West Holt Medical Services

What West Holt Medical Services does

West Holt Medical Services is a non-profit, community-owned rural healthcare system anchored by West Holt Memorial Hospital, a 17-bed Critical Access Hospital and Nebraska Level 4 Trauma Center located in Atkinson, Nebraska. Founded in 1977, the system delivers a full continuum of care including 24/7 emergency and trauma services, inpatient and outpatient hospital care, primary care through the West Holt Medical Clinic, eight rotating specialty clinic lines (cardiology, OB/GYN, podiatry, behavioral health, diabetes education, ENT/nerve pain, general surgery, and endoscopy), therapy services, diagnostic radiology and laboratory, an on-site retail pharmacy, and a Mobile Medical Clinic that extends services to outlying communities.

Underlying technology is conventional healthcare IT — a MyCareCorner patient portal, WinRx online prescription refills, Clara Price cost-estimator for price transparency, Stratus language interpreting, and Avera eEmergency HD video telemedicine that gives the rural ED 24/7 access to board-certified emergency physicians. Specialty procedural capabilities include ultrasound-guided carpal tunnel release and FDA-approved chronic migraine Botox, and the hospital uses AccuVein AV400 infrared vein illumination. The 2018-launched $3.9 million renovation adds a new specialty clinic, a surgical suite, and a renovated laboratory, indicating ongoing investment in surgical and outpatient capacity.

WHMS is governed by a community board of directors and a separate Foundation board, with no parent company or private equity ownership. Revenue is generated from patient fees, insurance reimbursements (CAH cost-based Medicare plus a broad commercial payer mix including Aetna, BCBS NE, Medica, United, Molina, Nebraska Total Care, WellCare, and VA Community Care), and a sliding-fee/charity care policy aligned with Federal Poverty Guidelines. The system served approximately 14,680 patients in a recent fiscal year and runs on a community-supported, fee-for-service model rather than subscription or value-based contracts.

Name

West Holt Medical Services

Legal name

West Holt Memorial Hospital

Website

https://westholtmed.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

West Holt Medical Services is a non-profit, community-owned 17-bed Critical Access Hospital in Atkinson, Nebraska, operating a Level 4 Trauma Center alongside primary care, eight specialty clinics, retail pharmacy, therapy, and a Mobile Medical Clinic serving rural North Central Nebraska.

Ownership category

akta.pro rank

Headquarters

HQ city

Atkinson

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Others

Revenue model

1. Patient Care Services: Fee-for-service healthcare delivery including hospital inpatient/outpatient services, primary care visits, specialty clinic consultations, emergency department visits, diagnostic services, and retail pharmacy prescriptions. Revenue generated through patient payments, insurance reimbursements, and government healthcare programs.
2. Sliding Fee / Financial Assistance: Provides discounted essential services based on family size and income using Federal Poverty Guidelines. This represents both a community benefit and revenue optimization through charity care policies.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

West Holt Medical Services operates West Holt Memorial Hospital, a 17-bed critical access hospital with Level 4 Trauma Center designation in Atkinson, Nebraska, delivering 24/7 emergency, inpatient, and outpatient care. The system provides primary care through the West Holt Medical Clinic, eight specialty clinics (cardiology, behavioral health, diabetes education, ENT/nerve pain, endoscopy, general surgery, OB/GYN, and podiatry), diagnostic imaging, laboratory, retail pharmacy, therapy services, and a mobile medical clinic serving North Central Nebraska communities.

Product overview

West Holt Medical Services is a rural healthcare system providing comprehensive medical services to North Central Nebraska communities. The organization operates as a platform of integrated services centered around West Holt Memorial Hospital, a Level 4 Trauma Center critical access hospital. The service portfolio includes primary care through the West Holt Medical Clinic, multiple specialty clinics (Cardiology, Behavioral Health, Diabetes Education, ENT/Nerve Pain, Endoscopy, General Surgery, OB/GYN, and Podiatry), diagnostic services (Radiology, Allergy Testing), therapy services, retail pharmacy, and emergency/trauma care. Additionally, the organization provides innovative access services including a Mobile Medical Clinic and specialized treatments such as Chronic Migraine Botox and Ultrasound Guided Carpal Tunnel procedures. The system also offers patient engagement tools including an online patient portal, prescription refill services, and price transparency tools.

