Suara Cooperativa

What Suara Cooperativa does

Suara Cooperativa (legal entity: SUARA SERVEIS, SCCL) is a Catalan third-sector cooperative founded in 2005, headquartered in Barcelona, Spain. It delivers comprehensive social services across the full life cycle — from childhood and youth support (nurseries, Psicointegra therapeutic programs) through elderly care (home care, day centers, Casal TV, Vincles BCN social connection program, REVIVE immersive reality therapy) to employment reintegration (MAIS program, Lábora) and social action services (homelessness, gender-based violence, prison intercultural mediation, cancer survivor reintegration). The organization serves over 46,000 people annually with a cooperative membership exceeding 1,000.

The technology stack combines proprietary digital platforms (Casal TV for remote elderly well-being, ALIURA dependency information portal, Vincles BCN social connection tools, Digital Home for independent living) with an innovation layer comprising the Social Digital Lab (immersive reality, disruptive tech applied to social care) and SuaraLab (startup collaboration for care-model transformation). Partnerships with technology providers (Neural Actions, SeniorDomo, Grupo Oroi) and academic institutions (Universitat de Barcelona, La Salle-URL, IDIBGI) extend the R&D surface. The cooperative also offers Benestarum, a B2B corporate well-being service, representing a commercial diversification beyond public sector work.

Suara operates primarily as a publicly contracted social services provider, with the Catalan and Spanish public administrations (City of Barcelona, Generalitat de Catalunya, municipal governments) as the principal customer base. Revenue exceeded €110 million in 2019 (8.2% YoY growth) and grew approximately 10% in 2022 despite pandemic disruption. The cooperative reinvests surpluses into member participation, innovation, and social impact. A secondary revenue stream comes from direct service fees (Casal TV subscription with first-month 50% discount, Benestarum corporate contracts). The organization has received continuous Làbora Seal certifications (2016–2026), European Social Economy recognition, and Catalonia Exponential Leader 2024 designation, reflecting institutional credibility within Spain's social economy.

Name

Suara Cooperativa

Legal name

SUARA SERVEIS, SCCL

Website

https://suara.coop

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Suara Cooperativa is a Barcelona-based non-profit cooperative providing social services across the full life cycle — childhood, elderly care, employment reintegration, and social action — primarily through public administration contracts across Catalonia, serving over 46,000 people annually with €110M+ revenue.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Vocational Rehabilitation Services (624310)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLADABAI

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Assisted Living Facilities

Keywords

• Social services cooperative
• Elderly care services
• Childhood youth support
• Labor inclusion programs
• Corporate wellness programs

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Publicly Funded Social Services: Suara's primary revenue comes from contracts with public administrations (municipal, regional, and national governments) for the provision of social services including elderly care, childhood services, social action, employment programs, and justice services. Revenue has grown consistently year-over-year.
2. Direct Service Fees: Fees from private individuals and companies for services such as Casal TV (remote well-being for elderly), Benestarum (corporate well-being), and training programs. Some services offered free or subsidized based on need.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Suara Cooperativa is a third-sector cooperative that delivers a comprehensive portfolio of social services across the entire life cycle, contracted primarily by public administrations. Its offerings include elderly care services (home care, day centers, Casal TV remote companionship, Vincles BCN social connection, REVIVE immersive reality), childhood and youth services (Psicointegra therapeutic program, nursery schools), employment and labor inclusion programs (MAIS), social action services (homelessness, gender-based violence, prison intercultural mediation, mental health), and corporate wellness services (Benestarum).

Product overview

Suara Cooperativa is a third-sector cooperative offering a comprehensive portfolio of social services organized around several core offerings: elderly care services (including Casal TV, Vincles BCN, REVIVE immersive reality), childhood and youth services (including Psicointegra therapeutic program), employment and work services for labor inclusion, social action programs (homelessness, intercultural mediation, prison reintegration), and healthy company/corporate wellness services (Benestarum). The organization operates through physical service centers and digital platforms, with innovation initiatives housed in its Social Digital Lab and SuaraLab innovation laboratory. Services include the ALIURA dependency portal, Digital Home for independent living, and the EspaiSuara intranet for internal coordination.

