Phoenix Scales

What Phoenix Scales does

Phoenix Scales Ltd is a privately-held UK industrial weighing equipment specialist headquartered in West Bromwich, West Midlands, founded in 2008. The company provides a comprehensive one-stop offering spanning the sale, hire, service, UKAS-accredited calibration, and repair of weighing equipment, serving industrial and commercial customers nationwide across manufacturing, logistics, food processing, agriculture, and chemical industries. Its product portfolio covers more than 20 equipment categories including ATEX scales, axle weighers, balances, bench scales, counting scales, crane scales, dimensioning systems, dynamometers, filling systems, fork truck scales, pallet truck scales, platform scales, portion control scales, weighbridges, weigh pads, vessel and silo weighing load cells, indicators, remote displays, and software systems, supported by proprietary offerings such as the WeighUP adjustable-height scale and SMS remote weight monitoring.

The business operates on a diversified revenue model combining hardware sales (axle weighers, ATEX, balances, crane scales, weighbridges, platform scales, etc.), usage-based equipment and test-weight hire (delivered with UKAS or National Standards calibration certificates), recurring annual service and maintenance contracts (Inclusive Cover, Breakdown Cover, Standard Cover, Annual Calibration), UKAS ISO 17025 calibration services (including silo and vessel calibration), and a repair arm covering all makes of weighing equipment. Differentiation rests on UKAS ISO 17025 accreditation with scope to 6000kg, BSI 9001:2015 and Cyber Essentials certifications, and vertical-specialized hygienic solutions (HygienX range). The 2018 acquisition of Gloucestershire-based KFC extended the company's reach into surface mount component counting and precision balances, adding both capability and hire stock.

Go-to-market is a direct, engineer-led field-sales model with nationwide UK coverage and an online 'Request an Engineer' intake, supported by a company blog and a LinkedIn corporate presence. The company operates two West Bromwich sites: a main headquarters on Barton Street and a UKAS ISO 17025 accredited calibration facility at 34 Oldbury Road. Phoenix Scales Ltd is governed by the laws of England and Wales, is independently owned with no disclosed institutional investors, and reports headcount in the 11-50 range.

Name

Phoenix Scales

Legal name

Phoenix Scales Ltd

Website

https://phoenixscales.co.uk

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Phoenix Scales Ltd is a privately-held UK independent weighing equipment specialist based in West Bromwich, providing sales, hire, service, UKAS ISO 17025 accredited calibration, and repair of industrial scales for manufacturing, logistics, food processing, agriculture, and chemical customers across the United Kingdom.

Ownership category

akta.pro rank

Headquarters

HQ city

West Bromwich

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Equipment Sales: Sale of weighing equipment including axle weighers, ATEX scales, balances, bench scales, crane scales, platform scales, weighbridges, and specialized industrial weighing solutions.
2. Equipment Hire: Rental of weighing equipment and test weights. Weights are supplied with current calibration certificates to UKAS or National Standards. Delivery and collection services offered.
3. Service and Maintenance Contracts: Ongoing maintenance services including Inclusive Cover (with spare parts and service visits), Breakdown Cover, Standard Cover, and Annual Calibration cover levels.
4. Calibration Services: UKAS ISO 17025 Accredited calibration services including standard calibration, silo and vessel calibration, and UKAS calibration with certificates issued through the Calibration Certificates Portal.
5. Repair Services: Repair services for all makes and types of weighing equipment and scales.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Phoenix Scales is an independent UK weighing machine company that sells, hires, calibrates, services, and repairs industrial and commercial weighing equipment. Its offering spans a broad hardware catalogue (scales, balances, weighbridges, crane scales, platform scales, etc.) backed by UKAS ISO 17025 accredited calibration, BSI 9001:2015 quality certification, and ongoing maintenance contracts delivered through a nationwide engineering team.

Product overview

Phoenix Scales is a UK-based independent weighing equipment company offering a comprehensive portfolio of hardware products and calibration services. The product range includes industrial weighing scales across multiple categories: ATEX explosion-protected scales, axle weighers, balances, bench scales, counting scales, crane scales, dynamometers, filling systems, forklift truck scales, platform scales, portion control scales, weighbridges, and vessel/silo weighing systems. The company also provides stainless steel variants, process weighing controllers, indicators, remote displays, dimensioning systems, and test weights. Services include UKAS ISO 17025 calibration, hire, service, repair, and software systems for scale management. The company is BSI 9001:2015 certified and Cyber Essentials certified, serving customers nationally across the UK.

Differentiator

Problem solved

Functional benefit

Products and services

• ATEX Scales

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• KFC (Acquired)coreOthersPhoenix Scales Ltd acquired Gloucestershire-based KFC, a surface mount component and precision balances weighing company. This acquisition strengthens Phoenix Scales in the Surface Mount Component Counting market and adds hire stock of surface mount counting scale systems. The acquisition also opens new customer opportunities for service, bench checkweighers, and calibration services.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Hardy Process Solutions: Manufacturer of industrial weighing technology, load cells, and weight indicators for process weighing applications. Comparable as a specialist in industrial weighing instrumentation and process weighing controllers—a core product category for Phoenix Scales.
• Marsden Weighing Machines Group: UK-based weighing equipment manufacturer and retailer offering industrial scales, medical scales, and calibration services. Directly comparable as a UK-domestic peer competing in the same product categories and customer segments, including sales, hire, and service of weighing equipment.
• Adam Equipment: UK-headquartered manufacturer of industrial and laboratory balances, scales, and weighing equipment with global distribution. Comparable as a UK-rooted peer with overlapping product lines (balances, bench scales, platform scales) and a similar mix of equipment sales and service.
• Cardinal Scale Manufacturing: US-based manufacturer of industrial scales, vehicle scales, and weighing systems. Comparable as a specialist weighing equipment manufacturer with overlapping product lines (platform scales, axle weighers, weighbridges) and a service/support model targeting industrial end customers.

Regional players

• CAS Scale: South Korea-headquartered weighing equipment manufacturer with a UK arm selling industrial and retail scales. Comparable as an overseas scale OEM with a UK presence; competes with Phoenix Scales on bench, platform, and retail scales but does not directly match the UKAS calibration service depth.

Broad incumbents

• Avery Berkel (Illinois Tool Works): Historic UK weighing brand now part of ITW, offering retail and industrial scales. Comparable as a UK-originated broad incumbent in the same weighing equipment market, with a much larger product range and parent-company resources for service network coverage.
• Mettler-Toledo: Global leader in precision instruments including industrial scales, laboratory balances, and production weighing solutions. Comparable as the dominant incumbent in weighing & force measurement; competes with Phoenix Scales on industrial scales and pipettes the UKAS calibration services space, but with vastly broader portfolio and global scale.
• Rice Lake Weighing Systems: US-based manufacturer and distributor of industrial weighing equipment, including bench, floor, and vehicle scales, plus calibration services. Comparable as a broad incumbent with overlapping product categories and an integrated sales/service/distribution model similar to Phoenix Scales' one-stop approach.
• Schenck Process: Global supplier of industrial weighing and feeding solutions, including process weighing, belt scales, and load cells. Comparable as a broad incumbent focused on industrial and process weighing, addressing many of the same manufacturing, food, and chemical customers in the UK.
• Brecknell Scales (Salter Brecknell, ITW): Industrial and commercial scale brand under ITW, offering bench, floor, and platform scales. Comparable as a broad incumbent with overlapping product categories and a deep UK/US distribution footprint that competes on both price and service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/phoenix-scales-limited

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix Scales