health — for the U.S. workers' compensation industry, serving employers, payers, physicians, and provider networks.
- Company typePrivate
- Founded1985
- HeadquartersJacksonville, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What One Call does
One Call is a Jacksonville, Florida-based technology-enabled care management platform founded in 1985 that serves the U.S. workers' compensation industry. The company coordinates nine ancillary care service categories for injured workers — Dental, Diagnostics, Durable Medical Equipment, Home Health & Complex Care, Language Services, Physical Medicine, Prosthetics & Orthotics, and Transportation — alongside its proprietary OneSight Analytics module. Its customer base spans five stakeholder types: employers (including self-insured employers), payers (insurers, third-party administrators, claims payers), physicians, provider networks, and injured workers themselves, with relationships driven by an enterprise B2B field-sales motion, a customer portal, and the MyEasyReferral referral network.
Underlying the service offering is a connected platform that integrates care coordination, clinical workflows, data exchange, and payment processing. With the April 2026 acquisition of Data Dimensions — an EDI clearinghouse and workflow automation provider previously held by Thompson Street Capital Partners — One Call extended its infrastructure to include real-time digital data exchange and end-to-end connectivity across the claims lifecycle. Bryan Doyle, Data Dimensions' former CEO, transitioned to Chief Business Officer of the combined organization, which now spans healthcare, insurance, and government markets in addition to its core workers' compensation franchise.
Revenue is generated through enterprise B2B contracts on a quote-based, recurring care-management model, with specific pricing not publicly disclosed. The company employs between 1,001 and 5,000 people, operates from a single U.S. headquarters, and distributes its services through direct enterprise sales, web-based portal access, and the MyEasyReferral referral acquisition channel.
One Call firmographics
Firmographics- Name
- One Call
- Legal name
- One Call
- Website
- https://onecallmedical.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- One Call is a Jacksonville, Florida-based technology-enabled care management platform coordinating ancillary services — diagnostics, physical medicine, transportation, dental, DME, language, and home health — for the U.S. workers' compensation industry, serving employers, payers, physicians, and provider networks.
- Ownership category
- akta.pro rank
One Call industry classification
Industry- Product category
- Workers' Compensation Care Management
- NAICS
- Telephone Call Centers (56142), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)
- SIC
- Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC)
- akta.pro secondary industry
- Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)
Keywords
Where One Call is headquartered
LocationHeadquarters
- HQ city
- Jacksonville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
One Call business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Care Management Services: One Call generates revenue by providing technology-enabled care management services to the workers' compensation industry, coordinating ancillary care services including dental, diagnostics, physical medicine, transportation, language services, and durable medical equipment for injured workers
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
One Call product offering
Product offeringCore offering
One Call is a technology-enabled care management platform for the workers' compensation industry, coordinating ancillary care services such as dental, diagnostics, durable medical equipment, home health and complex care, language services, physical medicine, prosthetics and orthotics, and transportation for injured workers. The company unifies these service solutions with data, analytics, and automation capabilities, and following its April 2026 acquisition of Data Dimensions it also integrates EDI clearinghouse, digitization, and payment capabilities.
Product overview
One Call is a technology-enabled care management platform for the workers' compensation industry, operating as a single unified platform that unifies ancillary care services. The platform integrates nine core service solutions (Dental, Diagnostics, Durable Medical Equipment, Home Health & Complex Care, Language Services, Physical Medicine, Prosthetics & Orthotics, and Transportation) alongside OneSight™ Analytics for data and analytics capabilities. Following the April 2026 acquisition of Data Dimensions, the platform now also incorporates clearinghouse, EDI, digitization, and workflow automation capabilities, enabling end-to-end integration of care coordination, clinical workflows, data exchange, and payments across the workers' compensation ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- OneSight™ Analytics: Analytics solution offering data-driven insights for the workers' compensation industry.
Products and services
- Dental
Quantifiable outcome
- Replaces disconnected workflows and manual processes with real-time digital data exchange
- +1 more outcomes
Companies that use One Call
Customer profileSegments5 records
Ideal customer profiles4 records
One Call technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
One Call partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Data DimensionscoreOne Call acquired Data Dimensions, an EDI clearinghouse and technology services provider for healthcare, insurance, and government markets. Data Dimensions, founded in 1982 and previously a portfolio company of Thompson Street Capital Partners, brings clearinghouse, digitization, and workflow capabilities that integrate with One Call's platform. Upon closing (completed April 2026), Data Dimensions' employees and leadership, including Bryan Doyle transitioning to Chief Business Officer, joined the combined organization.
