Raffles Hotel Singapore

What Raffles Hotel Singapore does

Raffles Hotel Singapore is a 115-suite luxury heritage hotel operating at 1 Beach Road in Singapore's civic district, established in 1887 by the Sarkies Brothers and designated a National Monument. The property generates revenue across five streams: suite accommodations; an eight-venue dining portfolio spanning heritage French (1887 by Andre), wood-fire avant-garde cuisine (Butcher's Block), refined Chinese (yi by Jereme Leung), North Indian (Tiffin Room), afternoon tea (The Grand Lobby), and bar concepts including the Long Bar where the Singapore Sling originated; Raffles Spa; intimate wedding and event hosting; and on-site boutique retail. Pricing is quote-based for rooms and ranges from S$150 to S$368 net per person across dining offerings, with no publicly disclosed room rates.

The business is owned by Accor S.A. and operates under the Raffles Hotels & Resorts luxury brand, leveraging the ALL loyalty programme and Accor's global distribution infrastructure for reach, while retaining the property's distinct positioning around personalised butler service, Neo-Renaissance architecture, and experiential heritage tourism. Go-to-market is a hybrid of direct-to-consumer (website, phone, email at (65) 6337 1886), event-driven culinary collaborations (Andre Chiang, Chanel takeover, fashion house partnerships), and enterprise sales targeting HNW travelers, corporate bookers, and wedding clientele. Distribution runs through the official website, SevenRooms for dining, SpaTime for spa appointments, and the broader Accor network. No proprietary technology stack is disclosed; core systems are third-party.

The customer base spans luxury travelers and HNW individuals as the primary segment, with secondary exposure to business travelers, wedding couples (typically under 70-100 guests in an intimate format), and food connoisseurs via celebrity-chef partnerships. Recent strategic emphasis has been on dining-led differentiation (multiple chef-led openings in 2025-2026), brand collaborations with luxury fashion houses, and reinforcing butler service against industry automation trends.

Name

Raffles Hotel Singapore

Legal name

Raffles Hotel Singapore

Website

https://rafflessingapore.com

Company type

Private

Founded year

1887

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Raffles Hotel Singapore is a 115-suite luxury heritage hotel and Singapore National Monument, operating under Accor's Raffles brand since 1887, serving HNW leisure and business travelers with suites, eight dining venues, spa, and intimate wedding and event hosting.

Ownership category

akta.pro rank

Product category

Luxury Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Heritage & Palace Luxury Hotels (THAGACAF)

akta.pro secondary industry

Historic/Heritage Conference Hotels (THAGALAL)

Keywords

• Luxury hotel accommodations
• Fine dining restaurants
• Spa and wellness
• Wedding and event venues
• Butler service hospitality

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Suite Accommodations: Primary revenue from 115 luxury suites offering old-world glamour with modern amenities. As one of the world's most desirable addresses, rooms command premium pricing reflecting the heritage and exclusivity of the property.
2. Dining Outlets: Multiple restaurants including 1887 by Andre (fine dining, S$198-S$368 per person), Butcher's Block (wood-fire cuisine), yi by Jereme Leung (Chinese), Tiffin Room (North Indian), The Grand Lobby (afternoon tea), Writers Bar, Long Bar (Singapore Sling birthplace), and Raffles Courtyard.
3. Spa and Wellness: Raffles Spa offers holistic wellbeing services blending Asian philosophies with modern therapeutic treatments, including the Gold Ritual treatment for Chinese New Year promotions.
4. Events and Weddings: Catering to intimate weddings (fewer than 70-100 guests) and boutique events, reflecting shift from large ballroom banquets to personalised celebrations. The hotel's heritage setting commands premium wedding venue pricing.
5. Boutique and Retail: On-site boutiques selling gifts, floral arrangements, and merchandise including gift hampers available during festive seasons.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Raffles Hotel Singapore is a heritage luxury hotel offering 115 suite accommodations with personalised butler service, eight distinct dining venues including celebrity chef restaurants and the birthplace of the Singapore Sling, a full-service spa, and intimate wedding and event facilities. Established in 1887 and designated a Singapore National Monument, the property combines 19th-century Neo-Renaissance architecture with modern hospitality amenities under the Raffles Hotels & Resorts brand of Accor S.A.

