Refresh Your Memory, Inc.
Refresh Your Memory, Inc. (FactoryWiz) provides on-premise CNC machine monitoring and DNC software to discrete manufacturers under a perpetual per-machine license, connecting modern Ethernet and legacy RS232 equipment to real-time OEE dashboards, maintenance scheduling, and ERP/MES integrations.
- Company typePrivate
- Founded1983
- HeadquartersCorvallis, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Refresh Your Memory, Inc. does
Refresh Your Memory, Inc., operating under the FactoryWiz brand and headquartered in Corvallis, Oregon, develops on-premise machine monitoring and Direct Numerical Control (DNC) software for CNC machine shops and discrete manufacturers. Founded in 1983 to provide communication systems for CNC machines via personal computers, the company has evolved from punched paper tape preparation through DNC solutions to today's web-based FactoryWiz Monitoring platform, which collects real-time status, downtime, OEE (Overall Equipment Effectiveness), and production data from CNC machines, robots, additive equipment, fabrication gear, and process PLCs. The platform runs on physical or virtual Windows Server (2012r2+) with a MariaDB backend, connects to equipment via Ethernet protocols (Fanuc Focas, MT Connect, OPC-UA, UMATI) as well as legacy RS232 serial, and exposes a .NET API alongside a SOAP web service for ERP/MES integration and direct database access.
The commercial model is a perpetual per-machine license priced at $2,310 with volume discounts above 15 machines, supplemented by an optional annual Maintenance & Support Plan (MSP) for updates, phone support, and discounted custom development. FactoryWiz sells through direct enterprise field sales with personalized quotes and demonstrations and maintains a global authorized reseller program, with FactoryWiz UK covering the United Kingdom. The customer base is horizontal across manufacturing, including precision machining (Phillips Precision, Benchmark, FM Industries, RCO Engineering), mold making (Freeman, Alexandria Industries), and UK subcontracting (DP Engineering, Velden Engineering), with documented outcomes such as a reduction in monthly machine idle time from 1,200-1,400 hours to ~400 hours at RCO Engineering and an immediate 15% efficiency uplift claim from the company. In 2023, FactoryWiz merged with MaintiMizer (Ashcom Technologies' CMMS product, founded 1985) to form Celsus Software under CEO Richard Hefner, unifying real-time machine monitoring with computerized maintenance management on a single platform while preserving FactoryWiz as a product brand under Refresh Your Memory, Inc.
Refresh Your Memory, Inc. firmographics
Firmographics- Name
- Refresh Your Memory, Inc.
- Legal name
- Refresh Your Memory, Inc.
- Website
- https://factorywiz.com
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Refresh Your Memory, Inc. (FactoryWiz) provides on-premise CNC machine monitoring and DNC software to discrete manufacturers under a perpetual per-machine license, connecting modern Ethernet and legacy RS232 equipment to real-time OEE dashboards, maintenance scheduling, and ERP/MES integrations.
- Ownership category
- akta.pro rank
Refresh Your Memory, Inc. industry classification
Industry- Product category
- Industrial Machine Monitoring Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer and Peripheral Equipment Manufacturing (33411)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Misc Industrial & Commercial Machinery & Equipment (3590)
- akta.pro primary industry
- Industrial Controllers & Control Systems (PLCs, PACs, CNC Controllers) (IMAHAHAH)
Keywords
Where Refresh Your Memory, Inc. is headquartered
LocationHeadquarters
- HQ city
- Corvallis
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Refresh Your Memory, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Machine Monitoring Perpetual License: One-time perpetual license purchase for FactoryWiz Machine Monitoring software. Price is per machine with volume discounts available at 15+ machines. Includes DNC file transfer, live OEE/uptime tracking, mobile notifications, preventive maintenance, and open API access. No subscription required.
- Maintenance & Support Plan (MSP): Optional annual maintenance and support program offering software updates and upgrades, license protection and transfer, technical assistance via phone/email/online, custom development discounts, and comprehensive training and onboarding.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Machine Monitoring Perpetual License at $2,310 per machine |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Refresh Your Memory, Inc. product offering
Product offeringCore offering
Refresh Your Memory, Inc. develops and sells the FactoryWiz line of on-premise CNC machine monitoring and Direct Numerical Control (DNC) software, sold as perpetual per-machine licenses. The platform connects to CNC machines and manufacturing equipment via modern Ethernet protocols (MT Connect, OPC-UA, Fanuc Focas) and legacy RS232, providing real-time OEE tracking, downtime analysis, preventive maintenance scheduling, automated alerts, ERP/MES integration via open APIs, and secure part-program file transfer. Following the merger with MaintiMizer, the offering is unified under the Celsus Software brand combining machine monitoring with computerized maintenance management.
