Emergencias

What Emergencias does

Emergencias (legally International Health Services Argentina S.A., or IHSA S.A.) is an Argentine extrahospital medical services company registered as a medicina prepaga provider (RNEMP N° 112431) and headquartered in Buenos Aires. The company operates a dual B2C and B2B model: on the consumer side, it sells tiered subscription health plans (Plan Esencial+, Plan Estándar, Plan Preferencial, Plan Premium, plus Familia and Senior variants) that complement members' existing obra social or prepaga coverage, providing emergency response, urgent care, specialist consultations, pharmacy discounts of up to 40%, and 24/7 telemedicine through a partnership with ÜMA Health Argentina S.A. (Telemedicina UMA). The B2B offering spans Área Protegida (worksite emergency coverage complementing workers' compensation insurance), Espacio Cardio Asistido (AED installation plus CPR training), Salud Ocupacional (in-company clinics, absenteeism management), Eventos Protegidos (event medical coverage with mobile ICU units), Capacitaciones (AHA-certified CPR/first aid training), medical transfers, vaccinations, and diagnostic testing. The company holds ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 certifications (first in its sector), has been an authorized American Heart Association training site since 2011, and is registered in the ACHILLES system through SICLAR for industrial-sector contracts.

The underlying technology platform is a hybrid of physical and digital infrastructure: six owned medical centers across Buenos Aires, a fleet of mobile ICU units and adapted transfer vehicles, digital credentials, WhatsApp self-service, a club benefits platform (Club Emergencias) with 1,000+ discounts, and AI-assisted features delivered through UMA including a chat-based preliminary diagnosis tool and a deep-learning cardiovascular and type 2 diabetes risk assessment using selfie images. The business model is dominated by recurring subscription revenue from individual and family plan memberships and corporate contracts, supplemented by professional services revenue from event coverage, training, and transfers. Emergencias is privately held with no disclosed parent, private equity, or venture capital backing in the available data. The company reports 9+ million beneficiaries nationwide and 1,001–5,000 employees, and is in the process of consolidating its consumer brand under 'Emergencias Salud' with integration of the Contigo Salud plan platform.

Name

Emergencias

Legal name

IHSA S.A.

Website

https://emergencias.com.ar

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Emergencias is an Argentine extrahospital medical services company (IHSA S.A.) that sells tiered subscription health plans to individuals and families and provides corporate health, event coverage, and AHA-certified training to organizations, serving 9+ million beneficiaries nationwide.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Direct Life, Health, and Medical Insurance Carriers (52411), Offices of Physicians (6211)

SIC

Hospital & Medical Service Plans (6324), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Individual Health Insurance Administration (TPA/ASO) (FSAIAEAK)

akta.pro secondary industry

Ancillary Benefits TPA (Dental/Vision/Life/Accident/Critical Illness) (HLAEALAN)

Keywords

• Emergency medical services
• Health insurance plans
• Telemedicine consultations
• Occupational health services
• Event medical coverage

Headquarters

HQ city

Buenos Aires

HQ country

Spain

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Health Insurance Plans: Subscription-based health plans (Plan Esencial+, Plan Estándar, Plan Preferencial, Plan Premium, and others) providing emergency medical services, doctor consultations, pharmacy discounts, telemedicine, and preventive care. Revenue generated through monthly or annual premiums from individual members and corporate groups.
2. Corporate Health Services: Enterprise solutions including Protected Area coverage (complement to workers' compensation insurance), occupational health services with in-company clinics, absenteeism management, and workplace wellness programs for businesses.
3. Event Medical Coverage: Medical coverage services for mass events, corporate events, sports events, and concerts providing on-site medical teams, mobile ICUs, and emergency response.
4. Training and Certifications: RCP, first aid, and AED training courses for individuals and organizations, delivered as authorized American Heart Association training center.
5. Medical Transfers: Patient transfer services including scheduled and urgent transfers for patients under prolonged medical treatment or with disabilities. Fleet of adapted vehicles for low, medium, and high complexity transfers.
6. Telemedicine Services: 24/7 video consultation services with medical professionals through Telemedicina UMA platform, including digital prescriptions and medical history.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Emergencias provides subscription-based health plans (Plan Esencial+, Plan Estándar, Plan Preferencial, Plan Premium) for individuals and families as a complement to social security or prepaid medicine, delivering 24/7 emergency response, doctor consultations, telemedicine, pharmacy discounts, and preventive care. For organizations, it offers corporate solutions including Área Protegida (worksite emergency coverage), occupational health services, event medical coverage with mobile ICU units, CPR/first aid training as an AHA-authorized site, medical transfers, and diagnostic testing.

Product overview

Emergencias is a comprehensive health services company operating both B2C health insurance plans and B2B corporate health solutions. The B2C offering includes four main health plans (Plan Esencial+, Plan Estándar, Plan Preferencial, Plan Premium) that serve as complements to social security or prepaid health insurance, providing emergencies, urgent care, medical specialties, and pharmacy benefits. These plans integrate telemedicina services via ÜMA Health Argentina S.A. and access to a network of medical centers. For organizations, Emergencias offers corporate solutions including Área Protegida for worksite emergency coverage, Espacio Cardio Asistido (ECA) for cardiac emergency preparedness with AED installation and CPR training, Salud Ocupacional for occupational health management, and Eventos Protegidos for event medical coverage. The company also provides supplementary services such as medical transfers, vaccinations, diagnostic tests, first aid courses, and Club Emergencias member benefits platform.

