What Palms West Hospital Limited Partnership does

Palms West Hospital Limited Partnership, operating as HCA Florida Palms West Hospital, is a 206-bed acute care hospital situated on a 94-acre campus at 13001 Southern Boulevard in Loxahatchee, Florida, serving Palm Beach County and the Western Communities. Founded in 1989, it is the only hospital in the Western Communities with a dedicated pediatric hospital and 24/7 emergency department. The facility is a wholly-owned operating entity of HCA Healthcare (NYSE: HCA) and operates within the HCA Florida Healthcare network, described as "Florida's largest network of care."

The hospital offers a broad portfolio of clinical services spanning emergency care (with a dedicated pediatric ER reporting a 5-minute average ER wait time), a Level III Neonatal Intensive Care Unit, robotic surgery through a designated Center of Excellence, comprehensive cardiac care including catheterization, orthopedics (Blue Distinction Center for Spine Surgery), women's health, oncology (Children's Oncology Group accredited), imaging (CT, MRI, nuclear medicine, ultrasound), and maternal-fetal medicine. Core technology includes electronic health records, advanced imaging modalities, robotic surgical systems, and the MyHealthONE patient portal and mobile application used for scheduling, registration, records access, and bill payment across the HCA Florida network.

Revenue is generated through patient care services billed via insurance reimbursements, patient payments, and government healthcare programs, with go-to-market executed through a direct-to-consumer model combining digital presence, physician referrals via the HCA Florida Physicians network, community outreach, and a Consult-A-Nurse advisory line. Strategic positioning rests on multi-accreditation status (Joint Commission, ACR, AHCA Primary Stroke Center), local monopoly status in the Western Communities for pediatric services, and integration with HCA's statewide infrastructure. The hospital was rebranded to HCA Florida Palms West Hospital in 2024 as part of HCA Healthcare's Florida network unification.

Name

Palms West Hospital Limited Partnership

Legal name

Palms West Hospital Limited Partnership

Website

https://palmswesthospital.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

HCA Florida Palms West Hospital is a 206-bed acute care hospital in Loxahatchee, Florida, serving Palm Beach County and the Western Communities as part of the HCA Florida Healthcare network. It offers 24/7 emergency care, a dedicated pediatric ER, Level III NICU, robotic surgery, cardiac, orthopedic, and women's health services.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industry

Children’s Hospitals & Pediatric Health Systems (HLAFAJAG)

Keywords

• Acute care hospital
• Emergency medical services
• Pediatric hospital care
• Surgical specialty services
• Women's health services

Headquarters

HQ city

Loxahatchee

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: The hospital generates revenue through providing medical services to patients including emergency care, surgical procedures, diagnostic imaging, laboratory services, maternal-fetal care, and inpatient/outpatient treatment. Revenue is derived from insurance reimbursements, patient payments, and government healthcare programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Palms West Hospital Limited Partnership operates a 206-bed acute care hospital on a 94-acre campus in Loxahatchee, Florida, providing a comprehensive range of inpatient and outpatient medical services. Core offerings include 24/7 emergency care with a dedicated pediatric ER, robotic surgery, Level III NICU, cardiac care with catheterization, orthopedics, women's health, imaging services, and a secure MyHealthONE patient portal for records and self-service.

Product overview

HCA Florida Palms West Hospital is a 206-bed acute care facility located on a 94-acre campus in Loxahatchee, Florida, offering comprehensive medical services as part of Florida's largest healthcare network. The hospital provides a wide range of specialty services including emergency care (with dedicated pediatric ER), cardiac care, robotic surgery, Level III NICU, orthopedics, pediatrics, women's health, imaging, and more. The hospital is supported by the MyHealthONE patient portal and mobile app, enabling patients to manage appointments, view health records, pay bills, and access care coordination. Services are delivered through multidisciplinary teams partnering with patients to create personalized care plans.

Differentiator

Problem solved

Functional benefit

Brands

• MyHealthONE: Secure patient portal allowing patients to view health records, schedule appointments, and manage healthcare needs.

Products and services

• HCA Florida Palms West Hospital (Acute Care Inpatient Services) 206-bed acute care hospital providing comprehensive inpatient and outpatient medical services, including emergency care, surgery, cardiac care, NICU, orthopedics, pediatrics, and women's health, to residents of Palm Beach County and Loxahatchee, Florida.
• MyHealthONE Patient Portal and Mobile App
• Emergency Care Services (Adult and Pediatric ER)
• Robotic Surgery (Center of Excellence)
• Pediatric Hospital Services
• Level III Neonatal Intensive Care Unit (NICU)
• Cardiac Care (with Catheterization)
• Orthopedic and Spine Care
• Women's Health Services
• Diagnostic Imaging Services
• Consult-A-Nurse
• Online Pre-Registration

Quantifiable outcome

• Average ER wait time of 5 minutes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Wellington Regional Medical Center: Tenet-affiliated acute care hospital in Wellington, FL, immediately adjacent to Palms West in the Western Communities of Palm Beach County. Most direct competitor for general acute care, pediatric, and obstetric volume in the same sub-market.
• Bethesda Hospital East: Community acute care hospital in Boynton Beach, FL, part of Baptist Health South Florida. Comparable bed scale and service mix (emergency, cardiac, women's, orthopedics) serving the same southeastern Palm Beach County corridor.
• Delray Medical Center: Tenet-affiliated acute care hospital in Delray Beach, FL, with a Level I trauma center and comprehensive cardiac/stroke services. Comparable in scale and competes for the same Palm Beach County inpatient catchment as Palms West.
• Boca Raton Regional Hospital: Baptist Health South Florida academic-affiliated community hospital in Boca Raton, FL. Comparable community acute care footprint with overlapping tertiary-style service lines (cardiac, oncology, women's) in southern Palm Beach County.
• Good Samaritan Medical Center: HCA Florida sibling hospital in West Palm Beach, FL. Operates within the same HCA Florida network as Palms West with comparable bed scale, ER, cardiac, and women's services, and serves the same Palm Beach County patient base.
• St. Mary's Medical Center: HCA Florida sibling hospital in West Palm Beach, FL, with a Level I trauma center and the Palm Beach Children's Hospital. Direct HCA-network peer with overlapping pediatric and acute care service lines in the same county.
• JFK Medical Center: HCA Florida hospital in Atlantis, FL, with comparable bed scale and comprehensive acute care services. Operates as a sibling facility within the HCA Florida network in northern Palm Beach County.
• AdventHealth Palm Beach Gardens: Community acute care hospital in Palm Beach Gardens, FL, part of the AdventHealth system. Comparable scale and service mix, competing directly for northern Palm Beach County inpatient and emergency volume.
• Westside Regional Medical Center: HCA Florida hospital in Plantation, FL, with comparable bed scale and comprehensive acute care services. Sibling facility within the HCA Florida network, operating under the same parent branding, IT, and contracting infrastructure as Palms West.

Broad incumbents

• Cleveland Clinic Florida (Weston): Quaternary academic medical center in Weston, FL, part of Cleveland Clinic's Florida system. Larger, broader-specialty incumbent that competes for complex cases and referrals from Palm Beach County, but with a wider portfolio beyond community acute care.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/PalmsWHospital
• YouTubeyoutube.com/playlist?list=PLEBrhQveT7nF6yZiqwYd96jEFvFTGjAKo
• Facebookfacebook.com/HCAFLHealthcare
• LinkedInlinkedin.com/company/hca-florida-healthcare

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Palms West Hospital Limited Partnership