National Park Medical Center

What National Park Medical Center does

National Park Medical Center is a 166-bed, full-service community hospital located at 1910 Malvern Avenue in Hot Springs, Arkansas, founded in 1954 and operating as a private, for-profit facility. It is part of the Lifepoint Health family of hospitals and serves the Hot Springs and Central Arkansas region. The hospital provides a comprehensive range of inpatient and outpatient services including a 24/7 Emergency Department, the Heart and Vascular Center of Central Arkansas (offering cardiovascular and thoracic surgery, bypass, valve repair/replacement, and endovascular procedures), Diagnostic Imaging, Orthopedics (Bone and Joint Institute), Maternity, Diabetes Care, Digestive Health, Breast Health, Urology, and Rehabilitation. NPMC holds Chest Pain Center accreditation from the American College of Cardiology and operates a TeleServices platform spanning TeleStroke, teleNeurology, teleSANE, telePsychiatry, and Virtual Nursing that connects patients with specialists nationwide.

Its technology stack centers on clinical infrastructure for advanced cardiovascular and surgical procedures, supported by telehealth connectivity and patient-facing digital tools including a Patient Portal (records, appointments, messaging, bill pay) and a Cost Estimator that provides CMS-compliant price transparency. A new 16-bed adult Behavioral Health Unit is opening in phases starting June 2026 to address a community gap following the transition of local provider Levi Hospital.

Its business model is direct-to-consumer patient care services, with revenue generated from inpatient and outpatient clinical services billed on a fee-for-service unit-pricing basis through insurance, Medicare/Medicaid, and self-pay. GTM is anchored in community reputation (60+ years), physician referrals, the 24/7 Emergency Department as a natural patient acquisition channel, and a Find a Doctor search tool that drives scheduled appointment flow. Customer segments are horizontal across use cases: general patients, cardiovascular patients, maternity patients, orthopedic patients, and behavioral health patients, all served within the Hot Springs and Central Arkansas catchment area.

Name

National Park Medical Center

Legal name

National Park Medical Center

Website

https://nationalparkmedical.com

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

501–1,000 employees

Short description

National Park Medical Center is a 166-bed full-service community hospital in Hot Springs, Arkansas, providing inpatient and outpatient care including cardiac surgery, emergency services, orthopedics, maternity, and behavioral health, operating under the Lifepoint Health network.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), Outpatient Care Centers (6214)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Acute hospital care
• Cardiovascular surgery
• Emergency medical services
• Behavioral health inpatient
• Telehealth specialty care

Headquarters

HQ city

Hot Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient Care Services: Revenue generated from providing inpatient and outpatient medical services including emergency care, surgical procedures, diagnostic imaging, and specialty services such as cardiology, orthopedics, and behavioral health

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

National Park Medical Center is a 166-bed, full-service community hospital in Hot Springs, Arkansas, providing a comprehensive range of inpatient and outpatient medical services. The hospital operates specialized departments including the Heart and Vascular Center of Central Arkansas, 24/7 Emergency Department, Behavioral Health Unit, Orthopedic Services (Bone and Joint Institute), Maternity Center, Diagnostic Imaging, and TeleServices (teleStroke, teleNeurology, teleSANE, telePsychiatry, Virtual Nursing). It is part of the Lifepoint Health family of hospitals.