Product overview

Raffles Hotel Singapore operates as a luxury hotel with an integrated portfolio of 115 suites and eight distinct dining venues, complemented by spa, wellness, and curated guest experiences. The dining portfolio includes 1887 by André (heritage French gastronomy), Butcher's Block (wood-fire avant-garde cuisine with IMUA tasting menu), 藝 yì by Jereme Leung (refined Chinese), Tiffin Room (historic North Indian since 1892), The Grand Lobby (afternoon tea), Writers Bar (literary-themed cocktails), Long Bar (birthplace of the Singapore Sling), and Raffles Courtyard (alfresco Southeast Asian). Core guest services include personalised butler service and Raffles Spa wellness treatments. The hotel was established in 1887 by the Armenian Sarkies Brothers and operates under the Accor hospitality group.

Differentiator

Problem solved

Functional benefit

Brands

• Raffles Hotels & Resorts: Luxury hotel brand under Accor S.A. operating properties globally including Singapore, Paris, London, and other destinations.

Products and services

• Raffles Suites

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• ChanelcoreGTM or Marketing Partner · 1 January 2026Chanel conducted a takeover of Raffles Singapore as part of a broader trend of fashion houses entering hospitality through collaborations. According to Bain & Company's annual Luxury Study, luxury hospitality grew 3% while soft luxury categories declined, making experiential travel a logical expansion for fashion brands. Hotels benefit from increased cultural relevance and social media visibility through such collaborations.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Mandarin Oriental, Singapore: Iconic luxury hotel at Marina Bay with comparable suite inventory, multiple award-winning restaurants, and spa facilities, targeting the same luxury business and leisure travellers in Singapore.
• Capella Singapore: Boutique luxury hotel on Sentosa Island with curated cultural experiences and celebrity chef dining, comparable in scale and positioning to Raffles' 115-suite boutique luxury model.
• The Fullerton Hotel Singapore: Heritage luxury hotel in Singapore's civic district also designated as a National Monument, operating at comparable scale and competing for the same HNW cultural-tourism and wedding demand as Raffles Singapore.
• Raffles London at The OWO: Sister property under the Raffles brand and Accor, a heritage luxury hotel in London targeting the same ultra-high-net-worth global traveller with comparable butler service and F&B positioning.
• The St. Regis Singapore: Luxury hotel with butler service, fine dining, and event facilities competing for the same HNW business travellers and wedding market as Raffles Singapore.
• The Ritz-Carlton, Millenia Singapore: Luxury hotel with 608 rooms, club-level service, and Michelin-level dining in Marina Bay, competing for premium business and leisure demand with Raffles Singapore.
• Shangri-La Hotel Singapore: Luxury hotel with extensive gardens, multiple dining outlets, and event/wedding venues, competing in the same Singapore luxury accommodation, F&B, and wedding segments as Raffles.
• Four Seasons Hotel Singapore: Luxury hotel at Orchard Boulevard offering premium suites, spa, and fine dining, targeting overlapping luxury business and leisure travellers in Singapore.

Broad incumbents

• The Savoy: Iconic heritage luxury hotel in London comparable in age, brand prestige, and cultural/historical positioning, targeting the same ultra-luxury global traveller segment as Raffles Singapore.
• The Peninsula Hotels: Heritage luxury hotel group operating iconic 19th/early-20th-century properties globally, with comparable heritage positioning, suite-only inventory, and cultural cachet competing for the same global HNW traveller.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/raffleshotelsin
• YouTubeyoutube.com/channel/UCy0mf0RsGeeo_Hh_djIqtbQ
• Facebookfacebook.com/raffleshotelsingapore
• LinkedInsg.linkedin.com/company/raffles-hotel-singapore
• Instagraminstagram.com/raffleshotelsingapore

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Raffles Hotel Singapore