Scale indicators1 record
Recent moves4 records
Expansion highlights4 records
One Call competitors and assessment
Company assessmentBroad incumbents
- Sedgwick Claims Management Services: Large global claims management and managed care firm serving workers' comp, auto, disability, and liability lines. Overlaps with One Call in workers' comp care coordination but at much broader scale and scope.
- Optum Workers' Compensation and Auto No-Fault (formerly Coventry): Optum division providing workers' compensation care management, networks, and pharmacy services. A scaled incumbent competitor leveraging UnitedHealth's data and platform assets.
Direct peers
- MedRisk: Specialty managed care organization focused on physical therapy and diagnostic services for the workers' compensation industry. Directly comparable to One Call's Physical Medicine service line and competes in the same payer relationships.
- Genex Services: Workers' compensation medical management and care coordination provider, now part of Mitchell. Competes head-to-head with One Call in coordinating ancillary care for injured workers, including case management and provider networks.
- CorVel Corporation: Public, nationally recognized managed care company providing workers' compensation claims management, PPO networks, and ancillary care coordination. The closest direct competitor to One Call given overlapping service breadth and shared workers' comp focus.
- Mitchell International (Enlyte): Provider of workers' comp and auto claims management technology, networks, and medical management. Directly comparable to One Call across the integrated claims lifecycle, and the parent of Genex Services.
- Concentra (Select Medical): Occupational health and urgent care provider operating employer-focused clinics. Comparable in its workers' comp focus and employer relationships, though Concentra emphasizes in-clinic delivery while One Call orchestrates ancillary services.
Emerging players
- Bardavon Health Innovations: Workers' compensation-focused physical therapy network and care management provider. Comparable to One Call's Physical Medicine service line and a focused competitor in the PT/PT-adjacent ancillary space.
- Airrosti Remote Recovery: Outcomes-focused musculoskeletal and injury care provider with employer and payer partnerships. Partial overlap with One Call's physical medicine offerings and a potential competitive threat at the service-line level.
Regional players
- Helios (formerly Align Networks): Workers' compensation specialty care and provider network operator. Comparable business model in care coordination, with regional focus in select US markets where it competes directly with One Call's networks.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights5 records
Customer concentration
One Call social profiles
Digital presenceOne Call financial estimates
Financial estimateRevenue estimate
Valuation estimate
One Call leadership team
Management profileNumber of profiles
Profiles1 record
One Call funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
One Call M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about One Call
What does One Call do?
One Call is a technology-enabled care management platform for the workers' compensation industry, coordinating ancillary care services such as dental, diagnostics, durable medical equipment, home health and complex care, language services, physical medicine, prosthetics and orthotics, and transportation for injured workers. The company unifies these service solutions with data, analytics, and automation capabilities, and following its April 2026 acquisition of Data Dimensions it also integrates EDI clearinghouse, digitization, and payment capabilities.
Is One Call a public or private company?
One Call is a private company. It is classified as unknown and is currently operating.
When was One Call founded?
One Call was founded in 1985. It employs 1,001 to 5,000 people.
Where is One Call based?
One Call is headquartered in Jacksonville, United States, in the North America region.
How does One Call make money?
One revenue line is on record: care Management Services.
Who are One Call's main competitors?
Broad incumbents on record are Sedgwick Claims Management Services and Optum Workers' Compensation and Auto No-Fault (formerly Coventry). Direct peers are MedRisk, Genex Services, CorVel Corporation, Mitchell International (Enlyte) and Concentra (Select Medical). Emerging players are Bardavon Health Innovations and Airrosti Remote Recovery. Helios (formerly Align Networks) is listed as a regional player.
Does One Call have an API?
No public API is recorded for One Call.
What industry is One Call in?
One Call's product category is Workers' Compensation Care Management. Its primary akta.pro industry code is HLACAEAC, Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat), with a secondary code of BPAMAHAH, Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing). Its NAICS code is 56142 and its SIC code is 8000.