Big Island Coffee Roasters
Big Island Coffee Roasters is a Hilo, Hawaii-based specialty coffee company that mills, roasts-to-order, and ships 100% Hawaiian coffees direct to consumers worldwide, supported by multi-tier subscriptions, a flagship cafe, and a wholesale program.
- Company typePrivate
- Founded2013
- HeadquartersHilo, United States
- Headcount11–50
- GTM typeB2C
- OfferingHardware or Manufacturing
What Big Island Coffee Roasters does
Big Island Coffee Roasters is a privately held, founder-led specialty coffee company founded in 2010 in Puna, Hawaii and now headquartered in Hilo. It sources 100% Hawaiian coffees directly from a network of 24+ family farms across the Kona, Ka'u, Maui, and Puna regions, then mills, grades, and small-batch roasts the coffees at its own East Hawaii micro-mill (opened 2014) using a roasted-to-order production model. Its product portfolio spans whole-bean and ground coffees, nitrogen-sealed compostable single-serve packets, green (unroasted) beans for home roasters, Mamaki herbal tea, and Espresso Bites edible coffee bars, supported by multi-tier subscription clubs (Taster's through Roaster's Club, plus a Barrel Aged Club) priced from $45 to $145 per month. The business model is predominantly direct-to-consumer e-commerce at bigislandcoffeeroasters.com, complemented by a flagship retail cafe at 76 Kalaniana'ole St in Hilo, a wholesale program that includes an exclusive hospitality partnership at The Hideout in The Laylow (Autograph Collection), and international shipping to six countries including a dedicated Japanese storefront. Premium unit pricing (e.g., Kona Peaberry at $26 per 4oz up to $349 per 5lb, Kona Geisha at $99 per 10oz) reflects the brand's positioning at the top of the Hawaiian specialty coffee segment, and the company has accumulated multiple industry awards including a 2022 Good Food Award, 2023 World Coffee Innovation Awards Best Specialty Coffee Roaster, and a 94-point Coffee Review rating in June 2025 — the highest among Kona peaberries.
Big Island Coffee Roasters firmographics
Firmographics- Name
- Big Island Coffee Roasters
- Legal name
- Big Island Coffee Roasters
- Website
- https://bigislandcoffeeroasters.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Big Island Coffee Roasters is a Hilo, Hawaii-based specialty coffee company that mills, roasts-to-order, and ships 100% Hawaiian coffees direct to consumers worldwide, supported by multi-tier subscriptions, a flagship cafe, and a wholesale program.
- Ownership category
- akta.pro rank
Big Island Coffee Roasters industry classification
Industry- Product category
- Specialty Roasted Coffee
- NAICS
- Coffee and Tea Manufacturing (311920), Coffee and Tea Manufacturing (31192)
- SIC
- Beverages (2080), Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Coffee Roasters with Cafe (Roastery Cafes) (THAFADAE)
- akta.pro secondary industries
- Specialty Coffee Shops (Single-Origin, Third-Wave) (THAFADAA), Coffee, Tea & Cacao Experiences (Roastery Tours, Tastings) (THAJAGAH)
Keywords
Where Big Island Coffee Roasters is headquartered
LocationHeadquarters
- HQ city
- Hilo
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Big Island Coffee Roasters business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel
Revenue model
- Direct Coffee Product Sales: One-time purchase of individual coffee products including whole bean, ground, and single-serve formats. Products include Kona, Ka'u, Maui, and other Hawaiian origin coffees at various roast levels.
- Subscription (Hawaiian Coffee of the Month Club): Recurring monthly subscription delivering 1-4 bags of curated Hawaiian coffees. Tiers: Taster's Club ($45/month, 1 bag), Cupper's Club ($78/month, 2 bags), Explorer's Club ($109/month, 3 bags), Roaster's Club ($145/month, 4 bags), Barrel Aged Club ($45/month, 1 bag).
- Espresso Bites: Edible coffee bars available in Mixed, Classic, Sea Salt, and Latte varieties. Made without stabilizers or preservatives. Winner of Good Food Award.