Differentiator

Problem solved

Functional benefit

Products and services

• West Holt Memorial Hospital 17-bed critical access hospital providing 24/7 emergency and trauma services with Level 4 Trauma Center designation, inpatient care, and connection to Avera eEmergency tele-emergency physicians.
• Primary Care Clinic (West Holt Medical Clinic) Family healthcare services for newborn through adult patients, including pediatric, adolescent, and geriatric care at 405 West Pearl Street, Atkinson.
• Emergency & Trauma Services
• Cardiology Services
• Behavioral Health Services Mental health services for anxiety, depression, insomnia, chronic pain, trauma, mental health conditions, adverse childhood experiences, and ADD/ADHD.
• Diabetes Education Diabetes education, care, and weight management services provided monthly by certified diabetic educators.
• Ear, Nose, Throat & Nerve Pain Services ENT care and peripheral nerve surgery services including ear tubes, eustachian tube dilation, balloon sinus surgery, microsurgery, and nerve surgery for neuropathy pain.
• Endoscopy Services
• General Surgery Services Board-certified general surgery services including minimally invasive surgery on conditions involving the digestive tract, abdomen, skin, endocrine system, and upper/lower endoscopy.
• OB/GYN Services Obstetrics and gynecology services including pregnancy management, childbirth, and treatment of diseases of the female reproductive system.
• Podiatry Services Foot and ankle care including surgery, diabetic shoes, nail care, sports injuries, orthotics, wound care, foot deformities, ankle replacements, and pediatrics.
• Therapy Services Physical and rehabilitation therapy services at 406 West Neely Street, Atkinson.
• Retail Pharmacy (West Holt Pharmacy) On-site retail pharmacy at 313 West Pearl Street with prescription refill services available online (WinRx) and by phone.
• Radiology Services Diagnostic imaging services including X-ray, ultrasound, and other imaging modalities.
• Mobile Medical Clinic Mobile clinic with onboard exam room, waiting room, and wheelchair lift, traveling to Chambers Legion Hall and available for vaccine clinics and health fairs.
• Chronic Migraine Botox Treatment FDA-approved Botox injections for chronic migraines administered as shallow injections in neck and head muscles.
• Allergy Testing Rural Nebraska-specific allergy testing panel covering allergens found in homes, farms, and pastures not tested in larger cities.
• Ultrasound Guided Carpal Tunnel Treatment Minimally invasive ultrasound-guided procedure for carpal tunnel treatment.
• Healthcare Scholarship Program Scholarships awarded by the West Holt Medical Services Foundation (including the Dolores Batenhorst Keating Scholarship) to students pursuing medical or allied-health degrees, with the intent that recipients return to the area for employment.

Quantifiable outcome

• 14,680 patients served through services in a recent fiscal year
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Faith Regional Physician ServicescoreStrategic or Co-development PartnerMultiple physicians from Faith Regional Physician Services provide specialty services at West Holt Medical Services including cardiology, general surgery, podiatry, and other specialties. Dr. Nicholas Boyle, Dr. Zackary Gangwer, and other providers deliver services at WHMS specialty clinics.
• Avera eEmergencycoreTechnology or Integration24/7 interactive high-definition video and audio system providing immediate access to board-certified emergency physicians and nurses. Activated at the touch of a button by WHMS staff for complex emergency cases, medical direction, diagnostic ordering, and transfer arrangements.
• Nebraska Community FoundationcoreStrategic or Co-development PartnerManages the WHMS Endowed Fund as a permanent fund where assets are invested to generate ongoing income for healthcare services. The Dolores Batenhorst Keating Scholarship endowment fund is managed through NCF with a current balance of $61,599.26 and goal of $100,000.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Avera St. Anthony's Hospital: Avera-affiliated Critical Access Hospital in O'Neill, Nebraska — geographically close to West Holt with a similar rural CAH service mix, including emergency, inpatient, and visiting specialty services. Direct comparable in scale and rural Nebraska operating model.
• Antelope Memorial Hospital: Critical Access Hospital in Neligh, Nebraska offering comparable rural inpatient, emergency, clinic, and specialty services. Direct peer in size, service mix, and Nebraska rural operating environment.
• Howard County Medical Center: Critical Access Hospital in St. Paul, Nebraska with a similar rural Nebraska footprint, primary care clinic, and visiting-specialist model. Directly comparable scale and service portfolio.
• Tri Valley Health System: Critical Access Health System in Cambridge, Nebraska providing hospital, clinic, and specialty services to a similar rural Nebraska service area. Directly comparable in CAH designation and service breadth.
• Boone County Health Center: Critical Access Hospital in Albion, Nebraska offering hospital, clinic, and specialty services to a rural Nebraska service area of similar size and demographics. Directly comparable in CAH operations, scale, and community-based service model.

Broad incumbents

• Faith Regional Health Services: Mid-size regional health system in Norfolk, Nebraska that supplies West Holt's visiting specialists (cardiology, surgery, podiatry) via Faith Regional Physician Services. Larger incumbent that is both a partner and a competitor for higher-acuity cases.
• Avera Health: Large regional health system serving the upper Midwest, providing West Holt with the eEmergency telehealth platform. Avera operates its own rural CAH network, making it both a critical technology partner and a broader industry benchmark for rural telehealth-enabled care.
• CHI Health: Large Nebraska-based Catholic health system with multiple hospitals and clinics across the state. Operates in the same Nebraska market as West Holt and competes for patients who travel for specialty care, while also serving as a referral destination for higher-acuity cases.
• Great Plains Health: Regional health system based in North Platte, Nebraska serving a rural catchment similar in spirit to West Holt's, but at larger scale. Comparable in mission (rural Nebraska healthcare) and a potential referral and partnership counterpart.
• Regional West Medical Center: Regional referral center in Scottsbluff, Nebraska serving western Nebraska rural communities. Comparable in serving rural Nebraska patient populations and acting as a higher-acuity referral destination for facilities like West Holt.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/WestHoltMedical
• YouTubeyoutube.com/user/westholtmed
• Facebookfacebook.com/WestHoltMedicalServices
• LinkedInlinkedin.com/company/westholtmedicalservices

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Holt Medical Services