Spokane Housing Authority

What Spokane Housing Authority does

Spokane Housing Authority (SHA) is a public corporation of the State of Washington, chartered in 1972 under chapter 35.82 RCW, that administers federally funded affordable housing programs across six Eastern Washington counties — Spokane, Lincoln, Pend Oreille, Stevens, Ferry, and Whitman. SHA operates three core program lines: the Housing Choice Voucher Program (tenant-based rental assistance in the private market), Project-Based Vouchers (assistance tied to specific units at designated properties), and direct management of 11 affordable housing properties including Agnes Kehoe Place, Cedar West, Cornerstone Courtyard, Heritage Heights, Hifumi En, Orchard Vista, The Parsons, The Pearl on Adams, Valley 206, Westfall Village, and Woodhaven. SHA also administers the Family Self-Sufficiency program for economic independence pathways and a Homeownership Voucher option for eligible families. Eligible households must have incomes at or below 50% of Area Median Income, with 75% of admissions reserved for households at or below 30% AMI; tenants pay the higher of 30% of adjusted monthly income, 10% of gross monthly income, or $0.

The agency's technology backbone is Yardi's RentCafe-based MyPortal, which serves as the unified 24/7 digital interface for applicants, residents, tenants, and landlords to submit paperwork, view inspection schedules, see rent portions, pay rent, and communicate with SHA. SHA is transitioning to a fully paperless process effective May 1, 2026, with all notices posted directly to user portal accounts. The agency is also extending its scope into early childhood education through a planned 4,500 square foot childcare facility at Orchard Vista Apartments that will house Head Start and Early Learning Center programs.

SHA's business model is government-funded: revenue is derived from HUD federal allocations supporting Housing Choice Vouchers, Project-Based Vouchers, and public housing operations, supplemented by rental income from SHA-managed properties based on income-adjusted rent formulas. Go-to-market is direct service delivery through SHA's headquarters at 25 W Nora Avenue in Spokane, a virtual lobby, scheduled appointments, the MyPortal self-service platform, and a network of eight strategic community partners (Family Promise of Spokane, Transitions, Frontier Behavioral Health, Aging & Long Term Care of Eastern Washington, Goodwill Industries of the Inland Northwest, Spokane County, SNAP, and YWCA Spokane) plus a private landlord network that supplies rental units for voucher holders.

Name

Spokane Housing Authority

Legal name

Spokane Housing Authority

Website

https://spokanehousing.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

101–250 employees

Short description

Spokane Housing Authority is a Washington State public corporation that administers HUD-funded Housing Choice Vouchers, Project-Based Vouchers, and 11 directly managed affordable housing properties across six Eastern Washington counties, serving 6,000+ low-income households annually.

Ownership category

akta.pro rank

Product category

Public Housing Administration

NAICS

Administration of Housing Programs (925110), Administration of Housing Programs (92511), Residential Property Managers (531311), Lessors of Residential Buildings and Dwellings (53111)

SIC

Operators Of Apartment Buildings (6513), Real Estate (6500), Services-Social Services (8300)

akta.pro primary industry

Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA)

akta.pro secondary industries

Housing Voucher & Rental Assistance Programs (Tenant-Based/Project-Based) (FSALAKAI), Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD), Affordable Housing Property Management (BPAJAGAJ), Affordable Rental & Multifamily Housing Finance Programs (LIHTC/Tax Credits/Subsidized Loans) (FSALAKAF), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Affordable housing programs
• Rental assistance services
• Housing choice vouchers
• Public housing management
• Low-income housing

Headquarters

HQ city

Spokane

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. HUD Federal Funding: Spokane Housing Authority operates as a public housing authority receiving federal funding from the U.S. Department of Housing and Urban Development (HUD) to administer housing assistance programs including Housing Choice Vouchers, Project-Based Vouchers, and public housing operations.
2. Rental Income from Public Housing Properties: Revenue from tenants in SHA-managed properties paying rent based on income-adjusted formulas (typically 30% of adjusted income).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Spokane Housing Authority (SHA) is a public housing authority that administers federal Housing Choice Voucher (Section 8), Project-Based Voucher, Family Self-Sufficiency, and Homeownership Voucher programs for income-qualified households. It also directly owns and manages a portfolio of affordable rental properties across six Eastern Washington counties and operates a Yardi RentCafe-powered online portal (MyPortal) for clients, applicants, tenants, and landlords.

