Paragon Revenue Group

What Paragon Revenue Group does

Paragon Revenue Group (legal entity: Jon Barry & Associates, Inc.) is a privately held, healthcare-exclusive accounts receivable management firm founded in 1988 and headquartered in Concord, North Carolina. The company specializes in two core services — Early-Out/Self-Pay call center collections and Third-Party primary and secondary collections — delivered to hospitals, health systems, and physician practices across 35 U.S. states. Named reference customers include Novant Health, USA Health, CaroMont Health, Atrium Health, and Ensemble. The company positions itself as a focused alternative to generalist debt collectors, emphasizing healthcare domain expertise, regulatory compliance (SOC 2 Type II, PCI DSS 3.2, HIPAA, ACA certifications), and a 9.5-year average tenure among its collection staff.

The technology stack centers on a proprietary healthcare-specific scoring methodology (distinct from standard FICO-based models) used to prioritize accounts for collection, combined with automated eligibility verification tools that match insurance coverage to diagnosis for billable claims. The consumer-facing Paydit portal, hosted on AWS with TLS/AES encryption, allows patients to self-manage accounts and make payments, reducing reliance on voice collections. A ShareFile-based client portal supports provider account management, and dedicated phone lines (800.230.2769) handle sales and collections inquiries. An Insurance Billing and Follow-Up specialist department extends the service surface upstream into claims verification and follow-up.

Paragon's business model is a managed-services B2B engagement with healthcare providers, with performance-based compensation on recovered debts. Distribution is direct enterprise sales with executive involvement from inception through implementation, supplemented by referrals from existing hospital clients, presence at HFMA and AAHAM events, and trade publication advertising. Pricing is not publicly disclosed and is negotiated based on client needs and volume. The firm is privately owned with no parent company, no disclosed outside capital, and no subsidiaries.

Name

Paragon Revenue Group

Legal name

Jon Barry & Associates, Inc.

Website

https://paragonrevenuegroup.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Paragon Revenue Group is a privately held, healthcare-exclusive accounts receivable management firm serving hospitals, health systems, and physician practices across 35 U.S. states with early-out, third-party collections, insurance follow-up, and a self-service payment portal.

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle Management

NAICS

Collection Agencies (56144)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Medical Debt Collection & Revenue Cycle Bad-Debt Recovery (FSAKAJAM)

Keywords

• Healthcare collections
• Revenue cycle management
• Patient billing services
• Insurance follow-up
• Self-pay collections

Headquarters

HQ city

Concord

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Healthcare Collections Services: Revenue cycle management services for healthcare providers including early-out/self-pay call center collections and third-party primary and secondary collections. Compensation likely performance-based on recovered debts.
2. Insurance Billing Follow-Up Services: Specialized department of Insurance Billing and Follow-Up specialists supporting healthcare systems across the country with claims processing and follow-up.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Paragon Revenue Group is a privately owned healthcare collections firm that delivers revenue cycle management services to hospitals, health systems, and physician practices. Its core offerings include Early-Out/Self-Pay call center collections and Third-Party Collection Management, supported by a proprietary healthcare-specific scoring methodology, automated insurance eligibility verification, and a secure online patient payment portal (Paydit). The company operates exclusively in the healthcare receivables space across 35 U.S. states.

Product overview

Paragon Revenue Group offers a unified healthcare collections platform centered on two core services: Early-Out/Self-Pay Collection Management and Third-Party Collection Management. These are supported by the Paydit Online Payment Portal for patient self-service and an Insurance Billing and Follow-Up specialist department. The company specializes exclusively in healthcare receivables, providing customized collection approaches for hospitals and health systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Early-Out/Self-Pay Collection Management Early-out and self-pay call center collection services for healthcare receivables, including automated eligibility verification, insurance coverage checks against diagnosis, and patient-friendly communication delivered via paper, email, or text messaging. Designed for hospitals, health systems, and physician practices needing to recover self-pay balances.
• Third-Party Collection Management Primary and secondary third-party collection services for delinquent healthcare accounts, featuring a proprietary scoring methodology, insurance verification tools, and collection professionals with healthcare-specific credentialing. Targets hospitals and health systems across 35 U.S. states.
• Insurance Billing and Follow-Up Services Specialized department handling insurance billing verification and follow-up for healthcare systems, ensuring that billable insurance is applicable to services rendered and reducing rework and lost days in revenue. Supports hospital and health system revenue cycle operations nationwide.
• Paydit Online Payment Portal Self-service online platform enabling patients to manage their accounts, view payment options, set up payments, and resolve debt without speaking with a collector. Uses TLS encryption with AES 128-bit and above, hosted on AWS with SAS70, ISO 27001 and PCI DSS Level 1 certifications.

Quantifiable outcome

• Significantly improved rate of return on accounts through proprietary scoring methodology

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Optum (UnitedHealth Group): Operates one of the largest healthcare RCM and patient engagement businesses in the U.S., including collections and A/R services. Significant overlap with Paragon's hospital-provider customer base and product scope.
• R1 RCM: Public, scaled RCM platform serving large hospital systems with technology-driven patient access, billing, and collections. Competes with Paragon for the same hospital clients but at much greater scale and capital base.
• Navigant Cymetrix (Guidehouse): Large consulting and outsourced RCM services provider to hospitals and health systems, including patient access and revenue cycle operations. Competes for the same hospital outsourcing budgets as Paragon.
• Experian Health: Provides identity, eligibility, and patient payment / collections technology and services to hospitals and health systems. Competes in adjacent A/R and self-pay workflow products used by the same provider buyers as Paragon.

Emerging players

• Waystar: Cloud-based RCM and patient payment platform with self-pay collections and patient financing capabilities. A more software-centric competitor addressing the same hospital self-pay workflow that Paragon services operationally.
• Availity: Healthcare information network and revenue cycle platform serving payers, providers, and technology partners. Overlaps with Paragon at the provider RCM and patient billing workflow level.

Direct peers

• Conifer Health Solutions: Tenet Healthcare subsidiary that provides end-to-end revenue cycle management, including patient access, billing, and collections for hospitals and health systems — directly overlapping with Paragon's Early-Out/Self-Pay and Third-Party collections offerings.
• The Outsource Group: Healthcare-specialized revenue cycle outsourcing firm offering self-pay collections, insurance follow-up, and bad-debt recovery to hospitals and physician practices — directly comparable service line to Paragon's core offerings.
• Healthcare Financial Resources (HFR): Mid-sized, healthcare-focused revenue cycle management and self-pay/insurance follow-up firm serving hospitals and physician groups — closely comparable to Paragon in scale, customer profile, and service mix.
• GeBBS Healthcare Solutions: Outsourced RCM, coding, and A/R services firm with a strong healthcare-provider focus. Directly comparable in service scope (billing, collections, insurance follow-up) and provider-customer profile.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paragon Revenue Group