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Starboard Cruise Services

Full company profile

uuid000hk9d

Namestring
Starboard Cruise Services
Legal namestring
Starboard
Websiteurl
starboardcruise.com
Company typeenum
Private
Founded yearint
1958
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
1,001–5,000
akta.pro rankint
HeadquartersMiami, United States
HQ citystring
Miami
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
cruise ship retail, vacation retail curation, onboard retail services, resort retail management, travel retail operator
SIC code1 code
  • Services-Miscellaneous Amusement & Recreation7990
Product category
Travel Retail Curation Services
Revenue model1 record
1Vacation Retail Curation
TypeTransaction Fee
Description

Starboard curates and provides retail goods and experiences for vacation brands including cruise lines and resorts, transforming goods and experiences into memorable moments at sea and on land.

starboardretailgroup.com
Marketing channels3 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels1 record

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D
GTM typeB2B
B2B
Offering typeServices
Services
Core offering1 text field

Starboard Cruise Services curates and operates retail venues and experiences for premier vacation brands, including cruise lines and land-based resort operators. The company sources merchandise, designs retail environments, and transforms goods and experiences into memorable moments for travelers at sea and on land. A related Onboard Media brand supports advertising and content delivery aboard cruise ships.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Starboard is a single unified retail curation brand (operating as 'The World\'s Leading Vacation Retail Curator') that provides vacation retail services primarily aboard cruise ships and at land-based resort properties. The company transforms goods and physical experiences into memorable retail moments for cruise lines and resort operators. The main brand encompasses the core vacation retail curation offering, with 'Onboard Media' referenced as a related brand serving the onboard media segment.

Product and service3 records
1Starboard Luxury
CategoryVacation retail curation — luxury segment
Description

Luxury retail curation program operated by Starboard for premier vacation brands, providing curated luxury merchandise and retail experiences aboard cruise ships and at land-based resort properties for high-end travelers.

2Starboard Resort
CategoryVacation retail curation — resort segment
Description

Resort-focused retail curation program operated by Starboard at premier land-based vacation resorts, sourcing and merchandising goods to create memorable retail moments for resort guests.

3Onboard Media
CategoryOnboard media and advertising
Description

Onboard advertising and media platform associated with Starboard Cruise Services, providing content and media monetization solutions for cruise ship partners.

Scale indicator1 record

Each record includes

Type, Value, Description, Source

Recent move4 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers6 records
1Tourvest Duty Free
TypeDirect peer
Description

Tourvest Duty Free provides in-flight, airport, and cruise ship retail services across multiple geographies. It is comparable to Starboard as a specialist retail concessionaire serving cruise lines with curated onboard shops and similar B2B delivery model.

2Lagardère Travel Retail
TypeBroad incumbent
Description

Lagardère Travel Retail is a large, diversified travel retail concessionaire operating across multiple travel channels. It is comparable to Starboard as a B2B partner providing curated retail and food concepts to cruise operators and other travel venues.

3Harding Retail
TypeDirect peer
Description

Harding Retail is a long-standing travel retail concessionaire operating shops on cruise ships and in other travel hubs. It is the most direct competitor to Starboard in cruise ship retail curation, serving overlapping cruise line customers with similar onboard retail programs.

4DFS Group
TypeBroad incumbent
Description

DFS Group operates luxury travel retail stores in airports and downtown duty-free locations globally. It is comparable to Starboard in the curation of premium and luxury brands for travel-related retail contexts and serves an overlapping customer base of luxury vendors.

5Gebr. Heinemann
TypeBroad incumbent
Description

Gebr. Heinemann is a major European duty-free and travel retail distributor with significant cruise retail exposure. It is comparable to Starboard as a B2B travel retail partner to cruise operators and a global category leader in duty-free distribution.