Differentiator

Problem solved

Functional benefit

Brands

• Club Emergencias: Exclusive benefits platform for members offering over 1000 discounts and savings on various products and services.
• Contigo Salud
• Contigo
• UMA (Telemedicina UMA)

Products and services

• Plan Esencial+ Entry-level individual/family health plan focused on emergencies, essential care, and pharmacy discounts, targeted at individuals seeking to complement their obra social or prepaga.
• Plan Estándar Mid-tier individual/family health plan for everyday medical needs including outpatient care, diagnostics, and mental health coverage.
• Plan Preferencial Comprehensive individual/family health plan with integral dentistry, home nursing care, accompaniment services, and preventive medical follow-up.
• Plan Premium Top-tier individual/family health plan with the lowest copays, optical discounts, home nursing and home laboratory services.
• Contigo (Senior Companion Service) Companion service for seniors including regular wellness calls, emergency medical button, assistance requests, medication/appointment reminders, wellness tips, and entertainment.
• Telemedicina UMA 24/7 telemedicine service with digital medical records, digital prescriptions accepted at pharmacies, and specialties including psychology, accessible regardless of location.
• Centro Médico Emergencias Network of physical medical centers in Buenos Aires providing outpatient consultations across multiple specialties including cardiology, pediatrics, dermatology, kinesiology, and diagnostics.
• Traslados (Medical Transfers) Patient transfer services including scheduled and urgent transfers for patients under prolonged treatment or with disabilities, using a fleet adapted for low, medium, and high complexity transfers.
• Área Protegida Corporate workplace emergency coverage service complementing workers' compensation insurance, providing medical emergency response for employees, clients, suppliers, and visitors on company premises.
• Espacio Cardio Asistido (ECA) Cardiac-protected workplace solution combining CPR training, AED installation, emergency protocols, and certification for cardiac emergency preparedness.
• Salud Ocupacional Occupational health services for businesses including in-company clinics, medical examinations, absenteeism management, and employee wellness programs.
• Eventos Protegidos Medical coverage for corporate events, sports events, concerts, and mass gatherings, providing mobile ICU units, on-site physicians, nurses, lifeguards, and first responders.
• Capacitaciones (CPR/First Aid Training) CPR, first aid, and AED training courses for individuals and organizations, delivered in-person or online through AHA-authorized training center.
• Club Emergencias Benefits Platform Exclusive benefits platform for Emergencias members offering 1000+ discounts and savings on products and services.
• Desfibriladores (AED) Automated external defibrillator (AED) provision, installation, and maintenance services for cardiac emergency preparedness.

Quantifiable outcome

• Pharmacy discounts up to 40%
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• American Heart Association (AHA)coreStrategic or Co-development Partner · 1 January 2011Emergencias has been an authorized training site of the American Heart Association since 2011, providing CPR training, first aid courses, and AED (defibrillator) training to individuals and organizations under AHA standards.
• Contigo SaludcoreChannel Partner/ Reseller/ DistributorContigo Salud is a related health plan brand transitioning members to its platform. Emergencias promotes Contigo Salud plans on its website and manages the transition of members to Contigo Salud services including telemedicine through Telemedicina UMA.
• UMA Salud (Telemedicina UMA)coreTechnology or IntegrationUMA Salud provides telemedicine services integrated into Emergencias health plans (Esencial+, Estándar, Preferencial, Premium). Services include 24/7 video consultations, digital prescriptions accepted at pharmacies, digital medical records, and AI-assisted diagnostics including cardiovascular risk assessment.
• SICLAR / ACHILLESminorStrategic or Co-development PartnerRegistered in the ACHILLES system through SICLAR, which is the supplier classification system for the oil and gas industry in Argentina. This enables Emergencias to provide medical services to mining, renewable energy, and petroleum sector clients.
• Club EmergenciasminorGTM or Marketing PartnerClub Emergencias is an exclusive benefits platform for Emergencias members offering 1000+ discounts and savings on various products and services. Accessible at clubemergencias.com.ar.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Sancor Salud: Nationally distributed Argentine prepaid health plan with individual, family, and corporate plans. Comparable to Emergencias' subscription-based health plan model and multi-tier offering structure.
• Swiss Medical Group: Major Argentine prepaid health plan operator with its own clinic and hospital network. Overlaps with Emergencias on tiered plan membership, occupational health for corporates, and emergency care delivery.
• Medicus: Buenos Aires-based prepaid health plan with its own medical centers and corporate offerings. Overlaps with Emergencias on tiered prepaga plans, medical center network, and corporate health services.
• OSDE: One of Argentina's largest prepaid health plans (prepagas) with national coverage. Comparable as it sells tiered individual and corporate health plans with provider networks, complementing or substituting for obra social coverage in the same market.
• Galeno: Argentine prepaid health plan with extensive provider network and corporate plans. Comparable in selling individual/family health plan tiers to consumers and corporate health solutions to enterprises across Argentina.
• Falck A/S: Global emergency medical services and occupational health operator headquartered in Denmark. Comparable as a broad incumbent in prehospital emergency response, on-site medical teams, and workplace health contracts.

Direct peers

• Vittal: Argentina's largest dedicated prehospital emergency and home-medical-services provider. Directly comparable to Emergencias on core 24/7 emergency response, home doctor visits, and corporate Área Protegida services across the country.
• Prevención Salud: Argentine occupational health and corporate wellness provider. Directly comparable to Emergencias' Salud Ocupacional and Área Protegida lines serving enterprise customers with workplace health and absenteeism management.

Emerging players

• DocGo: US-listed mobile medical services and telemedicine provider. Comparable to Emergencias' lower-acuity angle on mobile health, event medical coverage, telemedicine, and corporate occupational health contracts.

Regional players

• Assist Card: Latin American travel and emergency health assistance provider. Comparable to Emergencias on emergency medical response, telemedicine access for travelers, and complementary-to-primary-coverage positioning across the region.

Market position

Strengths2 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/emergencias

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergencias