Taylor Community

What Taylor Community does

Taylor Community is a nonprofit 501(c)(3) Continuing Care Retirement Community (CCRC) founded in 1907 as the Taylor Home in Laconia, New Hampshire. The organization operates four campuses across New Hampshire's Lakes Region — Taylor Laconia (flagship 104-acre campus), Taylor Sugar Hill (118 wooded acres in Wolfeboro), Taylor Back Bay (33-acre Wolfeboro campus), and Taylor Meredith Bay (acquired 2024 in Meredith) — providing a full continuum of senior living services that spans Independent Living, Assisted Living, Memory Care, and Nursing Care. Its core product is housing combined with lifetime access to escalating care levels, sold through four contract structures (Continuing Care, LifeCare, Lifestyle, and Taylor Connection) that bundle entrance fees with monthly service fees. Supporting services include chef-prepared dining (via partnerships with Whitsons Culinary Group and Glendale Dining), rehabilitation therapy (via Functional Pathways), Taylor Cares in-home support, fitness/wellness programming, transportation, and 24-hour security.

The business model combines upfront entrance fees (one-time, partially refundable under LifeCare) with recurring monthly fees that vary by accommodation type and care level, plus ancillary revenue from premium dining, ancillary services, planned giving, and charitable gift annuities administered with Bank of New Hampshire. Pricing is not publicly disclosed; prospective residents engage an advisor-led sales process via phone, website forms, and campus tours, supported by resident referrals, community events (including a Bank of New Hampshire-sponsored concert series), blog content, the Taylor Gazette newsletter, and print features in regional publications. Taylor targets active seniors aged 60s–80s seeking maintenance-free retirement with priority access to higher-acuity care, with its nonprofit status enabling a charitable care benefit under the Continuing Care contract that protects residents who can no longer afford fees. The organization is governed by a volunteer Board of Trustees, led by President/CEO Michael Flaherty, with a leadership team spanning Health Services, Clinical Programming, Finance, Sales & Marketing, Property Management, Planning Initiatives, and Human Resources to coordinate operations across its growing multi-campus footprint.

Name

Taylor Community

Legal name

Taylor Community

Website

https://taylorcommunity.org

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

101–250 employees

Short description

Taylor Community is a nonprofit 501(c)(3) Continuing Care Retirement Community founded in 1907, operating four campuses in New Hampshire's Lakes Region to deliver a full continuum of senior living services — independent living, assisted living, memory care, and nursing care — to active seniors aged 60–80+.

Ownership category

akta.pro rank

Product category

Continuing Care Retirement Community (Senior Living Services)

NAICS

Continuing Care Retirement Communities (623311), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Multi-Campus / Regional CCRC Networks (HLADAEAF)

akta.pro secondary industries

Independent Living within CCRC Campuses (IL Component) (HLADAAAF), Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD)

Keywords

• Continuing care retirement community
• Senior living services
• Assisted living community
• Memory care facility
• Independent living retirement

Headquarters

HQ city

Laconia

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Entrance Fees: One-time entrance fees required for Continuing Care, LifeCare, and Lifestyle contracts. Entrance fees vary by contract type and accommodation chosen. Higher entrance fees correlate with more comprehensive care coverage and refundability.
2. Monthly Fees: Ongoing monthly fees based on accommodation type and level of care. Monthly fees may vary as residents transition between care levels, except under LifeCare contracts where they remain consistent.
3. Dining Services: Additional revenue from dining experiences beyond basic meal plans, including fine dining, specialty venues, and room service at Taylor Meredith Bay.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Taylor Community is a nonprofit Continuing Care Retirement Community (CCRC) that sells residential senior living and care services across four New Hampshire campuses (Laconia, Sugar Hill, Back Bay, Meredith Bay). Its core offering is the continuum of care — Independent Living, Assisted Living, Memory Care, and Nursing Care — packaged through entrance-fee and monthly-fee contract options (Continuing Care, LifeCare, Lifestyle, Taylor Connection), complemented by dining, fitness/wellness, in-home support (Taylor Cares), and rehabilitation services.

