Voices For Health

Name

Voices For Health

Legal name

Voices For Health, Inc.

Website

https://voicesforhealth.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Language Services

NAICS

Translation and Interpretation Services (541930)

SIC

Services-Health Services (8000)

akta.pro primary industry

Multilingual, Accessibility & Health Literacy Enablement (HLACAEAN)

akta.pro secondary industry

Dubbing & Voiceover Production (Casting, Recording, Lip-Sync) (MPAHAFAB)

Keywords

• Language interpretation services
• Healthcare interpreting
• Document translation services
• Video remote interpreting
• Medical interpreter training

Headquarters

HQ city

Grand Rapids

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Interpreting Services: Providing qualified interpreters for spoken languages and ASL across multiple modalities: on-site face-to-face (Michigan), over-the-phone (OPI - nationwide), video remote (VRI - nationwide), and telehealth interpreting. Revenue generated per session or usage.
2. Translation Services: Document translation in 45+ languages, including standard translation, adaptation, transcreation, and back-translation. Also includes Braille transcription, large print formatting, and audio recording services. Projects include consent forms, medical records, educational materials, and marketing content.
3. VoicesACADEMY Education Platform: Online continuing education community for medical interpreters offering individual and group memberships with access to video library, accredited CE activities, medical glossary, and live webinars.
4. The Community Interpreter Training: 40-60 hour core training curriculum for entry-level interpreters, prepares candidates for national certification exams. Offered through certified trainers located throughout the U.S.
5. Spanish Language Courses: Spanish language and culture courses for healthcare providers, dental providers, and corrections workers. Includes 10-week courses and 4-hour seminars with proprietary curricula, workbooks, and audio CDs.
6. Telehealth Interpreting: Interpreters link to telehealth platforms with one flat rate for all languages, no surcharge for nights, weekends, or holidays.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

Voices For Health provides comprehensive language access solutions to healthcare, education, and social service organizations. Its core offering spans four interpreting modalities (on-site face-to-face in Michigan, over-the-phone, video remote, and telehealth interpreting) covering 300+ spoken languages and ASL, complemented by document translation in 45+ languages (including standard translation, transcreation, adaptation, and back-translation) and interpreter education/training programs through VoicesACADEMY and The Community Interpreter curriculum.

Product overview

Voices For Health is a language access solutions provider offering a suite of interrelated interpreting, translation, and education services. The core product portfolio centers on four interpreting modalities (On-Site, Over-the-Phone, Video Remote, and Telehealth Interpreting) supporting over 300 spoken languages and ASL, complemented by translation services in over 45 languages including specialized processes (Transcreation, Adaptation, Back-translation) and accessibility formats (Braille, Large Print, Audio). Education offerings include VoicesACADEMY (online continuing education), The Community Interpreter (certification preparation training), and Spanish language courses. VoicesDIRECT provides interpreter-assisted incoming phone numbers. These services are designed to work together to serve healthcare, education, and social service providers with comprehensive language access solutions.

Differentiator

Problem solved

Functional benefit

Brands

• VoicesACADEMY: The first online community designed specifically for medical interpreters, offering a virtual conference experience through an extensive video library, continuing education activities accredited by CCHI, ATA, RID and WA-DSHS, a medical glossary with over 2,000 terms, and live webinars.
• VoicesDIRECT
• The Community Interpreter

Products and services

• On-Site Interpreting Face-to-face interpreting with qualified interpreters for over 50 spoken languages and ASL, dispatched 24/7 across inpatient, outpatient, community clinics, client homes, social services, and schools throughout Michigan.
• Over-the-Phone Interpreting (OPI) On-demand over-the-phone interpreting in 240+ spoken languages with connection in under one minute, available 24/7 nationwide via a single phone number with three-way calling and unlimited access codes.
• Video Remote Interpreting (VRI) HIPAA-compliant video remote interpreting in 19+ spoken languages and ASL connecting to a qualified interpreter on-demand in under 30 seconds, available 24/7 on mobile, desktop, and video phones nationwide.
• Telehealth Interpreting Interpretation for telehealth appointments where interpreters link directly to the patient's telehealth platform, in spoken languages and ASL at a flat rate with no surcharge for nights, weekends, or holidays.
• Translation Services Document translation in over 45 languages for healthcare, medico-legal, social service, and education documents, with a 100% on-time delivery rate including expedited rush turnaround and quality assurance via glossary development.
• Transcreation Services

Named customers5 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Language Line Solutions: The largest U.S. provider of over-the-phone, video remote, and on-site interpreting across hundreds of languages, including dedicated healthcare interpretation. Directly comparable to Voices For Health across all core modalities but at vastly greater scale.
• AMN Healthcare Language Services (Stratus Video): Division of AMN Healthcare providing video remote interpreting and language services primarily to hospitals. Overlaps directly with Voices For Health's VRI offering and healthcare buyer base, with deeper enterprise penetration.

Direct peers

• Boostlingo: Technology-enabled interpreting platform offering VRI, OPI, and on-demand scheduling tools to language service providers and enterprise buyers. Comparable in modality coverage and customer overlap.
• CyraCom Language Solutions: Major healthcare-focused interpretation and translation provider offering phone, video, and on-site interpreting to hospitals and health systems nationwide. Closest direct competitor to Voices For Health's healthcare specialization.
• InDemand Interpreting: Healthcare-specialized VRI provider serving hospitals, clinics, and health systems with on-demand video interpreters. Highly comparable to Voices For Health's VRI and telehealth interpretation product lines.
• Certified Languages International (CLI): Provider of phone and video interpretation across healthcare, government, and business customers with HIPAA-compliant infrastructure — overlapping core modality offerings and a portion of Voices For Health's healthcare customer base.
• LanguageBridge: Healthcare-focused VRI provider with HIPAA-compliant platform and dedicated interpreter network. Closely mirrors Voices For Health's healthcare-only VRI/telehealth positioning.
• Linguava Interpreters: Pacific Northwest-based interpreting and translation company specializing in healthcare, education, and social services with on-site, phone, and video offerings — closely paralleling Voices For Health's vertical focus.
• Universal Language Service: Mid-sized U.S. interpretation and translation company serving healthcare, legal, and government clients with on-site, phone, and video modalities — directly comparable in service portfolio and target verticals.

Emerging players

• GLOBO Language Solutions: Tech-enabled interpretation and translation provider with strong telehealth and healthcare vertical presence. Comparable offering breadth though younger and more venture-backed than Voices For Health.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/VoicesForHealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voices For Health