ElderServe

What ElderServe does

ElderServe, Inc. is a Kentucky-domiciled nonprofit organization founded in 1962 (originally as Senior House, renamed in 1990) that operates a portfolio of senior care and community services targeted at older adults, families, and caregivers in Louisville's West End. Its offering is anchored on two physical facilities at 631 South 28th Street (the Oak & Acorn Intergenerational Center) and 215 W. Breckinridge St: a Senior Center providing social activities, nutrition, wellness workshops, and civic engagement programming Monday through Friday, and a renovated Adult Day Health Center delivering person-centered dementia and Alzheimer's care with personalized care plans, therapeutic programming, meals, and transportation. Surrounding services include senior advocacy and outreach (legal, housing, healthcare navigation), caregiver support groups, civic engagement and voter-registration assistance, a volunteer pipeline, and a facility-rental channel for community event space.

The organization's "technology" stack is non-AI and primarily operational/community: a website and social media presence for outreach, an intergenerational Tech Hub operated in partnership with Simmons College of Kentucky where college students teach seniors to use consumer devices and the internet, and routine health monitoring in dementia care. ElderServe also operates the only Crime Victim Services program for elderly victims in Kentucky (since 1996), a market-differentiating capability.

Revenue is generated through a hybrid nonprofit model: recurring Champion for the Aging memberships (annual $600, monthly $50) with half routed to the Adopt-a-Senior initiative; one-time donations and grants; service fees from the Adult Day Health Center and dementia program; and facility rental income. Distribution is geographically concentrated in Louisville, with community-led outreach through partnerships (Simmons College), word-of-mouth referrals, and civic engagement events. The customer base is long-tail individuals (seniors and family caregivers) and donors, with no enterprise concentration and no large anchor contracts. The organization is BBB Accredited, files Form 990, and is led by CEO Rev. Timothy Findley, Jr., the first Black leader in its 60+ year history.

Name

ElderServe

Legal name

ElderServe, Inc.

Website

https://elderserveinc.org

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

51–100 employees

Short description

ElderServe is a Kentucky nonprofit founded in 1962 that runs a Senior Center, an Adult Day Health Center for dementia/Alzheimer's care, and community programs serving older adults, family caregivers, and donors in Louisville's West End.

Ownership category

akta.pro rank

Product category

Senior Care Services (Adult Day Health and Senior Center)

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Memory Care Adult Day Programs (Dementia/Alzheimer’s) (HSABANAC), Caregiver Support & Education Programs (Center-Based) (HSABANAN)

Keywords

• Senior care services
• Adult day health
• Dementia care programs
• Caregiver support services
• Senior community center

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Membership Fees: Annual and monthly membership programs (Champion for the Aging) providing access to events, exclusive reports, tours, and swag, with half of membership supporting seniors through Adopt a Senior initiative.
2. Donations: One-time donations from individuals and organizations supporting essential resources, activities, and support services for older adults.
3. Facility Rental: Rental of meeting rooms, office space, event rooms, kitchen space, and courtyard area to community members and organizations.
4. Service Fees: Fees associated with adult day health center services and specialized dementia care programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

ElderServe is a nonprofit that delivers senior care services through its Senior Center (social, recreational, wellness, and nutrition programs for independent older adults) and Adult Day Health Center (specialized, person-centered Alzheimer and dementia care). Surrounding these two core facilities are a paid Champion for the Aging membership program, caregiver support resources, civic engagement and voter registration assistance, intergenerational programming via the Simmons Tech Hub, volunteer coordination, and event/meeting facility rental, all delivered from its Oak & Acorn building at 631 South 28th Street in Louisville's West End.

Product overview

ElderServe is a nonprofit organization offering a coordinated portfolio of senior care and community services centered around two core facilities: the Senior Center (providing social activities, wellness programs, and nutrition for independent older adults) and the Adult Day Health Center (specialized dementia and Alzheimer's care with personalized, person-centered programming). Supporting these core offerings are the Champion for the Aging Membership Program (a paid membership providing event benefits and funding Adopt-a-Senior initiatives), plus additional services including Senior Advocacy & Outreach, Intergenerational Engagement through the Simmons Tech Hub partnership, Support for Caregivers, Civic Engagement Opportunities, Volunteer Programs, and Facility Rental. The organization serves Louisville's West End community from its Oak & Acorn building at 631 South 28th Street.

Differentiator

Problem solved

Functional benefit

Products and services

• Senior Center A safe, social, and enriching environment for independent older adults offering Tai Chi, instructor-led music classes, Bingo, recreational games, health and wellness workshops, healthy balanced meals, and community engagement. Open Monday through Friday, 9:00 AM to 4:00 PM.
• Adult Day Health Center

Quantifiable outcome

• Serves seniors in Louisville's West End with comprehensive services
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and major.

• Simmons College of KentuckycoreStrategic or Co-development PartnerPartnership through Simmons Tech Hub at ElderServe where college students assist seniors with technology education. This intergenerational initiative bridges the technology gap by teaching seniors to use devices, navigate the internet, and stay connected with loved ones.
• GuardiaCaremajorStrategic or Co-development PartnerMerger in 2016 brought guardianship and financial management services to ElderServe, expanding service offerings for seniors.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/elderserve
• LinkedInlinkedin.com/company/elderserve
• Instagraminstagram.com/elderserve
• Xx.com/ElderServeInc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ElderServe