Product overview

Taylor Community is a nonprofit Continuing Care Retirement Community (CCRC) offering a comprehensive portfolio of senior living services across four campus locations in New Hampshire's Lakes Region: Taylor Laconia, Taylor Sugar Hill, Taylor Back Bay, and Taylor Meredith Bay. The organization provides a continuum of care through four distinct living options (Independent Living, Assisted Living, Memory Care, and Nursing Care) and four contract options (Continuing Care, LifeCare, Lifestyle, and Taylor Connection). Residents can choose from various residence types including cottages, townhomes, and apartments. Core services include Taylor Cares in-home support, comprehensive dining services, fitness and wellness programming, and transportation. The organization was founded in 1907 and operates as a 501(c)(3) nonprofit.

Differentiator

Problem solved

Functional benefit

Products and services

• Independent Living Maintenance-free retirement living in cottages, townhomes, and apartments with access to amenities, dining options, fitness facilities, and social activities for active seniors across all Taylor Community campuses.
• Assisted Living

Named customers7 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• The Wright Museum of WWIIminorStrategic or Co-development Partner · 16 September 2021Collaboration on the 'Faces of Taylor' exhibit showcasing Taylor residents' WWII experiences. Joint programming initiative featuring resident stories and historical artifacts.
• Whitsons Culinary GroupcoreImplementation/ SI/ Consulting PartnerDining services partner providing culinary team and chef-prepared meals at Taylor campuses. Whitsons manages food service operations including daily meals, fine dining experiences, and specialized dietary accommodations.
• Functional Pathways RehabcoreImplementation/ SI/ Consulting PartnerRehabilitation services partner providing physical, occupational, and speech therapy services at Taylor Community facilities through their rehabilitation team.
• Bank of New HampshireminorGTM or Marketing PartnerSponsor of Taylor Community's free public concert series, providing entertainment for both residents and the broader community while supporting community engagement.
• Glendale DiningcoreImplementation/ SI/ Consulting PartnerDining partner providing chef-prepared meals at Taylor Laconia campus. Manages multiple dining venues including Woodside Bistro, Fireside Dining Room, and al fresco dining experiences.
• Concord Hospital LaconiaminorImplementation/ SI/ Consulting PartnerLocal hospital and medical network providing healthcare services accessible to Taylor Laconia residents. Located conveniently near the campus.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• RiverWoods: New Hampshire-based nonprofit CCRC located in Exeter, NH, providing independent living, assisted living, memory care, and skilled nursing on a single campus — closely mirrors Taylor's CCRC model, geography, and nonprofit structure.
• Havenwood-Heritage Heights: Concord, NH-based nonprofit CCRC offering independent living, assisted living, memory care, and nursing care with a similar New England Lakes/Upper Valley positioning; directly comparable in mission, scale, and contract structure.
• Benchmark Senior Living: New England-headquartered senior living operator (Massachusetts) offering independent, assisted, and memory care across the Northeast; comparable in regional focus and resident-acuity mix, though for-profit.
• Erickson Senior Living: Large-scale nonprofit CCRC operator running multiple continuing-care campuses across the U.S.; comparable in CCRC contract model and continuum-of-care positioning, though at larger campus scale.

Broad incumbents

• Brookdale Senior Living: Largest U.S. senior living operator offering independent, assisted, and memory care communities nationwide — broad incumbent competing in Taylor's same resident-acuity segments but with a much wider portfolio.
• Atria Senior Living: National for-profit senior living provider with independent, assisted, and memory care across 40+ states; broad incumbent competing for the same active-senior demographic.
• Sunrise Senior Living: Large for-profit assisted living and memory care operator; comparable resident-care model though typically without the full CCRC entrance-fee structure that defines Taylor.
• Five Star Senior Living: National senior living and rehabilitation services provider with independent, assisted, and skilled nursing communities; overlapping care continuum but distributed across multiple states.
• Life Care Services: Leading CCRC management company operating continuing care retirement communities across the U.S.; relevant as a national-scale comparator for CCRC contract and operational model.
• Genesis HealthCare: Major U.S. skilled nursing and senior living operator; comparable in skilled nursing/post-acute component but operates across a broader post-acute portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Taylor-Community-119249324804867
• LinkedInlinkedin.com/company/taylor-community

Revenue estimate

Valuation estimate

Number of profiles

Profiles28 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taylor Community