Product overview

National Park Medical Center is a hospital providing a comprehensive range of inpatient and outpatient medical services. The hospital operates as a unified facility offering specialized departments including the Heart and Vascular Center, Emergency Department, TeleServices (virtual healthcare), Orthopedic Services, Behavioral Health Unit, Diagnostic Imaging, and various other clinical services. Patient-facing digital services include a Patient Portal for health management and a Cost Estimator tool. The hospital is part of the Lifepoint Health family of hospitals.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department 24/7 emergency room services featuring state-of-the-art equipment and an efficient patient intake process designed to create the best possible patient, physician and employee experience and outcome for the Hot Springs and Central Arkansas community.
• Heart and Vascular Center Cardiovascular and thoracic surgery services including bypass surgeries, heart valve repairs and replacements, minimally invasive and open aortic aneurysm repairs, and endovascular procedures. Home to the Heart and Vascular Center of Central Arkansas and accredited as a Nationally Recognized Chest Pain Center by the American College of Cardiology.
• Cardiology Diagnostic and interventional cardiology services for heart conditions.
• TeleServices Virtual healthcare services including TeleStroke, teleNeurology, teleSANE, telePsychiatry, and Virtual Nursing that connect patients to immediate care from providers across the nation.
• Behavioral Health Unit Inpatient psychiatric services with a new adult behavioral health unit featuring 16 beds (12 available initially) to address the need for behavioral health services in the greater Hot Springs area.
• Orthopedic Services (Bone and Joint Institute) Comprehensive orthopedic care including total joint replacement, reconstructive surgery, knee and hip surgery, arthritis treatment, arthroscopic surgery, and general orthopedics.
• Diagnostic Imaging Advanced imaging services for diagnosis and interventional radiology procedures.
• Maternity Center (Labor & Delivery) Obstetric services including labor and delivery care for expectant mothers and families.
• Breast Health Specialized services for breast health screening, diagnosis, and treatment.
• Diabetes Care Comprehensive diabetes management and care services.
• Digestive Health Services for digestive system conditions and gastrointestinal health.
• Low-Dose CT Lung Cancer Screening Advanced low-dose CT screening for early detection of lung cancer.
• Outpatient Surgery Center Surgical procedures performed on an outpatient basis.
• Rehabilitation Center Physical and rehabilitation services for patient recovery.
• Urology Urology services including treatment from Dr. Seth Hollenbach, MD from Triple Crown Urology.
• Patient Portal Secure online portal for patients to manage their health, review test results, manage appointments, message doctors, renew prescriptions, and pay bills.
• Cost Estimator Online tool for estimating out-of-pocket costs for hospital services, supporting price transparency required by CMS.
• Email a Patient Service allowing friends and family to send email messages to patients at the hospital, which are printed and hand-delivered.

Quantifiable outcome

• 12 beds operational in new behavioral health unit (of 16 total), addressing community need following transition of local behavioral health provider Levi Hospital to community health foundation

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Lifepoint HealthcoreStrategic or Co-development PartnerNational Park Medical Center is proud to be a part of the Lifepoint Health family of hospitals. Lifepoint Health is a leading healthcare company that operates hospitals and other healthcare facilities across the United States, providing strategic oversight, operational support, and resources to member hospitals.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• HCA Healthcare: Largest U.S. for-profit hospital operator with broad geographic reach; competes for patients, physicians, and commercial payer contracts in many of the same regional markets as NPMC and represents the ceiling case for community-hospital portfolio scale.
• Universal Health Services: Major for-profit hospital operator with a meaningful acute care community-hospital portfolio, providing comparable scale, capital structure, and service-line strategy benchmarks relative to NPMC's Lifepoint-backed model.
• Ardent Health Partners: Publicly traded operator of regional acute care hospitals with a community-hospital focus analogous to Lifepoint Health's portfolio strategy, providing a broader-market comparable for valuation, scale, and service-line economics.
• Tenet Healthcare: Diversified for-profit hospital operator with a portfolio of community and specialty hospitals; competes with NPMC for specialist physicians and acute care referrals in overlapping regional markets.

Direct peers

• Lake Cumberland Regional Hospital: Sister Lifepoint Health community hospital of comparable scale, offering similar full-service acute care in a non-urban market — the most direct operational and strategic comparable within the same parent portfolio.
• Clark Memorial Health: Lifepoint Health-affiliated regional hospital offering comparable acute care, emergency, and specialty services, useful as a same-portfolio benchmark for community-hospital operating performance.
• CHI St. Vincent Hot Springs: CommonSpirit Health-affiliated acute care hospital located in Hot Springs, Arkansas, directly competing with NPMC for the same patient population, physicians, and payer contracts in the local market.
• Georgetown Community Hospital: Lifepoint Health community hospital with comparable scale and service-line breadth in a regional market, offering a directly comparable operational and strategic profile within the parent system.
• Baptist Health Arkansas: Regional not-for-profit health system operating multiple hospitals across Arkansas including facilities that overlap NPMC's Central Arkansas service area, competing on primary care, specialty, and emergency services.
• Havasu Regional Medical Center: Lifepoint Health community hospital of similar bed count and service mix in a regional market, providing a same-system operational comparable for staffing, service-line, and capital deployment benchmarks.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Park Medical Center