6Avolta (formerly Dufry)
TypeBroad incumbent
Description

Avolta is one of the world's largest travel retail operators, running duty-free and specialty stores across airports, cruise lines, and other travel venues. It overlaps with Starboard in cruise retail and is a broad incumbent competing for the same cruise line contracts at much larger scale.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment1 record

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles3 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Starboard Cruise Services

Travel Retail Curation Servicesstarboardcruise.com

Starboard Cruise Services firmographics

Firmographics
Name
Starboard Cruise Services
Legal name
Starboard
Website
https://starboardcruise.com
Company type
Private
Founded year
1958
Operating status
Operating
Headcount range
1,001–5,000 employees
Ownership category
akta.pro rank

Where Starboard Cruise Services is headquartered

Location

Headquarters

HQ city
Miami
HQ country
United States
HQ region
North America

Offices1 record

Markets served

Starboard Cruise Services business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

  1. Vacation Retail Curation: Starboard curates and provides retail goods and experiences for vacation brands including cruise lines and resorts, transforming goods and experiences into memorable moments at sea and on land.

Distribution channels1 record

Marketing channels3 records

Starboard Cruise Services product offering

Product offering

Core offering

Starboard Cruise Services curates and operates retail venues and experiences for premier vacation brands, including cruise lines and land-based resort operators. The company sources merchandise, designs retail environments, and transforms goods and experiences into memorable moments for travelers at sea and on land. A related Onboard Media brand supports advertising and content delivery aboard cruise ships.

Product overview

Starboard is a single unified retail curation brand (operating as 'The World\'s Leading Vacation Retail Curator') that provides vacation retail services primarily aboard cruise ships and at land-based resort properties. The company transforms goods and physical experiences into memorable retail moments for cruise lines and resort operators. The main brand encompasses the core vacation retail curation offering, with 'Onboard Media' referenced as a related brand serving the onboard media segment.

Differentiator

Problem solved

Functional benefit

Products and services

  • Starboard Luxury Luxury retail curation program operated by Starboard for premier vacation brands, providing curated luxury merchandise and retail experiences aboard cruise ships and at land-based resort properties for high-end travelers.
  • Starboard Resort Resort-focused retail curation program operated by Starboard at premier land-based vacation resorts, sourcing and merchandising goods to create memorable retail moments for resort guests.
  • Onboard Media Onboard advertising and media platform associated with Starboard Cruise Services, providing content and media monetization solutions for cruise ship partners.

Companies that use Starboard Cruise Services

Customer profile

Segments1 record

Ideal customer profiles1 record

Starboard Cruise Services technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Starboard Cruise Services partnerships and signals

Strategic signal

Scale indicators1 record

Recent moves4 records

Expansion highlights5 records

Starboard Cruise Services competitors and assessment

Company assessment

Direct peers

  • Tourvest Duty Free: Tourvest Duty Free provides in-flight, airport, and cruise ship retail services across multiple geographies. It is comparable to Starboard as a specialist retail concessionaire serving cruise lines with curated onboard shops and similar B2B delivery model.
  • Harding Retail: Harding Retail is a long-standing travel retail concessionaire operating shops on cruise ships and in other travel hubs. It is the most direct competitor to Starboard in cruise ship retail curation, serving overlapping cruise line customers with similar onboard retail programs.

Broad incumbents

  • Lagardère Travel Retail: Lagardère Travel Retail is a large, diversified travel retail concessionaire operating across multiple travel channels. It is comparable to Starboard as a B2B partner providing curated retail and food concepts to cruise operators and other travel venues.
  • DFS Group: DFS Group operates luxury travel retail stores in airports and downtown duty-free locations globally. It is comparable to Starboard in the curation of premium and luxury brands for travel-related retail contexts and serves an overlapping customer base of luxury vendors.
  • Gebr. Heinemann: Gebr. Heinemann is a major European duty-free and travel retail distributor with significant cruise retail exposure. It is comparable to Starboard as a B2B travel retail partner to cruise operators and a global category leader in duty-free distribution.
  • Avolta (formerly Dufry): Avolta is one of the world's largest travel retail operators, running duty-free and specialty stores across airports, cruise lines, and other travel venues. It overlaps with Starboard in cruise retail and is a broad incumbent competing for the same cruise line contracts at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Starboard Cruise Services social profiles

Digital presence

Starboard Cruise Services financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Starboard Cruise Services leadership team

Management profile

Number of profiles

Profiles3 records

Starboard Cruise Services funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Starboard Cruise Services M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Starboard Cruise Services

What does Starboard Cruise Services do?

