Gardia
Gardia株式会社 is a Tokyo-based FinTech company founded in 2017 that provides risk guarantee and post-payment services to Japanese platform operators in emerging FinTech and RetailTech domains, covering no-shows, rental non-returns, subscription defaults, and deferred-payment credit risk via proprietary credit and fraud detection technology.
- Company typePrivate
- Founded2017
- HeadquartersTokyo, Japan
- Headcount—
- GTM typeB2B
- OfferingServices
What Gardia does
Gardia株式会社 (Gardia, Inc.) is a Tokyo-based specialty risk guarantee and post-payment services company founded in October 2017 as a subsidiary of FreakOut Holdings, with 90% of shares transferred to Itochu Corporation in December 2019. The company serves Japanese FinTech and RetailTech platforms by underwriting credit, fraud, no-show, and non-return risks in business domains that traditional insurance and credit bureau providers (CIC/JICC) decline to cover, including restaurant reservations, equipment rentals, subscriptions, instant cash-out services, prepaid cards, and travel. Its core product suite comprises the Gardia Risk Guarantee Service (covering no-shows, subscription non-payments, rental non-returns, and instant cash conversion defaults), the GarPay post-payment service enabling 2-month deferred payments with full merchant guarantee, and specialized modules for pre-cancellation coverage and rental/subscription verticals.
The underlying technology is a proprietary credit assessment and fraud detection system developed since 2017 and enhanced through a February 2021 AI/ML partnership with Sothink Corporation. The system is purpose-built for casual, short-term, small-amount credit decisions in emerging business domains and benefits from a data flywheel of credit assessments on 100,000+ users across diverse verticals. Distribution is exclusively B2B via API integration or white-label embedding into partner platforms rather than direct consumer acquisition, with major partners including Tabelog (restaurant reservations), Kanmu's Bundle Card (prepaid), Coiney (POS), Rentio (camera/electronics rental), Smooth (rental initial-cost installments), and CLAS (furniture/appliance subscription).
The business model is transaction-based: Gardia charges guarantee fees as a percentage of monthly transaction volume from partnered merchants, plus credit assessment and collection support fees, while bearing credit and non-payment risk on the receivable. Reported revenue exceeded ¥1B (approximately $7M USD) within the second fiscal year post-launch, and the No-Show guarantee service reached 5,000+ restaurant and service locations within one year of launch. Registered capital is ¥100M (1億円). Note: A separate German healthtech company also named Gardia (AI fall-detection wristbands, Soest-based, €8.5M Series A February 2026) is an independent entity with no ownership relationship to the Japanese company and is not covered by this analysis.
Gardia firmographics
Firmographics- Name
- Gardia
- Legal name
- Gardia株式会社
- Website
- https://gardia.jp
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Short description
- Gardia株式会社 is a Tokyo-based FinTech company founded in 2017 that provides risk guarantee and post-payment services to Japanese platform operators in emerging FinTech and RetailTech domains, covering no-shows, rental non-returns, subscription defaults, and deferred-payment credit risk via proprietary credit and fraud detection technology.
- Ownership category
- akta.pro rank
Gardia industry classification
Industry- Product category
- Payment Guarantee & Credit Risk Services
- NAICS
- Insurance Carriers (5241)
- SIC
- Surety Insurance (6351)
- akta.pro primary industry
- Risk Scoring, Decisioning & Orchestration (FSAMALAB)
- akta.pro secondary industries
- Merchant Risk, Underwriting & Portfolio Monitoring (FSAMALAH), Guarantor/Co-Signer Consumer Loans (FSAKAOAI), Fraud Prevention, Risk & Chargeback Management (CRAFALAE)
Keywords
Where Gardia is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
Gardia business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Guarantee Service Fees: Guarantee fees charged as a percentage of monthly transaction volume from partnered merchants. Gardia bears the risk of user non-payment or non-return of rented items, providing a risk guarantee to the merchant. The company also receives credit assessment and collection support fees.
- Post-payment Service (ガルペイ / GarPay): Post-payment payment processing service where Gardia guarantees full payment receipt to merchants. Users pay within 2 months (end of following month). Gardia bears all credit risk and non-payment risk while earning transaction fees from merchants.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | B2B guarantee service with merchant-specific pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
Gardia product offering
Product offeringCore offering
Gardia provides risk guarantee and post-payment services for FinTech, RetailTech, and emerging business domains in Japan. The company assesses credit and fraud risk using proprietary algorithms and absorbs payment defaults, no-show cancellations, and non-return losses on behalf of partnered platforms including restaurants, rental services, subscriptions, and payment processors. Its two core offerings are the Gardia Risk Guarantee Service and the Gardia Post-payment Service (ガルペイ/GarPay) with up to 2-month deferred payments.
