What Hirotec does

Hirotec is a privately held, family-owned Australian technical services provider founded in 1972, delivering integrated Mechanical (HVAC and hydraulic), Fire Essential Services and Electrical capability to enterprise, government and institutional customers across Australia. The company operates from five offices spanning New South Wales (Newington headquarters), the Australian Capital Territory (Hume), Queensland (Willawong), Victoria (Hallam) and Western Australia (Malaga), with a Customer Service Centre reachable via a single 1300 number. Long-tenured anchor customers include National Australia Bank (15+ years), Optus (multi-year, including a $7M fire gas suppression program across all exchanges), IBM (via JLL since 2013), BlueScope, Air Services Australia, Sydney Trains, NSW Police, ANSTO and several universities, alongside facility managers such as JLL, CBRE, Cushman & Wakefield and Mirvac.

The core product stack is HiViz, a customer-facing portal that consolidates asset, compliance, maintenance, defect, expenditure and contractor data with mobile point-and-prove scanning, complemented by HiroLytics, an IoT wireless sensor and analytics platform launched in 2021 that combines gateways, nodes and bridges with a cloud-based stream analytics engine to deliver real-time monitoring, alerting and a Ventilation Performance Index via a Senseware partnership. Hirotec Connect provides subcontractor job and accreditation management. Services are organised into Mechanical, Fire, Electrical, Facilities, Project and Advisory lines, with Triple ISO Accreditation (ISO 45001:2018, ISO 9001:2015, ISO 14001:2015) and Eco Warranty 2010 underpinning tender qualification.

Hirotec monetises through bespoke, quote-based professional services and managed facilities contracts sold via dedicated account managers in an enterprise direct-sales motion, supplemented by project-based design, engineering, procurement, installation and commissioning work. Pricing is not publicly disclosed, and recurring revenue derives from multi-year maintenance, compliance and capital works frameworks with the logos listed above, while strategic intent is shifting toward higher-value Advisory Services and data-driven building optimization leveraging the HiroLytics platform.

Name

Hirotec

Legal name

Hirotec

Website

https://hirotec.com.au

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

101–250 employees

Short description

Hirotec is a privately held, family-owned Australian technical services firm founded in 1972, delivering integrated Mechanical, Fire and Electrical maintenance and project services to enterprise, government and institutional customers nationwide via its HiViz portal and HiroLytics IoT platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Newington

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Mechanical Services (HVAC): Complete tailored solutions for commercial Heating, Ventilation and Air Conditioning (HVAC) and Hydraulic requirements including design, construction, commissioning, maintenance, repairs and management.
2. Fire Essential Services: Full fire engineering design and advisory services including fire detection, suppression systems installation and maintenance, compliance management, and annual certification.
3. Electrical Services: Integrated electrical services including lighting systems, communication systems, building management and control systems, switchboards, and building automation as part of MEF integrated offering.
4. Facilities Management: Integrated technology platforms for facilities management including compliance tracking, maintenance planning, project tracking, and contractor management using HiViz platform.
5. Project Services: Design, engineer, procure, coordinate, install and commission projects from concept to completion for HVAC, Fire and Electrical projects including office fit outs and data centres.
6. Advisory Services: Building Advisory and Performance Optimisation Service building on core competencies to drive building optimisation, facility performance, compliance, and financial returns using HiroLytics technology.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Hirotec provides integrated Mechanical (HVAC and Hydraulic), Fire Essential Services, and Electrical technical services for commercial, government, education, healthcare, transport, and recreation facilities across Australia. Service delivery spans design, construction, commissioning, maintenance, compliance, project management, and advisory, and is supported by two proprietary technology platforms: HiViz, a customer-facing compliance and asset reporting portal, and HiroLytics, an IoT wireless sensor monitoring platform that streams real-time building and equipment data for analytics and alerting.

Product overview

Hirotec is a building management solutions provider offering integrated technical services (Mechanical/HVAC, Fire Safety, and Electrical) alongside proprietary technology platforms. The core technology portfolio includes HiViz (customer-facing reporting and compliance portal), HiroLytics (IoT wireless sensor monitoring platform with real-time analytics and alerting), and Hirotec Connect (subcontractor management portal). Services span facilities management, project services, and advisory services. The platforms are designed to work together: HiroLytics collects IoT sensor data for building optimization while HiViz provides the compliance and asset management interface for customers.

Differentiator

Problem solved

Functional benefit

Brands

• HiViz: Customer portal and reporting framework providing real-time operational and compliance information for building portfolio management.
• HiroLytics

Quantifiable outcome

• Reduced truck-rolls through integrated multi-trade disciplines planning, reducing number of technicians required to attend site
• +2 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature2 records

Partnerships

One partnership is on record.

• SensewarecoreTechnology or IntegrationSenseware is Hirotec's wireless sensor partner for HiroLytics Indoor Air Quality (IAQ) monitoring solution. Senseware provides advanced IAQ sensors capable of monitoring very low levels of particulate matter. They have released the Ventilation Performance Index (VPI) calculated based on continuous measurements of CO2, TVOC and particle counts. Senseware also provides real-time mould growth alerts.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• A.G. Coombs: Australian multi-discipline HVAC, electrical, fire, and building technology contractor with national delivery. Directly competes with Hirotec for integrated MEF tenders across commercial, government, and institutional customers, with similar size and capability profile.
• Fredon Industries: Australian electrical, mechanical, and technology services contractor serving commercial, industrial, and government clients nationally. Overlaps directly with Hirotec's Mechanical, Fire, and Electrical service lines and pursues the same integrated multi-trade model.
• Airmaster Australia: National Australian HVAC mechanical services and building automation contractor. Competes with Hirotec's Mechanical Services business for commercial HVAC design, install, and maintenance contracts across enterprise and government accounts.
• Stinson Air Conditioning & Mechanical Services: Australian commercial HVAC and mechanical services contractor servicing facilities across multiple states. Directly comparable in scope (HVAC install, service, project delivery) and customer type to Hirotec's mechanical division.

Broad incumbents

• Downer Group: ASX-listed Australian infrastructure and facilities services giant with substantial HVAC, electrical, and fire capability under its facilities services business. A much larger incumbent that competes on the largest integrated tenders where Hirotec is typically sub-contracted.
• Spotless Group (now part of Downer): Major Australian/NZ facilities management and building services provider (acquired by Downer). Competes for large integrated FM contracts that bundle the same mechanical, fire, and electrical scope Hirotec delivers.
• BGIS: Global integrated facilities management provider with strong Australian presence. Competes for the same enterprise IFM contracts (including data centre facilities like IBM) where Hirotec delivers MEF services, though at substantially larger scale.

Others

• Cushman & Wakefield (facilities services): Global property and facility management firm that is both a customer (via JLL channel) and a competitor for outsourced facility management mandates in Australia. Comparable because it bundles facility management with mechanical/electrical oversight on commercial portfolios.
• Jones Lang LaSalle (JLL) Australia: Global commercial real estate and facilities management firm that is both a customer (delivering MEF services to IBM via JLL) and a buyer of subcontracted technical services. Comparable as the property management intermediary through which Hirotec reaches large enterprise tenants.
• Schneider Electric (Australia): Global building management and IoT platform vendor whose EcoStruxure platform competes functionally with HiViz and HiroLytics in commercial buildings. Adjacent because Schneider competes for the data/analytics layer while Hirotec delivers the underlying MEF services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/hirotecgroup
• Xx.com/hirotecgroup
• Facebookfacebook.com/HirotecGroup

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hirotec