- Merchandise and Apparel: Branded merchandise including Explorer Shirts, hoodies, mugs, travel towels, and coffee-related accessories.
- Gift Cards: Digital gift cards redeemable online and in-store, available in denominations from $10 to $150.
- Cafe Sales: Physical cafe in Hilo offering brewed coffees, lattes, pastries, and house-made syrups. Open daily 6:30AM-5PM at 76 Kalaniana'ole St, Hilo HI 96720.
- Wholesale/Bulk: Wholesale program for retailers and businesses including bulk coffee orders for offices and events.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Individual Coffee Products - various sizes and origins |
| Subscription | Monthly | Taster's Club - 1 bag/month subscription |
| Subscription | Monthly | Cuppers Club - 2 bags/month subscription |
| Subscription | Monthly | Explorer's Club - 3 bags/month subscription |
| Subscription | Monthly | Roaster's Club - 4 bags/month subscription |
| Unit Pricing | Pay-as-you-go | Espresso Bites - Edible Coffee Bars |
| One time/ perpetual license | Pay-as-you-go | Gift Cards |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Big Island Coffee Roasters product offering
Product offeringCore offering
Big Island Coffee Roasters is a specialty craft coffee company that roasts and sells 100% Hawaiian coffees sourced directly from family farms across the Hawaiian islands. Coffees are roasted-to-order after purchase and shipped fresh, with offerings spanning whole bean, ground, single-serve instant packets, green (unroasted) beans, and Edible Espresso Bites coffee bars. The company also operates a multi-tier monthly subscription (Hawaiian Coffee of the Month Club), a flagship cafe and roastery in Hilo, Hawaii, and a wholesale program for retailers, hotels, and offices.
Product overview
Big Island Coffee Roasters is a specialty Hawaiian coffee company offering a diverse portfolio of single-origin coffees, blends, subscriptions, and complementary products. The core offering centers on 100% authentic Hawaiian coffees from multiple regions: Kona (Kona Peaberry, Kona Moon, Kona Bloom), Ka'u (Ka'u Morning Glory, Ka'u Black Honey, Ka'u Darkwood), Maui (Maui Mokka, Maui Mellow, Maui Mana), and Puna. Products span whole bean coffees, single-serve instant packets, green unroasted beans for home roasting, and the innovative Espresso Bites edible coffee bars. The company operates subscription services through its Hawaiian Coffee of the Month Club with multiple tiers, plus a physical Hilo Cafe & Roastery. Supporting offerings include branded apparel, merchandise, and gift cards. The business model emphasizes farm-direct sourcing, small-batch roasting-to-order, and sustainability practices.
Differentiator
Problem solved
Functional benefit
Products and services
- Kona Peaberry Coffee 100% Kona Peaberry coffee rated 94 points by Coffee Review, featuring notes of caramel, cinnamon, maple, and plum. Available in Medium Light and Medium Dark roasts.
- Kona Moon Dark Roast Dark roast 100% Kona coffee with notes of dark chocolate, hazelnut, and graham cracker. A smooth, balanced dark roast.
- Kona Bloom Light Roast Light roast 100% Kona coffee featuring honey-butter, peach, jasmine, and cacao notes. A delicate and floral light roast option.
- Maui Mokka Limited micro-lot 100% Maui coffee with brownie brittle, caramel, barley malt, roasted nuts, and cinnamon spice notes. Medium-Dark roast featuring small, pearl-like beans.
- Ka'u Black Honey Coffee 100% Ka'u coffee processed using the black honey method featuring maple butter, tamarind, wildflower honey, and dates. Sun-dried for 20-30 days for jammy intensity.
- Single Serve Instant Coffee Packets Nitrogen-sealed, compostable single-serve coffee packets for travel. Available in 5-pack or 10-pack varieties featuring Kona Moon Dark Roast and Hawai'i 'Aina Medium Roast. Simply add hot water and steep for 5 minutes.
- Green Coffee Beans (Unroasted) Unroasted green Hawaiian coffee beans for home roasting. Includes Kona Peaberry ($55), Kona Coffee ($49), and Ka'u Coffee ($45) green beans.
- Espresso Bites Edible Coffee Bars Smooth and creamy edible coffee bars made from 100% Hawaiian coffee. Available in Mixed Pack, Classic, Sea Salt, and Latte varieties. No stabilizers or preservatives. Featured on Good Morning America.
- Mamaki Tea Caffeine-free Hawaiian herbal tisane from the native Māmaki plant. Naturally sweet and slightly earthy with hazelnut, bamboo, and honey notes. Grown at 4,000 feet on Mauna Loa volcanic slopes using regenerative practices.
- Hawaiian Coffee of the Month Club (Subscription) Monthly subscription delivering new Hawaiian coffees with free shipping. Tiers include Taster's Club (1 bag/$45), Cupper's Club (2 bags/$78), Explorer's Club (3 bags/$109), and Roaster's Club (4 bags/$145). Features exclusive micro-lots and limited releases.
- Barrel Aged Coffee Subscription Specialized subscription featuring barrel-aged Hawaiian coffees. One 10oz bag per month at $45 with free shipping.
- Kona Coffee Collection Bundle A trio collection featuring Kona Peaberry, Kona Moon, and Kona Bloom coffees. Best selling collection priced at $65.
- Apparel & Merchandise Branded apparel including Explorer T-shirts ($26), Fleece Zip Explorer Hoodies ($45), Big Island Dri-Fit Tanks ($26), and limited edition mugs and merchandise featuring local Hawaiian artist designs.
- Gift Cards Digital gift cards redeemable online and in-store. Available in denominations from $10 to $150. Delivered by email with one-year expiration.
- Hilo Cafe & Roastery Service Physical cafe at 76 Kalaniana'ole St, Hilo HI 96720, offering brewed coffees, lattes, pastries, and house-made syrups. Open daily 6:30AM-5PM. Bulk coffee ordering available for offices and events.
- Pueo Espresso & Breakfast Blend 100% world blend espresso with fudge, blackberry, and butterscotch notes. Dark roast offering.
- Swiss Water Decaf Coffee Peru-origin Swiss Water process decaffeinated coffee with roasted nuts and baked bread tasting notes. $20 per 10oz.
Quantifiable outcome
- $9.2 million paid directly to Hawai'i coffee farmers
- +3 more outcomes
Companies that use Big Island Coffee Roasters
Customer profileNamed customers4 records
Ideal customer profiles2 records
Big Island Coffee Roasters technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Big Island Coffee Roasters partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Hideout at The LaylowcoreThe Laylow, Autograph Collection selected Big Island Coffee Roasters as its exclusive coffee provider for the Hideout cafe. The hotel was ranked in Travel + Leisure's 2022 Top 500 best hotels in the world. This partnership provides access to luxury hospitality market and exposure to international travelers.
Scale indicators10 records
Recent moves7 records
Expansion highlights6 records
Big Island Coffee Roasters competitors and assessment
Company assessmentDirect peers
- Koa Coffee: Direct peer - premium Hawaiian/Kona coffee specialist offering 100% Kona and Hawaiian blends online with similar DTC subscription model. Most directly comparable competitor in the authentic Hawaiian coffee niche.
- Greenwell Farms: Direct peer - historic Kona coffee farm and roaster operating since 1850, offering 100% Kona single-origin coffees with farm-direct positioning comparable to Big Island's farm-to-cup model.
- Mountain Thunder Coffee Plantation: Direct peer - Hawaiian coffee roaster specializing in Kona and Hawaiian estate coffees with farm-direct sourcing and online DTC sales, serving similar premium Hawaiian coffee customers.
- Counter Culture Coffee: Direct peer - specialty third-wave coffee roaster with strong sustainability focus, direct farm relationships, and educational content strategy mirroring Big Island's approach. Comparable specialty DTC model with similar subscription offerings.