Product overview
Gardia operates as a dual-product platform combining guarantee services and post-payment solutions. The core offerings include: (1) Gardia Risk Guarantee Service for comprehensive protection against various business risks in FinTech/RetailTech sectors, (2) Gardia Post-payment Service (ガルペイ) for buy-now-pay-later functionality, and (3) No-Show Guarantee Service for restaurant/accommodation cancellation protection. Specialized modules include Pre-cancellation Guarantee for advance cancellation coverage and Rental/Subscription Business Guarantee for equipment rental fraud protection. The company serves over 10 rental/subscription operators and has processed credit data for hundreds of thousands of users.
Differentiator
Problem solved
Functional benefit
Brands
- Gardiaリスク保証サービス: Guarantee service covering comprehensive business risks for FinTech and RetailTech companies
- Gardia後払いサービス (ガルペイ)
Products and services
- Gardia Risk Guarantee Service (リスク保証サービス) Comprehensive B2B risk guarantee service covering various risks for FinTech, RetailTech, and emerging business sector platforms. Protects merchants against no-show cancellations, subscription non-payments, instant cash-conversion defaults, and rental non-returns. Gardia performs credit screening, fraud detection, and assumes the loss while offering collection support.
- Gardia Post-payment Service / GarPay (ガルペイ) Buy-now-pay-later service enabling end users to pay merchants within 2 months (by the end of the following month). Gardia guarantees full payment receipt to the merchant while bearing all credit and fraud risk. First implementation was with Kanmu's Visa prepaid 'Bundle Card' enabling 'Pochitto Charge' deferred payment.
- No-Show Guarantee Service (ノーショー保証サービス) Japan-first guarantee service protecting restaurants, hotels, and salons from losses caused by no-show (unannounced cancellation) customers. Covers both individual and corporate customers with up to 500,000 yen maximum compensation per incident.
- Rental/Subscription Business Guarantee Service (レンタル・サブスク事業者向け保証サービス) Guarantee service designed specifically for rental and subscription businesses covering equipment/appliance/furniture rentals, used smartphone subscriptions, and electric bicycle subscriptions. Performs user credit screening and guarantees against non-payment and non-return fraud, with collection support for delinquent accounts. Deployed with more than 10 rental/subscription operators.
Quantifiable outcome
- 5,000+ restaurant and service locations protected by No Show guarantee within 1 year of launch
- +2 more outcomes
Companies that use Gardia
Customer profileNamed customers10 records
Segments2 records
Ideal customer profiles1 record
Gardia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature1 record
Gardia partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- BeurerminorStrategic investor and partnership participant in the German healthtech Gardia's Series A. Beurer is a German healthcare device manufacturer, enabling strategic collaboration in the senior care technology market.
- BoschminorStrategic partner for the German healthtech entity's B2B expansion in care and healthcare sectors. Bosch collaboration supports market entry in the German healthcare device ecosystem.
- サイクループ株式会社 (Cycloop)minorGuarantee service for electric assist bicycle subscription service 'NORUDE'. Covers user non-payment and non-return risks for the eco-friendly mobility subscription platform.
- 株式会社クラス (Class)minorGuarantee service for furniture and appliance subscription service 'CLAS'. Covers user non-payment and non-return risks, with Gardia also handling collection for defaulting users.
- スカパーJSAT株式会社 (Sky Perfect JSAT)minorGuarantee service for smart TV subscription service 'PLUSY'. Gardia covers user non-payment and non-return risks for the television subscription platform.
- 株式会社マネークommunicationズ (Money Communications)corePartnership for salary advance service 'Prpoke' guarantee. Gardia provides risk guarantee and credit/collection support for MCI's salary advance service, covering employer bankruptcy and payment default risks.
- ソウシンク株式会社 (Sothink)coreBusiness partnership for AI and machine learning credit assessment logic development. Sothink provides AI/ML development and verification expertise to further enhance Gardia's proprietary credit and fraud detection algorithms. Sothink also works extensively with the Itochu Group.
- 株式会社スムーズ (Smooth)coreGuarantee service for rental initial cost installment payment service. Gardia guarantees tenant default risk for the 'smooth' service that enables installment payment of security deposits, key money, and agency fees with zero service fees.
- コイニー株式会社 (Coiney)coreGuarantee and credit assessment service for 'Tsuke-barai' (tab payment) at physical retail stores. Japan's first phone-number-only payment method, powered by Coiney with ZOZO Group.
- 食べログ (Tabelog)coreNo Show guarantee service provided to member restaurants of Japan's largest restaurant search and reservation platform. Large-group reservation guarantees for restaurants using the platform.
