What ITC Service Group does

ITC Service Group is a U.S. provider of qualified personnel and managed services to the telecommunications, IT, and CATV industries, organized around four integrated service lines: Design Services (OSP/ISP network design for FTTH, FTTCS, FTTC, metro, and long-haul fiber networks using AutoCAD, 3GIS, geospatial, photogrammetry, and mobile LiDAR); Broadband Services (copper/DSL, HFC, and GPON installation under a "Prepare, Install, Inform and Report" methodology delivered by 400+ installation technicians); Wireless Services (turnkey site acquisition, development, antenna/line installation, DAS, in-building, and 24/7 maintenance, with 1,000+ new builds and 10,000+ site modifications completed); and Workforce Solutions (contract, contract-to-hire, and direct-hire placement of IT and communications professionals). ITC self-performs with in-house crews operating out of 12+ branch and project offices across the United States, and is licensed as a general contractor in multiple states.

The company was founded in 1999 by Tim Sauer and is currently a subsidiary of America Fujikura Limited (AFL), an international manufacturer with products in use in 130+ countries. Moorgate Capital Partners first acquired ITC from its founding shareholders in February 2017 (debt-financed by Credit Suisse Park View BDC, QS Capital, and California Bank & Trust); AFL then acquired ITC in 2019. ITC serves a concentrated base of Fortune 500 telecommunications carriers plus named anchors Google Fiber (with dedicated project offices in at least seven metros) and Brightspeed; the customer roster also includes Ericsson. Leadership comprises President Seneca Mullins (who concurrently leads AFL's Enterprise, OTS, and Beam Wireless divisions), Strategic Advisor and former President Jim Rush (formerly VP/SVP at Verizon), VP of Managed Services Anca Hoiland, VP of Business Development Doug Butz, and VP of Marketing Susan Wasley.

ITC generates revenue on a project and contract basis through direct enterprise sales to carrier and ICT buyers, with pricing not publicly disclosed. Its go-to-market is relationship-driven, leveraging a national field-services footprint, multi-state GC licensing, and a self-perform model that distinguishes it from staffing-only competitors. AFL ownership provides balance-sheet stability and cross-sell opportunities across AFL's energy, service provider, enterprise, hyperscale, and industrial customer base.

Name

ITC Service Group

Legal name

ITC Service Group, Inc.

Website

https://callitc.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Short description

ITC Service Group is a U.S. telecommunications services provider delivering fiber network design, broadband installation, wireless site development, and IT/communications staffing to Fortune 500 carriers and major fiber builders; it is a subsidiary of AFL (America Fujikura Limited) and operates 12+ branch and project offices nationally.

Ownership category

akta.pro rank

Product category

Telecommunications Infrastructure Services

NAICS

Management, Scientific, and Technical Consulting Services (5416), Computer Systems Design and Related Services (54151)

SIC

Communications Services, Nec (4899), Services-Management Services (8741)

akta.pro primary industry

Network Operations Outsourcing (NOC Services) (BPAEAMAD)

Keywords

• Telecommunications infrastructure services
• Fiber network design
• Broadband installation services
• Wireless site development
• Telecom workforce staffing

Headquarters

HQ city

Citrus Heights

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Design Services: Complete OSP (Outside Plant) and ISP (Inside Plant) design solutions for fiber networks including FTTH, FTTCS, FTTC, metro fiber, and long haul networks. Revenue generated through project-based professional services.
2. Broadband Installation Services: Broadband installation services using 'Prepare, Install, Inform and Report' methodology for copper/DSL, HFC, GPON installs, triple play installs, and structured wiring. Services include technicians dispatched to customer locations.
3. Wireless Services: Full turnkey site development, site acquisition, technical services, in-building, DAS and project management. Includes site audits, zoning analysis, lease negotiations, antenna installations, and 24/7 maintenance services.
4. Workforce Solutions / Staffing: Provides specialized talent on contract, contract-to-hire, and direct hire basis. Services include personnel staffing for IT professionals, communications professionals, network engineers, and field technicians. Uses 'Source, Qualify, Deliver' approach.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ITC Service Group is a provider of qualified personnel and managed services to the IT, Telecom, and CATV industries, delivering design, broadband installation, wireless site development, and technical staffing services. The company sells directly to Fortune 500 telecom carriers and enterprise clients across the United States through branch offices and field teams. Revenue is generated through project- and contract-based professional services engagements rather than product or platform sales.

Product overview

ITC Service Group is a telecommunications and IT services company providing a portfolio of four integrated service lines: Design Services (OSP/ISP network design including FTTH/FTTCS networks using AutoCAD, 3D GIS, and geospatial technologies), Broadband Services (installation and maintenance using a Prepare-Install-Inform-Report methodology with 400+ technicians), Wireless Services (site acquisition, development, and maintenance with 24/7 emergency support), and Workforce Solutions/Staffing Services (contract and direct-hire placement of IT and communications professionals). The company operates nationwide across multiple U.S. offices and serves Fortune 500 telecom carriers. Founded in 1999 and acquired by AFL (America Fujikura Limited) in 2019, ITC has approximately 550-700 employees.

Differentiator

Problem solved

Functional benefit

Products and services

• Design Services Complete OSP (Outside Plant) and ISP (Inside Plant) design solutions for telecommunications networks, including fiber-to-the-home (FTTH), fiber-to-the-cell sites (FTTCS), fiber-to-the-curb (FTTC), metro fiber, long-haul fiber, and MDU fiber networks. Uses geospatial technology, photogrammetry, mobile LiDAR, and CAD tools including AutoCAD and 3D GIS for field data collection and design drafting. Sold to telecommunications carriers and broadband providers.
• Broadband Services Broadband installation and plant maintenance services using a 'Prepare, Install, Inform and Report' methodology. Covers copper/DSL, HFC, and GPON installations; triple play installs; structured wiring and MDU installs; customer equipment configuration; and plant maintenance including splicing and VOIP configuration. Deployed through 400+ trained installation technicians providing voice, data, and video services to telecommunications carriers and broadband providers.
• Wireless Services Full turnkey wireless site development including site acquisition, site development, maintenance, and support services. Covers rooftop and rawland cell site installations, tower and monopole erections and modifications, antenna and line installations, microwave and fiber installations, in-building and outdoor DAS systems, and 24/7 emergency repair services with a four-hour response window. Sold to telecommunications carriers and wireless operators; ITC has completed over 1,000 new builds and more than 10,000 site modifications.
• Staffing Services (Workforce Solutions) Workforce staffing solutions using a 'Source, Qualify, Deliver' approach for contract, contract-to-hire, and direct-hire placements. Provides IT professionals (security engineers, software engineers, network technicians, project managers, developers) and communications professionals (network planners, RF engineers, DAS engineers, OSP/ISP engineers, field engineers, cell technicians, construction inspectors). Also offers logistics support, warehousing, distribution, and material handling. Sold to enterprises needing specialized IT and communications talent.

Quantifiable outcome

• Over 1,000 new builds completed
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Datacate, Inc.minorOthersDatacate operates the West Coast Datacenter facility at 2999 Gold Canal Dr, Rancho Cordova, CA where ITC occupies cabinet D7. This arrangement is closing 9/30/2025.

Scale indicators6 records

Expansion highlights5 records

Direct peers

• MasTec: Major infrastructure construction company with a sizable Communications segment serving telecom carriers with fiber, wireless, and broadband installation services. Competes head-to-head with ITC on large-scale carrier buildouts and wireless site development.
• ADB Companies: National infrastructure services company specializing in network engineering, wireless, and broadband construction for telecom carriers. Closely comparable in service scope and customer base to ITC.
• Primoris Services Corporation: Infrastructure construction company with utility, pipeline, and communications segments providing fiber optic network construction and wireless infrastructure services. Comparable to ITC's OSP/ISP design and broadband installation offerings.
• Dycom Industries: Largest US provider of specialty contracting services to telecom carriers, including engineering, aerial/underground construction, and wireless site development. Direct competitor to ITC across fiber design, broadband installation, and wireless services for the same Fortune 500 carrier and hyperscaler customer base.
• Quanta Services: Largest pure-play infrastructure services firm in North America, with deep telecom exposure through fiber and wireless network construction. Direct competitor for large carrier master service agreements and hyperscaler broadband deployments.
• IES Holdings: Electrical and communications infrastructure services provider with a Communications segment offering network design, fiber installation, and wireless services to telecom carriers. Closely comparable in scale and service mix to ITC.

Emerging players

• Vantagepoint (formerly Vectrus): Infrastructure asset management, network operations, and IT services provider for communications networks. Overlaps with ITC's managed services and network operations support offerings.
• Black Diamond Group: Workforce accommodations and specialty workforce solutions provider serving infrastructure and telecom projects. Comparable to ITC's staffing and field workforce services for telecom construction projects.
• Volt Information Sciences: Provider of staffing and workforce solutions, including IT and telecom professionals. Comparable to ITC's Workforce Solutions division for contract and direct-hire placement of network engineers, technicians, and IT staff.

Broad incumbents

• GP Strategies: Large performance improvement and technical training services provider with IT and telecom training and managed services practices. Tangentially comparable to ITC's workforce solutions and technical training of 400+ installation technicians.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/itcservicegroup
• Facebookfacebook.com/itcservicegroup
• LinkedInlinkedin.com/company/itc-service-group-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITC Service Group