- Blue Bottle Coffee: Direct peer - leading third-wave specialty coffee roaster with cafe-retail hybrid model, subscription service, and premium single-origin focus. Nestle-owned, providing scale comparison for what a venture-backed specialty coffee brand can achieve.
- Stumptown Coffee Roasters: Direct peer - specialty coffee roaster known for direct trade, single-origin focus, and cafe-retail hybrid model. Acquired by Peet's Coffee; represents comparable specialty DTC + wholesale + cafe business.
- Intelligentsia Coffee: Direct peer - specialty coffee pioneer with strong direct-trade sourcing program, barista training, and cafe-retail model. Comparable third-wave positioning with similar premium DTC and wholesale strategy.
- Kicking Horse Coffee: Direct peer - Canadian specialty coffee roaster with strong DTC e-commerce, subscription model, and premium positioning. Comparable in operational model (roasted-to-order, online-first) though differentiated by geography.
Emerging players
- Paradise Roasters: Emerging player - specialty micro-roaster focusing on rare Hawaiian varieties including Kona, Ka'u, and Maui, similar to Big Island's curated Hawaiian portfolio. Smaller scale but overlapping niche focus on premium Hawaiian origins.
Broad incumbents
- Peet's Coffee: Broad incumbent - large established specialty coffee company with broad portfolio including Hawaiian offerings. Represents the scale ceiling Big Island could potentially approach through M&A or organic growth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Big Island Coffee Roasters social profiles
Digital presenceBig Island Coffee Roasters financial estimates
Financial estimateRevenue estimate
Valuation estimate
Big Island Coffee Roasters leadership team
Management profileNumber of profiles
Profiles7 records
Big Island Coffee Roasters funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Big Island Coffee Roasters M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Big Island Coffee Roasters
What does Big Island Coffee Roasters do?
Big Island Coffee Roasters is a specialty craft coffee company that roasts and sells 100% Hawaiian coffees sourced directly from family farms across the Hawaiian islands. Coffees are roasted-to-order after purchase and shipped fresh, with offerings spanning whole bean, ground, single-serve instant packets, green (unroasted) beans, and Edible Espresso Bites coffee bars. The company also operates a multi-tier monthly subscription (Hawaiian Coffee of the Month Club), a flagship cafe and roastery in Hilo, Hawaii, and a wholesale program for retailers, hotels, and offices.
Is Big Island Coffee Roasters a public or private company?
Big Island Coffee Roasters is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Big Island Coffee Roasters founded?
Big Island Coffee Roasters was founded in 2013. It employs 11 to 50 people.
Where is Big Island Coffee Roasters based?
Big Island Coffee Roasters is headquartered in Hilo, United States, in the North America region.
How does Big Island Coffee Roasters make money?
Seven revenue lines are on record. Direct Coffee Product Sales are the primary driver. The others are subscription (Hawaiian Coffee of the Month Club), espresso Bites, merchandise and Apparel, gift Cards, cafe Sales and wholesale/Bulk.
Who are Big Island Coffee Roasters's main competitors?
Direct peers on record are Koa Coffee, Greenwell Farms, Mountain Thunder Coffee Plantation, Counter Culture Coffee, Blue Bottle Coffee, Stumptown Coffee Roasters, Intelligentsia Coffee and Kicking Horse Coffee. Paradise Roasters is listed as an emerging player. Peet's Coffee is listed as a broad incumbent.
Does Big Island Coffee Roasters have an API?
No public API is recorded for Big Island Coffee Roasters.
What industry is Big Island Coffee Roasters in?
Big Island Coffee Roasters's product category is Specialty Roasted Coffee. Its primary akta.pro industry code is THAFADAE, Coffee Roasters with Cafe (Roastery Cafes), with a secondary code of THAFADAA, Specialty Coffee Shops (Single-Origin, Third-Wave). Its NAICS code is 311920 and its SIC code is 2080.