Differentiator

Problem solved

Functional benefit

Products and services

• Casal TV Remote activity and companionship service for elderly people, offering activities, company, and well-being support delivered via a digital platform to users' homes. Offered on a monthly subscription with an introductory first-month 50% discount.
• ALIURA Reference portal on dependency providing information and resources for people needing care support, families, and professionals across the care dependency domain.
• Vincles BCN Socialization and connection program for people over 65 living in Barcelona, designed to combat unwanted loneliness by linking older adults with volunteers through community-building and digital social tools.
• Benestarum Comprehensive well-being service for people and companies providing occupational health, wellness, and corporate care programs on a quote-based pricing model.
• Psicointegra Therapeutic support program for children and adolescents at risk, integrating psychological support with social care delivery.
• Digital Home (Llar digital) Digital platform supporting independent living for people in their homes, integrating technology for remote care and monitoring as part of Suara's Independent Life Center.
• Childhood and Youth Services Comprehensive support services for children, adolescents, and youth including educational accompaniment, nursery schools, educational robotics, therapeutic support, mentoring, and unaccompanied migrant youth support.
• Elderly Care Services Services for elderly people including home care, day centers, digital companionship (Casal TV), social connection programs (Vincles BCN, Cohabitem BCN), and innovative therapeutic technologies (REVIVE immersive reality, Suanity home medical services).
• Employment and Work Services Labor inclusion programs and employment support for people at risk of social exclusion, including MAIS (Active Insertion Measures Program) supporting 120 people at risk, Lábora programs, and reintegration support for people over 55.
• Social Action Services Social intervention programs including homelessness support (housing-first approach, artistic residencies), gender-based violence intervention, intercultural mediation in prisons, mental health support, and cancer survivor reintegration support.
• Healthy Company Services Corporate wellness and occupational health services for companies, including Benestarum, caregiver support programs, occupational health training, and equality and LGTBIQ+ training.

Quantifiable outcome

• 46,596 people served in 2018 (8% growth YoY)
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

18 partnerships are on record, tiered minor and core.

• Next Diversity and Business ProgramminorStrategic or Co-development Partner · 1 March 2023Suara participates in the Next Diversity and Business Program, creating new job opportunities for people in vulnerable situations through partnership with businesses.
• IMEX Project ConsortiumminorStrategic or Co-development Partner · 15 February 2023Suara participates in the IMEX project to improve support for young people in ex-care (care leavers), working with a consortium of organizations.
• FEANTSAcoreStrategic or Co-development Partner · 9 August 2022Suara joined forces with FEANTSA (European Federation of National Associations Working with the Homeless) in the fight against homelessness, participating in the European network's initiatives and knowledge-sharing.
• Grup ClademinorStrategic or Co-development Partner · 21 June 2022Tomàs Llompart, co-general manager of Suara, was appointed president of Grup Clade (a cooperative group), indicating a leadership role in the Catalan cooperative ecosystem.
• Center for the Integration of Medicine and Innovative Technologies (CIMTI)minorStrategic or Co-development Partner · 29 January 2020Collaboration agreement between Suara and CIMTI (Center for the Integration of Medicine and Innovative Technologies) to advance the integration of innovative technologies in social and health care services.
• Positive Buildings InitiativeminorStrategic or Co-development Partner · 18 January 2020Suara signed a collaboration agreement with the Positive Buildings initiative, focused on promoting sustainable and health-promoting building practices in social care settings.
• Korean Cooperatives DelegationminorStrategic or Co-development Partner · 29 October 2019A delegation of Korean cooperatives visited Suara to study and learn from its cooperative model and social service approach, indicating international knowledge-sharing relationships.
• Associació Vida Independent (AVI)minorStrategic or Co-development Partner · 26 September 2019Suara joined the Association for Independent Living to promote a future comprehensive model of care for people in Catalonia, working with the AVI to advance independent living approaches.
• SuanitycoreStrategic or Co-development Partner · 19 June 2019Suanity's home-based medical services became part of Suara Cooperativa, integrating home medical care with Suara's social services portfolio for comprehensive care delivery.
• Respon.cat Working Group on Sustainable Development GoalsminorStrategic or Co-development Partner · 28 May 2019Suara joined the working group of companies of Respon.cat to incorporate the United Nations Sustainable Development Goals into its operations and reporting.
• Factor Humà FoundationcoreStrategic or Co-development Partner · 21 May 2019Suara maintains the vice presidency on the board of the Factor Humà Foundation, which focuses on human factor and workplace quality. Suara won the Impacta 2019 Award from this foundation.
• Ministry of Digital Policies of CataloniaminorStrategic or Co-development Partner · 26 April 2019The Minister of Digital Policies praised Suara's commitment to social innovation during a visit, indicating a supportive relationship with the Catalan government's digital policy department.
• La Caixa Foundation — Volunteers AssociationcoreStrategic or Co-development Partner · 26 March 2019Suara and the Volunteers Association of 'la Caixa' signed an agreement to support reading programs, leveraging volunteers to enhance literacy and educational support for service recipients.
• Alliance for Unaccompanied Young MigrantsminorStrategic or Co-development Partner · 30 January 2019Suara participates in an alliance to improve care for adolescents and young migrants who are alone, working with multiple organizations to provide coordinated support.
• La Salle-URL, IDIBGIminorStrategic or Co-development Partner · 23 January 2019Alliance between La Salle-University of Barcelona (URL), the Girona Institute for Biomedical Research (IDIBGI), and Suara for the improvement of care for people, combining academic research with social service delivery.
• Ship2BminorGTM or Marketing Partner · 13 May 2015Suara signed a collaboration agreement with Ship2B as part of the B-Ready acceleration program to look for high-impact social entrepreneurs in the social sector, with emphasis on projects generating job opportunities for people over 55. The program involves companies including Danone, Revlon, Catalonia Hotels & Resorts, Eurofred, Guinot Prunera Mora Banc, and B-Funders.
• Universitat de Barcelona (UB)minorStrategic or Co-development PartnerThe Rector of the University of Barcelona, Joan Guàrdia, visited Suara's headquarters to learn about its innovation-driven social initiatives, indicating an academic partnership for research and knowledge exchange.
• Vall d'Hebron University HospitalminorStrategic or Co-development PartnerSuara participated in a round table on employment opportunities in health and care at Vall d'Hebron Hospital, indicating a partnership for sector training and workforce development.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Clece: Clece is a large Spanish services company with social, educational, home-help, dependency-care, and facility services for public and private clients. It is comparable as a major public-contract operator, although it is broader and more commercial than Suara.