Starboard Cruise Services curates and operates retail venues and experiences for premier vacation brands, including cruise lines and land-based resort operators. The company sources merchandise, designs retail environments, and transforms goods and experiences into memorable moments for travelers at sea and on land. A related Onboard Media brand supports advertising and content delivery aboard cruise ships.

Is Starboard Cruise Services a public or private company?

Starboard Cruise Services is a private company. It is classified as unknown and is currently operating.

When was Starboard Cruise Services founded?

Starboard Cruise Services was founded in 1958. It employs 1,001 to 5,000 people.

Where is Starboard Cruise Services based?

Starboard Cruise Services is headquartered in Miami, United States, in the North America region.

How does Starboard Cruise Services make money?

One revenue line is on record: vacation Retail Curation.

Who are Starboard Cruise Services's main competitors?

Direct peers on record are Tourvest Duty Free and Harding Retail. Broad incumbents are Lagardère Travel Retail, DFS Group, Gebr. Heinemann and Avolta (formerly Dufry).

Does Starboard Cruise Services have an API?

No public API is recorded for Starboard Cruise Services.

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Live signals
MarketScreenerGlobal Travel Retail Holdings Llc's Starboard, Carnival Cruise Line, And Diageo Enter Distribution Agreement For Limited-Edition Bulleit BourbonStarboard, Carnival Cruise Line, and Diageo announced a limited-edition Bulleit Bourbon for Carnival's 250th-anniversary celebrations. The single-barrel bourbon, selected by Starboard and Carnival executives, will be available exclusively on 14 Carnival ships for $59.99 this summer.StarboardretailgroupOLAPLEX Launches its First Shipboard Partnership with Starboard Cruise ServicesOLAPLEX announced on September 26, 2023 its first shipboard partnership with Starboard Cruise Services, an LVMH-owned retail curator at sea, offering its full bond-building hair-care range aboard select Starboard ships. The range, including No.3 Hair Perfector, is currently shoppable on 19 ships, with more to onboard. Starboard operates over 750 onboard brands across more than 106 ships.PR NewswireAzamara Signs Exclusive Retail Partnership with Starboard Cruise ServicesAzamara, a boutique cruise line, announced an exclusive fleetwide retail partnership with Starboard Cruise Services, a luxury retailer at sea and LVMH company, effective August 28, 2021. The partnership will redesign Azamara's onboard retail program to offer destination-tailored, experiential shopping featuring local artisans, cultural collections, and limited-time items such as hand-painted silks from Barcelona and Chilean recycled glass art. The inaugural voyage under the new partnership departed on September 1, 2021, from Greece aboard Azamara Quest.PR NewswireLisa Bauer Named President And CEO Of Starboard Cruise ServicesStarboard Cruise Services announced the appointment of Lisa Bauer as President and Chief Executive Officer, effective June 11, 2019, with the appointment formally announced by LVMH Group Managing Director Toni Belloni. In her role, Bauer will oversee operations for both Starboard and sister company Onboard Media, which together employ 2,500 people across land and sea operations serving eight partner cruise lines. Bauer joins from Delta Airlines, where she served as Vice President of Onboard Experience, and brings extensive cruise industry experience including prior executive roles at Royal Caribbean International.PR NewswireStarboard Cruise Services Named 2018 DFNI Asia Pacific Cruise/Ferry Retailer Of The YearStarboard Cruise Services, an LVMH company and premier global cruise retailer, has been awarded the DFNI Asia Pacific Cruise/Ferry Retailer of the Year for the fourth consecutive year, recognizing excellence in travel-retail and duty-free sectors. The award coincides with the company's record-breaking results in the Asian market and its experiential retail approach focused on entertainment, discovery, and hospitality. Starboard is expanding its cruise ship retail operations with new agreements covering Costa Cruises, Royal Caribbean, Carnival, and Norwegian Cruise Line, projecting over 360,000 square feet of retail space on 90+ ships by 2020.