What Haisoft does

Haisoft SARL is a French managed hosting and IT infrastructure provider founded in 2001 and headquartered in Orléans, France. It operates proprietary data centers in Tours and Vélizy-Villacoublay (near Paris) and serves primarily small and medium-sized businesses across France and Belgium, with secondary focus on e-commerce merchants, WordPress users, and professional services firms requiring French data residency.

Its core product portfolio spans shared web hosting, managed virtual private servers (Linux and Windows), dedicated servers, professional email and Zimbra collaboration, domain name registration, SSL and PCI DSS compliance, VoIP telephony, professional fiber internet access, server backup, and IT park management (infogérance). The technical stack is a LAMP environment (Linux, Apache, MySQL/MariaDB, PHP) administered through the Plesk control panel, with SSD storage, ModSecurity WAF, configurable FPM PHP handling, and continuous server monitoring that triggers technician intervention within one hour of anomaly detection. Performance commitments include a 99.95% network availability SLA with defined financial penalties and a TTFB under 80 ms for PrestaShop-optimized hosting.

Haisoft generates revenue almost entirely through monthly and annual subscriptions (hosting, email, domains, VoIP, fiber, managed services) plus ancillary unit-priced services such as emergency support calls and PCI DSS compliance. Go-to-market is sales-led with a direct website storefront for self-service SMB purchases and consultative phone-based sales for managed servers and enterprise IT contracts. The company differentiates on eco-responsibility (20% renewable electricity for servers, 100% in offices), GDPR compliance, French data sovereignty, and bundled 24/7 managed support, operating as a privately held SARL under Gérant Frédéric Vagner with no disclosed external funding.

Name

Haisoft

Legal name

HaiSoft SARL

Website

https://haisoft.fr

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Haisoft is a French managed hosting and IT infrastructure provider founded in 2001, operating proprietary data centers in Tours and near Paris to serve SMBs, e-commerce merchants, and professional services firms across France and Belgium with shared hosting, managed servers, email, and connectivity.

Ownership category

akta.pro rank

Headquarters

HQ city

Orléans

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Shared Web Hosting: Monthly or annual subscription for shared hosting plans with included domain registration options, SSL certificates, and basic email services
2. Managed Virtual Servers: Monthly subscription for Linux or Windows virtual private servers with full management, monitoring, hardware warranty, and network connectivity guarantees included
3. Dedicated Servers: Monthly subscription for dedicated physical servers with full management, hardware replacement guarantee, and SLA commitments
4. Professional Email: Monthly subscription for professional email accounts with spam protection, deliverability optimization, and Zimbra collaboration options
5. Domain Registration: Annual registration fees for domain names across multiple TLDs (.fr, .com, .be, .eu, .net, .org, etc.)
6. VoIP Telephony: Monthly subscription for VoIP phone services with high-quality calls and professional features
7. Fiber Connectivity: Professional fiber internet access solutions for businesses
8. Server Backup Services: Optional add-on for automated server backup storage, security, and restoration
9. IT Park Management: Ongoing maintenance and management services for client IT infrastructure including Microsoft services and protection solutions
10. SSL Certificates: Security certificates for website encryption
11. PCI DSS Compliance: Payment card industry compliance services for e-commerce

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

HaiSoft is a French managed hosting and IT infrastructure provider selling shared web hosting, managed virtual private servers (Linux and Windows), dedicated physical servers, professional email hosting, domain registration, VoIP telephony, fiber connectivity, and IT park management. All server offerings are fully managed with permanent monitoring, proactive updates, 24/7 technical support, and an SLA of 99.95% network availability included in the subscription price.

Product overview

Haisoft is a French managed services provider (infogérance) offering a comprehensive portfolio of hosting and IT infrastructure services. The core offering includes shared web hosting, managed virtual servers (Linux and Windows), and dedicated server hosting—all provided as fully managed services with monitoring, security, and technical support included. The portfolio extends to professional email services (including Zimbra collaboration), domain registration, CDN and SSL certificates, VoIP telephony, fiber internet access, cloud collaboration tools (NextCloud, Synology), and website creation tools. Services are available across France and Belgium, with data centers located in Tours and Paris (Vélizy). The company emphasizes eco-responsibility using green electricity (20% renewable for servers, 100% for offices) and GDPR compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Shared Web Hosting (Hébergement mutualisé)

Quantifiable outcome

• 99.95% network availability guarantee with 3.3% penalty per hour of downtime
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• OVHcloud: OVHcloud is the largest French cloud and web hosting provider, offering shared hosting, VPS, dedicated servers, and public cloud services. It directly competes with HaiSoft across the full SMB hosting stack but at vastly greater scale and with broader geographic reach across Europe.
• Hostinger: Hostinger is a large international web hosting provider offering shared hosting, VPS, and managed WordPress services at aggressive price points. While not focused on the French market specifically, it competes indirectly with HaiSoft on shared hosting and WordPress-optimized plans for SMBs.
• GoDaddy: GoDaddy is a global incumbent in domain registration, web hosting, and SMB-focused managed services. It competes with HaiSoft on domain registration, shared hosting, and SSL certificates, particularly for SMBs seeking turnkey online presence solutions.

Direct peers

• Scaleway: Scaleway is a French cloud provider offering dedicated servers, VPS, managed databases, and object storage with datacenters in France and the Netherlands. It competes head-to-head with HaiSoft on managed virtual and dedicated servers targeting SMBs and developers, with similar European data sovereignty positioning.
• Ikoula: Ikoula is a French hosting and cloud provider founded in 1998, offering dedicated servers, VPS, shared hosting, and managed IT services from datacenters in France. It is a directly comparable SMB-focused French hosting provider with a similar product mix and customer segment as HaiSoft.
• Gandi: Gandi is a French domain registrar and hosting provider offering shared hosting, VPS, SSL certificates, and email services. It competes with HaiSoft on domain registration, shared hosting, and SSL products, with comparable pricing targeting French SMBs and individual customers.
• NFrance: NFrance is a French hosting provider operating its own datacenters in France, offering shared hosting, dedicated servers, managed services, and IT infrastructure to SMBs. It is a direct regional competitor with similar infrastructure ownership and SMB focus as HaiSoft.
• LWS (Ligne Web Services): LWS is a French web hosting provider offering shared hosting, VPS, dedicated servers, domain registration, and email services at low price points targeting SMBs and individuals. It directly competes with HaiSoft's shared hosting and domain registration offerings in the French market.

Regional players

• Infomaniak: Infomaniak is a Swiss-based hosting provider offering shared hosting, VPS, dedicated servers, email, and managed cloud services with a strong eco-responsible positioning. It is a close analog to HaiSoft in business model (managed SMB hosting with sustainability focus), though operating primarily in the Swiss and broader European market rather than France specifically.
• PlanetHoster: PlanetHoster is a Canadian-founded hosting provider with a significant French market presence, offering shared hosting, VPS, dedicated servers, and managed services. It is a comparable SMB hosting provider with overlapping product mix but primary operations in North America.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/haisoft

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haisoft