INcompass Healthcare

What INcompass Healthcare does

INcompass Healthcare is a private, licensed behavioral healthcare organization headquartered in Lawrenceburg, Indiana, that has operated continuously in Southeastern Indiana since 1967 under its original legal name Community Mental Health Center, Inc., rebranding to INcompass Healthcare in 2024. The organization delivers an integrated continuum of care spanning adult mental health services, youth and family services (including school-based services, intensive family services, wraparound, and Transition to Independence Process), addiction treatment, psychiatric services (including a 16-bed inpatient psychiatric unit with 24-hour nursing and psychiatry), primary care, and 24/7 crisis services. Care is delivered across 19+ physical locations in five counties (Lawrenceburg, Batesville, Brookville, Vevay, and surrounding sites) plus a Crisis Care Center, walk-in Same Day Access clinics, and DMHA-designated recovery residences (Unity House, a 12-bed Level 4 facility, and Focus House, a 6-bed Level 2 facility). Adjacent supports include HUD-funded housing units (more than 100 individual and family units), school-based and vocational services via the CASE Employment Services subsidiary, the Switzerland County Food Pantry, and an INcompass Healthcare Foundation arm for community programming.

The clinical platform is supported by the InteliChart Patient Portal (online scheduling, statements, and care-team communication), EasyPay5 for online bill payment, Microsoft Office 365 Forms for medication refill requests, and the Eleos Scribe AI documentation tool that reduces clinician documentation time by more than 50 percent by generating draft notes from session audio. INcompass is CARF-accredited, licensed as a psychiatric hospital by the Indiana Division of Mental Health and Addiction, certified as a community mental health center, residential services provider, managed care provider, and substance abuse services provider, and holds a compulsive gambling services endorsement.

Revenue is generated primarily through fee-for-service billing to Indiana Medicaid, Medicare, and major commercial insurers (Aetna, Anthem, United Healthcare, Tricare), with published unit-rate schedules for clinical assessments ($165 gross), individual therapy ($105-$155), group therapy ($35), crisis psychotherapy ($145), and inpatient days of care ($1,400 gross / $530-$722 negotiated). Sliding-scale financial assistance tied to Federal Poverty Level extends access to uninsured clients, and Healthcare Navigators assist with Medicaid enrollment. The organization is governed by a Board of Directors led by President & CEO Greg Duncan, LCSW, with executive coverage across clinical (Diane Young, CCO), medical (Dr. Elijah Wilder, CMO), financial (Eric Busch, CFO), and human resources (Emily Walston, CHRO) functions.

Name

INcompass Healthcare

Legal name

Community Mental Health Center, Inc.

Website

https://incompasshc.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

251–500 employees

Short description

INcompass Healthcare is a private, CARF-accredited community behavioral health organization serving Southeastern Indiana with integrated mental health, addiction, psychiatric, and primary care services across 19+ locations, a 16-bed inpatient unit, and DMHA-designated recovery residences since 1967.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare Services

NAICS

Psychiatric and Substance Abuse Hospitals (62221), Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Inpatient Psychiatric Hospitals & Units (HLAFACAB)

akta.pro secondary industry

Integrated Primary Care in Behavioral Health Settings (HLAFAGAM)

Keywords

• Behavioral health services
• Addiction treatment
• Psychiatric inpatient care
• Community mental health
• Integrated primary care

Headquarters

HQ city

Lawrenceburg

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Revenue generated from behavioral health services, addiction treatment, psychiatric services, primary care, and inpatient psychiatric care. Services are billed through insurance, Medicaid, Medicare, and self-pay with financial assistance options.
2. Insurance and Medicaid Revenue: The organization accepts Indiana Medicaid and major commercial insurance plans (Aetna, Anthem, United Healthcare, Tricare, etc.) and bills for covered services.
3. Crisis Services: 24/7 crisis services including crisis line, mobile crisis response, and Crisis Care Center providing immediate behavioral health support.
4. Recovery Residence Housing: Level 2 and Level 4 recovery residences providing housing for adults with co-occurring disorders. Residents must have established monthly income or work with supportive employment program.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

INcompass Healthcare (legal entity: Community Mental Health Center, Inc.) delivers an integrated continuum of behavioral health, addiction treatment, psychiatric, and primary care services across Southeastern Indiana. It operates a licensed psychiatric hospital with a 16-bed inpatient unit, walk-in Same Day Access clinics, 24/7 crisis care, DMHA-certified recovery residences, and HUD-funded housing, serving patients covered by Medicaid, Medicare, and major commercial insurers.

