Syrian Arab Airlines
Syrian Arab Airlines is Syria's state-owned national carrier, founded in 1946, providing scheduled passenger flights, air cargo, and ancillary travel services from its Damascus hub to regional Middle East destinations via direct website, mobile app, phone, and WhatsApp channels.
- Company typePrivate
- Founded1946
- HeadquartersDamascus
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Syrian Arab Airlines does
Syrian Arab Airlines (operating as Syrian Air) is Syria's state-owned national carrier, founded in 1946 and headquartered at Damascus International Airport (DAM). The airline provides scheduled passenger air transportation across Economy and Business classes, air cargo services, and ancillary passenger services including baggage handling, lost-baggage support, and complaint resolution. Its primary customer segments are individual travelers requiring regional and international connectivity to and from Syria, and cargo shippers needing air freight capacity for import/export operations. The airline positions itself as "Syria's gateway to the world," with a Middle East regional market scope.
The company distributes its services through a direct-to-consumer model spanning an official website (syrian-airlines.net) with online flight booking, dedicated native mobile applications for iOS and Android distributed via QR code and app stores, a domestic phone reservation line (011-168), four international WhatsApp contact lines, and email-based customer care. Its technology stack centers on a web-based booking engine that supports one-way and round-trip searches with passenger and class selection, integrated with a mobile companion app offering exclusive deal notifications. The company maintains self-serve distribution without disclosed third-party reseller partnerships.
Syrian Arab Airlines generates revenue through three transaction-fee-based streams: passenger ticket sales on Economy and Business class flights, air cargo freight services supporting Syria's international trade connectivity, and ancillary services including baggage handling. The fleet is described as "modern" with internationally certified professionals, though no specific fleet size, route count, load factor, or revenue figures are publicly disclosed. The airline is privately held (no public listing), has no disclosed parent company, no subsidiaries, no M&A history, no funding rounds, and no named partnerships or alliances in the available data.
Syrian Arab Airlines firmographics
Firmographics- Name
- Syrian Arab Airlines
- Legal name
- Syrian Arab Airlines
- Website
- https://syriaair.com
- Company type
- Private
- Founded year
- 1946
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Syrian Arab Airlines is Syria's state-owned national carrier, founded in 1946, providing scheduled passenger flights, air cargo, and ancillary travel services from its Damascus hub to regional Middle East destinations via direct website, mobile app, phone, and WhatsApp channels.
- Ownership category
- akta.pro rank
Syrian Arab Airlines industry classification
Industry- Product category
- Passenger Airlines
- NAICS
- Scheduled Passenger Air Transportation (481111), Scheduled Freight Air Transportation (481112)
- SIC
- Air Transportation, Scheduled (4512)
- akta.pro primary industry
- Full-Service Airlines (Passenger + Belly Cargo Integrated) (THABAAAF)
- akta.pro secondary industry
- Scheduled Air Cargo Airlines (All-Cargo Carriers) (THABAEAA)
Keywords
Where Syrian Arab Airlines is headquartered
LocationHeadquarters
- HQ city
- Damascus
Offices1 record
Markets served
Syrian Arab Airlines business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Passenger Ticket Sales: Core revenue stream from commercial passenger flights. Customers book Economy or Business class travel on routes connecting Syria to regional and international destinations.
- Air Cargo Services: Freight and cargo transportation services supporting Syria's international trade connectivity.
- Ancillary Services: Additional services including baggage handling, lost baggage services, and complaint resolution.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels4 records
Syrian Arab Airlines product offering
Product offeringCore offering
Syrian Arab Airlines (Syrian Air) operates scheduled passenger and air cargo flights connecting Damascus (DAM) to regional and international destinations. The airline offers Economy and Business class travel, supports one-way and round-trip bookings through its online platform and mobile app, and provides ancillary passenger services such as baggage handling, lost baggage recovery, and customer complaint resolution. As Syria's national carrier since 1946, it also facilitates air freight for Syrian import/export trade.
Product overview
Syrian Arab Airlines operates a unified flight booking platform complemented by a mobile application. The core offering consists of an online booking system supporting one-way and round-trip flights from Damascus (DAM) hub with Economy and Business class options. The mobile app extends these capabilities to travelers for managing all travel steps from a single screen, including real-time deal notifications. Additional passenger services include lost baggage handling, complaints processing, and customer support via phone, WhatsApp, and email.
Differentiator
Problem solved
Functional benefit
Products and services
- Scheduled Passenger Flights (Economy & Business Class) Scheduled commercial passenger air transportation connecting Damascus with regional and international destinations. Customers select one-way or round-trip itineraries in Economy or Business class. Targeted at individual travelers for leisure and business purposes.
