What Priority Express does

Priority Express, Inc. is a privately held regional courier and logistics company founded in 1987 and headquartered at 900 River Street, Suite A, Windsor, Connecticut. The company provides time-critical same-day delivery (STAT and scheduled routes), scheduled recurring delivery, airport courier service connecting JFK, LaGuardia, Boston Logan, and Bradley International, overnight and weekend/holiday delivery, and a third-party logistics and warehousing offering built around cross-docking and real-time inventory tracking. Its specialized verticals are medical/healthcare (specimens, controlled substances, cold chain), legal and financial documents (chain-of-custody), aerospace parts, construction job-site delivery, and manufacturing supply chain logistics.

The company's core technology stack centers on real-time shipment tracking delivered through a customer portal hosted at portal.courie.ai, with order management and dispatch powered by CXT Software. In 2025, the company added Akuratemp integration for cold chain temperature and location monitoring of medical and diagnostic shipments, addressing HIPAA, CAP, and CLIA compliance needs. Operations are delivered through an asset-light model combining employee staff with an independent contractor driver network covering Connecticut, Massachusetts, Rhode Island, and the broader tri-state area, supplemented by a partner network for nationwide 48-state coverage.

Priority Express operates primarily as a B2B enterprise and mid-market provider with no publicly disclosed or fixed pricing. All engagements are quote-based, billed pay-as-you-go per delivery, with rates varying by distance, weight, urgency, and service type. Marketing and sales are executed through a 800-number inbound motion, online quote request forms, the self-serve client portal, direct field sales into healthcare/legal/financial/aerospace accounts, and selective participation in industry conferences such as ADLM 2025 and ECA MarketPlace 2025. Named customers include Yale School of Medicine, ARC, SixSpeed, and Aeronet Worldwide (for government contract fulfillment).

Name

Priority Express

Legal name

Priority Express, Inc.

Website

https://priorityexpressinc.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Priority Express is a Windsor, Connecticut-based regional courier and logistics company providing same-day, scheduled, airport, medical cold chain, 3PL, and warehousing services to enterprise and mid-market B2B clients in healthcare, legal/financial, aerospace, construction, and manufacturing across the Northeast.

Ownership category

akta.pro rank

Product category

Courier and Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922), Freight Transportation Arrangement (488510)

SIC

Trucking & Courier Services (No Air) (4210), Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

akta.pro secondary industries

Healthcare & Medical STAT Courier (Specimens, Blood, Pharma) (TLAAADAE), Industrial Parts & Service‑Critical (Spare Parts, Field Service) (TLAAADAI), Special Handling Express (High-Value, Secure, Temperature-Controlled) (TLAAABAH)

Keywords

• Same-day courier
• Medical specimen delivery
• Cold chain logistics
• Warehouse fulfillment
• Expedited freight services

Headquarters

HQ city

Windsor

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Same-Day Courier Delivery: Time-critical delivery services with STAT (immediate pickup and delivery) and scheduled same-day options. Revenue generated per delivery transaction based on distance, weight, and urgency.
2. Scheduled Delivery Services: Non-routed scheduled delivery services for businesses with recurring delivery needs including daily, weekly, or monthly shipments. Provides cost-efficient solutions for multiple deliveries.
3. Airport Courier Services: Pickup and delivery services to/from JFK, LaGuardia, Boston Logan, and Bradley International airports. Includes inbound, outbound, route, and STAT delivery options.
4. Third-Party Logistics (3PL) and Warehousing: Comprehensive logistics solutions including warehousing, cross-docking, storage, and inventory management services. Supports businesses with geographically dispersed operations.
5. Medical/Healthcare Courier Services: Specialized courier services for medical specimens, pharmaceuticals, medical equipment, and temperature-controlled cold chain logistics for healthcare organizations.
6. Custom/Expedited Logistics: Specialized expedited logistics services including overnight, after-hours, weekend, holiday delivery, and custom delivery solutions for specialized needs including TSA/STA-certified processing.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Priority Express is a regional courier and logistics company operating since 1987, providing time-critical same-day delivery, scheduled delivery, and airport courier services across Connecticut, Massachusetts, New York, New Jersey, and the broader tri-state area using cargo vans and straight trucks. The company specializes in regulated-industry verticals including medical/healthcare specimen and pharmaceutical transport, legal and financial document delivery, aerospace parts, construction site logistics, and manufacturing supply chain support. It also offers 3PL and warehousing services including cross-docking and inventory management.

Product overview

Priority Express is a courier and logistics company offering a portfolio of delivery services built around expedited transportation. The core offerings are Same-Day Delivery (with STAT and scheduled options), Scheduled Delivery, Airport Courier Service, and extended-hours Overnight/Weekend/Holiday Delivery, all powered by a fleet of cargo vans and straight trucks. Specialization verticals include Medical/Healthcare (specimen, pharmaceutical, cold chain), Legal/Financial documents, Aerospace parts, Construction, and Manufacturing logistics. The company also operates Third-Party Logistics (3PL), Warehousing (with cross-docking and inventory management), and Cold Chain Logistics services. A differentiating capability is Chain of Custody tracking for compliance-sensitive document delivery and the upcoming Akuratemp cold chain integration for real-time temperature monitoring.