Product overview

INcompass Healthcare offers a comprehensive behavioral health and primary care platform serving Southeastern Indiana since 1967. The organization operates as a licensed psychiatric hospital providing a continuum of care including adult services, youth and family services, addiction services, psychiatric services (outpatient and 16-bed inpatient), primary care, crisis care (24/7), and recovery residences. Key products include Same Day Access walk-in assessments, a Patient Portal for client engagement, a Med Line for medication refill requests, school-based services, intensive family services, wraparound programs, CASE Employment Services, and housing services with over 100 units. The organization also operates a Switzerland County Food Pantry and maintains an INcompass Healthcare Foundation. Services are delivered across 19+ locations in five counties, with Same Day Access clinics in Lawrenceburg, Batesville, Vevay, and Brookville.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Services Comprehensive continuum of behavioral health and substance use care for adults, including outpatient therapy, substance use treatment, inpatient stabilization, long-term community support, supported employment, and sexual offender management. Targets adults living with mental health and substance use challenges in Southeastern Indiana.
• Youth and Family Services Mental health, substance use, school-based support, intensive family services, wraparound programs, TIP transition services, and FIRE peer support for infants, children, adolescents, and young adults ages 0-26 and their families in Southeastern Indiana.
• Addiction Services Substance use treatment with individualized plans addressing addiction and co-occurring mental health concerns, including problem gambling services, community support services, and recovery residences. Serves individuals seeking recovery from substance use disorders, with priority access for pregnant women or those with dependent children.
• Psychiatric Services Comprehensive psychiatric care including outpatient psychiatric evaluations, medication management, and a 16-bed inpatient unit in Lawrenceburg providing a secure, therapeutic environment with 24-hour nursing, psychiatry, and activity therapy for adults in acute crises.
• Primary Care Services Patient-centered primary care including routine checkups, preventive screenings, chronic condition management, annual physicals, sports and CDL exams, well-child checks, developmental and mental health screenings, and point-of-care testing. For individuals and families in Southeastern Indiana seeking integrated physical and behavioral health care.
• Crisis Care 24/7 crisis services offering immediate support: a crisis line (someone to talk to, 812-532-2595), mobile crisis team response (someone to respond), and the Crisis Care Center at 285 Bielby Rd, Lawrenceburg (somewhere to go). For individuals in mental health emergencies of all ages.
• Same Day Access Walk-in compassionate option for individuals to begin their care journey without an appointment, including clinical assessment and same-day connection to behavioral health or substance use services. Available at multiple locations across Southeastern Indiana.
• Med Line Medication refill and medication question service for current INcompass Healthcare clients. Requests can be submitted via online form or phone, with a 48 business-hour response time.
• Recovery Residences (Unity House/IDDT and Focus House) DMHA-designated recovery residences providing safe, structured, supportive living environments for adults with co-occurring serious mental illness and substance use disorders. Unity House is Level 4 certified with 12 beds (four-month program using Dialectical Behavior Therapy); Focus House is Level 2 certified with 6 beds across 3 two-bedroom apartments serving as a step-down toward independent living.
• Housing Services More than 100 individual and family housing units for adults experiencing homelessness, primarily funded through HUD. Available to active INcompass Healthcare participants meeting HUD eligibility requirements across the service area.
• CASE Employment Services Helps individuals ages 16 and older prepare for, obtain, and maintain competitive employment. Vocational specialists deliver services throughout Indiana, Kentucky, and Ohio in partnership with the CASE program.
• Switzerland County Food Pantry Food pantry open every Thursday 9am-1pm distributing protein, vegetables, and starch items, with Senior Boxes available on the third Thursday of each month. Receives shipments and support from the Freestore Foodbank to serve local families in need.

Quantifiable outcome

• Eleos Scribe reduces documentation time by more than 50%
• +1 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Dearborn County Chamber of CommercecoreStrategic or Co-development PartnerAnnual partnership to host the Goofy Golf event - a community fundraising event supporting wellness and recovery programs. The event features fun, creative holes for participants and raises funds for community programs.
• Freestore FoodbankminorOthersSwitzerland County Food Pantry receives food shipments and support from the Freestore Foodbank to provide food assistance to local families in need.
• Indiana Department of Mental Health and Addiction (DMHA)coreStrategic or Co-development PartnerDesignated provider of DMHA-certified recovery residences (Level 2 and Level 4). The organization operates Unity House (Level 4) and Focus House (Level 2) as DMHA-designated residences meeting state-monitored quality standards.
• U.S. Department of Housing and Urban Development (HUD)coreStrategic or Co-development PartnerHousing program is primarily funded through HUD grants to provide more than 100 individual and family housing units throughout the service area for adults experiencing homelessness.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Centerstone: One of the largest nonprofit community behavioral health providers in the U.S. with deep Indiana presence. Operates inpatient, outpatient, addiction, and crisis services across multiple counties, closely paralleling INcompass's integrated model.
• Bowen Center: Indiana community mental health center providing behavioral health, addiction, and primary care services across multiple counties. Directly comparable CMHC operating model and service mix.
• Aspire Indiana Health: Indiana-based community mental health center providing integrated behavioral health, primary care, and addiction services. Comparable model as a multi-site CMHC operating under similar state certifications.
• Hamilton Center: Indiana-based behavioral health provider operating inpatient, outpatient, and addiction services under community mental health center certification. Directly comparable geographic and operating model.
• LifeSpring Health Systems: Indiana regional behavioral health provider offering inpatient psychiatric, outpatient, addiction, and crisis services. Comparable in scale, payor mix, and service continuum.
• Cummins Behavioral Health: Indiana community mental health center offering behavioral health, addiction, and recovery services across multiple counties. Directly comparable in scope, regulatory status, and integrated care delivery.

Broad incumbents

• Acadia Healthcare: National operator of psychiatric hospitals and behavioral health facilities. Competes with INcompass's inpatient psychiatric unit at a much broader scale and serves as the dominant private-sector reference for inpatient behavioral health economics.
• Indiana University Health: Large Indiana health system operating behavioral health, primary care, and inpatient services across the state. A hospital system that intersects with INcompass's service categories and competes for the same patient population and referral streams.
• Universal Health Services: Large publicly traded hospital and behavioral health operator with one of the largest U.S. psychiatric hospital networks. Competes in inpatient and residential behavioral health and represents the scale ceiling INcompass contends with.

Emerging players

• BrightView Health: Multi-state outpatient addiction medicine platform with intensive outpatient, medication-assisted treatment, and therapy services. Overlaps with INcompass's addiction and recovery residence services and represents a tech-enabled emerging alternative.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/incompasshc
• LinkedInlinkedin.com/company/incompasshc
• Instagraminstagram.com/incompasshc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INcompass Healthcare