Product overview

Spokane Housing Authority (SHA) provides affordable housing options and assistance through multiple interconnected programs. The core offerings include the Housing Choice Voucher Program (tenant-based rental assistance) and Project Based Vouchers (assistance tied to specific units), supplemented by the Family Self-Sufficiency Program for economic independence and Homeownership Vouchers for eligible families. SHA manages a portfolio of affordable housing properties across Spokane, Lincoln, Pend Oreille, Stevens, Ferry, and Whitman counties. The My Portal online system (powered by Yardi's Rent Cafe) serves as the unified digital interface for clients, applicants, tenants, landlords, and partner agencies to manage accounts, submit paperwork, and communicate. SHA also administers utility allowance standards across six counties and is developing a new childcare/early learning facility at Orchard Vista.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Choice Vouchers Tenant-based rental assistance program allowing eligible low-income households to find affordable housing in the private market, with SHA paying a portion of the rent directly to participating landlords.
• Project Based Vouchers Rental assistance attached to specific housing units at designated properties, providing long-term housing support for eligible tenants occupying those units.
• Family Self-Sufficiency (FSS) Program

Named customers1 record

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core.

• Family Promise of SpokanecoreStrategic or Co-development PartnerCommunity partner organization working alongside SHA to provide housing and improve lives in Spokane County. Family Promise focuses on helping homeless families achieve sustainable independence through shelter, housing, and support services.
• TransitionscoreStrategic or Co-development PartnerCommunity partner providing housing-related services in collaboration with SHA. Transitions works to prevent and end homelessness through comprehensive support services.
• Frontier Behavioral HealthcoreStrategic or Co-development PartnerMental and behavioral health services provider partnering with SHA to support housing stability and tenant wellbeing through integrated health services.
• Aging & Long Term Care of Eastern WashingtoncoreStrategic or Co-development PartnerServices provider for seniors and elderly populations partnering with SHA to provide housing assistance and support services to elderly residents in eastern Washington.
• Good Will Industries of the Inland NorthwestcoreStrategic or Co-development PartnerWorkforce development and social services organization collaborating with SHA to support tenant self-sufficiency and economic independence.
• Spokane CountycoreStrategic or Co-development PartnerLocal government partner working with SHA on housing initiatives and community development across Spokane County, SHA's primary service area.
• SNAP (Spokane Neighborhood Action Programs)coreStrategic or Co-development PartnerCommunity action agency providing anti-poverty services including housing assistance, partnering with SHA to address housing instability and support low-income residents.
• YWCA SpokanecoreStrategic or Co-development PartnerWomen's services organization partnering with SHA to provide housing and services to women, children, and families experiencing domestic violence and housing instability.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• San Diego Housing Commission: Public housing agency administering federal rental assistance programs and affordable housing in San Diego. Comparable to SHA in administering Housing Choice Vouchers and operating affordable housing properties under HUD oversight.
• Chicago Housing Authority: Major metropolitan public housing authority administering federal HUD housing programs and managing an extensive public housing portfolio. Comparable to SHA in core program offerings and HUD oversight, with similar property management and voucher administration responsibilities at larger scale.
• Seattle Housing Authority: Public housing authority serving Seattle and King County, Washington. Operates Housing Choice Vouchers, Project-Based Vouchers, and manages a large portfolio of affordable housing properties under the same Washington State legal framework (chapter 35.82 RCW) as SHA, making it the most directly comparable peer in-state.
• Atlanta Housing Authority: Public housing authority operating in Atlanta, Georgia. Comparable to SHA in administering federal HUD-funded voucher programs and managing a portfolio of affordable housing properties serving low-income households.
• King County Housing Authority: Washington State public housing authority operating across suburban King County. Comparable to SHA in administering federal HUD-funded housing programs and managing affordable rental housing, with overlapping service populations and regulatory framework.
• Tacoma Housing Authority: Public housing authority serving Tacoma and Pierce County, Washington. Administers Housing Choice Vouchers and operates affordable housing properties under the same Washington State law, with a similar program mix and tenant base as SHA.
• Boston Housing Authority: Large public housing authority administering Housing Choice Vouchers, project-based assistance, and managing public housing developments. Comparable to SHA in mission, federal HUD funding model, and program structure, though operating at significantly larger scale in a different geography.

Emerging players

• Volunteers of America National Services: National nonprofit providing housing and supportive services to vulnerable populations including veterans, seniors, and families experiencing homelessness. Comparable to SHA in serving overlapping populations (veterans via VASH-like models, low-income families) and operating affordable/supportive housing programs.

Others

• Yardi Systems: Software vendor providing the RentCafe platform that powers SHA's MyPortal online client portal, property management, and affordable housing program administration. Highly relevant ecosystem participant — SHA's digital infrastructure depends on this vendor relationship.
• Enterprise Community Partners: National nonprofit focused on affordable housing development, financing, and policy advocacy. Comparable to SHA in mission alignment around affordable housing delivery, though operating primarily as a developer/financier rather than a direct service public housing authority.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SpokaneHousingAuthority
• LinkedInlinkedin.com/company/spokane-housing-authority

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spokane Housing Authority