Differentiator

Problem solved

Functional benefit

Products and services

• Same-Day Delivery Time-critical delivery service with STAT (immediate pickup and delivery) and scheduled same-day options covering Connecticut, Massachusetts, New York, and New Jersey using cargo vans, straight trucks, and door-to-door service.
• Scheduled Delivery Non-routed delivery service allowing customers to schedule pickups and deliveries for specific dates and times, suitable for daily, weekly, or monthly recurring delivery needs with cost-efficient routing.
• Airport Courier Service Airport pickup and delivery service to/from JFK, LaGuardia, Boston Logan, and Bradley International airports, including inbound, outbound, same-day, scheduled, and route delivery options with cargo van (up to 800 lbs) and straight truck (up to 10,000 lbs) capacity.
• Overnight, After Hours, Weekend, and Holiday Delivery Extended-hours delivery service available 24/7/365 throughout Connecticut and the tri-state area, offering next-day delivery earlier than national overnight shippers, plus evening, weekend, and holiday availability.
• Custom Delivery Specialized expedited logistics services tailored to unique requirements, including nationwide 48-state pickup and delivery, TSA/STA-certified processing, and air cargo delivery agent services through a network of trusted partners.
• Medical/Healthcare Courier Services Comprehensive medical courier services including specimen transport (blood, urine, laboratory samples), pharmaceutical delivery (controlled substances, high-value, temperature-sensitive), medical equipment delivery, and 24/7 stat deliveries for hospitals, labs, and healthcare facilities.
• Legal/Financial Document Courier Services Secure transport of critical legal and financial documents with over 35 years of experience, including same-day and scheduled delivery, real-time tracking, signature confirmation, and insurance coverage for law firms, accounting firms, and financial institutions.
• Aerospace Manufacturing Courier Services Specialized courier service for critical aerospace parts with over 20 years of industry experience, offering same-day, scheduled, overnight, and international delivery with strict safety and security measures.
• Construction Site Courier Services Delivery of construction materials, tools, equipment, and supplies directly to job sites, including liftgate service for heavy/bulky items, real-time tracking, and 24/7 customer service.
• Manufacturing Courier Services Supply chain logistics support for manufacturing companies with same-day, scheduled, and on-demand delivery options, including real-time tracking, signature confirmation, and insurance coverage.
• Third-Party Logistics (3PL) Services Customized third-party logistics and order fulfillment services for e-commerce, healthcare, manufacturing, finance, and professional services, integrating with client business operations as an extension of their team.
• Warehousing Services Secure warehousing with real-time inventory tracking, cross-docking, and storage services supporting regional and nationwide shipping with dedicated account support.
• Cold Chain Logistics Validated temperature-controlled transport with real-time monitoring for pharmaceuticals and biologics, including Akuratemp integration for live temperature/location tracking and excursion alerts.

Quantifiable outcome

• Over 35 years of courier service experience since 1987
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Aeronet WorldwidecoreStrategic or Co-development PartnerCalifornia-based freight forwarder partnered with Priority Express for warehousing, cross-docking, and inventory management services supporting Aeronet's Connecticut server delivery contract. Priority Express provided secure warehousing at their Connecticut facility and inventory management system providing Aeronet real-time visibility.
• Express Couriers AssociationminorOthersIndustry association membership providing industry representation and networking within the courier and delivery industry.
• Customized Logistics Delivery AssociationminorOthersIndustry association membership (clda.org) for customized logistics and delivery services industry.
• Transportation Security AdministrationminorOthersTSA Cargo Screening Program participant ensuring compliance with federal cargo security requirements for air cargo shipments.
• US Customs and Border ProtectionminorOthersCertified customs broker partnership enabling international shipping and customs clearance services through CBP (custo
• Integrity Medical Courier TrainingminorOthersMedical courier training certification partner ensuring couriers are properly trained for healthcare and medical delivery requirements.
• The Connecticut ForumminorGTM or Marketing PartnerPriority Express is a sponsor of The Connecticut Forum, a thought leadership and speaker series organization. Partnership demonstrates community engagement and brand visibility through sponsorship of cultural events.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• AxleHire: Tech-enabled same-day courier platform targeting healthcare, retail, and e-commerce with proprietary tracking and routing. Comparable same-day B2B focus with a stronger technology stack and broader U.S. coverage.
• Dropoff: Tech-enabled same-day delivery platform serving healthcare and retail with proprietary dispatch software. Comparable medical and B2B same-day focus, but with stronger proprietary technology and broader geography.

Direct peers

• Capstone Logistics Services: Northeast-based courier and logistics provider serving healthcare, legal, and corporate clients with time-sensitive deliveries. Comparable in vertical mix, regional footprint, and same-day focus.
• Bonded Courier & Logistics: Multi-vertical B2B courier providing same-day, scheduled, medical, and legal document delivery with real-time tracking. Directly comparable service mix and customer segments to Priority Express.
• Express Courier & Logistics: Regional same-day and scheduled courier operating in the Northeast with medical, legal, and industrial customer bases. Comparable business model and customer verticals to Priority Express.
• OnTime Healthcare Courier: Regional medical specimen and healthcare courier operating in the Northeast with HIPAA-trained drivers and STAT delivery. Closely comparable to Priority Express's medical/healthcare vertical and same-day courier model.
• Roadrunner Courier Service: Regional same-day courier serving Connecticut and the Northeast with corporate, medical, and legal clients. Similar service portfolio and tri-state operating geography.

Broad incumbents

• DHL Same Day: International integrator offering same-day and time-critical courier services including medical and high-value shipments. Broadly comparable offering, but global footprint and corporate focus differ from Priority Express's regional mid-market orientation.
• UPS Healthcare: Global logistics leader with a dedicated healthcare logistics arm covering cold chain, specimen transport, and pharma distribution. Comparable medical courier capability but at vastly larger scale and with broader compliance infrastructure.
• FedEx Custom Critical: FedEx division providing time-critical same-day, healthcare, and high-value shipments across North America. Direct overlap with Priority Express's same-day and medical verticals, but with national scale and brand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/priorityexpress
• LinkedInlinkedin.com/company/priority-express-inc-
• Instagraminstagram.com/priorityexpressinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Priority Express