Product overview
Refresh Your Memory, Inc. offers FactoryWiz, a scalable machine monitoring and DNC software platform under a perpetual license (non-subscription) model. The core portfolio includes FactoryWiz Machine Monitoring for real-time CNC tracking, FactoryWiz DNC for secure part program file transfers, and FactoryWiz OperatorConnect for shop floor operator interfaces. These products are now unified under Celsus Software following the merger with MaintiMizer (CMMS). The platform features real-time dashboards, OEE tracking, preventive maintenance scheduling, and ERP integration via open .NET/SOAP APIs.
Differentiator
Problem solved
Functional benefit
Products and services
- FactoryWiz Machine Monitoring Real-time machine monitoring platform that tracks CNC machine performance, downtime, OEE (Overall Equipment Effectiveness), and production data. Displays live and historical production data via interactive dashboards accessible from web-enabled devices, tablets, and smart phones. Sold to manufacturing facilities with CNC machines as a perpetual per-machine license.
- FactoryWiz DNC (Direct Numerical Control) Secure software solution for managing CNC part programs across the shop floor. Ensures correct program revision delivery to machines via RS232 or modern Ethernet connections, eliminating physical media like USB drives and supporting drip-feeding of large programs without memory limits. Included with all machine monitoring licenses.
- Celsus Software Unified platform resulting from the merger of FactoryWiz and MaintiMizer (CMMS). Combines real-time CNC machine monitoring with maintenance scheduling for manufacturers seeking integrated uptime and maintenance management across machine and maintenance data.
- Maintenance & Support Plan (MSP) Optional annual maintenance and support program offering software updates and upgrades, license protection and transfer, technical assistance via phone/email/online, custom development discounts, and comprehensive training and onboarding. Sold to FactoryWiz machine monitoring customers as an add-on recurring service.
Quantifiable outcome
- Reduce machine idle time by 800-1,000 hours per month
- +2 more outcomes
Companies that use Refresh Your Memory, Inc.
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
Refresh Your Memory, Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability2 records
Feature8 records
Refresh Your Memory, Inc. partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Celsus Software (Merger with MaintiMizer/Ashcom Technologies)coreFactoryWiz (Refresh Your Memory, Inc.) merged with MaintiMizer (from Ashcom Technologies) to form Celsus Software. The merger combines FactoryWiz's machine monitoring and CNC communications platform with MaintiMizer's CMMS capabilities. Richard Hefner serves as CEO of the new entity. The combined entity serves manufacturers with 80+ years of combined experience and brings together live machine data with maintenance scheduling workflows.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Refresh Your Memory, Inc. competitors and assessment
Company assessmentOthers
- FANUC MT-Linki / MTConnect: FANUC's own monitoring tooling plus the MTConnect protocol ecosystem that FactoryWiz supports. Adjacent/enabling role: defines the data standard FactoryWiz consumes and competes with third-party apps for Fanuc machine monitoring.
- Deloitte Smart Factory / Schneider AVEVA: AVEVA (Schneider Electric) provides plant-level manufacturing analytics and IIoT platforms that include machine monitoring and OEE as part of larger enterprise solutions. Direct overlap with FactoryWiz's analytics and integration scope in larger plants.
Broad incumbents
- Sepasoft (MES on Ignition): MES module provider built on Inductive Automation's Ignition SCADA platform, with monitoring, OEE, and traceability for factories. Overlaps with FactoryWiz's OEE and reporting scope but bundles into a wider SCADA/MES stack.
- Rockwell Automation (Plex / FactoryTalk): Major industrial automation vendor offering FactoryTalk/Plex MES and analytics, including machine-level monitoring. A broader incumbent whose monitoring modules can substitute for FactoryWiz inside its installed base.
- iBASEt (Critical Manufacturing): Vendor of Solumina MES and FactoryLogix-class manufacturing execution systems serving complex discrete manufacturers. Adjacent competitor that can absorb machine monitoring as part of a broader MES suite, putting pricing pressure on standalone solutions like FactoryWiz.