Direct peers

• Intress: Intress is a Spanish non-profit provider of social, health, family, disability, mental-health, and community services. It is highly comparable to Suara because both deliver public and community-oriented social services across vulnerable populations in Spain.
• Tunstall Televida: Tunstall Televida provides telecare, remote monitoring, and social-care technology for elderly and vulnerable people in Spain. It is comparable to Suara's Casal TV, Vincles BCN, Digital Home, and remote elderly-support initiatives.
• Grupo 5: Grupo 5 provides social and health-care services in Spain, including mental health, disability, older-adult care, and social intervention programs. It is comparable to Suara's integrated social-care and health-adjacent service portfolio.
• DomusVi: DomusVi is a major senior-care operator in Spain and Europe, providing nursing homes, day centers, and home-care services. It is most comparable to Suara's elderly-care and dependency-support activities, though it does not match Suara's broader social-action portfolio.
• ABD Asociación Bienestar y Desarrollo: ABD is a Spanish third-sector organization focused on social and health services, including support for families, elderly people, addiction, vulnerability, and community inclusion. It overlaps with Suara's social-action, care, and public-service delivery model.

Regional players

• Grup Mutuam: Grup Mutuam is a Catalan health and social-care organization focused on older adults, residential care, home care, and health support services. It is comparable to Suara's elderly-care, home-care, and social-health activities in Catalonia.
• Càritas Diocesana de Barcelona: Càritas Barcelona provides social assistance, housing support, employment inclusion, and services for vulnerable people in the Barcelona area. It is comparable to Suara's social-action, homelessness, and labor-inclusion services, though it is more charity-oriented.
• Fundació Pere Tarrés: Fundació Pere Tarrés is a Catalan non-profit focused on social action, education, leisure, and support for children, youth, and families. It is comparable to Suara's childhood, youth, education, and community-service activities in Catalonia.
• Fundesplai: Fundesplai is a Catalan foundation focused on education, youth programs, leisure, social inclusion, and community support. It is comparable to Suara's education, youth, and social-inclusion work, particularly in the Catalan non-profit ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/suaracoop
• YouTubeyoutube.com/@suaracooperativa
• Facebookfacebook.com/suaracoop
• LinkedInes.linkedin.com/company/suara-cooperativa
• Instagraminstagram.com/suaracoop

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Suara Cooperativa