- Air Cargo Services Air freight and cargo transportation services supporting import/export logistics to and from Syria. Targeted at businesses and entities requiring air cargo capacity for commercial shipments.
- Syrian Airlines Mobile Application Native iOS and Android mobile application enabling passengers to search flights, manage bookings, and receive exclusive deal notifications. Available via Apple App Store (id6757428903) and Google Play (com.syrianairlines.stbsoft). Targeted at individual travelers who prefer mobile self-service.
- Lost Baggage Service
Companies that use Syrian Arab Airlines
Customer profileSegments2 records
Ideal customer profiles2 records
Syrian Arab Airlines technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Syrian Arab Airlines partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights2 records
Syrian Arab Airlines competitors and assessment
Company assessmentBroad incumbents
- Saudia (Saudi Arabian Airlines): Saudi Arabia's larger national carrier with a substantially broader fleet and network, serving overlapping Middle East/regional passengers—a scaled-up analogue of the same flag-carrier model.
- Gulf Air: Bahrain's established national carrier offering scheduled regional and international services with cargo—comparable full-service flag-carrier model operating in the same Middle East competitive set.
Direct peers
- Iran Air: Iran's flag carrier providing scheduled passenger and cargo under heavy international sanctions—closest analog to Syrian Air's sanctions-constrained operating environment.
- Kuwait Airways: Gulf state's national carrier offering scheduled regional and international passenger service with cargo—comparable state-owned full-service airline of similar fleet size.
- Iraqi Airways: Iraq's flag carrier offering scheduled passenger and cargo from Baghdad in a similarly conflict-affected, security-constrained environment—analogous operational profile.
- EgyptAir: Egypt's national carrier running scheduled passenger and dedicated cargo operations across the Middle East, Africa, and beyond—comparable full-service network flag-carrier business model.
- Air Algérie: Algeria's state-owned national airline running scheduled passenger and cargo services—comparable state-controlled full-service flag carrier structure.
- Middle East Airlines (MEA): Lebanon's flag carrier operating scheduled passenger and cargo services from Beirut across the Middle East and internationally under similar regional constraints—directly comparable national carrier analog.
- Royal Jordanian: Jordan's national airline providing scheduled passenger and cargo services from Amman across regional and intercontinental routes—comparable state-linked full-service flag carrier model.
- Yemenia (Yemen Airways): Yemen's state-owned national carrier operating regional scheduled services in a heavily disrupted/conflict-affected context—direct peer along the same operating-profile axis.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
Syrian Arab Airlines social profiles
Digital presenceSyrian Arab Airlines financial estimates
Financial estimateRevenue estimate
Valuation estimate
Syrian Arab Airlines leadership team
Management profileNumber of profiles
Profiles1 record
Syrian Arab Airlines funding detail
Funding detailFunding overview
Funding rounds
Investors
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Syrian Arab Airlines M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Syrian Arab Airlines
What does Syrian Arab Airlines do?
Syrian Arab Airlines (Syrian Air) operates scheduled passenger and air cargo flights connecting Damascus (DAM) to regional and international destinations. The airline offers Economy and Business class travel, supports one-way and round-trip bookings through its online platform and mobile app, and provides ancillary passenger services such as baggage handling, lost baggage recovery, and customer complaint resolution. As Syria's national carrier since 1946, it also facilitates air freight for Syrian import/export trade.
Is Syrian Arab Airlines a public or private company?
Syrian Arab Airlines is a private company. It is classified as state government owned and is currently operating.
When was Syrian Arab Airlines founded?
Syrian Arab Airlines was founded in 1946. It employs 1,001 to 5,000 people.
Where is Syrian Arab Airlines based?
Syrian Arab Airlines is headquartered in Damascus.
How does Syrian Arab Airlines make money?
Three revenue lines are on record. Passenger Ticket Sales are the primary driver. The others are air Cargo Services and ancillary Services.
Who are Syrian Arab Airlines's main competitors?
Broad incumbents on record are Saudia (Saudi Arabian Airlines) and Gulf Air. Direct peers are Iran Air, Kuwait Airways, Iraqi Airways, EgyptAir, Air Algérie, Middle East Airlines (MEA), Royal Jordanian and Yemenia (Yemen Airways).
Does Syrian Arab Airlines have an API?
No public API is recorded for Syrian Arab Airlines.
What industry is Syrian Arab Airlines in?
Syrian Arab Airlines's product category is Passenger Airlines. Its primary akta.pro industry code is THABAAAF, Full-Service Airlines (Passenger + Belly Cargo Integrated), with a secondary code of THABAEAA, Scheduled Air Cargo Airlines (All-Cargo Carriers). Its NAICS code is 481111 and its SIC code is 4512.