- Siemens Opcenter (formerly Camstar): Enterprise MES / manufacturing operations management suite from Siemens covering production monitoring, quality, and machine integration. Competes at the high end of the same workflow that FactoryWiz addresses, especially at plants running Siemens controllers.
Direct peers
- Scytec DataXchange: Cloud CNC machine monitoring and OEE platform purpose-built for machine shops. Directly competes with FactoryWiz Monitoring on real-time machine data, dashboards, and ERP integration, with a stronger SaaS delivery model.
- MachineMetrics: Cloud-native CNC machine monitoring and OEE platform serving discrete manufacturers. Directly comparable to FactoryWiz on target customer (CNC machine shops), core use case (real-time monitoring, OEE, downtime), and integration scope (Fanuc, Haas, Mazak, Heidenhain), but opposite on delivery model (SaaS vs. on-prem perpetual).
- Memex Automation: Provider of MERLIN machine monitoring, OEE, and DNC software for CNC and discrete manufacturers. Closely aligned with FactoryWiz on shop-floor feature set, perpetual-license history, and customer profile (mold shops, job shops).
Emerging players
- Tulip Interfaces: Frontline operations and manufacturing app platform increasingly used for machine operator interfaces, paperless work instructions, and CNC-area analytics. Overlaps with FactoryWiz OperatorConnect and monitoring dashboards but focused on composable no-code apps.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Refresh Your Memory, Inc. social profiles
Digital presenceRefresh Your Memory, Inc. compliance and trust
Trust signalCompliance1 record
Refresh Your Memory, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Refresh Your Memory, Inc. leadership team
Management profileNumber of profiles
Profiles3 records
Refresh Your Memory, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Refresh Your Memory, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Refresh Your Memory, Inc.
What does Refresh Your Memory, Inc. do?
Refresh Your Memory, Inc. develops and sells the FactoryWiz line of on-premise CNC machine monitoring and Direct Numerical Control (DNC) software, sold as perpetual per-machine licenses. The platform connects to CNC machines and manufacturing equipment via modern Ethernet protocols (MT Connect, OPC-UA, Fanuc Focas) and legacy RS232, providing real-time OEE tracking, downtime analysis, preventive maintenance scheduling, automated alerts, ERP/MES integration via open APIs, and secure part-program file transfer. Following the merger with MaintiMizer, the offering is unified under the Celsus Software brand combining machine monitoring with computerized maintenance management.
Is Refresh Your Memory, Inc. a public or private company?
Refresh Your Memory, Inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Refresh Your Memory, Inc. founded?
Refresh Your Memory, Inc. was founded in 1983. It employs 11 to 50 people.
Where is Refresh Your Memory, Inc. based?
Refresh Your Memory, Inc. is headquartered in Corvallis, United States, in the North America region.
How does Refresh Your Memory, Inc. make money?
Two revenue lines are on record. Machine Monitoring Perpetual License is the primary driver. The others are maintenance & Support Plan (MSP).
Who are Refresh Your Memory, Inc.'s main competitors?
Others on record are FANUC MT-Linki / MTConnect and Deloitte Smart Factory / Schneider AVEVA. Broad incumbents are Sepasoft (MES on Ignition), Rockwell Automation (Plex / FactoryTalk), iBASEt (Critical Manufacturing) and Siemens Opcenter (formerly Camstar). Direct peers are Scytec DataXchange, MachineMetrics and Memex Automation. Tulip Interfaces is listed as an emerging player.
Does Refresh Your Memory, Inc. have an API?
Yes. FactoryWiz provides a complete .NET API (DLL) encompassing all system functionality, making it easy to write C# or VB.NET applications for interaction with other systems. Most functionality is also offered via SOAP Web Service for access from Java and other web architectures. Behind FactoryWiz lies a MariaDB database which can be accessed directly via ODBC Connector for more powerful queries.
What industry is Refresh Your Memory, Inc. in?
Refresh Your Memory, Inc.'s product category is Industrial Machine Monitoring Software. Its primary akta.pro industry code is IMAHAHAH, Industrial Controllers & Control Systems (PLCs, PACs, CNC Controllers). Its NAICS code is 54151 and its SIC code is 3823.