- 株式会社カンム (Kanmu)corePost-payment service (ガルペイ) for Visa prepaid card 'Bundle Card'. Gardia enables the 'Pochitto Charge' feature allowing users to charge now and pay later, with full payment guarantee to the card operator.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
Gardia competitors and assessment
Company assessmentBroad incumbents
- Affirm: Affirm is a major US-listed BNPL provider underwriting consumer credit at the point of sale. Comparable to Gardia's GarPay post-payment in deferred payment, merchant integration model, and proprietary credit underwriting, though serving US/Canada with much larger scale.
- Klarna: Klarna is the global BNPL leader offering pay-in-4 and pay-later products across dozens of markets. Comparable to Gardia's BNPL/post-payment business model but at vastly greater scale and broader geographic reach, providing a benchmark for category economics.
- GMO Payment Gateway: GMO Payment Gateway is a major Japanese payment processor serving online merchants. Comparable to Gardia as a Japanese payment-adjacent FinTech serving merchants, though broader in scope (processing, gateway) rather than specializing in risk guarantee and BNPL.
- Stripe (Payments + Radar): Stripe provides global payment processing with built-in fraud prevention (Radar) using ML-based risk scoring. Comparable to Gardia's risk scoring and merchant underwriting at a technology architecture level, though Stripe operates at vastly greater scale and globally.
Direct peers
- Riskified: Riskified provides AI-driven fraud prevention and chargeback guarantee for e-commerce merchants globally. Comparable to Gardia in the merchant risk guarantee and fraud detection proposition, though focused on global e-commerce chargebacks rather than Japanese emerging business verticals.
- Paidy (PayPay Corporation): Paidy was Japan's leading BNPL provider before acquisition by PayPay/Z Holdings. Comparable to Gardia's post-payment service in deferred payment mechanics, Japanese merchant focus, and underwriting of consumer credit risk without card-on-file.
- Net Protections: Net Protections operates Japan's largest BNPL/post-payment service (NP後払い) serving major e-commerce merchants. Directly comparable to Gardia's post-payment (ガルペイ) product in target customer (Japanese merchants), deferred payment mechanics, and assumption of consumer credit/fraud risk.
- Forter: Forter provides real-time fraud prevention and trust decisioning for digital commerce. Comparable to Gardia's proprietary fraud detection and credit assessment capabilities serving merchants needing approval/guarantee decisioning at point of transaction.
- Atone (Net Protections): Atone is a Net Protections subsidiary offering BNPL for offline retailers in Japan. Comparable to Gardia's Coiney/tab-payment guarantee and GarPay post-payment products in the offline BNPL space and merchant risk underwriting.
Regional players
- Lake (旧Kufu): Lake provides BNPL and embedded credit for Japanese consumers including salary advance and card-linked deferred payments. Comparable to Gardia in Japanese BNPL mechanics and credit underwriting for thin-file or casual-credit use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Gardia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gardia leadership team
Management profileNumber of profiles
Profiles5 records
Gardia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gardia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gardia
What does Gardia do?
Gardia provides risk guarantee and post-payment services for FinTech, RetailTech, and emerging business domains in Japan. The company assesses credit and fraud risk using proprietary algorithms and absorbs payment defaults, no-show cancellations, and non-return losses on behalf of partnered platforms including restaurants, rental services, subscriptions, and payment processors. Its two core offerings are the Gardia Risk Guarantee Service and the Gardia Post-payment Service (ガルペイ/GarPay) with up to 2-month deferred payments.
Is Gardia a public or private company?
Gardia is a private company. It is classified as corporate owned and is currently operating.
When was Gardia founded?
Gardia was founded in 2017.
Where is Gardia based?
Gardia is headquartered in Tokyo, Japan, in the Asia region.
How does Gardia make money?
Two revenue lines are on record. Guarantee Service Fees are the primary driver. The others are post-payment Service (ガルペイ / GarPay).
Who are Gardia's main competitors?
Broad incumbents on record are Affirm, Klarna, GMO Payment Gateway and Stripe (Payments + Radar). Direct peers are Riskified, Paidy (PayPay Corporation), Net Protections, Forter and Atone (Net Protections). Lake (旧Kufu) is listed as a regional player.
Does Gardia have an API?
No public API is recorded for Gardia.
What industry is Gardia in?
Gardia's product category is Payment Guarantee & Credit Risk Services. Its primary akta.pro industry code is FSAMALAB, Risk Scoring, Decisioning & Orchestration, with a secondary code of FSAMALAH, Merchant Risk, Underwriting & Portfolio Monitoring. Its NAICS code is 5241 and its SIC code is 6351.